1. Michael Divoni
10818 Basie Way ● Rancho Cordova, CA 95670 ● (916) 317 – 3644 ● divoni.mike@att.net
PROFESSIONAL PROFILE
Experienced and self-motivated computer service technician specializing in printer peripherals and
computer repair and service. Trained in Linux and Microsoft Client software service software.
Performed computer system maintenance.
KEYSKILLS AND ACHIEVMENTS
 Installing and configuring Linux Fedora, Windows OS, Microsoft Office Suites
 PC desktop and peripheral troubleshooting and configuration
 Troubleshooting customer hardware issues
 Computer and peripheral repair
 Over 10 years customer service experience
EDUCATION
ITT Technical Institute Rancho Cordova, CA 06/2015 – Current
Network Systems Administration
Heald College Rancho Cordova, CA 10/20114 – 04/2015
Information Technology with emphasis in network security
EMPLOYMENTHISTORY
Sacramento County Sheriffs Toy Project Sacramento, CA 02/2015 – 04/2015
Computer Technician
 Installed Windows 7 operating system
 Installed Windows Essentials protection software
 Diagnose and fix computer systems
 Refurbished computer systems to be donated to non-profit organizations
RGIS LCC Sacramento, CA 05/2013 – 03/2015
Auditor
 Count and record products into a RM1 device and transfer to laptop
Local 46 Carpenters Union Sacramento, CA 06/2010 – 08/2012
Carpenters Apprentice, level 1
 Constructed foundation framework
 Constructed scaffolding for the Galleria Mall
Decision One, West Sacramento, CA 04/2006 – 05/2008
Field Inventory Specialist / Field Service Engineer
 Maintained and repaired printers
 Established communication with customers
 Performed inventory control
MILITARY
United States Navy Honorable Discharge 11/1989 – 11/1993