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SXSW 2012 REVIEW




BY MICHELLESADLIER
SXSW BY THE NUMBERS
•   24,569 attendees      at   SXSW
    Interactive Week.
•   503, 778 tweets sent this year (up
    40% from last year)
•   Foursquare won out among
    sharing apps used to post to
    Twitter, edging out Instagram and
    lapping YouTube.
•   Highlight – an impressive 75% of
    the buzz around social discovery
    apps was for ambient awareness
    app Highlight.
•   41% of the SXSW Interactive
    content sent out via Twitter was
    photos. 34% was check-ins.
•   77% of #sxsw tweets posted from
    an iPhone, it‘s still king.
SXSW THE PICTURES

   JAY-Z PERFORMS             ANGRY BIRDS            AL GORE GIVES
     AT AMEX GIG               FLASH MOB            SPEECH AT SXSW




JUST ONE OF THE ‘KEYNOTE’   JIMMY FALLON HOSTS
                            NIKE FUEL BAND TALK   THE MAIN STREET IN
   SPEECHES AT SXSW
                                                       AUSTIN
KEY PANELS ILLUSTRATED
Ad agency Ogilvy created Ogilvy Notes to capture all the action of
SXSW‘s most interesting panels in a creative way. They sent several
artists to the conference, who sketched key panels in a style known as
visual note-taking.




    http://mashable.com/2012/03/12/sxsw-2012-illustrated-panels/
SXSW KEY VIDEOS
WHAT IS SXSW?
http://youtu.be/vkQh4Sn89yw


PETE CASHMORE TALKS NEXT BIG THING AT SXSW
http://youtu.be/HR-z6BDtpas


JAY-Z PERFORMS AT SXSW (AMEX)
http://youtu.be/bLK0uOVgzTE


NIKE FUEL PRESENCE SXSW #COUNTS
http://youtu.be/Dph6E0ZpXLY
SXSW KEY LEARNINGS
SXSWKEY LEARNINGS
1. HIGHLIGHT IS SXSW’S MOST BUZZED ABOUT START-UP

This app helps you learn more about the people around you. If someone standing near you also has
Highlight, their profile will show up on your phone. You can see their name, photos, mutual friends and
anything else they have chosen to share. When you meet someone, Highlight helps you see what you
have in common with them. If your friends are nearby, it will notify you. If someone interesting crosses
your path, it will tell you more about them.




                                                    http://mashable.com/2012/03/14/sxsw-
                                                                 most-buzz/
SXSWKEY LEARNINGS
2. SOCIAL MEDIA IN EUROPE COVERS THE SAME PLATFORMS, BUT THE
CULTURAL DIFFERNCES IN BEHAVIOUS COMPARED TO THE US ARE SIGNIFICANT.

Culturally, Europeans separate their work from their private lives. Peak usage times vary, as do
expectations of brands on social platforms. For example, when asked what the circumstances would have
to be to warrant interaction on Facebook, 42% of Europeans reported that they would only engage with a
brand if there was a customer service issue. Contrastingly, in the US, a whopping 40% of people claimed
that they interact with the brands that they purchase from and have an affinity toward.

Fashion and Luxury implications: Europe is often overlooked while brands focus on emerging markets
like Asia, India and Brazil. However, since the platforms are the same (Facebook as opposed to Weibo), it
makes sense to learn how to use the same sites in modified ways to speak more directly and effectively to
the European audience.

http://fashionscollective.com/FashionAndLuxury/03/4-big-ideas-from-sxsw-the-implications-for-
fashion/
SXSWKEY LEARNINGS
3. DATA IS THE FUTURE

Whether regarding mining specific geo-location data on your smartphone to locate other users (as popular
festival apps like Highlight did), or about using insight data on customers‘ apparel preferences online to
influence buying decisions (like Gap is doing), there is no question that data is the future. Facial
recognition software presented like Face.com or microchips in our brains like Ray Kurzweil spoke about,
make data much more human and personal. An interesting thing to ponder is the implications of
information as extensions of us. Currently, we have instant access to data through our smartphones, but
how will this impact the way we view this data and our own intelligence? Will we separate information we
access from our own intellectual thoughts or adopt it as a product of ourselves?

Fashion and Luxury implications: In our industry, there is a constant focus on the image, whether the
brand persona, the actual visuals or the appearance of exclusivity. However, it is the real data that will help
inform us and drive business forward. Rather than start with the image, if we start with an understanding of
information that tells us more about how users interact online, higher return on investment can be
achieved, along with a more customized user experience.

http://fashionscollective.com/FashionAndLuxury/03/4-big-ideas-from-sxsw-the-implications-for-
fashion/
SXSWKEY LEARNINGS
4. THE RISE OF THE CONNECTED FAN
Digital media has reshaped the fashion industry, runway shows have become a spectator sport for the mass consumer and as it
turns out there is a lot fashion can learn from the world of sports and the rise of the digitally connected sports fan.

‗The Sports Fan in 2015‘ panel presented by Richard Ting and Kyle Bunch of digital agency R/GA outlined how the internet is
breaking down the borders between fans and players, giving rise to a number of trends.

Fashion and Luxury implications: The first is the emergence of ―crowdsourced coaching‖ in which fans and coaches make
collective decisions, for example which players should start a game. Imagine, for a moment, fashion fans collectively influencing
which model was to open a hotly anticipated show. Also on the horizon is the growth of ―remote fandom via telepresence,‖ meaning
that fans following a game online, no matter where they are in the world, can make their presence felt inside the physical stadium,
influencing, for example, what appears on jumbotron screens. Could this concept be adapted and incorporated into a runway
show?

Frictionless sharing via near field communication (NFC), another innovation soon coming to the sports arena, could let fashion
editors auto-tweet their arrival at shows just by tapping their phones as they enter a venue, while the explosion of second screen
apps that‘s set to enrich the sports experience with access to live stats and multiple camera angles could offer these same editors
new tools to transmit the excitement of runway shows to fans and followers.

http://www.businessoffashion.com/2012/03/looking-back-at-sxsw-interactive.html
SXSWKEY LEARNINGS
5. THE REAL WINNERS: AMEX AND NIKE
It was neither young start-ups nor technology giants — who erected branded spaces like Google
Village and Microsoft‘s Bing Lot — but Nike and American Express who were the biggest winners at
this year‘s conference. Both brands delivered well-executed consumer experiences that struck a chord
with attendees and generated an explosion of positive buzz on social media.

Demonstrating the company‘s brand promise, ―Membership has its privileges,‖ American Express gave
cardholders who synced their cards to their Twitter accounts a chance to attend a Jay-Z concert at
Austin‘s W hotel.

Nike made its first official appearance at SXSW this year. The brand erected basketball courts,
skateboard parks, motion-responsive billboards, an Apple-like pop-up store that morphed into a night
time concert venue and a skyscraper-scale app that measured and projected the collective energy
level of dancing concert-goers, in realtime, onto the Frost Bank Building in downtown Austin — all to
promote the launch of Nike‘s new activity-tracking FuelBand.

http://www.businessoffashion.com/2012/03/looking-back-at-sxsw-interactive.html
SXSW KEY LEARNINGS
6. GOOGLE = IS BEING USED – SO SAYS GOOGLE.

Despite recent reports that Google+ (GOOG) users spend a mere 3.3 minutes there a month,
rendering it a virtual "ghost town," engineering chief Vic Gundotra argued the service is one of the
fastest growing the company has ever launched. Gundotra reported that 50 million individual users log
onto Google+ each day, and 100 million users sign in at least once a month, with a lot of social
network activity happening privately among users. (He didn't however, specify how much time they're
actually spending on it.)

http://tech.fortune.cnn.com/2012/03/14/sxsw/
SXSWKEY LEARNINGS
7. FASHION’S GREATEST CHALLENGE LIES IN REALIGNING PRODUCTION WITH
COMMUNICATIONS

I hosted a panel at SXSW entitled ‗Who Needs A Fashion Cycle? I‘ve Got Social Media‘ where we discussed
the future of the current production and communication process.

―If I were the CEO of a major fashion brand today, my focus would be on trying to compress the production
cycle so it realigned with communications,‖ Imran Amed, founder and editor of The Business of Fashion, said
at the panel.

We are at the beginning of a seismic change in the way consumers communicate with each other, make
decision, and ultimately purchase. It‘s only by changing the operational side of what we do that we‘re going to
be able to catch up.

The current way the fashion cycle operates means that brands are missing out on capturing that “intent
to purchase at the point of inspiration.

Amed suggested creating two separate events around the shows. One small and quiet for trade to see the
season ahead, and the other a big, all-out affair for consumers, timed so it‘s in sync with the actual season. So
in other words, shifting the position of the fashion show as we know it today, so it sits at the end of the cycle
rather than the beginning.

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SXSW Interactive 2012 review

  • 1. SXSW 2012 REVIEW BY MICHELLESADLIER
  • 2. SXSW BY THE NUMBERS • 24,569 attendees at SXSW Interactive Week. • 503, 778 tweets sent this year (up 40% from last year) • Foursquare won out among sharing apps used to post to Twitter, edging out Instagram and lapping YouTube. • Highlight – an impressive 75% of the buzz around social discovery apps was for ambient awareness app Highlight. • 41% of the SXSW Interactive content sent out via Twitter was photos. 34% was check-ins. • 77% of #sxsw tweets posted from an iPhone, it‘s still king.
  • 3. SXSW THE PICTURES JAY-Z PERFORMS ANGRY BIRDS AL GORE GIVES AT AMEX GIG FLASH MOB SPEECH AT SXSW JUST ONE OF THE ‘KEYNOTE’ JIMMY FALLON HOSTS NIKE FUEL BAND TALK THE MAIN STREET IN SPEECHES AT SXSW AUSTIN
  • 4. KEY PANELS ILLUSTRATED Ad agency Ogilvy created Ogilvy Notes to capture all the action of SXSW‘s most interesting panels in a creative way. They sent several artists to the conference, who sketched key panels in a style known as visual note-taking. http://mashable.com/2012/03/12/sxsw-2012-illustrated-panels/
  • 5. SXSW KEY VIDEOS WHAT IS SXSW? http://youtu.be/vkQh4Sn89yw PETE CASHMORE TALKS NEXT BIG THING AT SXSW http://youtu.be/HR-z6BDtpas JAY-Z PERFORMS AT SXSW (AMEX) http://youtu.be/bLK0uOVgzTE NIKE FUEL PRESENCE SXSW #COUNTS http://youtu.be/Dph6E0ZpXLY
  • 7. SXSWKEY LEARNINGS 1. HIGHLIGHT IS SXSW’S MOST BUZZED ABOUT START-UP This app helps you learn more about the people around you. If someone standing near you also has Highlight, their profile will show up on your phone. You can see their name, photos, mutual friends and anything else they have chosen to share. When you meet someone, Highlight helps you see what you have in common with them. If your friends are nearby, it will notify you. If someone interesting crosses your path, it will tell you more about them. http://mashable.com/2012/03/14/sxsw- most-buzz/
  • 8. SXSWKEY LEARNINGS 2. SOCIAL MEDIA IN EUROPE COVERS THE SAME PLATFORMS, BUT THE CULTURAL DIFFERNCES IN BEHAVIOUS COMPARED TO THE US ARE SIGNIFICANT. Culturally, Europeans separate their work from their private lives. Peak usage times vary, as do expectations of brands on social platforms. For example, when asked what the circumstances would have to be to warrant interaction on Facebook, 42% of Europeans reported that they would only engage with a brand if there was a customer service issue. Contrastingly, in the US, a whopping 40% of people claimed that they interact with the brands that they purchase from and have an affinity toward. Fashion and Luxury implications: Europe is often overlooked while brands focus on emerging markets like Asia, India and Brazil. However, since the platforms are the same (Facebook as opposed to Weibo), it makes sense to learn how to use the same sites in modified ways to speak more directly and effectively to the European audience. http://fashionscollective.com/FashionAndLuxury/03/4-big-ideas-from-sxsw-the-implications-for- fashion/
  • 9. SXSWKEY LEARNINGS 3. DATA IS THE FUTURE Whether regarding mining specific geo-location data on your smartphone to locate other users (as popular festival apps like Highlight did), or about using insight data on customers‘ apparel preferences online to influence buying decisions (like Gap is doing), there is no question that data is the future. Facial recognition software presented like Face.com or microchips in our brains like Ray Kurzweil spoke about, make data much more human and personal. An interesting thing to ponder is the implications of information as extensions of us. Currently, we have instant access to data through our smartphones, but how will this impact the way we view this data and our own intelligence? Will we separate information we access from our own intellectual thoughts or adopt it as a product of ourselves? Fashion and Luxury implications: In our industry, there is a constant focus on the image, whether the brand persona, the actual visuals or the appearance of exclusivity. However, it is the real data that will help inform us and drive business forward. Rather than start with the image, if we start with an understanding of information that tells us more about how users interact online, higher return on investment can be achieved, along with a more customized user experience. http://fashionscollective.com/FashionAndLuxury/03/4-big-ideas-from-sxsw-the-implications-for- fashion/
  • 10. SXSWKEY LEARNINGS 4. THE RISE OF THE CONNECTED FAN Digital media has reshaped the fashion industry, runway shows have become a spectator sport for the mass consumer and as it turns out there is a lot fashion can learn from the world of sports and the rise of the digitally connected sports fan. ‗The Sports Fan in 2015‘ panel presented by Richard Ting and Kyle Bunch of digital agency R/GA outlined how the internet is breaking down the borders between fans and players, giving rise to a number of trends. Fashion and Luxury implications: The first is the emergence of ―crowdsourced coaching‖ in which fans and coaches make collective decisions, for example which players should start a game. Imagine, for a moment, fashion fans collectively influencing which model was to open a hotly anticipated show. Also on the horizon is the growth of ―remote fandom via telepresence,‖ meaning that fans following a game online, no matter where they are in the world, can make their presence felt inside the physical stadium, influencing, for example, what appears on jumbotron screens. Could this concept be adapted and incorporated into a runway show? Frictionless sharing via near field communication (NFC), another innovation soon coming to the sports arena, could let fashion editors auto-tweet their arrival at shows just by tapping their phones as they enter a venue, while the explosion of second screen apps that‘s set to enrich the sports experience with access to live stats and multiple camera angles could offer these same editors new tools to transmit the excitement of runway shows to fans and followers. http://www.businessoffashion.com/2012/03/looking-back-at-sxsw-interactive.html
  • 11. SXSWKEY LEARNINGS 5. THE REAL WINNERS: AMEX AND NIKE It was neither young start-ups nor technology giants — who erected branded spaces like Google Village and Microsoft‘s Bing Lot — but Nike and American Express who were the biggest winners at this year‘s conference. Both brands delivered well-executed consumer experiences that struck a chord with attendees and generated an explosion of positive buzz on social media. Demonstrating the company‘s brand promise, ―Membership has its privileges,‖ American Express gave cardholders who synced their cards to their Twitter accounts a chance to attend a Jay-Z concert at Austin‘s W hotel. Nike made its first official appearance at SXSW this year. The brand erected basketball courts, skateboard parks, motion-responsive billboards, an Apple-like pop-up store that morphed into a night time concert venue and a skyscraper-scale app that measured and projected the collective energy level of dancing concert-goers, in realtime, onto the Frost Bank Building in downtown Austin — all to promote the launch of Nike‘s new activity-tracking FuelBand. http://www.businessoffashion.com/2012/03/looking-back-at-sxsw-interactive.html
  • 12. SXSW KEY LEARNINGS 6. GOOGLE = IS BEING USED – SO SAYS GOOGLE. Despite recent reports that Google+ (GOOG) users spend a mere 3.3 minutes there a month, rendering it a virtual "ghost town," engineering chief Vic Gundotra argued the service is one of the fastest growing the company has ever launched. Gundotra reported that 50 million individual users log onto Google+ each day, and 100 million users sign in at least once a month, with a lot of social network activity happening privately among users. (He didn't however, specify how much time they're actually spending on it.) http://tech.fortune.cnn.com/2012/03/14/sxsw/
  • 13. SXSWKEY LEARNINGS 7. FASHION’S GREATEST CHALLENGE LIES IN REALIGNING PRODUCTION WITH COMMUNICATIONS I hosted a panel at SXSW entitled ‗Who Needs A Fashion Cycle? I‘ve Got Social Media‘ where we discussed the future of the current production and communication process. ―If I were the CEO of a major fashion brand today, my focus would be on trying to compress the production cycle so it realigned with communications,‖ Imran Amed, founder and editor of The Business of Fashion, said at the panel. We are at the beginning of a seismic change in the way consumers communicate with each other, make decision, and ultimately purchase. It‘s only by changing the operational side of what we do that we‘re going to be able to catch up. The current way the fashion cycle operates means that brands are missing out on capturing that “intent to purchase at the point of inspiration. Amed suggested creating two separate events around the shows. One small and quiet for trade to see the season ahead, and the other a big, all-out affair for consumers, timed so it‘s in sync with the actual season. So in other words, shifting the position of the fashion show as we know it today, so it sits at the end of the cycle rather than the beginning.