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Short Evening Courses – Digital Marketing
Who am i?

http://www.linkedin.com/in
/martinmcandrew

http://www.linkedin.com/
company/blue-thirst

@MartinMcAndrew

gplus.is/MartinMcAndrew

@BlueThirst

gplus.is/BlueThirst
Where did it all start
What I have done since
What I am doing now
Who it with
Who are you?

What is your name?
My current level of digital knowledge is:
1.
2.
3.
4.
5.

Digi-what?
I know my adwords from my adcenter
I digital most days
I know who Matt Cutts is
I taught Matt Cutts everything he knows

Why did you choose this course?
What do you want to achieve by the end of this
course?
How do you plan to use this knowledge in the future?
The Plan

Week no.
week 1
week 2
week 3
week 4
week 5
week 6
week 7
week 8
week 9
week 10

Topic
Intro to digital marketing
Search Marketing - SEO
Search Marketing - PPC
Research
Analytics
Social
GCN, Retargeting, Youtbue & Paid Social Marketing
CRM & Email Marketing
Mobile
Building Multi Channel Marketing Stratergy / Working with agencies
Search Engine Optimisation
About Web Analytics
• How Google Crawls & Indexes sites
• How modern web analytics works
• Introduction to Cookies
Onsite SEO
• Site Structures
• Page Code
• Content
Offsite SEO
• What is offsite SEO
• How this has changed
• How to do good SEO work
The Future of SEO
• Google Updates Penguin & Panda
• Google Update Humming Bird
• Future of SEO
Search Engine Pay per Click Advertising
What is PPC
•
•

What is pay per click advertising
Google Adwords vs Bing Search

Managing a campaign
•
•
•

The Adwords Interface
How to tell if a campaign is running well
How to ensure a campaign will be profitable

Advanced PPC
•
•
•
•

Introduction to bid management
Google Shopping ads
Ad Extensions
Multi Click Attribution
Research
Understand your Customers
•
•
•
•

Understand who your customers are, their buying habits and their life cycle.
Understand the profitability, value and life cycle of your customers.
Identify how your website and digital marketing is performing and how it
could be improved.

Understand your market

•
•
•
•

Identify new customer groups.
Develop new products or services.
Create new potential routes to market and pricing structures
Monitor known competitor marketing activity.

What changes are needed
•
•
•
•

Assist in creating business cases for future investment.
Identify new products or services.
Identify new routes to market and pricing structures.
ensure that your marketing strategy is complete.
Web Analytics
About Web Analytics
• History of analytics
• How modern web analytics works
• Introduction to Cookies
Google Analytics
• Google Analytics – Benefits
• Google Analytics – Disadvantages
• User levels
Standard Reports
• Standard Reports
• Advanced Segments
• Custom Reports
• Custom Dashboards
Advanced Features
• Regex
• Goals
• Ecommerce
Break
Social Marketing
About Social
• Social Channels
• Which social channels should be invested in
Managing a campaign
• Goals
• Content
• Competitions
• Rules and Regulations
Advanced Social
• Reporting
• Some bad examples
• Some Good Examples
Paid Digital (that isn't Google AdWords)
GCN
• What is the Google Content Network
• How the GCN works
• How to waste a lot of money on the GCN
Retargeting
• What is retargeting
• How does it work
• How to build retargeting campaigns that return
Paid Social Marketing
• Facebook
• Twitter
• Linkedin
• YouTube
Email Marketing & CRM
CRM
• What is customer relationship management
• How does it work?
• CRM data
Types of Emails
• System emails
• Marketing emails
• Behaviour based emails
Email Strategy
• Email Content
• Email Lists & Unsubscribes
• Tracking and data
Putting it all together
PPC

SEO

Social media

Online PR

Customer acquisition

Competitor
research

Conversation rate
optimisation

Landing page
optimisation

Statistical analysis
and reporting

Customer data
acquisition
Email
Marketing

Call to action
improvement

A/B multivariate
testing

Design / navigation
improvements

Remarketing

Repeat customer
generation

Database
research

traffic

conversion rate basket value no of purchases revenue
100
5%
10
1 £ 50.00
200
10%
20
2 £ 800.00

16 x increase in revenue!
Integrating Mobile

Mobile Site
• Do you need it
• How to calculate the business case for it
• Responsive Design
Mobile Advertising
• Google mobile ads
• Mobile Email
• Mobile SEO
Working with Agencies
How to pick an agency
• What to look for
• What to avoid
How to ensure you get that you want.
• Setting expectations
• Setting goals
• Writing specs
How to ensure the relationship works
• What agencies want
• What the staff in agencies want
• How to get that little bit extra.
Questions

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Week1 v4

  • 1. Short Evening Courses – Digital Marketing
  • 3. Where did it all start
  • 4. What I have done since
  • 5. What I am doing now
  • 7. Who are you? What is your name? My current level of digital knowledge is: 1. 2. 3. 4. 5. Digi-what? I know my adwords from my adcenter I digital most days I know who Matt Cutts is I taught Matt Cutts everything he knows Why did you choose this course? What do you want to achieve by the end of this course? How do you plan to use this knowledge in the future?
  • 8. The Plan Week no. week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8 week 9 week 10 Topic Intro to digital marketing Search Marketing - SEO Search Marketing - PPC Research Analytics Social GCN, Retargeting, Youtbue & Paid Social Marketing CRM & Email Marketing Mobile Building Multi Channel Marketing Stratergy / Working with agencies
  • 9. Search Engine Optimisation About Web Analytics • How Google Crawls & Indexes sites • How modern web analytics works • Introduction to Cookies Onsite SEO • Site Structures • Page Code • Content Offsite SEO • What is offsite SEO • How this has changed • How to do good SEO work The Future of SEO • Google Updates Penguin & Panda • Google Update Humming Bird • Future of SEO
  • 10. Search Engine Pay per Click Advertising What is PPC • • What is pay per click advertising Google Adwords vs Bing Search Managing a campaign • • • The Adwords Interface How to tell if a campaign is running well How to ensure a campaign will be profitable Advanced PPC • • • • Introduction to bid management Google Shopping ads Ad Extensions Multi Click Attribution
  • 11. Research Understand your Customers • • • • Understand who your customers are, their buying habits and their life cycle. Understand the profitability, value and life cycle of your customers. Identify how your website and digital marketing is performing and how it could be improved. Understand your market • • • • Identify new customer groups. Develop new products or services. Create new potential routes to market and pricing structures Monitor known competitor marketing activity. What changes are needed • • • • Assist in creating business cases for future investment. Identify new products or services. Identify new routes to market and pricing structures. ensure that your marketing strategy is complete.
  • 12. Web Analytics About Web Analytics • History of analytics • How modern web analytics works • Introduction to Cookies Google Analytics • Google Analytics – Benefits • Google Analytics – Disadvantages • User levels Standard Reports • Standard Reports • Advanced Segments • Custom Reports • Custom Dashboards Advanced Features • Regex • Goals • Ecommerce
  • 13. Break
  • 14. Social Marketing About Social • Social Channels • Which social channels should be invested in Managing a campaign • Goals • Content • Competitions • Rules and Regulations Advanced Social • Reporting • Some bad examples • Some Good Examples
  • 15. Paid Digital (that isn't Google AdWords) GCN • What is the Google Content Network • How the GCN works • How to waste a lot of money on the GCN Retargeting • What is retargeting • How does it work • How to build retargeting campaigns that return Paid Social Marketing • Facebook • Twitter • Linkedin • YouTube
  • 16. Email Marketing & CRM CRM • What is customer relationship management • How does it work? • CRM data Types of Emails • System emails • Marketing emails • Behaviour based emails Email Strategy • Email Content • Email Lists & Unsubscribes • Tracking and data
  • 17. Putting it all together PPC SEO Social media Online PR Customer acquisition Competitor research Conversation rate optimisation Landing page optimisation Statistical analysis and reporting Customer data acquisition Email Marketing Call to action improvement A/B multivariate testing Design / navigation improvements Remarketing Repeat customer generation Database research traffic conversion rate basket value no of purchases revenue 100 5% 10 1 £ 50.00 200 10% 20 2 £ 800.00 16 x increase in revenue!
  • 18. Integrating Mobile Mobile Site • Do you need it • How to calculate the business case for it • Responsive Design Mobile Advertising • Google mobile ads • Mobile Email • Mobile SEO
  • 19. Working with Agencies How to pick an agency • What to look for • What to avoid How to ensure you get that you want. • Setting expectations • Setting goals • Writing specs How to ensure the relationship works • What agencies want • What the staff in agencies want • How to get that little bit extra.