Discover how the The Practice Partner® system’s awardwinning, fully-integrated electronic health record (EHR) and practice management software helps you do more for your patients with less effort.

1. Practice Partner
®
Electronic Health Record and Practice Management Solution for
Improved Workflow and Enhanced Care Quality

2. A Better Way to Practice
The Practice Partner system’s award-
®
templates, speech recognition,
winning, fully-integrated electronic transcription, digital pen, dictation
health record (EHR) and practice and Web-based patient data entry
management software helps you
do more for your patients with less – Dashboards provide rapid access
effort. At work at thousands of to schedules, task lists, messages,
practices nationwide, the Practice results, overdue orders and other
Partner system from McKesson helps relevant information
practices of all sizes and specialties
improve their quality of care and – Sophisticated coding advisor
their bottom-line productivity. analyzes notes for Evaluation and
Management codes for primary and
The Practice Partner system includes specialty care using 1995 and 1997
these powerful applications, which are Centers for Medicare and Medicaid
available individually or together: Services (CMS) documentation
guidelines to maximize coding
– Practice Partner® Patient Records based on documentation
– Practice Partner® Medical Billing – Automated electronic encounter
form eliminates paper superbills
– Practice Partner® Appointment so the billing clerk can review and
Scheduler post charges with a few keystrokes
Productivity and Quality Improving Productivity Advancing the Quality of Care
Hillside Avenue Family and Practice Partner software helps Whether it is avoiding an adverse
Community Medicine practices realize both increased reaction to a medication or helping
Pawtucket, Rhode Island revenue (through increased patient to prevent or detect a disease in its
volume, improved coding and pay- earliest stages, the Practice Partner
- Six providers, certified patient- for-performance reimbursement) system delivers the tools needed to
centered medical home and reduction in costs (through help you improve the quality of care.
labor, material savings, improved These tools include patient-specific
- Reduced Patient ER usage by work flow and chart access). Here reminders; point-of-care, evidence-
more than 10% are a few ways your practice can based content; disease-specific flow
become more productive: charts; and population-based reports.
- Improved the average blood
glucose level by 5% among 450+ – Unique Bright Note Technology™ – Extensive health maintenance
diabetics studied design automatically updates the templates, including age/sex,
entire chart from a single point of and user-configurable disease
- Screened more than half of entry, including everything from and medication protocols
patients for depression and 75% problem list and vital signs, to enhance patient care
for smoking status allergies and medications
– Sophisticated discrete data capture
- Counseled more than 75% of – Documentation tools adapt to allows more flexible, detailed
smoking patients on how to quit the provider’s preference, not clinical reporting
the other way around, and offer
a choice of data-entry methods:

3. – Extensive drug interaction, users, an award-winning design,
drug/allergy, drug/disease, and decades of experience to help
drug/diagnosis checking, your practice.
formularies, cost and dosage
– A trusted partner, McKesson
information facilitate medication
provides two responsive support Practice Partner v9.5
management
centers in the United States in CC-1112-589589-1
different time zones to assist you
– Integrated order entry manages Learn more at: mckesson.com
regardless of where you are located
and tracks the status of all orders
– McKesson constantly strives to ONC-ATCB 2011/2012 Certification
– Embedded evidence-based content
deliver customers the latest in Practice Partner® v9.5, a complete EHR,
provide critical information at the
technology with advanced is 2011/2012 compliant and has been
point of care
software tools, database certified* by the Certification Commission
platforms, Web technologies for Health Information Technology
– Access to the Practice Partner
and hardware capabilities (CCHIT®), an ONC-ATCB, in accordance
Research Network (PPRNet), a with the applicable certification criteria for
pioneering practice-based quality Eligible Providers adopted by the Secretary
– You will join an active community
improvement and research of Health and Human Services.
of users who share tips, tricks,
network, provides sophisticated
ideas and experience; a 3,000-
quality reports
member online customer forum;
online template and content Certifications and Awards
sharing; and active customer – Certification Commission
Unrivaled Expertise
advisory committees for Healthcare Information
Practice Partner has an established Technology (CCHIT)**
customer base of more than 25,000
– Surescripts®
– Dragon® Certified EHR
– Best EHR and Practice Management
System — AC Group 2004-2009
(6th consecutive year)
– American Academy of Family
Physicians (AAFP) Survey — High
rankings in overall satisfaction,
ease of use and functionality,
quality of care (2008, 2009)
– Selected to participate in the
American College of Physicians (ACP)
EHR Partners Program (2008, 2009)
*This certification does not represent an endorsement by the
U.S. Department of Health and Human Services or guarantee
the receipt of incentive payments. Certification was granted
December 6, 2010. Practice Partner v9.5 Unique Certification
ID: CC-1112-589589-1. Quality Measures Certified: NQF 0421,
NQF 0013, NQF 0028, NQF 0041, NQF 0024, NQF 0038, NQF
0059, NQF 0064, and NQF 0061.
** Practice Partner v9.4 is a CCHIT Certified product for
Ambulatory EHR 2011.
Practice Partner Patient Records is organized in electronic file folders, similar to a paper chart, to make
it easy to navigate and use

4. Improving Productivity
and Quality with Total
Practice Partner
PRACTICE PARTnER – Electronic prescription writing
PATIEnT RECoRDS with drug interaction, drug/allergy,
drug/disease, drug/diagnosis
The Practice Partner Patient Records
checking, and drug dose advice
application provides a host of
innovative tools to improve both
– Health maintenance protocols
office and clinical efficiency, while
based on age, sex, disease,
helping to improve quality of care.
medications or other conditions
specific to the patient. Includes
hundreds of disease and
Bright note Technology™
medication protocols
Makes Patient Documentation
More Efficient
– Reminders appear when you
The system’s unique Bright Note schedule a visit, open the chart
Technology™ design means that and at the point of care in the
physicians can enter data into the progress note
note (e.g., problems, medications,
vitals, health maintenance and lab
results) and automatically update PRACTICE PARTnER
the complete chart without jumping MEDICAl BIllInG
from screen to screen.
Practice Partner Medical Billing is a
comprehensive practice management
tool that improves the financial health
Delivers Tools to Help You
of physician practices with an extensive
A Better Way to Practice Manage Your Day
set of features designed to efficiently
– View information in one place manage today’s complex business
Advanzed Health Care from the provider dashboard — requirements.
Arlington, Va. from messages to new results to
the provider’s schedule
– Two physicians
Reduces the Complexity and
– Electronic prescribing (via Simplifies the Billing Process
– Increased average daily visits Surescripts®) speeds workflow
by 10% – Open multiple patient ledgers
and improves patient safety
simultaneously
– Increased annual revenue by – Quickly see all overdue orders
$40,000 without additional staff – Decrease data entry with
and track each order by patient,
electronic remittance and
status and expected time for a
– Made measurable improvements electronic encounter forms
result to return. Incoming results
in patient care: automatically update order status
– Automate payment posting with
- Coronary heart disease patients
electronic remittance and
on a lipid-lowering prescription – Review bins enable quick review of
automatically calculate adjustments
increased from 58% to 95% notes, documents and lab results
and patient payment portion
- Diabetes patients undergoing
the microalbumin/creatinine – Create groups of up to thirty
test to evaluate kidney function Delivers Tools to Help
procedures commonly performed
increased from 4% to 85% Improve Quality
together and use a single code to
– Built-in, evidence-based content automatically post charges
and reminders embedded in
progress notes

5. Improves Cash Flow and – Quickly search and find guarantor Flexible Appointment Setting
Collections and patient information — by name,
– Gain ultimate flexibility with
ID, social security number, insurance
– Reduce claim rejections with a real- customizable on-screen columns,
and alternative IDs, telephone
time coding wizard that checks slots of any length, support for
numbers, and more
claims as they are posted for wave scheduling, double booking
compliance with insurance rules (with rules), customized daily
– Configure posting screens, modify
calendars, customizable statuses
payment screens to match columns
– Submit electronic claims and
on EOBs
payments and track progress of each – Schedule group appointments
insurance claim online through the
– Easily track ledger posting work
Practice Partner Clearinghouse, – Use on-call scheduling
for a particular time period or
powered by RelayHealth®
user-defined “batch”
– Support resource, provider and
– Store images of EOBs and link room scheduling or combinations
– Print work summary for
to payments
reconciliation purpose
– View waitlists, including automatic
– Use the sophisticated collection Web waitlist requests
– Create multiple fee schedules by
module to manage to-dos and
provider and insurance carrier
automate patient and insurance
follow-up Manage Your Practice More
Efficiently
PRACTICE PARTnER
– Easily track cases, co-pays and – Gain multi-user access — many users
APPoInTMEnT SCHEDUlER
insurance authorizations can share the same schedule screen at
The Practice Partner Appointment
once (warns about double booking)
– Alert schedulers about billing issues, Scheduler application provides a
including collections status and flexible solution for today’s
– Track patient location and time
other reminders scheduling needs.
waiting (with configurable alerts)
– Drill down to patient accounts – Easily post co-pays during check-in
directly from the interactive accounts Intelligent Design
receivable screen with just one click Accommodates All Types of
– Produce comprehensive management
Scheduling Requirements
reports including productivity analysis,
– Produce a wide variety of reports – Visually search for slots using daily, no-show and canceled appointments,
including: accounts receivable aging, two-day, weekly, monthly providers missing progress notes, and patient
insurance payment comparables, in and provider group views reminders and follow-up
RVUs by procedure/provider,
insurance receivables, analysis of – Automatically find appointments – Automatically create progress notes
procedure and diagnosis codes using criteria such as next available, documenting missed or canceled
posted, and cash receipts date range, time of day, day appointments when used with the
of week, appointment length, Practice Partner Patient Records
appointment type, resources, application
Improves Workflow and Efficiency rooms, and provider preferences
– View items and tasks that
require your attention in the – Easily schedule a patient’s
operator dashboard, including appointments with multiple
messages, electronic encounter providers, following a team
forms, to-do notes and status of protocol if desired. Schedule
delinquent accounts repeating appointments from
a single screen

6. McKesson’s Connect Solutions
Connects Clinics and Centers
Urology San Antonio, Texas
– 25 providers, six clinics, one
surgery center and a central
billing office
– $144,000 annual savings in
labor costs
– $360,000 annual revenue increase
from coding efficiencies
– Increase in daily visits
PRACTICE PARTnER ConnECT™ – Integrated messaging that improves
interoffice communication and
Connecting the Practice collaboration, while extending to
Practice Partner pulls your practice patients and external physicians
together with system- and feature- and providers
level integration that maximizes
efficiency, minimizes errors and – A billing application that greatly
optimizes return on investment. decreases data entry through
The Practice Partner system features: electronic remittance and
electronic encounter forms
– A single database for records,
billing and scheduling that creates – A scheduling application that
seamless information sharing automatically creates no-show
progress notes, tracks visit counts
– An electronic encounter form for cases, and posts co-pays
generated by the note or orders during check-in
that speeds billing and prevents
lost charges
– A scheduling screen that shows at
a glance integrated alerts (patient
and guarantor), overall financials,
co-pays, real-time eligibility, and
overdue health maintenance as
appointments are made

7. Connecting the Community recorded in the patient’s chart and
the provider is alerted within the
Today’s practices need to be
Practice Partner application when
connected to the wider community.
they have received an incoming
Practice Partner Connect™ enables
message. Patients also can connect
physician practices to exchange
online to self-register, check-in,
data with other practices, patients,
request appointments, see future
hospitals, pharmacies, payors
appointments, lab results and current
and much more. This connection
medications, request medication refills
facilitates health information
or even provide the HPI for a visit.
exchange, a requirement for meeting
“meaningful use” and receiving
The Practice Partner system also offers
incentive payments under
patients an electronic method to begin
the American Recovery and
completing their medical history prior
Reinvestment Act (ARRA).
to the encounter. Accessed either
from a waiting room computer or
Send orders and receive results, all
over the Web from the patient’s
electronically. Exchange clinical data
home, patients respond to multiple-
with the hospital. Send prescriptions
choice questions that are automatically
electronically and receive refill requests
passed to Practice Partner.
electronically. Exchange clinical data
with colleagues outside your practice
Physicians can then quickly review
and ease the referral process. Get
the information and save time on
real-time insurance eligibility Practice Partner
both visit documentation and the
information, including formularies. Research Network
visit itself.
McKesson has deployed thousands of For the more than 850
interfaces to all types of information
FInD oUT MoRE ToDAY providers participating in
systems. We offer support for well- If you are ready to learn more about the Practice Partner Research
established standards such as HL7, how McKesson can give your practice network (PPRnet), the data in
CCR, CCD, NCPDP SCRIPT, and others. the power to improve productivity Practice Partner Patient Records
and quality of care, contact McKesson has become a critical tool in
Connecting with Your Patients at 1.800.770.7674 or visit us online at identifying quality of care
www.mckesson.com/practicepartner. improvements. Formed in
Practice Partner Connect also
partnership with the Medical
streamlines communication between
University of South Carolina,
providers and patients allowing them
PPRnet is a practice-based
to securely communicate via e-mail
quality improvement and
from the Practice Partner EHR. All
research network that offers
communication is automatically
quarterly, practice-specific
reports that measure clinical
performance against parameters
in the areas of diabetes,
cardiovascular disease, cancer
screening, immunizations,
infectious disease, mental health,
substance abuse, obesity and
inappropriate Rx prescribing.

8. ABoUT McKESSon CoRPoRATIon
McKesson Corporation, currently ranked
14th on the FoRTUnE 500, is a healthcare
services and information technology
company dedicated to helping its
customers deliver high-quality healthcare
by reducing costs, streamlining processes,
and improving the quality and safety
of patient care. McKesson has been in
continuous operation for more than 175
years, making it the longest-operating
company in healthcare today. over
the course of its history, McKesson has
grown by providing pharmaceutical and
medical-surgical supply management
across the spectrum of care; healthcare
information technology for hospitals,
physicians, homecare and payers; hospital
and retail pharmacy automation; and
services for manufacturers and payers
designed to improve outcomes for
patients. For more information, visit
www.mckesson.com.
McKesson Provider Technologies
5995 Windward Parkway
Alpharetta, GA 30005
www.mckesson.com/practicepartner
800.770.7674
Copyright © 2011 McKesson Corporation and/or one of its subsidiaries. All rights reserved. Practice Partner and RelayHealth are registered trademarks of McKesson
Corporation and/or one of its subsidiaries. Surescripts is a registered trademark of Surescripts LLC. CCHIT is a registered trademark of the Certification Commission
for Healthcare Information Technology. All other product or company names mentioned may be trademarks, service marks or registered trademarks of their respective
companies. PPS115-01/11