1. Michelle R. Savoie
25 Valley Lane
Upper Saddle River, NJ 07458
973-557-0517
meufer@yahoo.com
OBJECTIVE
Seeking a sales position with unlimited upside potential and opportunities for career advancement.
EXPERIENCE
2003 - Glitter-N-Glam Company – Ringwood, NJ
Present Owner
Essential duties and responsibilities:
• Sell and book up to 28 monthly events.
• Prepare pre-event client meetings, budgets and favor packages.
• Recruit, train and manage six part-time contractors.
• Manage an 83 SKU beauty and gift inventory.
• Oversee database of more than 3,900 clients and coordinate all email marketing efforts.
August 2012 - Tri County Animal Hospital – Wayne, New Jersey
November 2013 Office Manager/Administrative Assistant
Primary duties included overseeing hospital operations, supervising the hospital staff and
monitoring customer service and satisfaction.
Essential duties and responsibilities:
• Primary administrative professional for a 1,400 pet, two doctor practice.
o Answered client phone calls, addressed and resolved daily client complaints.
o Scheduled up to 36 daily appointment blocks.
o Checked-in clients, filled prescriptions, discharged clients
o Processed payments, returns, and client account adjustments.
o Handled pet insurance claims process and “Care Credit.”
o Electronic medical record scanning and data entry.
o Coordinated staff training sessions and continuing education.
o Doctors’ gatekeeper for nine primary pharmaceutical vendor relationships.
• Created detailed administration standard operating procedures and training manual and
trained new hires.
• Prospected 20+ new co-marketing partnerships with local retailers per day.
• Managed approximately $2,000 - $3,000 in accounts receivable and collections activities.
CERTIFICATIONS
• Teaching certification K-12
• Substitute teacher, Ringwood, NJ
MISCELLANEOUS
• President Ringwood, NJ PTO board
• Led $21,000 fundraise campaign in 2006
EDUCATION
Ramapo College, Mahwah, NJ
B.A. History (Summa Cum Laude), 1997