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- 1. social media Strategy Max Spiegel
- 3. Who are we and why are we here? What is our organizational structure? What is our goal? What is our communication strategy? Who is our audience? What is our message?
- 4. What is our purpose?
- 5. social media is only A delivery mechanism
- 7. Mission The mission of Penn State’s College of Agricultural Sciences is to discover, integrate, translate, and disseminate knowledge to enhance the food and agricultural system, natural resources and environmental stewardship, and economic and social well-being, thereby improving the lives of people in Pennsylvania, the nation, and the world.
- 9. Pest Prediction and Response
- 10. Water
- 11. Energy
- 13. Enhance Knowledge Discovery and Translation
- 15. Enhance Collaboration Within and Outside the College
- 18. Promoting the conservation of energy and reduction of greenhouse gas footprints
- 19. Utilizing a systems-thinking approach to issues of water quality and quantity and their connections to land use; food and energy policies; and economic, social, and political interactions
- 20. Helping to create new businesses by teaching students the value of becoming job creators, and providing resources to ensure the success of entrepreneurs
- 21. Supporting food systems that improve the quality of life by addressing issues of childhood obesity, food safety, and nutrition and by educating the public about healthier foods and better diet
- 22. Providing proactive, innovative, and cost-saving approaches to dealing with pests, pathogens, and infectious diseases
- 23. Promoting a better understanding of the relationship between agriculture, forestry, and the environment
- 25. What is your value? What sets you apart? What do others say about you? What are your successes? How have you helped customers? What do you do best?
- 26. Setting your goals To inform? To build a community? To gain valuable market research? To reduce customer service costs? To reach a broad audience with a message? To increase student enrollment? To conduct e-commerce? To increase brand awareness? To brand your company? To attract attention? To build trust? To reduce paperwork? To reduce printing and mailing costs? To pre-qualify leads? To recruit new employees? To decrease call volume?
- 27. Only 3 True Business Goals Raise Revenue Increase Customer Satisfaction Lower Costs Source: Social Media Metrics, Jim Sterne
- 30. Current students
- 31. Alumni & friends
- 35. Facebook Page is the first "campus" viewed (Growing Fast)
- 36. Cost effective delivery compared to traditional methods
- 37. Instant feedback
- 38. Two way street
- 39. A person is more likely to trust the word of a complete stranger than the company selling the product.
- 41. 15% bump
- 47. Communicate to your stakeholders
- 51. If You Build It Will They Come? Do we place a yellow page ad then ask what we can do to get people to look at it? People Must Be Looking For It. Search Engine Optimization (SEO) Pay Per Click Advertisement (Google) Internal Ads (Facebook, LinkedIn) Diligence & Patience
- 56. What do you use it for?
- 60. Web 2.0
- 62. Communication
- 64. Collaboration
- 66. Web 2.0 Toolsets
- 69. Sharing
- 73. 600
- 80. Know the room
- 81. Look Appropriate
- 82. Sound Smart
- 85. Brag Modestly
- 88. Cross link your efforts
- 89. Tweet about a YouTube video you uploaded or the Blog you posted
- 90. Be welcoming & friendly - say hello to your new followers or folks that you would like to get to know.
- 91. Engage people - ask questions and respond to queries that interest you.
- 92. Be humorous - funny Tweets really help to break up the timeline.
- 93. Inform - provide useful information and news items.
- 94. Monitor self-promotion - it is fine to promote your projects and work, but nobody likes to be spammed all day
- 95. Promote others - “retweet”liberally and highlight good work.
- 96. Listen - there’s no need to dominate the conversation all the time, so spend some time just reading what others are saying/Tweeting.
- 97. Be human - not always obvious but most important, being a “real” person is probably the most important trait of any effective Twitter user.
- 99. Starting a Blog
- 100. Writing a Blog Make your opinion known Link like crazy Write less 250 Words is enough Make headlines snappy Write with passion Include bullet point lists Edit your post Make your posts easy to scan Be consistent with your style Litter the post with keywords
- 101. Managing a Blog Bloggers Code of Conduct Take responsibility not just for your own words, but for the comments you allow on your blog. Label your tolerance level for abusive comments. Consider eliminating anonymous comments. Ignore the trolls. Take the conversation offline, and talk directly, or find an intermediary who can do so. If you know someone who is behaving badly, tell them so. Don't say anything online that you wouldn't say in person.
- 103. Blog
- 104. Facebook
- 105. Twitter
- 106. YouTube
- 107. Sharing
- 108. Peer Pressure
- 109. RSS Feed
- 111. oas-ram 4/22/2008
- 112. Max Spiegel MaxSpiegel@psu.edu http://agsci.psu.edu/directory/mds118 Twitter.com/MaxSpiegel LinkedIn.com/in/MaxSpiegel Facebook.com/MaxSpiegel
- 113. Helpful Resources Penn State Ag Sciences Web Best Practices and Web Strategy http://agsci.psu.edu/communications/web/best-practices http://agsci.psu.edu/communications/web/strategy Writing for the Web http://www.useit.com/papers/webwriting/ Quickstart Guide to Social Media http://www.b2bento.com/infographic-quickstart-guide-to-social-media-for-business/ Web and Social Media Industry News and Tips http://mashable.com/
Notes de l'éditeur
- Tweet Explorer
- 150 million in US, 41% visit every day.
- I contend that the investment in Social Media is a cost cutting measure.
- 5% of our Web traffic is NOT broadband.
- Market outside of web and social media realms.
- Tradeshow type promotions.
- Random social media signs at businesses.
- Marketshare
- Start here. *note YouTube closed caption moral and legal obligations in higher education, and the fact that half your viewers split after 1 minute. And editing is time consuming.
- It doesn’t start out there. It starts at home.
- Fully Integrated. 4 things going on here. Sharing, Liking, Delivery Mechanisms, and Peer Pressure (friends like it, why don’t you?)
- A whole lot of sensationalism out there. Lets take a look at what’s really going on.
- A whole lot of sensationalism out there. Lets take a look at what’s really going on.
- 600 million FB users. 150 million in US, Texas 11.8 mil -- 5.8m in PA – 3mil Indiana – 2.5 million in Minnesota 41% visit every day.
- 43 million in US, Slightly older, more well educated crowd. 67% Brand Followers purchase that brand. 52% COME EVERYDAY. Only 7% in high-school so undergraduate education is ambivalent. …and U Ed usually drives rules, and can afford playing it safe more than CE.
- 104 Million users per month. All ages.
- It’s happening whether you are there or not. This was on a page started by the students themselves.
- It’s happening whether you are there or not. This was on a page started by the students themselves.
- Only 2 of 7 posts are from me.
- Tweet links to other content, use a human face instead of a logo. Pretty girls work best, however veterinarians like boys (know your audience), follow other units, departments and colleges at your institution, fail fast, fail forward and learn.
- These sites succeed by you using them. They go out of their way to make them easy and to teach you how to use them.
- 1. Make your opinion knownPeople like blogs, they like blogs because they are written by people and not corporations. People want to know what people think, crazy as it sounds they want to know what you think. Tell them exactly what you think using the least amount of words possible.2. Link like crazy.Support your post with links to other web pages that are contextual to your post.3. Write LessGive the maximum amount of information with the least amount of words. Time is finite and people are infinitely busy. Blast your knowledge into the reader at the speed of sound.4. 250 is enoughA long post is easier to forget and harder to get into. A short post is the opposite.5. Make Headlines snappyContain your whole argument in your headline. Check out National newspapers to see how they do it.6. Include bullet point listsWe all love lists, it structures the info in an easily digestible format.7. Make your posts easy to scanEvery few paragraphs insert a sub heading. Make sentences and headlines short and to the point.8. Be consistent with your stylePeople like to know what to expect, once you have settled on a style for your audience stick to it.9. Litter the post with Keywords.Think about what keywords people would use to search for your post and include them in the body text and headers. make sure the keyword placement is natural and does not seem out of place.10. Edit your postGood writing is in the editing. Before you hit the submit button, re-read your post and cut out the stuff that you don’t need.
- YouTube for embedding purposes. Notice the faces, those are my friends, I think “if they like it…” peer pressure marketing.