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Managing
04 : 16 : 2012



                  Large Budgets
                     Without
                 Losing Your Mind
Leaders in B2B SEM

                                TOP 30 AGENCY
                                      US
• Credentialed by every major search engine
• Active in promotion of thought leadership positions at conferences and within publications
• BtoB Top 30 Search Agency 2009, 2010, 2011
• The 2010 BMA B2 Award of Excellence – SEO (Natural Search) Program, Over 50 Keywords
• The 2011 BMA B2 Award of Excellence – PPC (Paid Search) Program, Over $1 Million
• Honorable Mention, ClickZ 2010 Connected Marketing Awards, Best Use of Search Marketing




2
What Makes You Lose Your Mind as a PPC
Manager?




                                    @Mel66
Help is On the Way!




                      @Mel66
Plan: A Little Planning Goes a Long Way

• Clearly establish KPIs &
  measurement method




                                          @Mel66
Plan: A Little Planning Goes a Long Way


• Use channel conversion tracking!




                                          @Mel66
A Little Planning Goes a Long Way

• Map out account structure ahead of time




                                            @Mel66
A Little Planning Goes a Long Way
  • Get granular, but not TOO granular
                                                             Keyword Set: Delivery Rental - Trucks
                                                          delivery trucks for rent
                Keyword Set: Delivery Rental              rent delivery trucks
           delivery trucks for rent                       delivery trucks rental
           rent delivery trucks
           delivery truck for rent                           Keyword Set: Delivery Rental - Truck
           delivery vans for rent                         delivery truck for rent
Granular   delivery truck rental
                                               Insanity   delivery truck rental
           delivery trucks rental
                                                              Keyword Set: Delivery Rental - Vans
                Keyword Set: Flatbed Rental               delivery vans for rent
           rent flatbed truck
           flatbed pickups for rent                             Keyword Set: Rent Flatbed Truck
           flatbed trucks for rent                        rent flatbed truck
           flatbed trucks to rent
           rent flatbeds                                      Keyword Set: Flatbed Truck for Rent
           flatbeds for rent                              Flatbed truck for rent
           Flatbed truck for rent
           flatbed truck rental                                  Keyword Set: Flatbed Pickups
                                                          flatbed pickups for rent
           flatbed rental
                                                             Keyword Set: Flatbed Trucks for Rent
              Keyword Set: Semi Truck Rental
                                                          flatbed trucks for rent
           semi truck rental
                                                          flatbed trucks to rent
           semi trucks for rent
           semi trucks rental
                                                               Keyword Set: Flatbed Truck Rental
           semi truck for rent
                                                          flatbed truck rental
           semi truck for lease
                                                          flatbed rental
           rent international semi trucks
           rent semi truck
                                                                     Keyword Set: Flatbeds
           rent semi trucks                               rent flatbeds
                                                          flatbeds for rent



                                                                    @Mel66
Prepare: More Than Just a Name

• Campaign naming
  structure helps sort &
  filter




                                 @Mel66
Prepare: More Than Just a Name

• Helps with PPC engine
  management and
  analytics segments




                                 @Mel66
Tools of the Trade
• AW Editor at minimum
  – Holistic view of the account
  – Bulk updates




                                   @Mel66
Tools of the Trade
• Many good campaign management &
  reporting tools, use if you can afford them




                                     @Mel66
Tools of the Trade

• Other great tools:




                       @Mel66
Tools of the Trade
Don’t forget web analytics to get the whole picture




         FREE!




                                                 @Mel66
Prioritize!

• Structure helps here
   – Can sort by spend, cost/conversion, whatever




                                        @Mel66
Prioritize!

• Structure helps here
   – Set up filters to quickly assess performance of
     different campaigns or segments
      • Good naming structure is critical for this




                                                 @Mel66
Prioritize!

• If a product, service, keyword, whatever is
  mission-critical, put it in its own ad
  group, campaign, or even account
   – Yes, some clients have multiple Adwords
     accounts (one of ours has 28)




                                       @Mel66
Prioritize!

 • Budget & settings
   control




                       @Mel66
Prioritize!

• Use custom alerts




                      @Mel66
Prioritize!

  • Better ad copy testing
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                                                                                                               @Mel66
Prioritize!
• Easier reporting for the client
              Engine             Clicks      Impr      Cost       CTR          Avg CPC Avg pos
              Google AdWords            8182     56798 2122.95          0.14         0.26        1
              Microsoft adCenter        4988     27741 1116.78          0.18         0.22        1
              Google AdWords            3209      9539     474.01       0.34         0.15        1
              Google AdWords            1766     32400 2330.77          0.05         1.32    1.21
              Google AdWords            1017     31628 1230.27          0.03         1.21    1.35
              Google AdWords             658    146016 2802.09             0         4.26    2.02
              Google AdWords             595 1057179 1670.39               0         2.81        1
              Google AdWords             426     62104 1824.03          0.01         4.28    1.82
              Google AdWords             351     60019 1652.47          0.01         4.71    1.66
              Google AdWords             317      3091     248.85        0.1         0.79    1.02
              Google AdWords             305      2710       8.46       0.11         0.03        1
              Google AdWords             283     92706 1536.36             0         5.43    1.73
              Google AdWords             226      8049 1202.87          0.03         5.32    2.02
              Google AdWords             208     17847      298.3       0.01         1.43    1.34
              Google AdWords             202      7546     264.69       0.03         1.31    1.72
              Google AdWords             200     44103     914.41          0         4.57    1.88
              Google AdWords             161     77715     875.75          0         5.44    2.86
              Google AdWords             137     23203 1149.48          0.01         8.39    1.54
              Google AdWords             122      5666     247.44       0.02         2.03    1.27
              Google AdWords              60     10740     240.21       0.01            4    2.22
              Google AdWords              60       487       2.14       0.12         0.04    1.01
              Google AdWords              52      3152      77.55       0.02         1.49      1.4
              Google AdWords              42       465      39.53       0.09         0.94    1.01
              Google AdWords              30       480      29.42       0.06         0.98    1.45
              Google AdWords              24      1172      41.43       0.02         1.73    1.36
              Google AdWords              18      2746      65.02       0.01         3.61    1.18
              Google AdWords              13      1419      25.71       0.01         1.98    1.52
              Google AdWords              11       115        4.4        0.1          0.4    1.06



                                                                                                     @Mel66
Prioritize!
    • Easier reporting for the client
                              Client PPC Dashboard
                                  January 2012

                            Monthly Performance Overview
What Happened This Month?                                   {MostImportantCampaign} Trending
> Insight A
                                                       Clicks                 CTR                CTR (Momentum)
> Insight B                       0.30%                                                                                  10,000
> Insight C                                                                                                              9,000
                                  0.25%                                                                                  8,000
What Does That Mean?                                                                                                     7,000
                                  0.20%
> Implication A                                                                                                          6,000
> Implication B                   0.15%                                                                                  5,000
> Implication C                                                                                                          4,000
                                  0.10%                                                                                  3,000
What Do We Recommend?                                                                                                    2,000
                                  0.05%
> Recommendation A                                                                                                       1,000
> Recommendation B                0.00%                                                                                  0
> Recommendation C                        Jan   Feb   Mar   Apr   May   Jun    Jul   Aug   Sep   Oct   Nov   Dec   Jan




                                                                                            @Mel66
Procure Assistance: Get Help!

  – Tools help a lot




                                @Mel66
Procure Assistance: Get Help!

– Divide & conquer:
   • Junior staffer or intern
     to help w/nitty gritty
      – Daily budget
        monitoring
      – KW research
      – Ad testing / copy
        brainstorming
      – New campaign setup
      – Report data pulling &
        formatting



                                @Mel66
Procure Assistance: Get Help!

  – Your search engine
    reps can also assist –
    make them earn their
    pay!
     • Data pulling
     • Presentation creation
     • Help w/setting up
       campaigns
     • Just be careful of their
       “optimizations”


                                  @Mel66
In Summary


•   Plan
•   Prepare
•   Prioritize
•   Procure (help)
mackey
          Melissa Mackey
     Melissa.Mackey@gyro.co
                 m
             @Mel66


27

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Managing Large PPC Budgets - HeroConf

  • 1. Managing 04 : 16 : 2012 Large Budgets Without Losing Your Mind
  • 2. Leaders in B2B SEM TOP 30 AGENCY US • Credentialed by every major search engine • Active in promotion of thought leadership positions at conferences and within publications • BtoB Top 30 Search Agency 2009, 2010, 2011 • The 2010 BMA B2 Award of Excellence – SEO (Natural Search) Program, Over 50 Keywords • The 2011 BMA B2 Award of Excellence – PPC (Paid Search) Program, Over $1 Million • Honorable Mention, ClickZ 2010 Connected Marketing Awards, Best Use of Search Marketing 2
  • 3. What Makes You Lose Your Mind as a PPC Manager? @Mel66
  • 4. Help is On the Way! @Mel66
  • 5. Plan: A Little Planning Goes a Long Way • Clearly establish KPIs & measurement method @Mel66
  • 6. Plan: A Little Planning Goes a Long Way • Use channel conversion tracking! @Mel66
  • 7. A Little Planning Goes a Long Way • Map out account structure ahead of time @Mel66
  • 8. A Little Planning Goes a Long Way • Get granular, but not TOO granular Keyword Set: Delivery Rental - Trucks delivery trucks for rent Keyword Set: Delivery Rental rent delivery trucks delivery trucks for rent delivery trucks rental rent delivery trucks delivery truck for rent Keyword Set: Delivery Rental - Truck delivery vans for rent delivery truck for rent Granular delivery truck rental Insanity delivery truck rental delivery trucks rental Keyword Set: Delivery Rental - Vans Keyword Set: Flatbed Rental delivery vans for rent rent flatbed truck flatbed pickups for rent Keyword Set: Rent Flatbed Truck flatbed trucks for rent rent flatbed truck flatbed trucks to rent rent flatbeds Keyword Set: Flatbed Truck for Rent flatbeds for rent Flatbed truck for rent Flatbed truck for rent flatbed truck rental Keyword Set: Flatbed Pickups flatbed pickups for rent flatbed rental Keyword Set: Flatbed Trucks for Rent Keyword Set: Semi Truck Rental flatbed trucks for rent semi truck rental flatbed trucks to rent semi trucks for rent semi trucks rental Keyword Set: Flatbed Truck Rental semi truck for rent flatbed truck rental semi truck for lease flatbed rental rent international semi trucks rent semi truck Keyword Set: Flatbeds rent semi trucks rent flatbeds flatbeds for rent @Mel66
  • 9. Prepare: More Than Just a Name • Campaign naming structure helps sort & filter @Mel66
  • 10. Prepare: More Than Just a Name • Helps with PPC engine management and analytics segments @Mel66
  • 11. Tools of the Trade • AW Editor at minimum – Holistic view of the account – Bulk updates @Mel66
  • 12. Tools of the Trade • Many good campaign management & reporting tools, use if you can afford them @Mel66
  • 13. Tools of the Trade • Other great tools: @Mel66
  • 14. Tools of the Trade Don’t forget web analytics to get the whole picture FREE! @Mel66
  • 15. Prioritize! • Structure helps here – Can sort by spend, cost/conversion, whatever @Mel66
  • 16. Prioritize! • Structure helps here – Set up filters to quickly assess performance of different campaigns or segments • Good naming structure is critical for this @Mel66
  • 17. Prioritize! • If a product, service, keyword, whatever is mission-critical, put it in its own ad group, campaign, or even account – Yes, some clients have multiple Adwords accounts (one of ours has 28) @Mel66
  • 18. Prioritize! • Budget & settings control @Mel66
  • 19. Prioritize! • Use custom alerts @Mel66
  • 20. Prioritize! • Better ad copy testing All Androids Free Hurry, Get Any Phone Free! Plus Up To 20% Off Accessories. 4G Android 2.3 Panache Get The New HTC Touchscreen Android {KeyWord:All Androids Free} Save $300 Off the Regular Price! Get Any Phone Free When You Switch. We'll Even Buy Out Your Contract! Free Androids Check Out Our Latest Free Androids, Android Phones & Unlimited Data Plan Options! Get the Latest Androids Free! Android 2.3 HTC Panache Plus, We’ll Buy Out Your Large Touchscreen, 2.3 Android OS. Contract. Get Yours Now For Only $199. {KeyWord:Online Android Deals} Switch Now & Get Any Phone Free! All Androids Are Free Plus Up To 50% Off Accessories. Switch Now & Get Any Phone Free! Android Phones Plus 3 Mos. Free Smartphone Data. Free Androids, Free Activation! Wireless Contract Buyout Available. @Mel66
  • 21. Prioritize! • Easier reporting for the client Engine Clicks Impr Cost CTR Avg CPC Avg pos Google AdWords 8182 56798 2122.95 0.14 0.26 1 Microsoft adCenter 4988 27741 1116.78 0.18 0.22 1 Google AdWords 3209 9539 474.01 0.34 0.15 1 Google AdWords 1766 32400 2330.77 0.05 1.32 1.21 Google AdWords 1017 31628 1230.27 0.03 1.21 1.35 Google AdWords 658 146016 2802.09 0 4.26 2.02 Google AdWords 595 1057179 1670.39 0 2.81 1 Google AdWords 426 62104 1824.03 0.01 4.28 1.82 Google AdWords 351 60019 1652.47 0.01 4.71 1.66 Google AdWords 317 3091 248.85 0.1 0.79 1.02 Google AdWords 305 2710 8.46 0.11 0.03 1 Google AdWords 283 92706 1536.36 0 5.43 1.73 Google AdWords 226 8049 1202.87 0.03 5.32 2.02 Google AdWords 208 17847 298.3 0.01 1.43 1.34 Google AdWords 202 7546 264.69 0.03 1.31 1.72 Google AdWords 200 44103 914.41 0 4.57 1.88 Google AdWords 161 77715 875.75 0 5.44 2.86 Google AdWords 137 23203 1149.48 0.01 8.39 1.54 Google AdWords 122 5666 247.44 0.02 2.03 1.27 Google AdWords 60 10740 240.21 0.01 4 2.22 Google AdWords 60 487 2.14 0.12 0.04 1.01 Google AdWords 52 3152 77.55 0.02 1.49 1.4 Google AdWords 42 465 39.53 0.09 0.94 1.01 Google AdWords 30 480 29.42 0.06 0.98 1.45 Google AdWords 24 1172 41.43 0.02 1.73 1.36 Google AdWords 18 2746 65.02 0.01 3.61 1.18 Google AdWords 13 1419 25.71 0.01 1.98 1.52 Google AdWords 11 115 4.4 0.1 0.4 1.06 @Mel66
  • 22. Prioritize! • Easier reporting for the client Client PPC Dashboard January 2012 Monthly Performance Overview What Happened This Month? {MostImportantCampaign} Trending > Insight A Clicks CTR CTR (Momentum) > Insight B 0.30% 10,000 > Insight C 9,000 0.25% 8,000 What Does That Mean? 7,000 0.20% > Implication A 6,000 > Implication B 0.15% 5,000 > Implication C 4,000 0.10% 3,000 What Do We Recommend? 2,000 0.05% > Recommendation A 1,000 > Recommendation B 0.00% 0 > Recommendation C Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan @Mel66
  • 23. Procure Assistance: Get Help! – Tools help a lot @Mel66
  • 24. Procure Assistance: Get Help! – Divide & conquer: • Junior staffer or intern to help w/nitty gritty – Daily budget monitoring – KW research – Ad testing / copy brainstorming – New campaign setup – Report data pulling & formatting @Mel66
  • 25. Procure Assistance: Get Help! – Your search engine reps can also assist – make them earn their pay! • Data pulling • Presentation creation • Help w/setting up campaigns • Just be careful of their “optimizations” @Mel66
  • 26. In Summary • Plan • Prepare • Prioritize • Procure (help)
  • 27. mackey Melissa Mackey Melissa.Mackey@gyro.co m @Mel66 27