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Ict procurement trends in finland enterprise ict investment plans to 2013
1. ICT Procurement Trends in Finland - Enterprise ICT Investment Plans to 2013
Product Synopsis
This report presents the findings from a survey of 51 Finnish enterprises regarding their approach to
Information and Communication Technology (ICT) procurement. The survey investigates the way that Finnish
enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT
investment strategies.
Introduction and Landscape
Why was the report written?
To highlight the criteria on which Finnish enterprises select their IT providers as well as the roles which have
influence while making IT purchasing decisions.
What is the current market landscape and what is changing?
According to the survey, the majority of Finnish enterprises prefer deploying technologies on-site, however,
the adoption of hosting services is expected to increase, generating good opportunities for on-demand and
managed services providers.
What are the key drivers behind recent market changes?
In a highly competitive business environment, Finnish enterprises are constantly looking for ways to save
time and improve efficiency; therefore the adoption of hosting services is expected to increase amongst these
enterprises.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers
about their IT Procurement. Very few IT analyst houses will have interviewed 50+ ICT decision makers in the
Finnish market in H2 2012.
Key Features and Benefits
Provides insights into Finnish enterprises' preferred buying approaches. Comprehend the business objectives
that Finnish enterprises are looking to achieve through their IT investment strategy. Appreciate the IT
objectives that Finnish enterprises are looking to achieve through their IT investment strategy. Understand the
factors that are influencing Finnish enterprises' decision to select an ICT provider. Understand which
organizational roles influence IT purchasing decisions and signing off budgets.
Key Market Issues
Kable's survey finds that raising efficiency is the primary business objective influencing IT investment
strategies amongst Finnish enterprises, with the highest average rating of X on a scale of 1 to 4. According to
the survey, the majority of Finnish enterprises prefer technologies deployed on-site as they are looking for
complete control over enterprise data and applications. Finnish enterprises are particularly keen on the
financial stability of potential IT vendors, as they want to be assured that a vendor has longevity and will be
able to provide support and maintenance relating to its technology in the future. Enterprises are assigning the
CIO a more strategic role as they attempt to generate business value through technology transformation and
employing cutting-edge technologies. According to Kable's survey, the majority of Finnish enterprises state
that their ICT infrastructure is either somewhat complex or very complex.
Key Highlights
ICT Procurement Trends in Finland - Enterprise ICT Investment Plans to 2013
2. Kable's survey shows that Finnish enterprises prefer buying technologies direct from suppliers, followed by
local resellers and national resellers. The survey responses reveal that Finnish enterprises rate the objective of
demonstrating the value of IT to the business as their highest priority, with an average rating of X on a scale of
1 to 4. Kable's survey indicates that, with average ratings of X on a scale of 1 to 4, 'specific functionality
expertise/depth', 'leading-edge technology', and 'expertise in your industry' are the most important factors
when choosing an ICT provider. With respect to the authority over signing off budgets, Finnish enterprises
rate CEOs as the most influential, with an average rating of X on a scale of 1 to 4, followed by the
CFO/Finance Director and the CIO/IT department, which get high average ratings of X. The objectives of
'increase customer satisfaction' and 'increase revenues', also have significant influence on Finnish enterprises
IT investments with average ratings of X and X respectively on the scale of 1 to 4.
table Of Content
1 Enterprise Ict Investment Trends
1.1 Introduction
1.2 Survey Demographics
1.3 Ict Budget Changes
1.4 Ict Investment Priorities
2 Ict Procurement Trends
2.1 Introduction
2.2 Purchasing Channels
2.3 Business Objectives Influencing It Investment Strategy
2.4 It Objectives Influencing It Investment Strategy
2.5 Ict Provider Selection
2.6 Influencers
2.7 Complexity Of The Ict Infrastructure Environment
3 Summary
3.1 Finnish Enterprises Are Continuously Adopting Advanced Technologies To Withstand Global
Competition And Achieve Differentiation
4 Appendix
4.1 Definitions
4.2 Further Reading
4.3 Contact The Authors
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ICT Procurement Trends in Finland - Enterprise ICT Investment Plans to 2013