1. Michelle L. Ellis
michellevanz25@gmail.com
Cell: (720) 343 9506 Home: (720) 389 6867
SSN and References Available Upon request
Optimistic Works well individually & Dedicated team player Self-sufficient and confident,
Dedicated, Upbeat Personality Customer oriented · Dependable
Work History:
Cashier, August 2014-Feburary 2015
7-11 Petroleum
• Provide excellent customer service
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• Maintaining a clean and customer-friendly store, stocking and merchandising, and
monitoring and ordering products based upon their success
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• Ensure prompt, efficient and courteous customer service
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• Maintain a clean, customer friendly environment in the store
Barista, August 2011 to November 2013
Starbucks - 5070 Arapahoe Road
• Consistently provided friendly guest service and heartfelt hospitality.
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• Promptly and empathetically handled guest concerns and complaints.
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• Demonstrated integrity and honesty while interacting with guests, team members and
managers.
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• Operated the sales register quickly and efficiently.
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• Greeted customers and provided excellent customer service.
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• Pleasantly and courteously interacted with customers.
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• Maintained high standards of customer service during high-volume, fast-paced
operations.

2. •
• Built loyal clientele through friendly interactions and consistent appreciation.
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• Cross-trained and coordinated scheduling with team members to ensure seamless service.
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• Assembled food orders while maintaining appropriate portion control.
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• Verified that prepared food met all standards for quality and quantity.
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• Handled currency and credit transactions quickly and accurately.
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• Followed food safety procedures according to company policies and health and sanitation
regulations.
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• Prepared quality products while maintaining proper food safety practices, portion control
and presentation within service goal times.
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• Maintained clean and safe environment, including in the kitchen, bathrooms, building
exterior, parking lot, dumpster and sidewalk.
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• Reported to all shifts wearing a neat, clean and unwrinkled uniform.
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• Performed all position responsibilities accurately and in a timely manner.
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• Communicated openly and honestly with the management team during each shift to
ensure it ran smoothly.
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• Diligently restocked work stations and display cases.
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• Immediately informed supervisors when supplies were low or if equipment was not
functioning properly.
Infant room Teacher assistant/Floater, September 2010 - September 2011
Grahams Creative Kids Learning Center-5950 S Platte Canyon Rd #123, Littleton, CO
80123
• Assisted in an effective child development program to meet the physical,
social,emotional and intellectual needs of each child.
• Ensured that child care routines are carried out in a manner that is prompt, hygienic,
andconsistent with the good child development principles. This includes routines related
todiapering, hand washing, eating, napping and transitioning between activities.

3. • Ensured the safety of children through constant supervision, effective arrangement of
space, proper maintenance of equipment, and regular practice of fire drills and other
emergency procedures.
• Operated the classroom in compliance with all child care licensing standards· Create an
open, friendly, and cooperative atmosphere in which children and families felt
comfortable and secure.
• Provided experiences that promote individual expression through conversation, play and
creativity.
• Ensured that parents receive adequate information about their child's experiences at the
center through daily contacts.
• Greet infants and their parents warmly and with enthusiasm each morning.
• Initiated classroom activities daily (sing-a-longs, art projects, sensory exploration,
outdoor stimulation).
• Provided daily care individually to each infant, including but not limited to diapering
every 2 hours and feeding on demand.
• Observed children to detect signs of illness, injury, abuse, neglect, emotional
disturbance, or other special needs, and report these signs immediately to the Director.
• Used equipment and supplies safely and conscientiously, keeping physical environment
clean and orderly.
• Maintaind confidentiality of child and family information at all times.
• Inspected the school site and equipment for potential safety hazards; taking corrective
action or informing the Director to prevent injuries.
• Contributeded to the operation of the center by participating in staff meetings and
sharing information gained through attendance at workshops and professional reading.
• Worked as a member of a team to ensure continuity and a high standard of quality in all
classrooms in the center
Janitorial services, February 2008 to April 2008
Crennen and company Insurers - 2255 S Broadway, Denver, CO 80210
• Cleaned in and around the buildings, prioritizing safety at all times.
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4. • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
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• Spot cleaned furniture and carpet.
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• Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
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• Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner,
sponges and squeegees.
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• Mixed water and detergents in containers to prepare chemical cleaning solutions.
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• Sanitized bathrooms, showers and locker rooms.
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• Dusted all furniture and fixtures thoroughly and carefully.
Cerftificates/Highest level of education: GED 2016