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Matthew Holt
Forecasting the future is really hard
Guess ONE:
65m uninsured; 19% of GDP
        2010 Reality?
            &
                                 Guess TWO:
        52 million uninsured
   $10,000 per capita
                            47m uninsured; 16% of
       …leads to… spending only $8,300
        Per capita                  GDP &
    Reform after 2010
        Share of GDP 17.3% $8,600 per capita
                                 …leads to…
                             No Reform after 2010
Who do Americans Believe
                              Can Predict the Future?

                                          50
                                          45
                                          40
                                          35
                                          30
                                          25
                                          20
                                          15
                                          10
                                           5
                                           0
                                                         Bi              Fa          As        Ps         Po        Ou   M
                                                              bl             rm         tro      yc         lls             ag
             Percentage who                                      ic   al        er         log      hi
                                                                                                       cs      ter ija B       ic
                                                                         Pr        's         er                  s     oa        8B
             believe                                                        op        Al        s                          rd       all
                                                                              he         m
                                                                                 cy        an
                                                                                             ac

Source: Peter D. Hart Research Associates, for the Shell Poll 1998
Unemployment:
The hours are great, but…
Founded
  2003
          First month’s
               visits
                73
Media sources people trust
Health Care Costs Too Much
7000
                              Dollars spent per capita
              6000
                                Canada
                                France                                       Us
Average
           5000                 Germany
spending on
health                          United Kingdom                                    Them
per capita
                                United States
              4000
($US PPP)


              3000



              2000



Source: Gerard F.
                1000
Anderson, Ph.D.,
and Patricia
Markovich,
Data: OECD Health
Data 2008 (June    0
2008)
Commonwealth           1980    1984      1988    1992   1996   2000   2004
Fund 2008
Health spending as share of GDP
                     16


  Average
  spending on
                     14
  health                                                                    Us
  per capita
  ($US PPP)
                     12                                                          Them


                     10
                                                                           Canada
                                                                           France
                      8                                                    Germany
                                                                           Switzerland
                                                                           United Kingdom
                      6                                                    United States
Source: Gerard F.
Anderson, Ph.D.,
and Patricia
Markovich,
Data: OECD Health
Data 2008 (June
                      4
2008)                     1980   1984   1988   1992   1996   2000   2004
Commonwealth
Fund 2008
I = f(PDI) = f(M5B + MBZ)
Where:

• I is increase in health care costs
• PDI is physicians’ desired
  income
• M5B is mortgage payment on a 5
  bedroom house with a pool
• MBZ is monthly lease on
  a new 300 series Mercedes
Rapid Increase in Uninsurance; in the Middle
          Working adults in US who were uninsured for at least 3 months in a 2 year period

        60%

                                                                           51%      52%   Lowest
                      48%                                  50%
                                          48%                                             quintile

                                                                           41%
                                                                                    44%   Second
        40%                                                39%
                      35%                 37%
                                                                                          Third

                                                                          24%       25%
        20%                               20%             21%                             Fourth
                         18%
                       8%                 10%              10%             11%      11%   Highest
                         4%               5%               6%              6%       5%    quintile
         0%
                    1999*            2000             2001              2002     2003

Source: Analysis of the March 1988–2004 Current Population Surveys by
Danielle Ferry, Columbia University, for The Commonwealth Fund
And it got much worse (2010)


        Adults in                                                        Percentage of
        families with a                                                  those who had
        job loss in past                                                 insurance
        2 years                                                           = 47%
        = 24% or
                                                                           Percentage of
        43 million                                                         those who lost
                                                                           insurance
                                                                           = 57% or 9m
Source: The Commonwealth Fund Biennial Health Insurance Survey (2010).
But in health care:
the future is like the present,
         only longer
We do a shitty job with
chronically ill patients
Who can’t do chronic care?
      Views of the Health Care System from those with chronic illness
 Percent                                  AUS         CAN   FR   GER   NETH   NZ   UK   US
 Only minor changes
 needed                                   22 32 41 21 42 29 38 20
 Fundamental
 changes needed                           57 50 33 51 46 48 48 46
 Rebuild completely                       20 16 23 26 9 21 12 33

 Base: Adults with any chronic condition

Data collection: Harris Interactive, Inc.
Source: 2008 Commonwealth Fund International Health
Policy Survey of Sicker Adults.
Disease managed? Maybe not…

       % of diabetics who received four key preventative services*

        80

                                                                    67
                                                             59
        60


                                                                             43
                   39                                40
        40
                                    31


        20



         0
                  CAN               FR              GER      NETH   UK       US

* Hemoglobin A1c checked in past six months; feet examined for sores or irritations in
past year; eye exam for diabetes in past year; and cholesterol checked in past year.
Data collection: Harris Interactive, Inc.
Source: 2008 Commonwealth Fund International Health Policy
Survey of Sicker Adults.
Did Not Get a Recommended Test, Treatment
    or Follow-up Due to Cost, by Income


       50%                       Below average income        Above average income

                                                                       36%


       25%
                 17%                             18%
                       14%                                                   14%
                                  9%                   11%
                                       4%                    4% 2%
        0%
                   AUS             CAN              NZ        UK         US

2001Commonwealth Fund International Health Policy Survey
Commonwealth Fund/Harvard/Harris Interactive
Adults Uninsured for Any Time Had Highest Rates
       of Cost-Related Problems Getting Needed Care
Percent of adults ages 19–64 who had any of four access problems*
in past year because of cost



75                               2001            2005            2010
                                                                                                  63                                   66
                                                                                          60                                59
                                                                                                                   55
                                                                                 52
50
                     37       41

            29                                         28       31
25                                             21



  0
                   Total                     Insured all year                 Insured now, time                   Uninsured now
                                                                              uninsured in past
                                                                                    year
*Did not fill a prescription; did not see a specialist when needed; skipped recommended medical test, treatment, or follow-up; had a
medical problem but did not visit doctor or clinic.
Source: The Commonwealth Fund Biennial Health Insurance Surveys (2001, 2005, and 2010).
We do different things to the same
    people in different places
Cost & Quality in Healthcare

                                    Health Affairs
                                    April 7, 2004



                              More spending
                                  ≠ better
                           Ritz-Carlton
                                 outcomes
Quality


          Motel 6

                    Cost
Portland 22.7%

Salem 16.9%

                   Bend
Eugene             23%
18.4%

         Medford
         16.4%
Our primary care system is broken
New physicians
  follow the
    money
Data: MGMA
This is America:
There’s always a “new” technology
IT History Quiz, Part 1

• 1947 Christmas Eve
  – Shockley & pals invent the transistor
• 1959
  – Noyce (Intel) & Kilby (the other guy from TI) invent the integrated
     circuit (separately)
• 1981
  – IBM introduces the PC (Bonus Question--Why did they give it
     away?)
  – Expected to sell 295,000 in first ten years!
• 1986
  – Microsoft and Oracle go public
IT History Quiz, Part 2
• 1991 & 1993
  – WWW & Mosaic Browser
• 1998
  – Google founded
• 2004
  – Google goes public (Bonus Question--Why didn’t Matthew buy the
     stock?)
  – Thought it was overvalued at $80 a share!
• 2004
 – Facebook (but for students only for 3 years)
• 2007
  – Apple releases iPhone
• 2010
  – Apple releases iPad
The Rise of the CyberChondriacs




                           2007
                     160 million adults
                    84% of those online


                          Source: Harris Interactive
The ever-so-slow EMR uptake




                      Source: CDC
EMRs: Yes We Can!




          EMR Use: The N
          factor
          Netherlands 88%
          Norway     90%
          NZ         80%
          10 years ago!



Source: Harris Interactive 2002
EMR Evolution
HITECH     $34 Billion
1.   Denial
2.   Anger
3.   Bargaining
4.   Depression
5.   Acceptance
This is America:
There’s always a “new” generation
Matthew’s
                Screwed!
                            Matthew’s wife
                            Amanda

Matthew’s
business
partner, Indu
Regina Holliday
                 Patient EMR/Data
                 Advocate/Artist




Ted Eytan MD
Kaiser
Premanente
EMR Evangelist
Technology + people
= massive potential for change
Web 2.0 Ecosystem (circa 2005)
What is “Health 2.0”
  Holt’s best guess at the constituent parts
• Personalized search that looks into the long tail, and
  cares about the user experience
• Communities that capture the accumulated
  knowledge of patients and caregivers – and explain it to
  the world
• Intelligent tools for content delivery -- and transactions
• Better integration of data with content
And not just a maybe….
  Technologies fusing as patients increasingly guide their
  own care
Health 2.0: User-Generated Healthcare

  Content            Social
                     Networks


            Search
                     Tools

                             Transaction
                                Data
Search & Online Communities




              +
Emergence of Consumer-Focused Tools

                    1. Personalized
                    2. Analytical
                    3. Supporting
                       Decisions
                    4. Enabling
                       Transactions
INDIVIDUAL




Biological/Clinical
User-generated
     Claims
      EMR
POPULATION




Government Data
  Private Data
REFERENCE




Food Databases
Drug
 Mapping/GPS
   Weather
Permissions
Identity
Unplatforms
This is America:
There’s always a “new” idea
In the end. It’s the human touch
Can You and Your Loved Ones Answer These
                      Questions?
1.On a scale of 1 to 5, where do you fall on this continuum?
  1                      2                 3                      4                        5

 Let me die in my own bed, without any   Don't give up on me no matter what, try any proven
 medical intervention                                     and unproven intervention possible

2.If there were a choice, would you prefer to die at home, or in a hospital?
3.Could a loved one correctly describe how you’d like to be treated in the
 case of a terminal illness?
4.Is there someone you trust that you’ve appointed to advocate on your
 behalf when the time is near?
5.Have you completed any of the following: written a living will, appointed
 a healthcare power of attorney, or completed an advanced directive?



       engagewithgrace.org                                               The One Slide Project
matthew@matthewholt.net
 thehealthcareblog.com
     Health2con.com

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Matthew Holt talk at HIMSS N. Cal

  • 2. Forecasting the future is really hard
  • 3.
  • 4. Guess ONE: 65m uninsured; 19% of GDP 2010 Reality? & Guess TWO: 52 million uninsured $10,000 per capita 47m uninsured; 16% of …leads to… spending only $8,300 Per capita GDP & Reform after 2010 Share of GDP 17.3% $8,600 per capita …leads to… No Reform after 2010
  • 5. Who do Americans Believe Can Predict the Future? 50 45 40 35 30 25 20 15 10 5 0 Bi Fa As Ps Po Ou M bl rm tro yc lls ag Percentage who ic al er log hi cs ter ija B ic Pr 's er s oa 8B believe op Al s rd all he m cy an ac Source: Peter D. Hart Research Associates, for the Shell Poll 1998
  • 7. Founded 2003 First month’s visits 73
  • 9. Health Care Costs Too Much
  • 10. 7000 Dollars spent per capita 6000 Canada France Us Average 5000 Germany spending on health United Kingdom Them per capita United States 4000 ($US PPP) 3000 2000 Source: Gerard F. 1000 Anderson, Ph.D., and Patricia Markovich, Data: OECD Health Data 2008 (June 0 2008) Commonwealth 1980 1984 1988 1992 1996 2000 2004 Fund 2008
  • 11. Health spending as share of GDP 16 Average spending on 14 health Us per capita ($US PPP) 12 Them 10 Canada France 8 Germany Switzerland United Kingdom 6 United States Source: Gerard F. Anderson, Ph.D., and Patricia Markovich, Data: OECD Health Data 2008 (June 4 2008) 1980 1984 1988 1992 1996 2000 2004 Commonwealth Fund 2008
  • 12. I = f(PDI) = f(M5B + MBZ) Where: • I is increase in health care costs • PDI is physicians’ desired income • M5B is mortgage payment on a 5 bedroom house with a pool • MBZ is monthly lease on a new 300 series Mercedes
  • 13. Rapid Increase in Uninsurance; in the Middle Working adults in US who were uninsured for at least 3 months in a 2 year period 60% 51% 52% Lowest 48% 50% 48% quintile 41% 44% Second 40% 39% 35% 37% Third 24% 25% 20% 20% 21% Fourth 18% 8% 10% 10% 11% 11% Highest 4% 5% 6% 6% 5% quintile 0% 1999* 2000 2001 2002 2003 Source: Analysis of the March 1988–2004 Current Population Surveys by Danielle Ferry, Columbia University, for The Commonwealth Fund
  • 14. And it got much worse (2010) Adults in Percentage of families with a those who had job loss in past insurance 2 years = 47% = 24% or Percentage of 43 million those who lost insurance = 57% or 9m Source: The Commonwealth Fund Biennial Health Insurance Survey (2010).
  • 15.
  • 16.
  • 17. But in health care: the future is like the present, only longer
  • 18. We do a shitty job with chronically ill patients
  • 19. Who can’t do chronic care? Views of the Health Care System from those with chronic illness Percent AUS CAN FR GER NETH NZ UK US Only minor changes needed 22 32 41 21 42 29 38 20 Fundamental changes needed 57 50 33 51 46 48 48 46 Rebuild completely 20 16 23 26 9 21 12 33 Base: Adults with any chronic condition Data collection: Harris Interactive, Inc. Source: 2008 Commonwealth Fund International Health Policy Survey of Sicker Adults.
  • 20. Disease managed? Maybe not… % of diabetics who received four key preventative services* 80 67 59 60 43 39 40 40 31 20 0 CAN FR GER NETH UK US * Hemoglobin A1c checked in past six months; feet examined for sores or irritations in past year; eye exam for diabetes in past year; and cholesterol checked in past year. Data collection: Harris Interactive, Inc. Source: 2008 Commonwealth Fund International Health Policy Survey of Sicker Adults.
  • 21. Did Not Get a Recommended Test, Treatment or Follow-up Due to Cost, by Income 50% Below average income Above average income 36% 25% 17% 18% 14% 14% 9% 11% 4% 4% 2% 0% AUS CAN NZ UK US 2001Commonwealth Fund International Health Policy Survey Commonwealth Fund/Harvard/Harris Interactive
  • 22. Adults Uninsured for Any Time Had Highest Rates of Cost-Related Problems Getting Needed Care Percent of adults ages 19–64 who had any of four access problems* in past year because of cost 75 2001 2005 2010 63 66 60 59 55 52 50 37 41 29 28 31 25 21 0 Total Insured all year Insured now, time Uninsured now uninsured in past year *Did not fill a prescription; did not see a specialist when needed; skipped recommended medical test, treatment, or follow-up; had a medical problem but did not visit doctor or clinic. Source: The Commonwealth Fund Biennial Health Insurance Surveys (2001, 2005, and 2010).
  • 23. We do different things to the same people in different places
  • 24. Cost & Quality in Healthcare Health Affairs April 7, 2004 More spending ≠ better Ritz-Carlton outcomes Quality Motel 6 Cost
  • 25.
  • 26. Portland 22.7% Salem 16.9% Bend Eugene 23% 18.4% Medford 16.4%
  • 27.
  • 28.
  • 29. Our primary care system is broken
  • 30.
  • 31. New physicians follow the money
  • 32.
  • 34.
  • 35.
  • 36. This is America: There’s always a “new” technology
  • 37. IT History Quiz, Part 1 • 1947 Christmas Eve – Shockley & pals invent the transistor • 1959 – Noyce (Intel) & Kilby (the other guy from TI) invent the integrated circuit (separately) • 1981 – IBM introduces the PC (Bonus Question--Why did they give it away?) – Expected to sell 295,000 in first ten years! • 1986 – Microsoft and Oracle go public
  • 38. IT History Quiz, Part 2 • 1991 & 1993 – WWW & Mosaic Browser • 1998 – Google founded • 2004 – Google goes public (Bonus Question--Why didn’t Matthew buy the stock?) – Thought it was overvalued at $80 a share! • 2004 – Facebook (but for students only for 3 years) • 2007 – Apple releases iPhone • 2010 – Apple releases iPad
  • 39. The Rise of the CyberChondriacs 2007 160 million adults 84% of those online Source: Harris Interactive
  • 40. The ever-so-slow EMR uptake Source: CDC
  • 41. EMRs: Yes We Can! EMR Use: The N factor Netherlands 88% Norway 90% NZ 80% 10 years ago! Source: Harris Interactive 2002
  • 42. EMR Evolution HITECH $34 Billion
  • 43. 1. Denial 2. Anger 3. Bargaining 4. Depression 5. Acceptance
  • 44. This is America: There’s always a “new” generation
  • 45. Matthew’s Screwed! Matthew’s wife Amanda Matthew’s business partner, Indu
  • 46.
  • 47. Regina Holliday Patient EMR/Data Advocate/Artist Ted Eytan MD Kaiser Premanente EMR Evangelist
  • 48.
  • 49.
  • 50.
  • 51. Technology + people = massive potential for change
  • 52. Web 2.0 Ecosystem (circa 2005)
  • 53. What is “Health 2.0” Holt’s best guess at the constituent parts • Personalized search that looks into the long tail, and cares about the user experience • Communities that capture the accumulated knowledge of patients and caregivers – and explain it to the world • Intelligent tools for content delivery -- and transactions • Better integration of data with content And not just a maybe…. Technologies fusing as patients increasingly guide their own care
  • 54. Health 2.0: User-Generated Healthcare Content Social Networks Search Tools Transaction Data
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. Search & Online Communities +
  • 60. Emergence of Consumer-Focused Tools 1. Personalized 2. Analytical 3. Supporting Decisions 4. Enabling Transactions
  • 61.
  • 62.
  • 67.
  • 69.
  • 70. This is America: There’s always a “new” idea
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78. In the end. It’s the human touch
  • 79.
  • 80. Can You and Your Loved Ones Answer These Questions? 1.On a scale of 1 to 5, where do you fall on this continuum? 1 2 3 4 5 Let me die in my own bed, without any Don't give up on me no matter what, try any proven medical intervention and unproven intervention possible 2.If there were a choice, would you prefer to die at home, or in a hospital? 3.Could a loved one correctly describe how you’d like to be treated in the case of a terminal illness? 4.Is there someone you trust that you’ve appointed to advocate on your behalf when the time is near? 5.Have you completed any of the following: written a living will, appointed a healthcare power of attorney, or completed an advanced directive? engagewithgrace.org The One Slide Project