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Women’s World Banking

President and CEO, Mary Ellen Iskenderian
           November 14, 2011

                                Women’s World Banking ®
Mission and Impact

              To expand the economic assets, participation, and power of low-
    Mission   income women and their households by helping them access
              financial services, knowledge, and markets



              One day all women will be able to build a secure financial future
    Vision    for themselves and their households


              • Largest network in microfinance, built over 30 years
              • 39 microfinance providers
              • 27 countries: 7 in Africa, 8 in LAC, 6 in Asia, 6 in EMENA

   Network    • 26 million active clients, 80% women
              • $7 billion in outstanding loan portfolio
              • $3.5 billion in deposits
              • Average loan size of $1,200                                                2
                                                                 Women’s World Banking ®
Savings: The Game-Changer


• The poor can and do save through informal mechanisms; they need
  a safe place to save
• What women clients want:
   • Commitment savings accounts for lifecycle needs: school fees, daughter’s
     wedding, housing (mimics benefits of ROSCAs)
   • Savings plans co-developed with MFIs
   • Marketing materials that is useful and understandable even if client is illiterate
   • Financial education: classroom, embedded in marketing, social soap and
     national communications campaign
   • Confidentiality: plastic cards with ID numbers instead of passbook accounts
     with balances clearly shown
   • Convenience: door-to-door collection, agent banking through neighborhood
     shops

                                                                                               3
                                                                          Women’s World Banking ®
Adult Savings: Four Flagship Network Members


                                          SOLUTIONS
                           Create over the next ten years innovative
                            savings products and services for nearly
                          seven million low-income people especially
                             women in Latin America, Africa & Asia

                                WWB TECHNICAL SERVICES
                             Market Research, Product Design,
                           Marketing, Sales Training, Customer Care
                             and Alternative Delivery Channels

                                          RESULTS
                          520,000 voluntary savings accounts opened
                                   to date across partners

                                                    Women’s World Banking ®
Young Women and Girls: A New Segment

                     • Youth savings at MFIs in the Dominican
                       Republic and Mongolia
                        • The partnership presented an opportunity to
                          expand savings to a new segment,
                          increasing outreach in a new way
                        • WWB is working with two network member
                          MFIs to design, market and deliver savings
                          products and financial education to girls and
                          young women ages 7 to 24
                        • Results:


                               Months since beginning of pilot            26                   18
                                                                  Nationwide roll out   Gradually rolling
                                                        Status
                                                                    22 months ago       out nationwide
                                                Accounts open           6,089                4,679
                           Average % of accounts transacting /
                                                                         50%                  39%
                                       month (last 6 months)*

                                              Average balance           US$62                US$16
                               Financial education participants         17,143               2,533
                                                                           Women’s World Banking ®
                                                                                                      5
Making Savings Sustainable



• Maintaining deposits for clients can be expensive for MFIs

   • Small account size

   • Frequency of transactions

   • High reserve requirements

   • Stringent KYC requirements
• Regulators need to work with MFIs to enable lower cost
  approaches to taking deposits


                                                                      6
                                                 Women’s World Banking ®
Alternative Delivery Channels


• Alternative Delivery Channels (ADCs) can benefit MFIs and clients
   • Significantly reduce transaction costs for MFIs
   • Can open up new, lower-income and more remote markets
• Regulatory issues
   • Regulators need to allow banking transactions to occur outside of branches
• Implications for women
   • High potential for impact on women
       – 4.3 billion subscribers worldwide; 300 million fewer women than men
       – The convenience and lower cost of secure, confidential and
         appropriate products is a priority for women
       – Limited mobility, literacy, and capacity to control assets
   • Need to ensure technology is getting into the hands of women
                                                                                       7
                                                                  Women’s World Banking ®
Youth Savings

• The total global population of girls ages 10 to 24—already the largest in
  history—is expected to peak in the next decade
    •   Girls have traditionally been overlooked by MFIs for a number reasons, their
        opportunities for economic independence are minimal
    •   The accessibility of savings products and financial education programs tailored to
        low-income girls has significant implications for their economic and social
        empowerment
    •   Girls as young as 10 regularly accumulate money, actively manage it, and want a
        safe place to save it
• Regulatory considerations
    •   Age requirements for savings accounts exclude youth from financial services
• Gender issues
    •   Girls less likely to be involved in activities where they can learn money management
        skills
    •   Girls viewed as more expensive, generally not given opportunities to learn money
        and business management, earn money
                                                                                               8
                                                                          Women’s World Banking ®
Regulations Can Unintentionally Create Barriers


• Regulations, such as Know Your Client requirements
  and anti-terrorism measures, can hurt client
  accessibility
   • Proof of residency or proof of income are a hurdle for
     low-income people, particularly women
   • Many low-income women, especially those living in rural
     areas, do not have ID cards
      – Unique ID program (India)
   • Initiatives like “no frills accounts” with simplified KYC
     requirements are welcome
   • Regulators can help with clear guidelines that minimize
     uncertainty about how the standards will be interpreted
                                                                             9
                                                        Women’s World Banking ®
On-lending: Benefits for MFIs


• Savings are an alternative form of capital for MFIs

   • Local currency and lower cost

   • “Community” capital vs. external capital

   • Diversified and stable source of funds

   • Shifting funding mix towards deposits




                                                                      10
                                                  Women’s World Banking ®
Growing Microfinance Representation within Regulatory
Bodies




              Ela Bhatt                     Georgette Jean-Louis
      Appointed to the Board of the   Appointed to the Haitian Central Bank’s
         Reserve Bank of India                  Board of Directors                 11
                                                               Women’s World Banking ®

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Mary Ellen Iskenderian MCS Regulatory Panel

  • 1. Women’s World Banking President and CEO, Mary Ellen Iskenderian November 14, 2011 Women’s World Banking ®
  • 2. Mission and Impact To expand the economic assets, participation, and power of low- Mission income women and their households by helping them access financial services, knowledge, and markets One day all women will be able to build a secure financial future Vision for themselves and their households • Largest network in microfinance, built over 30 years • 39 microfinance providers • 27 countries: 7 in Africa, 8 in LAC, 6 in Asia, 6 in EMENA Network • 26 million active clients, 80% women • $7 billion in outstanding loan portfolio • $3.5 billion in deposits • Average loan size of $1,200 2 Women’s World Banking ®
  • 3. Savings: The Game-Changer • The poor can and do save through informal mechanisms; they need a safe place to save • What women clients want: • Commitment savings accounts for lifecycle needs: school fees, daughter’s wedding, housing (mimics benefits of ROSCAs) • Savings plans co-developed with MFIs • Marketing materials that is useful and understandable even if client is illiterate • Financial education: classroom, embedded in marketing, social soap and national communications campaign • Confidentiality: plastic cards with ID numbers instead of passbook accounts with balances clearly shown • Convenience: door-to-door collection, agent banking through neighborhood shops 3 Women’s World Banking ®
  • 4. Adult Savings: Four Flagship Network Members SOLUTIONS Create over the next ten years innovative savings products and services for nearly seven million low-income people especially women in Latin America, Africa & Asia WWB TECHNICAL SERVICES Market Research, Product Design, Marketing, Sales Training, Customer Care and Alternative Delivery Channels RESULTS 520,000 voluntary savings accounts opened to date across partners Women’s World Banking ®
  • 5. Young Women and Girls: A New Segment • Youth savings at MFIs in the Dominican Republic and Mongolia • The partnership presented an opportunity to expand savings to a new segment, increasing outreach in a new way • WWB is working with two network member MFIs to design, market and deliver savings products and financial education to girls and young women ages 7 to 24 • Results: Months since beginning of pilot 26 18 Nationwide roll out Gradually rolling Status 22 months ago out nationwide Accounts open 6,089 4,679 Average % of accounts transacting / 50% 39% month (last 6 months)* Average balance US$62 US$16 Financial education participants 17,143 2,533 Women’s World Banking ® 5
  • 6. Making Savings Sustainable • Maintaining deposits for clients can be expensive for MFIs • Small account size • Frequency of transactions • High reserve requirements • Stringent KYC requirements • Regulators need to work with MFIs to enable lower cost approaches to taking deposits 6 Women’s World Banking ®
  • 7. Alternative Delivery Channels • Alternative Delivery Channels (ADCs) can benefit MFIs and clients • Significantly reduce transaction costs for MFIs • Can open up new, lower-income and more remote markets • Regulatory issues • Regulators need to allow banking transactions to occur outside of branches • Implications for women • High potential for impact on women – 4.3 billion subscribers worldwide; 300 million fewer women than men – The convenience and lower cost of secure, confidential and appropriate products is a priority for women – Limited mobility, literacy, and capacity to control assets • Need to ensure technology is getting into the hands of women 7 Women’s World Banking ®
  • 8. Youth Savings • The total global population of girls ages 10 to 24—already the largest in history—is expected to peak in the next decade • Girls have traditionally been overlooked by MFIs for a number reasons, their opportunities for economic independence are minimal • The accessibility of savings products and financial education programs tailored to low-income girls has significant implications for their economic and social empowerment • Girls as young as 10 regularly accumulate money, actively manage it, and want a safe place to save it • Regulatory considerations • Age requirements for savings accounts exclude youth from financial services • Gender issues • Girls less likely to be involved in activities where they can learn money management skills • Girls viewed as more expensive, generally not given opportunities to learn money and business management, earn money 8 Women’s World Banking ®
  • 9. Regulations Can Unintentionally Create Barriers • Regulations, such as Know Your Client requirements and anti-terrorism measures, can hurt client accessibility • Proof of residency or proof of income are a hurdle for low-income people, particularly women • Many low-income women, especially those living in rural areas, do not have ID cards – Unique ID program (India) • Initiatives like “no frills accounts” with simplified KYC requirements are welcome • Regulators can help with clear guidelines that minimize uncertainty about how the standards will be interpreted 9 Women’s World Banking ®
  • 10. On-lending: Benefits for MFIs • Savings are an alternative form of capital for MFIs • Local currency and lower cost • “Community” capital vs. external capital • Diversified and stable source of funds • Shifting funding mix towards deposits 10 Women’s World Banking ®
  • 11. Growing Microfinance Representation within Regulatory Bodies Ela Bhatt Georgette Jean-Louis Appointed to the Board of the Appointed to the Haitian Central Bank’s Reserve Bank of India Board of Directors 11 Women’s World Banking ®