1. The Journey to SharePoint:
Innovation on People, Process and
Technology
Steve Sofian – Consulting Manager
Arvato Systems Singapore
MVP SharePoint Server
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2. ABOUT ME
• Consulting Manager for Arvato System Singapore
• Worked with SharePoint since 2006
• Microsoft MVP – SharePoint Server since 2007
• Founder SharePointPROs.SG User Group
• Organizer for SharePoint Conference SEA 2010
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3. AGENDA
• SharePoint 2010 Overview
• ECM with SharePoint 2010 Rocks!
• Discovery with Search and FAST Search
• Solution Idea: Knowledge Management
• Q&A
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4. CHALLENGES TODAY
Platform A Platform B Platform C
Intranet Internet Extranet
Developers &
Administrators
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5. PLATFORM NEEDS
Extranet
Enterprise Internet
Division
Team
Individual
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6. PLATFORM NEEDS
Extend the reach of Enterprise Data
Common
infrastructure to meet
and fulfill business Centrally manage content
needs. Lower Total
Cost of Ownership
(TCO).
Easily create custom solutions
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8. SHAREPOINT 2010
• Application Platform that comes with set of rich features
that you can build on.
• Application platform that provides a basic set of services:
• Authentication
• Authorization
• Storage
• Many more….
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10. SHAREPOINT 2010: SITES
• Easy site editing, including theming & branding
• Fluent Office Ribbon UI
• Templates for site / content creation
• Container for Content
• Read-write web access using Office Web Application
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12. SHAREPOINT 2010: COMMUNITIES
• Promote Sharing with easy
authoring
• Connecting users through
enhanced profiles
• Stay up-to-date using news
feeds and alerts
• Make expertise discovery easy
across the organization
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13. SHAREPOINT 2010: INSIGHTS
• Advanced analysis
• Incorporate LOB data in
analysis
• Rich data visualizations
• Excel Services
• Visio Services
• PerformancePoint
• Reporting Services
• Self Service
• PowerPivot
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14. SHAREPOINT 2010: COMPOSITES
• Integration and Application Features
• Provide users with a set of standardized, self-service
tools to build productivity solutions
• Tools may need to work together and form a powerful
business solutions
• Features:
• SharePoint Designer
• SharePoint Workspace
• Access Services
• InfoPath Forms Services
• Business Connectivity Services
• Etc….
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17. WHAT IS ECM?
“Enterprise Content Management (ECM) is the strategies,
methods, and tools used to capture, manage, store,
preserve, and deliver contents and documents related to
organizational processes. ECM tools and strategies allow
the management of an organization’s unstructured
information, wherever the information exists”
Association for Information and Image Management (AIIM)
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19. ENTERPRISE CONTENT MANAGEMENT
• Document Management
• Records Management
• Web Content Management
• Digital Asset Management (NEW)
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20. SHAREPOINT 2010: ECM KEY FEATURES
• Taxonomy / Metadata
• Document Features
• Content Organizer
• Document Sets
• Office Web Application
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21. TODAY NETWORK FILESHARE
• Folders (Taxonomy / Metadata)
• Security
• Files, name may contain relevant metadata /
version info
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22. TAXONOMY / METADATA
Classification Metadata
Literature Shakespeare, William
Fiction Author
Drama Hamlet, Prince of Denmark
Comedy Title
Tragedy 1604-05
Non-Fiction Publication Date
Taxonomy Content Type
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32. BEYOND THE SEARCH BOX
Most visual and dynamic
Great OOB search experience user experience
Excellent OOB relevance Same capabilities, plus:
Federated results Thumbnails & Previews
Metadata based refiners Visual Best Bets
Query Suggestions, Did You Deep refiners with counts
Mean & Related Searches User context from user profile
View in browser Multiple relevance profiles
People search Sorting on any property
Phonetic & nickname matching Similarity Search
Social behavior improves Broader, better language support
relevance Richer query language
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35. DISCOVERY: REFINEMENT
• Helps users to search faster
• Drills down into search results
• Intelligently provides drill down
options based on metadata captured
in contents
• Not available in SharePoint 2007 and
require 3rd party add-on
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38. BEYOND THE SEARCH BOX
Most visual and dynamic
Great OOB search experience user experience
Excellent OOB relevance Same capabilities, plus:
Federated results Thumbnails & Previews
Metadata based refiners Visual Best Bets
Query Suggestions, Did You Deep refiners with counts
Mean & Related Searches User context from user profile
View in browser Multiple relevance profiles
People search Sorting on any property
Phonetic & nickname matching Similarity Search
Social behavior improves Broader, better language support
relevance Richer query language
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39. DISCOVERY: FAST SEARCH
• Extension of SharePoint Search
• Deliver results that are contextually relevant.
• Tune relevancy to improve accuracy.
• Customize search platform to meet your specific indexing and search
requirements.
• Configure the user interface to customize the search experience for
information workers.
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40. DISCOVERY: FAST SEARCH
• Conversational Search Capabilities
• Sort Results on Managed Properties
• Deep Results Refinement
• Find exactly what you are looking for
• Display Counts
• Similar Results
• Result Collapsing / Duplicates
• Contextual Search Capabilities
• Relevancy Tuning
• Synonyms
• Managed Properties and Metadata Creation
• Property Extraction
• User Context
• Visual Search
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41. PROPERTY EXTRACTION
The Content Pipeline
Processing & refinement
Location
REDMOND, Wash., and OSLO,
Norway — Jan. 8, 2008
Company
Microsoft Corp. (Nasdaq “MSFT”)
today announced thatCompany
it will make
an offer to acquire Fast Search &
…
Transfer ASA (OSE: “FAST”), a
leading provider of enterprise
search solutions, through a cash
tender offer for 19.00 Norwegian
kroner (NOK) per share. This offer
represents a 42 percent premium
to the closing share price on Jan.
4, 2008 (the last trading day prior to
this announcement),Company the
and values
fully diluted equity of FAST at 6.6
billion NOK (or approximately
$1.2 billion U.S. ). FAST’s board of
directors has unanimously
recommended that its shareholders
accept the offer.
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42. DISCOVERY: FAST SEARCH
Expertise
Visual Best Bet
Best Bet
Federation
Federated Result
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46. WHAT CUSTOMERS ARE LOOKING FOR
• Capture tacit knowledge and promote knowledge
sharing
• An easy way to publish and manage content on intranet
or internet
• Knowledge Articles / Wiki
• Announcements
• Blogs
• FAQ / Answers / Forum
• Classify and organize content
• Promote social feedback
• Usefulness of content
• Comment
• Easily searched and discovered content
• Push related content
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63. HOW TO GET STARTED
• Have a vision or roadmap towards an ecosystem for
information, documents and applications
• Identify content needs within the organization
(Information Architecture)
• Start off small to address the most immediate need
• Replacing the network file share
• Digitization of hard copy form to electronic forms
• Custom solution for an application initiative
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67. The Journey to SharePoint:
Innovation on People, Process and
Technology
Steve Sofian – Consulting Manager
Arvato Systems Singapore
MVP SharePoint Server
Slide 68