Michael Loftus is a VP at TD Bank with over 30 years of experience in IT leadership roles. He has a track record of successfully implementing large transformation projects that improve service and reduce costs. Some of his achievements include projects that delivered over $150 million in savings and established centralized data center strategies. He is known for his innovative and inclusive leadership style.
VP Workspace Leader's Resume Summary and Achievements
1. Michael Loftus
VP, Workspace at TD Bank
michael_a_loftus@yahoo.ca
Summary
I am an energetic, innovative leader with core competencies in IT infrastructure management,
creative uses of information technology, relationship management, and technical planning. I am a
team builder and a strong negotiator, committed to the belief that flexible, effective IT infrastructures
are a key enabler for successful modern corporations. Known for my inclusive leadership style and
the ability to enlist enthusiasm , energy, and commitment across organizational boundaries.
Selected Achievements
•Currently driving a transformational project in the desktop and voice operations space that will
radically improve service while cutting costs 20%
•Conceived, gained approval for, and implemented a $60 milllion project that will return $43 million in
ongoing annual savings via repatriation of outsourced services, consolidation of infrastructure
elements, organizational restructuring, and deployment of new technology and process.
•Successfully introduced a portfolio of collaborative services to an enterprise of over 50,000 staff
including Instant Messaging, Web Conferencing, Team Collaboration sites based on Sharepoint, and
RSS based information dashboards for Blackberry
•Introduced a broad suite of security and policy tools to a 50,000 seat desktop environment including
laptop encryption, removable media controls, configuration compliance management, and information
leakage controls.
•Was a key protagonist in a pair of data centre/server consolidation projects that delivered over $150
million in savings, eliminated over 1000 servers, and established a centralized data centre strategy
•Successfully managed a set of network outsourcing/out-tasking relationships costing over $50 million
annually encompassing WAN, LAN , and Trader Turret services
•Deployed over $3 million in stranded inventory into revenue producing situations for a network
services provider
Page1
2. ____________________________________________________
Specialties
- Systems Thinking practitioner
- Systems Architecture
- Desktop virtualization
- Enterprise Mobility
- technology infrastructure planning
- network design and engineering
- Project Management
- Electronic Messaging and Collaboration
- Network and Systems management
- Record retention and Compliance policies
- Desktop Security and Authentication subsystems
Experience
VP, Workspace at TD Bank
April 2010 - Present (1 year 1 month)
Vice President, Infrastructure Client Services at CIBC
July 2009 - 2010 (1 year)
lead an organization of 450 delivering Help Desk Services, Desktop Support, Telephony Operations
and advanced Contact Centre telephony and application support.
6 recommendations available upon request
Senior Director, Infrastructure Planning and Design at CIBC
March 2009 - July 2009 (5 months)
Lead a team of approximately 50 staff focused on planning, design, and platform management for
all infrastructure technologies (end user, network, server, storage, and database/middleware.
1 recommendation available upon request
Senior Director, End User Services at CIBC
June 2007 - March 2009 (1 year 10 months)
Drive a five year technology plan to deliver massive desktop virtualization, enterprise mobility, and
bring the Web 2.0 paradigm to enterprise collaboration tools and disciplines
5 recommendations available upon request
Senior Director, Knowledge Worker Technology Services at CIBC
October 2003 - June 2007 (3 years 9 months)
Responsible for technology roadmap and planning, project implementation, and technology
standards for all IT infrastructure that supports employee productivity (desktops, mobile devices, IP
telephony. messaging, collaboration, file storage systems, etc
Page2
3. 1 recommendation available upon request
Executive Director, Technology Evolution at CIBC World markets
October 1997 - 2003 (6 years)
Responsible for all technology infrastructure planning for the Investment and Brokerage arm of
CIBC
3 recommendations available upon request
Director Network Engineering and Operations at Cancom
1992 - 1997 (5 years)
Responsible for the design, implementation and operation of a wide array of X.25, satellite, and
frame relay networks
various Management Positions at CIBC
February 1981 - August 1992 (11 years 7 months)
held technology management positions in a variety of disciplines:
- Technical Support
- Systems Programming
- Tandem Engineering
- Data Communications
- Voice Communications
Sr. Computer Operator at Noranda
1978 - 1981 (3 years)
Computer Operator at Acquila BST
August 1976 - August 1978 (2 years 1 month)
Operate various computer systems in support of key clients such as the Montreal Stock Exchange.
Lloyd's Insurance, etc ( Honeywell H64, RCA Spectra, IBM 360
Education
University of Waterloo
BA, History, 1984 - 2013
Champlain Regional College
Arts, 1974 - 1976
Macdonald Cartier High School
High School, 1969 - 1973
Page3
4. Interests
Web 2.0/enterprise 2.0 technologies, impacts of consumerization of information technology, all
aspects of infrastructure virtualization, the power of group collaboration, emerging models for IT
within the business, blues guitar :)
Page4
5. Michael Loftus
VP, Workspace at TD Bank
michael_a_loftus@yahoo.ca
16 people have recommended Michael
"Only a few times in ones life do you meet individuals who truly have an impact on your life. Michael
is one of those individuals to me. I had the pleasure of working with Michael for about 10 years and
I am amazed with everything I learnt from him. He is a great technologist, leader, mentor, strategist,
visionary and most of all, a great friend. His greatest attribute is that he is humble and enjoys others
successess more than his own."
— Shawn Luddington, CIBC Account Executive, Microsoft, was a consultant or contractor to
Michael at CIBC
"Talk about a humble and a great leader who inspires anyone he comes across to explore new
horizons and believe in themselves that anything is possible with the right positive attitude and
determination. I had the privilege to meet Mike in 2003 as part of the Citrix engineering team at
CIBC and since then and for the last seven years, he has been my coach and mentor, always
making time to sit down and talk things over and provide genuine advice and direction. It is truly a
pleasure to know and work with him...Thank you Mike for everything."
— Jamal El Ali, Program Manager / Senior Project Manager, CIBC, worked with Michael at CIBC
"Mike is an adaptive, dynamic leader that has the uncanny ability to condense complex subjects
and extract clear strategic positions. Mike has a unique skill and style in his ability to communicate
to all levels and bridges the gap between SMEs, architects, engineers etc and executives."
— Ric Kong, Director - Enterprise Messaging, Canadian Imperial Bank of Commerce -
CIBC, worked directly with Michael at CIBC
"Mike is a seasoned technology executive who consistently amazes me with the strength, breadth,
creativity and compelling nature of his forward-looking views. You can count on Mike to be on top of
the next-best-thing within infrastructure, to be a driving force in bringing his ideas to the enterprise
and adding energy to evaluate and refine their application. In his latest role, Mike has demonstrated
a real passion for the operational side of technology and bringing the same creativity and energy to
enhancing the maturity of infrastructure services. He is a great client; one who is open to ideas, is
able to get work moving/ break down obstacles and often teaches his business partners a thing or
two along the way!"
Page 5
6. — Erick Vandeweghe, Senior Manager, Deloitte, was a consultant or contractor to Michael at
CIBC
"Michael has worked with me on several CIBC projects from 1997 to present: He has always a)
Successfully delivered his projects within scope, costs and very tight schedules, b) Demonstrated
leadership skills with detailed knowledge of the financial services business, technology and current
methodologies, and c) Been prescient in many forward thinking areas that are challenges to our
environment All of this has been achieved with Michael’s trademark cheeriness, considered
thoughtfulness, attention to detail and focus on exceeding his clients’ objectives."
— Michael Hugh, Owner, HUGH Enterprises, was a consultant or contractor to Michael at CIBC
"Keeping up with Mike's forward thinking vision is a tough challenge for many of us in the IT sector.
His ability to foresee what the future holds from an IT perspective is uncanny to say the least.
Mike's is also well know for his ability to dig in and execute on the most complex technology
challenges facing the banking industry today and to deliver consistently high results!"
— Tim Langevin, President and Managing Partner, AllianceIT Business Solutions, was a
consultant or contractor to Michael at CIBC
"I have had the opportunity to work For Michael in various roles over the last 10 years. Working with
Micheal has taught me the value of buiding realtionships and trust to help drive change. Michael is
a true change agent and visionary who knows how to help business and his teams accomplish thier
technology goals. He also is not afraid to investigate cutting edge technologies which is both the
challenge and pleasure of working with Mike! His dirve, experience and intellect will benefit anyone
who gets the opportunity to work with him."
— Terry Alstrom, Director Collaboration Services, CIBC, reported to Michael at CIBC
"Mike is a great leader and motivator. He is a personable IT Professional that excels in sharing
knowledge and making it easy for all levels of an organization to work effectively together. His
clarity and vision enabled the team to move as a unit towards a common goal. Mike is an excellent
mentor that earns the respect of his reports and colleagues through honesty and integrity. He is a
leader who can both motivate and lead by example. I give Mike my highest recommendation, both
for his technical expertise and his leadership"
— Heather Tomkins, Project Manager, CIBC, worked indirectly for Michael at CIBC
"Michael has a tremendous amount of industry knowledge and the keen sense of how to convert
that knowledge into solutions for the business unit. Michael would always be open to a lively
discussion with a mix of creativity and wisdom. I had the pleasure of knowing Michael for several
years before we had the opportunity to do business together, which was simply an added bonus. I
would highly recommend Michael for any position he may be seeking."
Page 6
7. — Peter Frattini, CTS, Sales Professional, IPC Information Systems, was a consultant or
contractor to Michael at CIBC
"Mike combines business savvy with an eagerness to explore the art of the possible. He is an
engaging thinker, one I could listen to for hours - sort of like an Andy Grove, or a Bill Gates or a
Steve Jobs. Mike shows tremendous passion for life and to his work, always staying focused, living
a balanced life and looking for opportunities to add value."
— Peter Culumovic, Technology Strategy Consultant, CIBC, worked directly with Michael at CIBC
"Michael is one of those rare people that can have such an intimate understanding of technology
but be able to condense and distill the concept such that anyone so ignorant of the meaning and
impact can understand the value. This combined with Michael’s business competency enables him
to blend the two worlds seamlessly. Michael is a true thought leader. Always searching for the next
idea; always looking for a way to incorporate this into applied learning; always conveying it in terms
of business value or as a strategic enterprise imperatives. An industry leader, Michael is respected
by his peers and the industry at large. I appreciate how he combines entrepreneurial insight rooted
in business acumen and substance. A great pleasure to know and to work with him."
— Dave Codack, CIO - Operations and Intria, CIBC, managed Michael at CIBC
"Michael is a strong innovative leader who is able to connect technology to business needs. He
embraces changes and is a catalyst for innovation. It is always a pleasure to work with him..."
— Joe Belinsky, Senior Director, Technology Infrastructure, CIBC, worked directly with Michael at
CIBC
"Michael is easily one of the brightest people I have worked with in my career. Terms like visionary
and evangelist and strategist are easy words to describe Mike, but his true strength is in seeing
what others refuse or can't and exploring those subjects, taboo or not, to find the Truth. I have the
utmost respect for Mike's thinking and his ability to leverage his passion to lead others into the
pursuit of creating something greater than all of us. Mike captures our imagination, he keeps us
young and excited. Every time I get the chance to work with him, I already know I will enjoy the
result."
— Stephen Vilke, Vice President, Technology Architecture and Strategy, CIBC, worked directly
with Michael at CIBC
"I have had the great pleasure of working with Mike Loftus for over 10 years within several different
capacities. During that time Mike was both the consummate professional and a fair businessman.
He led by example and did not expect anything more than that of which he gave as a leader. Mike
was knowledgeable and open minded to listen to any suggestions and ideas put before him. He is a
fair in his approach to his suppliers and a tremendous asset to any organization."
Page 7
8. — Sarina Tamagna, Director of Account Management, BT Americas, Inc., was a consultant or
contractor to Michael at CIBC World markets
"Michael Loftus is an articulate, forward looking strategic thinker in the Information Technology
space with direct, relevant, and extensive experience in the Financial Services area. He is bright,
and always keeping his knowledge and expertise up to date. He is focused on service quality,
execution, innovation and discovering alternative means and solutions to tangible business
opportunities. He is a broad thinker who can always be counted on to contribute in a positive
fashion to the matter at hand. He knows and understands that business and technology need to
understand each other and work together to achieve joint success. I would work with Michael again
in the future and see him as a key persona type to any core Information Technology or Services
team."
— Jason Koulouras, Executive Director, Market Data Services, CIBC World Markets, worked
directly with Michael at CIBC World markets
"In my ten year career selling technology solutions to global multi-national corporations, Michael
Loftus stands out as the most knowlegeable, logical and intelligent visionary of converged network
services. His understanding and consideration of his global constituents' requirements is
unsurpassed. Michael also is a consumate gentleman and a real pleasure to do business with."
— George Randall, Global Accounts Manager, AT&T, was a consultant or contractor to Michael at
CIBC World markets
Contact Michael on LinkedIn
Page 8