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Build Your Business Through 
Networking and Referrals 
Mike LeGassick 
Independent Financial Adviser with 
and co founding director of the Plymouth Business 
Network 
The Business Network that helps you Get Work!
3 of my favourites, but not the best 
communicators in the world! 
“You can make more friends in two months by 
becoming genuinely interested in other people 
than you can in two years by trying to get other 
people interested in you” 
Dale Carnegie
“You can get everything in life you want if you 
will just help enough other people get what they 
want.” 
Zig Ziglar, legendary author, salesman and motivational speaker
Referrals normally don’t just happen by chance! 
You need to educate your clients and contacts 
•Do you ask your existing clients? 
•You’ve done a great job 
•They trust you 
•They like you 
•They’re your best source of referrals 
•If you’re not asking, why aren’t you? 
•Fear of rejection? 
•If you are not getting a steady stream of 
regular referrals from existing clients it 
probably boils down to 4 things 
1. Bad service? (unlikely) 
2. They don’t know about ALL of the 
services you offer 
3. You’re not asking 
4. They don’t know you want more 
quality clients 
You have to be prepared to step out of your comfort zone 
You could be leaving your biggest client on the table!
So why is 
networking so 
important?
Networking Benefits 
 Opportunities 
 Leads to new and 
future business.
Networking Benefits 
 Opportunities 
 Leads to new and 
future business. 
 Exposure 
 Gives forum to 
promote and draw 
attention to your 
business, cause, or 
personal brand.
Networking Benefits 
 Opportunities 
 Leads to new and 
future business. 
 Exposure 
 Gives forum to 
promote and draw 
attention to your 
business, cause, or 
personal brand. 
 Contacts 
and 
Relationships 
 Helps form and 
maintain a strong 
contact base.
 Opportunities 
 Leads to new and 
future business. 
 Exposure 
 Gives forum to 
promote and draw 
attention to your 
business, cause, or 
personal brand. 
 Contacts 
and 
Relationships 
 Helps form and 
maintain 
a strong contact base. 
 Common Ground 
Networking 
Benefits 
 Like-minded people 
can come together to 
discuss common 
interests and 
opportunities.
Networking Benefits 
 Opportunities 
 Leads to new and future 
business. 
 Exposure 
 Gives forum to promote 
and draw attention to your 
business, cause, or personal 
brand. 
 Contacts 
and 
Relationships 
 Helps form and maintain 
a strong contact base. 
 Common Ground 
 Like-minded people can 
come together to discuss 
common interests. 
 Learning 
 Allows you to learn 
from experienced 
professionals.
Target your 
connections 
• Set a goal to identify who you need 
to know and who needs to know you 
 Who are the decision makers and key 
influencers? Where can I meet them? How do I 
get into their circles? What is it you want 
from the event? 
• Prepare questions 
 Have a few targeted, engaging questions 
prepared ahead of time. (focused on their 
interests, career path, challenges, the things 
they like/dislike about their job, advice they 
may have for new professionals). 
• Stay informed with current events 
 Seek out press releases about local 
business successes, local and national news 
stories and company newsletters. 
• Pick a few items to use as emergency 
re-starters in case the conversation starts to 
dry up.
Target your 
connections 
•Set a goal to identify who you need to 
know and who needs to know you 
 Who are the decision makers and key 
influencers? Where can I meet them? How do 
I get into their circles? What is it you want 
from the event? 
•Prepare questions 
 Have a few targeted, engaging 
questions prepared ahead of time. (focused 
on their interests, career path, the things they 
like/dislike about their job, advice they may 
have for new professionals). 
•Stay informed with current events 
 Read at least four articles from local 
topics, national news, company newsletters, 
weather information, sports, best sellers list, 
and food blogs before event to have some 
“back pocket” conversation topics handy. Pick 
3-5 items to use as emergency re-starters in 
case the conversation starts to drag. 
• Become a social event crasher 
 Find event’s calendar, listings for 
public forums and board meetings, local 
networking groups and grand openings in 
your local paper. 
 Join civic clubs, professional business 
groups, committees, serve on nonprofit 
boards, become an ambassador for a good 
causevolunteer with organisat ions of 
interest. 
 Become an event organiser yourself. 
 Ask to help with the check-in/ 
registration table. 
 Attend your kid’s events and fund 
raisers 
 Plan to attend at least two or three 
meet- ups a month. 
LinkedIn is a fantastic resource to find out about people and companies
Networking Questions 
• > What are the 
Ask Powerful 
challenges you've been 
facing in your industry? 
• > What interests do you 
have outside of work? 
•> Is there anything you need 
or specifically looking for, 
in case I happen to know 
anyone? 
• > How did you get 
involved in...? 
• > What made you decide to 
go into the ___business? 
• > To get you a qual i ty 
refer ral what quest ions 
should I be asking my 
cl ients in relat ion to your 
business? 
• > What do you love/enjoy 
most about what you do? 
• > How can you assist them? 
• > Is there anything you're 
specifically looking for in that 
area? 
• > What ways have you found 
to be the most effective for 
promoting your 
business/organisation/product? 
• > What would make a 
person/company an ideal 
client/customer for you? 
• > What separates your 
business/company/organisation 
from the competition? 
• > What signi f icant changes 
have you seen take place in 
your profession/area of 
expertise over the years?
You need to understand and 
accept thatRelationships take time to 
develop 
You have to give before you 
get
Try to seek out 
networking 
communities 
 Civic associations 
 Non-profit organisations 
 Health clubs 
 Support groups 
 Community organisations 
 Advocacy groups 
 Professional associations 
 Social/Business networking 
groups 
 Family and friends 
 Book clubs 
 Workshops 
 Historical and art societies 
BE 
 Garden Clubs 
 Enrichment classes 
VISIBL 
 Country Clubs 
E Cultural societies 
! 
 Find something that fits, you enjoy 
and that you can contribute to 
Opportunities come to those 
who are visible
• 
There is an opportunity to learn 
something new from every person you 
meet…if you genuinely show interest 
in them 
They are likely willing to share 
advice and insight from their 
experiences. Generally, people like to 
talk about themselves so encourage 
them to do so and talk in their 
interests
• 
A great resource on building relationships.... Dale 
Carnegie’s 
How to Win Friends and Influence People
Networking is not about 
selling yourself 
• Networking isn’t, “”Hi, what can you 
do for me?” but rather: “Hi, let’s get 
to know each other. What can I do 
for you?” 
• It’s about giving, paying it forward 
and building long term relationships. 
• Get into the mindset of giving to 
others without the constant 
expectation of payback 
• People inherently have a moral debt 
of gratitude and will feel the need to 
reciprocate 
• So try to stay on track, be patient 
and the rewards will come 
• Arrange to meet for a coffee to really find 
out about someone’s business
This one simple idea will help to grow your 
business exponentially over time 
Putting business other people’s way is rewarding, considerate and greatly appreciated 
by the recipient. How do you feel when someone’s gone out of their way to help you? 
Chances are that you will feel a strong obligation to reciprocate in some way or other.
Refer to newspaper 
articles and Social 
Media to highlight 
accomplishments of 
potential connections
Send them a copy of the article with a note attached congratulating them on 
“What a great job they’ve done and you thought 
you would share their success with your contacts” 
Be different 
•.
Give first 
Get a business 
card wallet and 
promote your 
Remain in customers 
constant 
contact 
Join a group Be noticeable 
like The 
Plymouth 
Business 
Be 
Network 
different
Thanks for listening 
Plymouth Business Network 
The Business Network that helps you Get Work! 
www.plymouthbusinessnetwork.co.uk 
and 
www.plymouthfacilitiesmanagement.co.uk 
Mike LeGassick
Build Your Business Through Networking and Referrals

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Build Your Business Through Networking and Referrals

  • 1.
  • 2. Build Your Business Through Networking and Referrals Mike LeGassick Independent Financial Adviser with and co founding director of the Plymouth Business Network The Business Network that helps you Get Work!
  • 3.
  • 4. 3 of my favourites, but not the best communicators in the world! “You can make more friends in two months by becoming genuinely interested in other people than you can in two years by trying to get other people interested in you” Dale Carnegie
  • 5. “You can get everything in life you want if you will just help enough other people get what they want.” Zig Ziglar, legendary author, salesman and motivational speaker
  • 6.
  • 7. Referrals normally don’t just happen by chance! You need to educate your clients and contacts •Do you ask your existing clients? •You’ve done a great job •They trust you •They like you •They’re your best source of referrals •If you’re not asking, why aren’t you? •Fear of rejection? •If you are not getting a steady stream of regular referrals from existing clients it probably boils down to 4 things 1. Bad service? (unlikely) 2. They don’t know about ALL of the services you offer 3. You’re not asking 4. They don’t know you want more quality clients You have to be prepared to step out of your comfort zone You could be leaving your biggest client on the table!
  • 8. So why is networking so important?
  • 9. Networking Benefits  Opportunities  Leads to new and future business.
  • 10. Networking Benefits  Opportunities  Leads to new and future business.  Exposure  Gives forum to promote and draw attention to your business, cause, or personal brand.
  • 11. Networking Benefits  Opportunities  Leads to new and future business.  Exposure  Gives forum to promote and draw attention to your business, cause, or personal brand.  Contacts and Relationships  Helps form and maintain a strong contact base.
  • 12.  Opportunities  Leads to new and future business.  Exposure  Gives forum to promote and draw attention to your business, cause, or personal brand.  Contacts and Relationships  Helps form and maintain a strong contact base.  Common Ground Networking Benefits  Like-minded people can come together to discuss common interests and opportunities.
  • 13. Networking Benefits  Opportunities  Leads to new and future business.  Exposure  Gives forum to promote and draw attention to your business, cause, or personal brand.  Contacts and Relationships  Helps form and maintain a strong contact base.  Common Ground  Like-minded people can come together to discuss common interests.  Learning  Allows you to learn from experienced professionals.
  • 14. Target your connections • Set a goal to identify who you need to know and who needs to know you  Who are the decision makers and key influencers? Where can I meet them? How do I get into their circles? What is it you want from the event? • Prepare questions  Have a few targeted, engaging questions prepared ahead of time. (focused on their interests, career path, challenges, the things they like/dislike about their job, advice they may have for new professionals). • Stay informed with current events  Seek out press releases about local business successes, local and national news stories and company newsletters. • Pick a few items to use as emergency re-starters in case the conversation starts to dry up.
  • 15. Target your connections •Set a goal to identify who you need to know and who needs to know you  Who are the decision makers and key influencers? Where can I meet them? How do I get into their circles? What is it you want from the event? •Prepare questions  Have a few targeted, engaging questions prepared ahead of time. (focused on their interests, career path, the things they like/dislike about their job, advice they may have for new professionals). •Stay informed with current events  Read at least four articles from local topics, national news, company newsletters, weather information, sports, best sellers list, and food blogs before event to have some “back pocket” conversation topics handy. Pick 3-5 items to use as emergency re-starters in case the conversation starts to drag. • Become a social event crasher  Find event’s calendar, listings for public forums and board meetings, local networking groups and grand openings in your local paper.  Join civic clubs, professional business groups, committees, serve on nonprofit boards, become an ambassador for a good causevolunteer with organisat ions of interest.  Become an event organiser yourself.  Ask to help with the check-in/ registration table.  Attend your kid’s events and fund raisers  Plan to attend at least two or three meet- ups a month. LinkedIn is a fantastic resource to find out about people and companies
  • 16. Networking Questions • > What are the Ask Powerful challenges you've been facing in your industry? • > What interests do you have outside of work? •> Is there anything you need or specifically looking for, in case I happen to know anyone? • > How did you get involved in...? • > What made you decide to go into the ___business? • > To get you a qual i ty refer ral what quest ions should I be asking my cl ients in relat ion to your business? • > What do you love/enjoy most about what you do? • > How can you assist them? • > Is there anything you're specifically looking for in that area? • > What ways have you found to be the most effective for promoting your business/organisation/product? • > What would make a person/company an ideal client/customer for you? • > What separates your business/company/organisation from the competition? • > What signi f icant changes have you seen take place in your profession/area of expertise over the years?
  • 17. You need to understand and accept thatRelationships take time to develop You have to give before you get
  • 18. Try to seek out networking communities  Civic associations  Non-profit organisations  Health clubs  Support groups  Community organisations  Advocacy groups  Professional associations  Social/Business networking groups  Family and friends  Book clubs  Workshops  Historical and art societies BE  Garden Clubs  Enrichment classes VISIBL  Country Clubs E Cultural societies !  Find something that fits, you enjoy and that you can contribute to Opportunities come to those who are visible
  • 19. • There is an opportunity to learn something new from every person you meet…if you genuinely show interest in them They are likely willing to share advice and insight from their experiences. Generally, people like to talk about themselves so encourage them to do so and talk in their interests
  • 20. • A great resource on building relationships.... Dale Carnegie’s How to Win Friends and Influence People
  • 21. Networking is not about selling yourself • Networking isn’t, “”Hi, what can you do for me?” but rather: “Hi, let’s get to know each other. What can I do for you?” • It’s about giving, paying it forward and building long term relationships. • Get into the mindset of giving to others without the constant expectation of payback • People inherently have a moral debt of gratitude and will feel the need to reciprocate • So try to stay on track, be patient and the rewards will come • Arrange to meet for a coffee to really find out about someone’s business
  • 22. This one simple idea will help to grow your business exponentially over time Putting business other people’s way is rewarding, considerate and greatly appreciated by the recipient. How do you feel when someone’s gone out of their way to help you? Chances are that you will feel a strong obligation to reciprocate in some way or other.
  • 23. Refer to newspaper articles and Social Media to highlight accomplishments of potential connections
  • 24. Send them a copy of the article with a note attached congratulating them on “What a great job they’ve done and you thought you would share their success with your contacts” Be different •.
  • 25. Give first Get a business card wallet and promote your Remain in customers constant contact Join a group Be noticeable like The Plymouth Business Be Network different
  • 26. Thanks for listening Plymouth Business Network The Business Network that helps you Get Work! www.plymouthbusinessnetwork.co.uk and www.plymouthfacilitiesmanagement.co.uk Mike LeGassick