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7 things you can inject in
         your marketing mix and get
              results right now
                                                   Michael Leander
                                                   Lisbon, 10-11-11




More information here www.michaelleander.com | www.michaelleander.me
Which reads the most
words per minute – the eye or the ear?




 2.500 words per minute   125 words per minute
Too many marketers focus on gimmicks, features
and other irrelevant stuff, when they should
focus on results.
Fact 1: Direct mail is still highly efficient
and plays on senses that digital cannot
Fact 2: Email marketing is growing, but
becoming increasingly difficult to handle
Fact 3: Gaining traction in social media is
not what most people think it would be
The average time spent on a task
before being distracted or switching
         to another is only
    3 minutes 11 seconds.
People are being overwhelmed by
       100,000 words and
    34g of information daily
Your target
  prospect is
  exposed to
6000 advertising
messages every
   single day
Short attention span, loads of intrusion
- how do you cut through the clutter?


                               Do I know you?
                               Do I need you?
                     Brain     Can I trust you?
                     filter
Unique
passionate
 emotional
 authentic
  focused
interactive
meaningful
     …
Break down the terribly
inefficient silo thinking
Significant changes
Transparency

Relevancy

8 second rule

Customer intimacy

Multichannel mix
What business are
marketers in?
Romy         Ruth

       VS.   ROT = Return on Time
2 things that can power up
      your marketing
CROSS-MEDIA




by DIRECTIMEDIA
CROSS-MEDIA




     Objectivo

by DIRECTIMEDIA
PROBLEMAS
  Objectivo não definido
  Objectivo mal definido
  Objectivo não resolve o problema
  Objectivo não alinhado com a estratégia




by DIRECTIMEDIA
OBJECTIVO
  Identificar o problema
  Definir o objectivo
  Criticar o objectivo
  Definição final do objectivo




by DIRECTIMEDIA
CROSS-MEDIA




by DIRECTIMEDIA
MEIOS




by DIRECTIMEDIA
MEIOS



    Quais os Meios que
     devemos usar?

by DIRECTIMEDIA
MEIOS



         Os que
       funcionam!
by DIRECTIMEDIA
Que nos
permitem
alcançar o
Objectivo!
MEIOS




              Custo

by DIRECTIMEDIA
MEIOS




              Custo

by DIRECTIMEDIA
MEIOS




     Resultados

by DIRECTIMEDIA
MEIOS




by DIRECTIMEDIA
MEIOS




by DIRECTIMEDIA
5 things to
power up your
direct & digital
   marketing
Walk in the Park
        ABOA
    Emotional links
3 email marketing tips
  Repurpose content
Be clear about the ”Why” – what are you
trying to achieve?




http://www.youtube.com/watch?v=wVQPY4LlbJ4&feature=related
                                                             42
Things to remember

ABC = Always Be Closing
• But do not necessarily try to close ”today” – build up to
  the close by engaging and build the relationships


AIDA = Attention Interest Desire Action
• How do I get the recipients attention?
• How do I catch the recipients interest so that the person
  will desire to learn more, and eventually take action (to
  click or buy or …)?

                                                              43
The AIDA in practice
                                                     Home page or

                  Call to actions      Compelling    product home page

                                        message

                                                         Product home
       Call to actions                 Benefit
                                    driven details
Call to actions                                          Product details
                       Full story with all the
                        bells and whistles
When writing copy for the web and email




ABOA
Attribute Benefit Objection Answer



                                          45
Answer




Attribute




            Benefit



Answer
The Walk in the Park
   Clearly defined navigation paths
   Build trust quickly
   Your MWR’s – Most Wanted Responses
   Be a guide to help your visitors go from A to Z
   Implement call to actions consistently
   Measure the effect and re-do if results are poor
Let’s see a website
MWR 2




MWR 1




                        Trust




  MWR
   3
                                Trust

        MWR 4
So what happened to all the other
            clicks ?
Are you using your main navigation to get
visitors to do what you want them to do?
Who is the most
  important
 person in the
    world?
Headlines &
Emotional links
When you write, consider
• Benefit driven headlines, not descriptions
• Experiment with headlines 2,3 or even 4 lines
  long and in different colors, bold/italic etc.
• Compelling copy about YOU (the reader) – use
  You at least 3 times more than we or us
Put some emotion into your links

Using ”Read more” is far less effective than for
example benefit driven link texts:

• See how this marketing tool can save you
  money quickly
or
• Go here to learn why others are raving about
  this marketing tool
Offer alternatives




Think: Where might the visitor be in the
 buying cycle?
Ask: What is the visitor likely to want / need
 to know next?
Prepare
links &
pictures for
scanning
>>>>>>>>>
3 Email marketing
tips that gets you
increased results !
TOP TIP
Check your database/list frequently !

            Never active             40-60%



           Seldom active



          Active frequently



               Always         2-5%
               active
Focus on the Mind Box
The First 30 Days and Welcome Flow

        In email marketing

         The experience at the
     beginning of the relationship
 impacts the LENGTH (how long the
           average subscriber
  will stay with you) and the VALUE
           of the relationship
The First 30 Days – What’s your flow?

                 Sign-up

                           First                  Push
                           Contact                referral
                                         First
                                         Newsletter


                                                       Second
                                                       newsletter




   Acquisition   Sign-up       First newsletter   Second newsletter   3,4,5.....
80% click on one
or more of those
     links!
Educate your new subscriber –
sequential auto responder welcoming
program




 Day 1        Day 3          Day 5


                                      67
A   26,22%    B   5,00%        C   10,32%




Can you guess the CTR (response) winner for these
email marketing campaigns?

A?B?C?
Intro links / Pre-header
                                                       Functional links

Intro story (Credibility)



                                    Survey or result



                                   Can be
                               differentiated
 ”Products and offers”        based on profile




                                Activate profiling call to action


               ”Article”

                               Sender branding
            ”more articles”

                               Functional links

                                                                    69
TOP TIP
Zoom of preheader >>
Experiment !
Different markets
react differently
Give several response options – and
put emotions into your link texts
Re-use content and increase the
”I’ll stick around for more” factor
Repurpose content
Group hug
Learn more about this topic

Michael Leander is an international
marketing speaker. He has spoken in 35+
countries and at countless webinars..

Find him here
http://www.twitter.com/michaelleander
Speaking: http://www.michaelleander.me
Consulting: http://www.michaelleander.com

Email: leander@michaelleander.com

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7 things you can inject to your marketing right now - Power Up Direct & Digital Marketing Workshop in Lisbon

  • 1. 7 things you can inject in your marketing mix and get results right now Michael Leander Lisbon, 10-11-11 More information here www.michaelleander.com | www.michaelleander.me
  • 2. Which reads the most words per minute – the eye or the ear? 2.500 words per minute 125 words per minute
  • 3. Too many marketers focus on gimmicks, features and other irrelevant stuff, when they should focus on results.
  • 4.
  • 5. Fact 1: Direct mail is still highly efficient and plays on senses that digital cannot Fact 2: Email marketing is growing, but becoming increasingly difficult to handle Fact 3: Gaining traction in social media is not what most people think it would be
  • 6. The average time spent on a task before being distracted or switching to another is only 3 minutes 11 seconds.
  • 7. People are being overwhelmed by 100,000 words and 34g of information daily
  • 8. Your target prospect is exposed to 6000 advertising messages every single day
  • 9. Short attention span, loads of intrusion - how do you cut through the clutter? Do I know you? Do I need you? Brain Can I trust you? filter
  • 10.
  • 11. Unique passionate emotional authentic focused interactive meaningful …
  • 12.
  • 13.
  • 14. Break down the terribly inefficient silo thinking
  • 15.
  • 16.
  • 17. Significant changes Transparency Relevancy 8 second rule Customer intimacy Multichannel mix
  • 19.
  • 20.
  • 21. Romy Ruth VS. ROT = Return on Time
  • 22.
  • 23. 2 things that can power up your marketing
  • 25. CROSS-MEDIA Objectivo by DIRECTIMEDIA
  • 26.
  • 27. PROBLEMAS Objectivo não definido Objectivo mal definido Objectivo não resolve o problema Objectivo não alinhado com a estratégia by DIRECTIMEDIA
  • 28. OBJECTIVO Identificar o problema Definir o objectivo Criticar o objectivo Definição final do objectivo by DIRECTIMEDIA
  • 31. MEIOS Quais os Meios que devemos usar? by DIRECTIMEDIA
  • 32. MEIOS Os que funcionam! by DIRECTIMEDIA
  • 34. MEIOS Custo by DIRECTIMEDIA
  • 35. MEIOS Custo by DIRECTIMEDIA
  • 36. MEIOS Resultados by DIRECTIMEDIA
  • 38.
  • 40. 5 things to power up your direct & digital marketing
  • 41. Walk in the Park ABOA Emotional links 3 email marketing tips Repurpose content
  • 42. Be clear about the ”Why” – what are you trying to achieve? http://www.youtube.com/watch?v=wVQPY4LlbJ4&feature=related 42
  • 43. Things to remember ABC = Always Be Closing • But do not necessarily try to close ”today” – build up to the close by engaging and build the relationships AIDA = Attention Interest Desire Action • How do I get the recipients attention? • How do I catch the recipients interest so that the person will desire to learn more, and eventually take action (to click or buy or …)? 43
  • 44. The AIDA in practice Home page or Call to actions Compelling product home page message Product home Call to actions Benefit driven details Call to actions Product details Full story with all the bells and whistles
  • 45. When writing copy for the web and email ABOA Attribute Benefit Objection Answer 45
  • 46. Answer Attribute Benefit Answer
  • 47. The Walk in the Park  Clearly defined navigation paths  Build trust quickly  Your MWR’s – Most Wanted Responses  Be a guide to help your visitors go from A to Z  Implement call to actions consistently  Measure the effect and re-do if results are poor
  • 48. Let’s see a website
  • 49. MWR 2 MWR 1 Trust MWR 3 Trust MWR 4
  • 50.
  • 51. So what happened to all the other clicks ?
  • 52. Are you using your main navigation to get visitors to do what you want them to do?
  • 53. Who is the most important person in the world?
  • 54.
  • 56. When you write, consider • Benefit driven headlines, not descriptions • Experiment with headlines 2,3 or even 4 lines long and in different colors, bold/italic etc. • Compelling copy about YOU (the reader) – use You at least 3 times more than we or us
  • 57. Put some emotion into your links Using ”Read more” is far less effective than for example benefit driven link texts: • See how this marketing tool can save you money quickly or • Go here to learn why others are raving about this marketing tool
  • 58. Offer alternatives Think: Where might the visitor be in the buying cycle? Ask: What is the visitor likely to want / need to know next?
  • 60. 3 Email marketing tips that gets you increased results !
  • 61. TOP TIP Check your database/list frequently ! Never active 40-60% Seldom active Active frequently Always 2-5% active
  • 62. Focus on the Mind Box
  • 63. The First 30 Days and Welcome Flow In email marketing The experience at the beginning of the relationship impacts the LENGTH (how long the average subscriber will stay with you) and the VALUE of the relationship
  • 64. The First 30 Days – What’s your flow? Sign-up First Push Contact referral First Newsletter Second newsletter Acquisition Sign-up First newsletter Second newsletter 3,4,5.....
  • 65.
  • 66. 80% click on one or more of those links!
  • 67. Educate your new subscriber – sequential auto responder welcoming program Day 1 Day 3 Day 5 67
  • 68. A 26,22% B 5,00% C 10,32% Can you guess the CTR (response) winner for these email marketing campaigns? A?B?C?
  • 69. Intro links / Pre-header Functional links Intro story (Credibility) Survey or result Can be differentiated ”Products and offers” based on profile Activate profiling call to action ”Article” Sender branding ”more articles” Functional links 69
  • 70. TOP TIP Zoom of preheader >>
  • 72. Give several response options – and put emotions into your link texts
  • 73. Re-use content and increase the ”I’ll stick around for more” factor
  • 76. Learn more about this topic Michael Leander is an international marketing speaker. He has spoken in 35+ countries and at countless webinars.. Find him here http://www.twitter.com/michaelleander Speaking: http://www.michaelleander.me Consulting: http://www.michaelleander.com Email: leander@michaelleander.com