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How to Influence & Get What
         You Need
         Kristin Gaarder
      VP Human Resources
PRODUCTION                 Job Open 9 Months

 SCENE                 Perfect Candidate Identified

 PLOT                  Compensation too High
OUTCOME 1:          OUTCOME 2:           OUTCOME 3:

Save Relationship   Hire the Candidate   Use the Facts
PRODUCTION                Ideal Candidate from Search

 SCENE                Business Team says “YES!”

 PLOT                 HR says “What?”
OUTCOME 1:         OUTCOME 2:           OUTCOME 3:

Receive Feedback   Build Relationship   Manage Flow/Cost
PRODUCTION           Open Job

 SCENE          Interview Room

 PLOT           Business wants 7 interviewers
OUTCOME 1:   OUTCOME 2:            OUTCOME 3:

POV – Why?   Find Decision Maker   Decision Tools
PRODUCTION          HR is a Cost Center

 SCENE        Meeting with Leader/Finance

 PLOT           Want/Need to Add Cost
OUTCOME 1:   OUTCOME 2:            OUTCOME 3:

Facts        Find Decision Maker   Get to Yes!
Influencing for the Nomination & Win
• What do you want from the experience?
  – Outcome
  – Relationship
• Review your actions
  –   Contract for service?
  –   Understand the internal workings?
  –   Communicate regularly
  –   Facts, not the story
• Explore others’ viewpoint
• Action & Follow Up
Archway Successes

• Paper to Electronic in 1.5 years
  – ATS Implementation
  – Kiosks in major facilities
  – Social media implemented
  – New website
• Add to Staff
Archway Company Overview
                       Strategic Services Offered


              Receiving                        Print Management
              Warehousing                      Variable POD
Fulfillment                         Printing   Web to Print
              Picking & Packing
              Kitting & Assembly               Lettershop
              Shipping




              Call Center
                                               Performance Reporting
              Account
Customer      Management            Analysis & Analytics Reporting
 Support      Retail Compliance    Technology Inventory Management
                                               Order Management
              Vendor Management
                                               systems
              Procurement
THE ACCEPTANCE SPEECH
QUESTION & ANSWER

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How to influence & get what you need

  • 1. How to Influence & Get What You Need Kristin Gaarder VP Human Resources
  • 2. PRODUCTION Job Open 9 Months SCENE Perfect Candidate Identified PLOT Compensation too High OUTCOME 1: OUTCOME 2: OUTCOME 3: Save Relationship Hire the Candidate Use the Facts
  • 3. PRODUCTION Ideal Candidate from Search SCENE Business Team says “YES!” PLOT HR says “What?” OUTCOME 1: OUTCOME 2: OUTCOME 3: Receive Feedback Build Relationship Manage Flow/Cost
  • 4. PRODUCTION Open Job SCENE Interview Room PLOT Business wants 7 interviewers OUTCOME 1: OUTCOME 2: OUTCOME 3: POV – Why? Find Decision Maker Decision Tools
  • 5. PRODUCTION HR is a Cost Center SCENE Meeting with Leader/Finance PLOT Want/Need to Add Cost OUTCOME 1: OUTCOME 2: OUTCOME 3: Facts Find Decision Maker Get to Yes!
  • 6. Influencing for the Nomination & Win • What do you want from the experience? – Outcome – Relationship • Review your actions – Contract for service? – Understand the internal workings? – Communicate regularly – Facts, not the story • Explore others’ viewpoint • Action & Follow Up
  • 7. Archway Successes • Paper to Electronic in 1.5 years – ATS Implementation – Kiosks in major facilities – Social media implemented – New website • Add to Staff
  • 8. Archway Company Overview Strategic Services Offered Receiving Print Management Warehousing Variable POD Fulfillment Printing Web to Print Picking & Packing Kitting & Assembly Lettershop Shipping Call Center Performance Reporting Account Customer Management Analysis & Analytics Reporting Support Retail Compliance Technology Inventory Management Order Management Vendor Management systems Procurement