Executive Summary Biography Find out more information about Michael

1. Executive Summary Biography
M.J. Husbands Hospitality Specialist
Founder,
Hospitality Services in Asia
http://www.hospitalityservicesinasia.com/

3. Detailed Experience Summary:
Educational Degrees
• Education and Environmental B.A. with
Honors,- 1979, University of Lancaster,
• Hospitality Management City and Guilds
Clarendon College, Nottingham- 1977
• Restaurant Operations and Staff Training -
1983
London institute for City and Guilds
• Bar Staff Operations Food and Beverage
Management and Staff Training -1983
London institute for City and Guilds
• Chef Studies 701 & 702 -1983
London institute for City and Guilds
• Health & Safety -1983
London institute for City and Guilds
• Crowd Control and Quick Response -1985
London institute Collage for NVQ
• Security & Specialist Protection -1985
London institute Collage for NVQ
• Core Skills Program Certificate in Hospitality and
Food and Beverage Management.-1995
• Scottish and Newcastle NVQ
• British Institute of Innkeepers’ Certificate of
Hospitality Management.-19997
• British Institute of Inn-keeping Awarding Body London
NVQ
• Masters certificate Analytical Management- 2009
Master Class Management
• Masters certificate Business Management- 2009
Master Class Management
• Masters certificate Financial Management- 2009,
Master Class Management
• Masters certificate Marketing Management- 2009
Master Class Management
• Masters certificate Operations Management- 2009,
Master Class Management
• T.E.S.O.L Teaching of English to speakers of other
languages.-2004
• H .A C.C. P. Hazard analysis and critical control point.-
2005

4. Areas of Expertise
• General Management
• Maximizing profit margin
• Business development
• Staff training / development
• Customer care / relations
• Team leadership
• Marketing and promotions
• Health and safety/ Hygiene
• H.A.C.C.P
• Stock / inventory / control
• Computer literary
• Operations management
• Refurbishment / design
• Event Security
• Procurement
• Logistics
• Financial control
• Facilities management
• Team Builder
• Trainer / Teacher
• Property Management
• Multi F and B venues
• Area Management
• Brand Management
• HR Management
• Concept design
• Pre Opening
• ISO 22000
• Hands on approach
• Sales and Marketing

5. Achievements
• Wrote a full five years projected
forecast business plan for the
restaurant with full financial charts
• Designed a new restaurant Kim lam
find dining the first concept of its
kind in Vietnam
• Project management from build
implemented all administration for
pre opening
• Prepared utility usage analyses and
implemented Training program for
cost saving measures of up to 15%
• set up a fully trained Vietnamese
management including all key staff to
take over and build a franchise
business
• Designed website and a marketing
plan for the whole year 2014
• Designed and engendered menus
and pricing
• Consulted ,Assessed and operated a five
star hotel with 411 rooms 198 apartments
plus a 15 storey office block with over
3000 employees
• Designed 11 projects to bring back to a
five star hotel as it was run down for 17
years and made it cost effective saving
millions of dollars
• Designed the swimming pool aria, a new
VIP lounge, a roof top lounge bar, all the
rooms and apartments, a western
restaurant, a cigar lounge, out side
balcony bar and gardens all increasing
revenue by 35%
• Set up 7 new divisions for a company to
increase a larger client base streamlining
the business, maximizing profits and
increasing sales by 20% year by year
• On design and projects estimated bill was
0ver 3 million dollar my bill was 1.5 million
saving 50%

6. Achievements cont…..
• Created unique visional PowerPoint
presentations for easy learning
• Started the first Train the Trainer
program in Vietnam, at the new
training Hotel Yasaka Saigon Nha
Trang Hotel.
• Was awarded one of the top 3
teacher/ trainers in Vietnam by
University of Cambridge international
examiners scored 94 / 100 Excellent
active energetic Teacher / Trainer
• Helped design New Revenue out lets
with new concepts which ext $2
million annually revenue
• Organized charity and functions In
the local communities raising money
to save lives and help the less
fortunate raised over 20 thousand
dollars
• Active supporter and promoter of the
Heart to Heart Children’s charity
• Prepared utility usage analyses and
implemented Training program for cost
saving measures of up to 15% in
Housekeeping and Front Office
Departments
• Training program for manpower
monitoring and comparison providing
savings of 2% per annum.
• Implemented strategies Training program
for in the Rooms Division to improve
customer service scores over all by 4% in
one year
• Reduced salaries and wages,
maintenance, and insurance expenses by
10% over previous year through
rationalizing of each expense while
maintaining quality of service
• Lead division through service and
managerial improvements including
proprietary customer service and
implementing the right training programs

7. Achievements, cont…..
• Set up and run 19 sites over 5000
multinationals workers for oil and gas
set up and implemented ISO 2000
and Mobilized and demobilized sites
with 700 workers and organized the
full faculties’ management system
the first of its kind in the company.
• New Contract management increase
by 70 % in one year
• Designed and implemented Training
program for inventory controls
resulting in up to 20% reduction in
shrink per annum
• Designed a 1500 thousand people
night club which generated ext $1
million annually revenue
• Responsible for overall property
concept, floor plans, room design,
menus and pricing
• Exemplary client relations and
management of services lead to
successful resigning of 5 renewable
and 2 new contracts worth $2 million
annually
• Improved market penetration by 15%
through rate management which
contributed to a three year $900,000
increase in gross sales
• Reduced past due receivables from
3% to 1% of gross revenue
• Managed $6 million refurbishment of
70% of the property after major
hurricane damage; completed
project in 6 months and within
budget
• Personally built relationships with
corporate partners generating
$800,000 in revenue

8. Experience
Founder of
HOSPITALITY SERVICES IN ASIA
2009 – PRESENT
Businesses umbrella under different brand names, Hospitality
in Asia covers a wide range of services for the hospitality
Industry.
MANY PROJECTS UNDERTAKEN UNDER THE UMBRELLA OF HOSPITALITY SERVICES IN ASIA
Latest project consultant and designer currently at the Hanoi Daewoo Hotel offers a resort
atmosphere in the heart of Hanoi, with its lush gardens, 80 meter swimming pool, golf range,
Fitness Centre, spa a variety of bars, restaurants and lounges. With 411 guest rooms 193
Apartments, and 15 stories of office space but old and run down, Hospitality Services in Asia
were contracted to sort out the operations, put in the right management team, plus redesign for
refurbishment and increase revenue.
Link to clients http://www.hospitalityservicesinasia.com completed contracts

9. Experience
• 3 Star Victory Hotel, lake view coffee
and E.P.I.C .Restaurant, Bao loc
Vietnam Training Hotel Victory
Director of operations and Project
Manager Jan 2011- Present
• The 4 Star Melon Resort Cyclo Bar
and Restaurant Mui Ne Vietnam
Director of Operations and Training
November 2011- March 2012
• 5 Star Sankara Beach Lounge and
Restaurant Mui Ne Vietnam General
Manager, May2011.... November
2011
• 5 Star Sao Viet Resort and Spa,Tuy
Hoa city Vietnam General Manager,
Sept- 2010 … May=2011
• Asian-biz.biz and International Sales
Tourism Marketing School ( ISTM)
Tourism and Hospitality Director of
Studies 2008 – 2009
• Publican of ‘Bar UK’ a disco Club (
Vietnam )
• Publican of ‘The Mask Bar and Guest
House’ (Vietnam )
• Lord Nelson Public House and
Restaurant Publican (UK )
• The Duke of York Bar Restaurant
Publican ( UK )
• Consultant and Staff trainer Little Mui
Ne Hotel and Resort ( Vietnam )
• Consultant and Staff trainer The Full-
moon , Hotel and Resort, ( Vietnam )
• Pieces entertainment center Hospitality
Food and Beverage Consultant ( UK )
• Relief Manager Consultant and Re-
designer, The Office and Boardroom
Sports bar,Restaurant, ( Saigon )

10. Experience (cont )
• National Catering Company, NCC,
Abella, Lavander, slim and lite,
International Bakeries, for 5 Star
units for the western region of the
UAE, Area Facilities Manager April -
2009 Jan 2010
• 4 Star Golden Rooster ResortSt
Otomium Sangkat Bei Mittakpheap,
Victory Beaches Sihanoukville,
Cambodia. General Manager
December 2004 – May 2008
• 5 star Putahracsa Resort and Spa,
22/65 Naeb Kaehat Rd. Hua Hin, Hua
Hin Beachfront, Hua Hin / Cha-am,
Thailand Food and Beverage Director
Aug 2000– October 2004
• Publican and Consultant, Scottish
and Newcastle/ pub master (uk )
• Consultancy Projects (assignments)
for SCV ( star corporate Vietnam) I
also undertook Security assignments
• Relief Manager Consultant and Re-
designer, The Arena Events bar and
Restaurant ( Saigon )
• Ouyoun El Smane Kfardebiane
Lebanon Director of Food and
Beverage Jan 1991 – Aug 1993
(LEBANON )
• Berni Inn English Restaurant Chain,
Berni Inns Group ( UK ) and Beefeater
chain (UK)
• Aug 1987– Jan 1991 General
Manager F/B Manager
• Law Land Security, Law Lands
Security ( UK ),Security Manager Aug
1983– Aug 1987.

11. Many faces and events organized by Michael Husbands