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Public Service Re-Form: Towards a New Balance / Jocelyne Bourgon
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Keynote from How Public Design? 2013
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Public Service Re-Form: Towards a New Balance / Jocelyne Bourgon
1.
Public Service Re-Form:
Towards a New Balance A Presentation by: The Honorable Jocelyne Bourgon P.C, O.C Copenhagen, September 2013
2.
© JBourgon 2013©
JBourgon 2013 (2) A NEW Synthesis of Public Administration Serving in the 21st Century Re-Thinking Re-Positioning Re-Framing Re-Forming … Public Re-forms for a Public Purpose
3.
© JBourgon 2013©
JBourgon 2013 The New Synthesis Framework (NS) Societal System-wide Agency Citizen/Family Community Society AND Guardian/Steward Tax/Spend Legislate P artner E nable E m pow er RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) (3)
4.
© JBourgon 2013©
JBourgon 2013 Positioning: The Power of a Broader Mental Map AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) Leveraging: The Power of OthersEngaging: The Power of People as Value Creator (4)
5.
© JBourgon 2013©
JBourgon 2013 Creating A New Synthesis Positioning: The Power of a Broader Mental Map Leveraging: The Collective Power Engaging: The Power of Users As Value Creators Synthesising: The Power of a Compelling Narrative (5)
6.
© JBourgon 2013©
JBourgon 2013 The NS Journey Continues … • Master Class for Master Practitioners • Manager Workshop • Executive Workshop • Self Help Handbook for Practitioners Sharing the Knowledge Acquiring New Knowledge • Center of Government • Working Across Boundaries • Self-Organisation • Innovation & Co-Production (6)
7.
… And the
Journey Continues © JBourgon 2013
8.
9.
© JBourgon 2013©
JBourgon 2013 AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) Positioning: The Power of a Broader Mental Map (9)
10.
© JBourgon 2013©
JBourgon 2013 AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) (10) Leveraging: The Power of Others
11.
© JBourgon 2013©
JBourgon 2013 AND RESILIENCECOMPLIANCE PERFORMANCE EMERGENCE SOCIETAL RESULTS STATE AUTHORITY (GOVERNMENT) CIVIC RESULTS COLLECTIVE POWER (GOVERNANCE) Engaging: The Power of People as Value Creator (11)
12.
© JBourgon 2013©
JBourgon 2013 (2) A NEW Synthesis of Public Administration Serving in the 21st Century Re-Thinking Re-Positioning Re-Framing Re-Forming … Public Re-forms by Design Adaptive Government and Resilient Society
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