This document discusses enterprise architecture (EA) for small and medium-sized enterprises (SMEs). It first defines EA and SMEs, noting that EA is unknown and unused in SMEs currently. It then outlines problems SMEs face related to lack of structure and alignment. EA is proposed as a solution by providing holistic overviews and linking strategy to operations. Adoption models are discussed, emphasizing the need to increase perceived usefulness and ease of use for SMEs. Existing EA techniques are evaluated against criteria of control, holistic overview, objectives, suitability for SMEs, and enterprise optimization.
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Enterprise Architecture for SMEs: A Solution to Lack of Structure
1. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Enterprise Architecture for Small and
Medium-Sized Enterprises
Maxime Bernaert
Promoter: Prof. Dr. Geert Poels (Ghent University), Prof. Dr. Monique
Snoeck (K.U. Leuven), Prof. Dr. Manu De Backer (Antwerp University)
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
2. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Draw your house
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
3. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
4. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
5. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
6. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
7. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
8. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Draw your company
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
9. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
10. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
11. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
12. Enterprise Architecture
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
13. Enterprise Architecture
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
14. Enterprise Architecture
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
15. Enterprise Architecture
Enterprise Architecture (EA)*: a holistic
approach to keep things aligned in a company
(IT - business, operations - strategy)
Holistic overview:
Optimization of the company as a whole
(essentials are more stable than specific solutions)
Strategy --> Operations
Understood by all those involved
*Lankhorst
M (2013) Enterprise Architecture at Work: Modelling, Communication and Analysis.
Springer-Verlag, New York
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
15
16. Enterprise Architecture
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
16
17. Enterprise Architecture
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
17
18. Enterprise Architecture
Some advantages:
Common architecture from multiple stakeholders
Overview with different viewpoints
Testing environment
Analysis and optimization
Change impact analysis
Find best-fitted ERP system
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
18
19. Enterprise Architecture for SMEs
Small and Medium-Sized Enterprises*
European definition
• <= 250 employees
• Annual turnover <= 50 million euros or total assets <=
43 million euros
*European
Commission (2003) Recommendation 2003/361/EC: SME Definition. Official Journal of
the European Union 46 (L 124) (6)
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19
20. Enterprise Architecture for SMEs
Small and Medium-Sized Enterprises
Important for economy*
• 20.8 million SMEs in Europe (99.8% of all companies)
• 19.2 million micro enterprises (<= 10 employees,
turnover <= 2 million euros or total assets <= 2 million
euros)
• 70% of European jobs, 58.4% of gross production
*European
Commission (2010) Are EU SMEs Recovering from the Crisis? Annual Report on EU
Small and Medium Sized Enterprises 2011
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
20
21. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
21
22. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
22
23. Enterprise Architecture for SMEs
EA for SMEs???*1,*2
Not known in SMEs
Not used in SMEs
*1De
Nil S, Deprost E, Bernaert M, Poels G (2012) Van Strategie tot Procesmodellering in Kleine en
Middelgrote Organisaties: Een Exploratief Onderzoek. University of Ghent, Ghent
*2Devos J (2011) IT Governance for SMEs. University of Ghent, Ghent
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
23
24. Enterprise Architecture for SMEs
Problems faced by SMEs
Lack of structure and overview in the company*
100%
Survival Rate
70%
50%
33%
0
2
5
10
Year
25%
15
*O'Gorman
C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises. Int J
Entrep Behav Res 7 (2):60-75
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
24
25. Enterprise Architecture for SMEs
Problems faced by SMEs
ERP adoption (fit with current business)?
Communication (processes, strategy)?
Concrete job description?
Strategy and processes change (alignment?)
Asses impact of changes?
Different stakeholders?
New CEO?
Knowledge as a production factor?
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
25
26. Enterprise Architecture for SMEs
Solutions provided by EA
Easier to find a suitable ERP system
Processes and strategy are explicitly modeled
Job descriptions can be queried
Processes are explicitly linked with strategy
Different domains are interrelated
Stakeholders are linked with their goals
Knowledge of CEO can be made explicit
Entrepreneurial knowledge can be shared
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
26
27. High probability of failure for SMEs
Lack of structure and overview is a
decisive factor in the failure of an SME
29. Enterprise Architecture for SMEs
EA for SMEs???
Not known in SMEs
Not used in SMEs
Adoption models
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
29
30. Adoption Models
Technology Acceptance Model*
Most referred model for information technology
adoption
Perceived usefulness: the degree to which a
person believes that using a particular system
would enhance his or her job performance
Perceived ease of use: the degree to which a
person believes that using a particular system
would be free of effort
*Davis
FD (1989) Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information
Technology. MIS Q 13 (3):319-340
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
30
31. Adoption Models
Technology Acceptance Model
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
31
32. Adoption Models
Method Evaluation Model*
Model for method evaluation of IS design research
TAM and Methodological Pragmatism9:
“Regardless of the potential benefits of IS design
methods published, unless they are used in
practice, these benefits cannot be realized”
*Moody
DL The Method Evaluation Model: A Theoretical Model for Validating Information
Systems Design Methods. In: Proceedings of the 11th European Conference on Information
Systems, Naples, Italy, 2003
*Rescher N (1977) Methodological Pragmatism: A Systems-Theoretic Approach to the Theory of
Knowledge. Basil Blackwell, Oxford
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
32
33. Adoption Models
Methodological Pragmatism
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
33
34. Adoption Models
Method Evaluation Model
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
34
35. Enterprise Architecture for SMEs
EA for SMEs???
Increase the perceived usefulness
• Increase actual effectiveness
• Advantages for SMEs in practice
Increase the perceived ease of use
• Adapt methods to an SME context (in practice)
• Complexity* (= 1/actual efficiency) must be decreased
From actual to perceived efficacy
• Test in SMEs: feedback + EA gets better known
*Rogers
EM, Shoemaker FF (1971) Communication of Innovations: A Cross-Cultural Approach. The
Free Press, New York
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
35
36. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
36
37. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
37
38. Enterprise Architecture for SMEs
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
38
39. Enterprise Architecture for SMEs
Five criteria for EA (derived from definition)
1. Control: “Controlling the complexity of the enterprise.”
2. Holistic Overview: “EA has to capture the essentials of
the enterprise (more stable).”
3. Objectives: “Translation from corporate strategy to daily
operations.”
4. Suitable for its target audience (here: SMEs):
“Understood by all those involved.”
5. Enterprise: “Optimization of the company as a whole
instead of doing local optimization within individual
domains.”
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
39
40. Enterprise Architecture for SMEs
Five criteria for EA (derived from definition)
1. Control: “Controlling the complexity of the enterprise.”
2. Holistic Overview: “EA has to capture the essentials of
the enterprise (more stable).”
3. Objectives: “Translation from corporate strategy to daily
operations.”
4. Suitable for its target audience (here: SMEs):
“Understood by all those involved.” (Simple)
5. Enterprise: “Optimization of the company as a whole
instead of doing local optimization within individual
domains.”
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
40
41. Enterprise Architecture for SMEs
Existing EA techniques
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
41
42. mentioned. In the strategy-operations column, a minus indicates that a translation from strategy
(business or IT) to operations (organizational or IT) is not clearly supported.
Enterprise Architecture for SMEs
Table 1 Analysis of EA frameworks
BUSINESS
IS
IT
STRATEGY
OPERATIONS
Why
Motivation
extension
Motivation
B/IS/IT
+
B/IS/IT
+
B/IS/IT
-
Capability
Blend
Capability
B
Event
Why, goal, ...
B/IS/IT
+
+
+
+
When?
Why?
B/IS/IT
+
-
-
-
IS/IT
-
Organization
chart, ...
Event, ...
B/IS/IT
+
-
Mission, vision,
...
Requirements
vision
B/IS/IT
+
Event
Goal
Blend
+-
-
End
B
+
-
Business
objectives
B/IS/IT
+
-
Goals model
B/IS
+
WHAT
HOW
WHERE
WHO
WHEN
WHY
How
Process, ...
Behavior
Where
Infrastructure
extension
Network, ...
Who
Organization unit,
actor, role, ...
Structure
When
ArchiMate
What
Data entity,
...
Information
DoDAF
Resource
Activity
Location
Performer
CARP
Resource
Activity
-
Performer
IAF
Object
Business
objects,
resources, ...
Interaction
Actor, role, ...
Organization
structure, actors,
...
Business
locations, ...
Information
exchange, ...
Zachman
TOGAF
FEA: FEAF
Objects, ...
FEA: TEAF
Information,
...
Activity
Business
activities,
...
Business
process, ...
Business
process, ...
GEAM
-
-
-
-
ARIS
Input, output,
...
Function
-
(BMM)
-
(Business
process)
-
Organizational
unit, ...
(Organization
unit)
DYA
Product,
data, ...
Process
Network
Organization, ...
E2AF
With who?
Enterprise
Business
Concepts
Actors and
modelling /
process
model
resources model
EKD
model
Ghent University, Faculty of Economics and Business Administration
REA
Resource
Event
Agent
-
Department of Management Information Science and Operations Management
SEAM
LEAP
Object
Operation
-
Object
Event, ...
Event, ...
Condition
Maxime Bernaert and Geert PoelsGoals
B
42
Strategies
B/IS
+
OCL constraint
B/IS/IT
-
43. mentioned. In the strategy-operations column, a minus indicates that a translation from strategy
(business or IT) to operations (organizational or IT) is not clearly supported.
Enterprise Architecture for SMEs
Table 1 Analysis of EA frameworks
BUSINESS
IS
IT
STRATEGY
OPERATIONS
Why
Motivation
extension
Motivation
B/IS/IT
+
B/IS/IT
+
B/IS/IT
-
Capability
Blend
Capability
B
Event
Why, goal, ...
B/IS/IT
+
+
+
+
When?
Why?
B/IS/IT
+
-
-
-
IS/IT
-
Organization
chart, ...
Event, ...
B/IS/IT
+
-
Mission, vision,
...
Requirements
vision
B/IS/IT
+
Event
Goal
Blend
+-
-
End
B
+
-
Business
objectives
B/IS/IT
+
-
Goals model
B/IS
+
WHAT
HOW
WHERE
WHO
WHEN
WHY
How
Process, ...
Behavior
Where
Infrastructure
extension
Network, ...
Who
Organization unit,
actor, role, ...
Structure
When
ArchiMate
What
Data entity,
...
Information
DoDAF
Resource
Activity
Location
Performer
CARP
Resource
Activity
-
Performer
IAF
Object
Business
objects,
resources, ...
Interaction
Actor, role, ...
Organization
structure, actors,
...
Business
locations, ...
Information
exchange, ...
Zachman
TOGAF
FEA: FEAF
Objects, ...
FEA: TEAF
Information,
...
Activity
Business
activities,
...
Business
process, ...
Business
process, ...
GEAM
-
-
-
-
ARIS
Input, output,
...
Function
-
(BMM)
-
(Business
process)
-
Organizational
unit, ...
(Organization
unit)
DYA
Product,
data, ...
Process
Network
Organization, ...
E2AF
With who?
Enterprise
Business
Concepts
Actors and
modelling /
process
model
resources model
EKD
model
Ghent University, Faculty of Economics and Business Administration
REA
Resource
Event
Agent
-
Department of Management Information Science and Operations Management
SEAM
LEAP
Object
Operation
-
Object
Event, ...
Event, ...
Condition
Maxime Bernaert and Geert PoelsGoals
B
43
Strategies
B/IS
+
OCL constraint
B/IS/IT
-
44. Enterprise Architecture for SMEs
CHOOSE metamodel
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
44
45. CHOOSE
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
45
46. CHOOSE basic concepts
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
46
47. CHOOSE Full Metamodel
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
47
48. CHOOSE Essential Metamodel
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
48
49. CHOOSE Goal Model Example
Increase
revenues
Reduction
debt balance
Increase sales
product x
Invest in
current sales
market
Marketing
campaigns
Invest in new
sales markets
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Adapt
products to
local habits
Maxime Bernaert and Geert Poels
49
50. CHOOSE Actor Model Example
Maaike
CEO
Jan
Manager Sales
& Marketing
Piet
Account manager
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
50
51. CHOOSE Operation Model Example
Perform NPV
analysis
Calculate WACC
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Calculate cash
flows
Maxime Bernaert and Geert Poels
51
52. CHOOSE Object Model Example
Network
Computer
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
52
53. Increase
revenues
Maaike
CEO
Reduction
debt balance
Increase sales
product x
Jan
Manager Sales
& Marketing
Invest in
current sales
market
Marketing
campaigns
Invest in new
sales
markets
Piet
Account
manager
Adapt
products to
local habits
Network
Perform NPV
analysis
Control
s
Customer
database
Computer
Financial
reports
Calculate
WACC
Calculate cash
flows
54. Increase Custom er
Base
Decrease Cost s
BackOff ice
Christophe
Bookkeeper
Increase Visibility
CEO
Olivier
Im prove Signing
Increase Online
Visibility
Open New St ore
Marketing Ex pert
Autom at ic Facebook
Post er
License Plate
Scanner
Social Media
Foursquare
Facebook Page
Hoot Suite
Manage Social
Media
Develop Webshop
IT Operat ions
55. CHOOSE Metamodel Definitions
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
55
56. CHOOSE Metamodel Constraints
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
56
57. CHOOSE Metamodel Constraints
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
57
58. CHOOSE Metamodel Academics
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
58
59. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
59
60. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
60
61. Small and Medium-Sized Enterprises
Action research in 6 companies
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
61
62. CHOOSE method
6-step roadmap
+ method for structured interviews
+ stop criteria
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
62
63. Action Research: Profile Tyrecenter (1)
Step 1: Goal tree: Balanced Scorecard:
Financial, Customer, Internal Process, and Learning &
Growth Goals
Step 2: Goal tree: More Goals are found through the
'Why/How?'-questions
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
63
64. Action Research: Profile Tyrecenter (2)
Step 3: Adding the Actors to the CHOOSEmodel based on secondary sources and
interviews
Step 4: Based on the Porter’s Value Chain
framework and the job description of
Actors, the Operations are added to the
model
Step 5: Adding the Objects and relationships
based on interviews and visual inspection
Step 5: Validation
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
64
65. Action Research: Profile Tyrecenter (3)
Snapshot of the Goal tree
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
65
66. Action Research: Profile Tyrecenter (4)
The CHOOSE-method
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
66
67. Case study research: academics
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
67
68. Case study research: academics
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
68
70. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
70
71. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
71
72. Tool support
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
72
73. Tool support
Why is tool support necessary?
Case studies
Academic publications
Tool outline
Three main functionalities
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
73
74. Tool support: case studies
Case study evidence of the need for tool support
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
74
75. Tool support: case studies
Case study evidence of the need for tool
support:
Input
Storage
Data retrieval
Data adjustments
Analyses
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
75
77. Tool outline: PC Tool
PC Tool
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
77
78. Tool outline: PC Tool
Input
Easy interface
No drawing tool
Integration of all concepts and relationships
Adjust
Search functionality
Modular overview
Easy interface
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
78
79. Tool outline: PC Tool
Output
Automatic visualization
RACI charts
Data export to MS Excel
The goal is to minimize effort and maximize value
through automation, simplification, visualization, mistake proofing, …
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
79
80.
81. Tool outline: PC Tool
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
81
82. Tool outline: PC Tool
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
82
83.
84.
85. Tool outline: PC Tool
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
85
86. Tool outline: Android Tablet - Visual
Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
86
87. Tool outline: Android Tablet - Visual
Settings Security Unknown sources
https://www.dropbox.com/s/716ecd87jo3n167/BusinessModeller.apk
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
87
88. Tool support: Why on mobile devices
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
88
89. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
89
90. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
90
91. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
91
92. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
92
93. Tool support: Design choices
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
93
94.
95. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
95
96. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
96
97. Tool outline: Android Tablet - Visual
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
97
98. Tool outline: Android Tablet - Usability
Android Tablet - Usability
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
98
99. are within a certain model, the user never has to switch to another screen. Even for linking the different
models, no screen switching is required. This will become clearer in the application presentation
(section Chapter 8). All of this helps in keeping the user in hfs ‘l ow’.
i
Fig. 22 Two layer application hierarchy
100. f the up button, two hierarchic layers in an OSX style are shown. This makes easy navigation
between two layers, while maintaining easy access to other layers with the clickable file path.
-coded picture gives a graphical explanation of the combined design elements (see Fig. 27).
103. Fig. 73 Add a lower goal: Final step and end result
104.
105.
106. Tool outline: iPad - Warnings
iPad - Warnings
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
106
107. Tool outline: iPad - Warnings
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
·
Maxime Bernaert and Geert Poels
107
115. Tool outline: iPad - Structured
iPad - Structured
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
115
116. Tool outline: iPad - Structured
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
116
117.
118.
119.
120.
121. Tool outline: iPhone
iPhone
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
121
122. Tool outline: iPhone
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
122
127. Tool outline: Eclipse GMF
Eclipse GMF
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
127
128. Tool outline: Eclipse GMF
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
128
129.
130.
131.
132.
133.
134. Tool outline: Eclipse GMF
Demo
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
134
135. Enterprise Architecture for SMEs
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
135
136. Enterprise Architecture for SMEs
Research steps
Small and medium-sized enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
136
137. Enterprise Architecture for SMEs
Research steps
Large enterprises
Enterprise architecture
Requirements
Evaluation
CHOOSE metamodel
Case studies
CHOOSE method
Criteria for tools
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Tool support
Maxime Bernaert and Geert Poels
137
138. CHOOSE - ArchiMate
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
138
139. CHOOSE - ArchiMate
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
139
140. Increase Custom er
Base
Decrease Cost s
BackOff ice
Christophe
Bookkeeper
Increase Visibility
CEO
Olivier
Im prove Signing
Increase Online
Visibility
Open New St ore
Marketing Ex pert
Autom at ic Facebook
Post er
License Plate
Scanner
Social Media
Foursquare
Facebook Page
Hoot Suite
Manage Social
Media
Develop Webshop
IT Operat ions
141.
142. Past Work
Integrating the Semantics of Events, Processes and Tasks across Requirements Engineering
Layers
Bernaert M, Poels G, PhD Day FEB UGent 2010, May 28th, Ghent
A Consolidated Enterprise Reference Model: Integrating McCarthy's and Hruby's ResourceEvent-Agent Reference Models
Laurier W, Bernaert M, Poels G, 2010. ICEIS (3), pp. 159-164
Integrating the Semantics of Events, Processes and Tasks across Requirements Engineering
Layers
Bernaert M, Poels G, 2010. Proceedings of the CAiSE Doctoral
Consortium, Hammamet, Tunisia, 2010, pp. 11-19
The Quest for Know-How, Know-Why, Know-What and Know-Who: Using KAOS for Enterprise
Modelling
Bernaert M, Poels G, PhD Day FEB UGent 2011, May 24th, Ghent
Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde Procesarchitecturen
Vancaeneghem T, Bernaert M, Poels G (2011), Thesis
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
142
143. Past Work
The Quest for Know-How, Know-Why, Know-What and Know-Who: Using KAOS for Enterprise
Modeling
Bernaert M, Poels G, 2011. 6th International Workshop on Business/IT Alignment and
Interoperability (BUSITAL), London, UK, 2011. In: Lecture Notes in Business Information
Processing 83: 29-40
The Quest for Know-How, Know-Why, Know-What and Know-Who: Using KAOS for Enterprise
Modelling
Bernaert M, Poels G, 2011, Proceedings of the 6th SIKS Conference on Enterprise Information
Systems, pp. 15 - 16, Conference on Enterprise Information Systems (EIS2011) (Delft (The
Netherlands))
De Zoektocht naar Know-How, Know-Why, Know-What en Know-Who: Architectuur voor
Kleinere Bedrijven in Vier Dimensies
Bernaert M, 2011, Informatie (Amsterdam), November nummer, 34-41
Review: A How-To Guide to Successful Enterprise Architecture: The Strategic Fit between
Business and IT
Bentham Science Publishers, 2012
Enterprise Architecture for Small and Medium Sized Enterprises
Bernaert M, Poels G, PhD Day FEB UGent 2012, May 25th, Ghent
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
143
144. Past Work
Keuzes Maken binnen Processen: Het Vermijden van een Russische Roulette voor de
Organisaties
Heyse M, Bernaert M, Poels G (2012), Thesis
Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties: Een Exploratief
Onderzoek
De Nil S, Deprost E, Bernaert M, Poels G (2012), Thesis
Enterprise Architecture for Small and Medium Sized Enterprises
Bernaert M, 2012, In: Poels G, Gailly F, De Backer M (eds) Doctoral Consortium of the 6th
International Conference on Research and Practical Issues of Enterprise Information Systems
(CONFENIS 2012), Ghent, Belgium
Enterprise Architecture for Small and Medium-Sized Enterprises
Bernaert M, Poels G, 2011, Proceedings of the 7th SIKS Conference on Enterprise Information
Systems (EIS2012) (Nieuwegein (The Netherlands))
Development of a Common Base for Enterprise Architecture: Building the Bridge Between
CHOOSE and ArchiMate
Roose D, Vansteenlandt J, Bernaert M, Poels G (2012), Thesis
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
144
145. Past Work
Enterprise Architecture for Small and Medium-Sized Enterprises: A Starting Point for Bringing
EA to SMEs, Based on Adoption Models
Bernaert M, Poels G, Snoeck M, De Backer M, 2013, Information Systems and Small and
Medium-sized Enterprises (SMEs): State of art of IS research in SMEs
Software Tool Support voor Enterprise Architectuur in Kleine en Middelgrote
Ondernemingen: EASE
Ingelbeen D, Bernaert M, 2013, Informatie (Amsterdam)
Development of Software Tool Support for Enterprise Architecture in Small and MediumSized Enterprises
Dumeez J, Bernaert M, Poels G, 2013. 8th International Workshop on Business/IT Alignment
and Interoperability (BUSITAL), Valencia, Spain, 2013. In: Lecture Notes in Business
Information Processing
Enterprise Architecture Software Tool Support for Small and Medium-Sized Enterprises: EASE
Ingelbeen D, Bernaert M, 2013. 19th Americas Conference on Information Systems
(AMCIS), Chicago, USA
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
145
146. Past Work
CHOOSE: Towards a Metamodel for Enterprise Architecture in Small and Medium-Sized
Enterprises
Bernaert M, Poels G, Snoeck M, De Backer M, 2013, Submitted to Information Systems
Frontiers
Enterprise Architecture Modelling for Small and Medium-Sized Enterprises: Case Study
Research to Refine and Evaluate the CHOOSE Method and Metamodel
Bernaert M, Callaert M, Poels G, Snoeck M, De Backer M, 2013, Submitted to Enterprise
Information Systems
Softwareondersteuning voor een Enterprise Architectuur in Access en Java
Ingelbeen D, Bernaert M, Poels G (2013), Thesis
Business Architecture Modelling in CHOOSE: A Visual Application for Android Tablets
Maes J, Bernaert M, Poels G (2013), Thesis
Next Generation Media: A User-Friendly Android Tablet Application for Business Architecture
Modelling
Dumeez J, Bernaert M, Poels G (2013), Thesis
Business Architectuur Modellering in KMO’s: Case Study Onderzoek ter Verfijning en Validatie
van de CHOOSE Methode en Metamodel
Callaert M, Bernaert M, Poels G (2013), Thesis
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
146
147. Past Work
Business Architectuur Modellering in CHOOSE: Een Gebruiksvriendelijke Applicatie voor de
iPhone
Puylaert O, Bernaert M, Poels G (2013), Thesis
Development of a Tool for Business Architecture Modeling in Eclipse
Zutterman S, Bernaert M, Poels G (2013), Thesis
Next Generation Media: A User-Friendly iPad Application for Business Architecture Modelling
Otte M, Bernaert M, Poels G (2013), Thesis
Business Architectuur Modellering in CHOOSE: Een Gebruiksvriendelijke Applicatie Aangepast
aan de User Interface van de iPad
Verhulst P, Bernaert M, Poels G (2013), Thesis
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
147
148. In Progress
Bridging EA for SMEs to EA for Large Enterprises: Mapping CHOOSE on the ArchiMate
Standard
Bernaert M, Poels G, Snoeck M, De Backer M, 2014, To be submitted
The Development of an Optimal Visualisation for Enterprise Architecture (ArchiMate)
Paesschesoone J, Bernaert M, Poels G (2014), Thesis
The Development of an Optimal Visualisation for Enterprise Architecture (CHOOSE)
Boone S, Bernaert M, Poels G (2014), Thesis
Evaluating Enterprise Architecture Techniques Based on the Rule of 7
Morina A, Bernaert M, Poels G (2014), Thesis
A Performance Management System for the CHOOSE Method for Enterprise Architecture for
Small and Medium-Sized Enterprises
Moons L, Bernaert M, Poels G (2014), Thesis
The Development of a Domain Ontology for Enterprise Architecture
Carron S, Bernaert M, Poels G (2014), Thesis
From Strategy to Process Modeling in Small and Medium-Sized Enterprises in Flanders: A
Large Scale Quantitative Research
Piens S, Bernaert M, Poels G (2014), Thesis
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
148
149. In Progress
Simplicity is not Simple: How Business Architecture in one of Belgium's biggest companies
can be simple and easy-to-use
De Clercq D, Bernaert M, Poels G (2015), Thesis
Een theoretische en praktische analyse van de bestaande CHOOSE tools
Rosez G, Bernaert M, Poels G (2015), Thesis
Ontwikkeling van een multiplatform software tool voor Enterprise Architecture in KMO’s
Machtelinckx N, Bernaert M, Poels G (2015), Thesis
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
149
150. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
19/01/2014
151. Questions
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
151
152. Enterprise Architecture for SMEs
Small and Medium-Sized Enterprises2
2European
Commission (2003) Recommendation 2003/361/EC: SME Definition. Official Journal of
the European Union 46 (L 124) (6)
Ghent University, Faculty of Economics and Business Administration
Department of Management Information Science and Operations Management
Maxime Bernaert and Geert Poels
152