2. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Learning soft skills is a process. Soft skills
are necessary for youth to succeed in
education, job training, independent living,
community participation, and, ultimately, in
the workplace.
• Enthusiasm and Attitude
• Positive Behaviors = Positive Results
WHY SOFT SKILLS? WHAT’S THE BIG DEAL?
3. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Communication
• Time Management
• Surviving on the Job
• Taking Direction and Accepting Criticism
• Problem Solving & Critical Thinking
• Diversity & Teamwork
Soft Skills- The Basics
4. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Positive Attitudes and Behaviors
• Self-Motivation and Initiative
• Professionalism
• Personal Ethics
• Morals and Values
• Overcoming Obstacles
• Conflict Resolution
Soft Skills- The Basics
5. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
Read with understanding
Convey ideas in writing
Speak so others can
understand
Listen Actively
Observe
It’s not always what you say,
it’s the way you say it!
COMMUNICATION
6. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Following instructions is important
because, in many instances, if the
instructions are not followed, then the
desired result or goal cannot be achieved.
• I know what to do!
• I got this…it’s not that hard
• Shortcuts or the long road
• Reading or Skimming
• Is it really that important!?!
Directions- Which Way
7. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Stop Your First Reaction. ...
• Remember the Benefit of Getting
Feedback. ...
• Listen for Understanding. ...
• Say Thank You. ...
• Ask Questions to Deconstruct the
Feedback. ...
• Request Time to Follow Up.
• Mistakes Happens- Learn from them
Don’t take it personal- Accepting Criticism
8. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• You can’t control it, but you can manage and value
your time as well as others.
• Deal with Distractions
• Facebook
• Instagram
• Snapchat
• Vine
• Set Priorities
• Rest is important
• Late Nights
• TV/Video Games
• Phone
Time Management
9. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Teens do have good memories and can mentally track weekly/recurring activities well.
• Teens who keep some form of a written schedule are more likely to reach their goals.
• Teens who keep separate schedules for each of their responsibilities (school, sports, social life, work, etc.)
reach even more of their goals.
• Teens must make sleep an integral part of their time management plans.
• Teens who sleep an average of 7.3 hours a night are technically sleep deprived.
• Teens need 9 hours of sleep at night, and those who get it often have higher grades.*
• Teens should add an additional 25% to time estimates for completing projects for truly accurate time
management planning, and to create buffer zones to absorb unplanned mishaps.
• Teens who practice good time management have less stress.
• Teens who practice good time management have less stress and also have more balance and success in other
areas of their lives (sports, social life, work, etc.)
• Teens thrive when they manage their time in an individualized style that works for them (written schedules,
online tools, etc.)
Time Management
10. Terry Campus 2016
Out of School Youth-Future Leaders of Business
Workforce Development and Community Education
• Teamwork-The combined action of a
group, especially when effective and
efficient.
• Diversity-The inclusion of different types
of people
• Elements of Teamwork
• There is No “I” in Team
Teamwork and Diversity
