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HOW TO LAUNCH A
EVENT TICKETING SALES
BUSINESS ON MOBILE
ROCKET FUEL FOR
ASPIRING MOBILE MARKETERS
@FLEPHDOTCOM
SECTION TWO

MOBILE STRATEGY
SO…
WHAT IS A MOBILE STRATEGY?
STRATEGY OVERVIEW
THE APPROACH WE WILL USE IN ORDER TO ACHIEVE OUR OBJECTIVE

CONTEXT
WE HAVE IDENTIFIED A GAP IN THE MARKET
FOR A MOBILE BASED EVENT TICKETING SERVICE
GOAL
TO BE THE LEADING MOBILE TICKETING BUSINESS IN OUR MARKET

OBJECTIVE
DEPLOY A COMMERCE ENABLED MOBILE PLATFORM THAT
CONVEYS RELEVANT VALUE PROPOSITIONS TO EACH CUSTOMER
(AND SEAMLESSLY) ACROSS EVERY MOBILE DEVICE
BY 1 FEBRUARY 2014
CONSIDERATION #1
WHAT IS OUR
COMPETITIVE ADVANTAGE?
COMPETITIVE
ADVANTAGE
THE
BRAND

THE
COMPETITION

	
  
	
  

A	
  

	
  
	
  

	
  
	
  

A = THE VALUE THAT WE CREATE
THAT IS DIFFERENT FROM THE COMPETITION

THE
CUSTOMER
CONSIDERATION #2
HOW WILL WE DIFFERENTIATE OUR
BRAND AND OUR VALUE PROPOSITION?
HOW WILL WE DIFFERENTIATE OUR VALUE
PROPOSITION ON MOBILE?
OPTIMISED UX
AGGREGATED CONTENT

CONVERSION
TACTICS

RELEVANT PROPOSITIONS
REWARDS, DISCOUNTS, etc
QUICK, SNAPPY PURCHASES
CONTENT SUBSCRIPTIONS
BRAND DIFFERENTIATION STRATEGIES
CONTENT
DIFFERENTIATION

Market Penetration

80%
CUSTOMER SERVICE
DIFFERENTIATION

60%

MEDIA
DIFFERENTIATION

40%

PRICE/QUALITY
DIFFERENTIATION

20%
0%

INNOVATION
DIIFFERENTIATION

Market Maturity
CONSIDERATION #3
WHAT MEDIA WILL WE USE TO
MARKET OUR PROPOSITION?
STRATEGY CONSIDERATION

WHAT MEDIA WILL WE USE TO MARKET?

INSIGHT
AUDIENCES OFTEN HAVE A HIGHER PROPENSITY
TO CONVERT WHEN BRANDS ENGAGE WITH CONSUMERS
THROUGH CONVERGING MEDIA CHANNELS
MAKING SENSE OF MEDIA

THE MEDIA SPECTRUM
BOUGHT

OWNED

EARNED

MOBILE ADVERTISING
TV
RADIO
PRINT

MOBISITE
MOBILE APP

SOCIAL MEDIA
CHOOSING THE
RIGHT MEDIA
1. THE OBJECTIVE
CHOOSING THE
RIGHT MEDIA
2. TARGET AUDIENCE
DEMOGRAPHICS
AGE
GENDER
EDUCATION
INCOME
OCCUPATION
LOCATION
MARITAL STATUS

TARGET
AUDIENCE

PSYCHOGRAPHICS
GOALS AND AMBITIONS
WANTS. NEEDS, MOTIVATIONS
HOPES, DREAMS, ASPIRATIONS
FEARS, DOUBTS, WORRIES
:: PROBLEMS TO BE SOLVED ::
CHOOSING THE
RIGHT MEDIA
3. THE MESSAGE
MESSAGING STRATEGY OVERVIEW
BRAND
BELIEF

BRAND
BEHAVIOUR

BRAND
MESSAGE

BUYING TICKETS VIA
MOBILE SAVES CUSTOMERS
TIME AND MONEY

CUSTOMER OBSESSIVE
MOBILE TICKETING SOLUTIONS

QUICK AND AFFORDABLE
EVENT TICKETS
AT YOUR FINGER TIPS
CHOOSING THE
RIGHT MEDIA
4. THE FREQUENCY
CHOOSING THE
RIGHT MEDIA
5. THE BUDGET
SO…
WHAT EXACTLY IS
MEDIA CONVERGENCE THEN?
MEDIA CONVERGENCE IN A NUTSHELL

MEDIA CONVERGENCE IS THE PROPENSITY
FOR DIFFERENT MEDIA TO EVOLVE
TOWARDS PERFORMING SIMILAR TASKS
SO WHAT?
THE PURPOSE OF ADVERTISING

TO PERSUADE THE MARKET
TO DO BUSINESS WITH YOU

INSIGHT
GIVE CONSUMERS A REASON
TO BUY FROM YOU
AND NOT YOUR COMPETITOR
INTEGRATING MOBILE WITH TRADITIONAL MEDIA

DIGITAL WATERMARKING
INTEGRATING MOBILE WITH TRADITIONAL MEDIA

INTERACTIVE PRINT
SECTION ONE – WHAT HAVE WE LEARNT

MOBILE STRATEGY

•  THE RELATIONSHIP BETWEEN GOALS AND OBJECTIVES
•  HOW TO DEFINE AND CREATE A COMPETITIVE ADVANTAGE
•  HOW TO DIFFERENTIATE A BRAND
•  THE THREE TYPES OF DIGITAL MEDIA
•  HOW TO CHOOSE THE RIGHT MEDIA FOR ADVERTISING
•  HOW TO DEFINE A KILLER BRAN D ADVERTISING MESSAGE
•  HOW TO USE MEDIA CONVERGENCE

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