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Financial Management
For Nonprofits
Presenter
Miriam Robeson, Attorney
June 11, 2013
Sponsored by
United Way of
Elkhart County
Why Are We Here?
The IRS has increased scrutiny of nonprofits with an
aggressive program to revoke nonprofit status for out-of-
compliance nonprofits
Economy has decreased available funds for nonprofit
budgets, but increased criticism of nonprofit
Since 2006, instances of nonprofit fraud have risen
steadily with the decline in the economy
It’s easier to PREVENT problems with nonprofit status –
after problems become public, it may be too late to fix
Information Level –Intermediate
Assumes familiarity with nonprofit finance
Why Are We Here – Part 2
“Ripped from the Headlines”
Charity Leader
Accused of Spending
NY State Funds on
Herself
CA sues veterans
charity over spending
pay and perks
MA man admits to
$900K theft from
nonprofit he led
OR Musician Accused
of Faking Charity
Album to Bilk Investors
DC council member
sentenced to 38
months for stealing
$350K from youth
programs
In Indiana…
• Indy Child Care organization
under investigation
• Franklin woman sentenced
to 3 years probation for
$12K theft
Why We are Here – Part 3
The IRS
In June, 2011, the IRS “automatically revoked” the nonprofit status of more
than 275,000 nonprofits, and continues to aggressively revoke status of
delinquent NPs
Since 2008, the IRS has added more than 100 employees to the Exempt
Organizations Section
IRS increases nonprofit oversight
Employment Taxes
Executive
Compensation
Activist Agenda
Compliance (Tax
forms)
Financial Accountability for Nonprofits
 Compliance
 Accountability
 Best Practices
 Risk Management
 Crisis Management
Compliance
Government and
other technical requirements
Compliance - State
• Indiana Secretary of State
Annual Business Entity Report
• Indiana State Board of Accounts
• Financial Reporting for Government Funds
Entity Annual Report (E-1)
• Indiana Department of Revenue
NP-20
Compliance - Federal
IRS – 990 Form
<$50,000 – 990 N
• Change in threshold
beginning 2010
• On-line ONLY
• Due 5 + 15 after end of
fiscal year
• NO extensions of time!
>$50,000 – 990 EZ/990
• Due 5 + 15
• 6 month automatic extension
• For most nonprofits – 990 EZ
• Minimal property or real
estate
• Normal gross receipts <
$200,000
• Total Assets < $500,000
Failure to file – automatic revocation of §501(c)(3) status
Compliance – IRS
Is your nonprofit “on the list?”
 IRS Publication 78– no longer published
 Search-able database:
http://www.irs.gov/Charities-&-Non-
Profits/Exempt-Organizations-Select-Check
 Search: IRS select check
 NOTE - Incorporation as a State (Indiana)
nonprofit does not equal IRS §501(c)(3) status
Updated slide
Compliance - Employment
Employment taxes
and reports must be
timely filed!
Federal -- 941 –
Employer’s Quarterly
Federal Tax Return
State -- WH-1 –
Employer’s State Tax
Return
2011 – ONLINE
requirement for
many organizations
Federal – EFTPS
(electronic federal
tax payment system)
State – IN-Tax
Employee
Classification
“Exempt” versus
“non exempt”
employees
Wages and Hours
laws
Fair Hiring and
Nondiscrimination
Does not apply to all
employers
Applies if you receive
government $$
Compliance - UBIT
• (A) Trade or business
• (B) regularly carried on
• (C) not “substantially related” to exempt
purpose
UBIT – Unrelated
Business Income
Tax
• Rental income
• Product sales (storefront)
• Does not include investment income
Examples:
If UBIT constitutes “substantial portion” of income,
nonprofit can lose exempt status!
Accountabilit
y
Requirements to protect the
financial integrity of the nonprofit
Accountability
The Buck Stops
with the Board
Board reports to
• Donors
• Government
• Sponsors
• Grantors
• Constituents
Are you Good
Stewards of the
resources the
public entrusts
in your care?
What is Financial Accountability?
The Board is Responsible for:
Knowing the financial status of the
NP
Understanding the financial status
Acting on financial needs of the NP
Preventing financial mishaps
Mitigating financial crisis
Financial Accountability
Basic Requirements
 Financial Policies
 Financial Controls
 Monitor appropriate use of nonprofit funds
 Rules for Charitable Donations
 Audit - review
Handout – 10 Financial Priorities for Nonprofit Boards
Accountability - Financial
Policies
 Policies for –
 Handling Money
 Recording Money
 Reporting Money
Handout – Nonprofit Financial Control Policy
Accountability - Financial Controls
SSARS Standards (Statements on Standards for Accounting
And Review Services)
Financial Procedures Manual
Restrictions documented and honored
Training program for Staff and Board
Document Retention/Destruction Policy
Handout – Document Destruction Policy
Accountability - Financial
Oversight
Watch the money - Watch the people
Financial Oversight is the review of both finances and financial
practices
Ensures safe, ethical financial procedures
Protects Nonprofits and the Directors/Staff
Provides integrity and transparency to the public
Catches financial difficulties before they become financial
impossibilities
Handout – 10 Tips for Keeping an Eye on Finances
Accountability - Charitable
Donations
• What can be considered a donation?
• What paperwork is required?
• Donations of goods or funds > $250 require
written acknowledgement
• Magic language: “No goods or services
were provide in exchange for this
donation”
Watch the Rules regarding
charitable donations!
NOTE – donations of TIME and
EXPERTISE are NOT deductible!
Handout: Top 10 Rules for Charitable Donations
Accountability - Audit
Review
Full Audit
Most Expensive
Most Comprehensive
Review of Finances,
Financial Practices,
Board practices
Review
Medium Review (and
cost)
“Reasonable Basis”
Does not review
policies, procedures,
internal controls
Compilation
Most Basic (least
expensive)
Only reviews financial
information on the
surface
Bank Statements,
Financial records
provided by client
No assurances, no
opinion
Internal
Performed “in house” or
informally
Generally not accepted
for grants or
government
Suitable for very small
nonprofits
Provides minimal
oversight and protection
Accountability -
Governance
• Personal Benefit
• Abuse of Status
Conflict of Interest
• Board – Staff – Volunteer - Donor
Ethical Standards
Handout – Conflict of Interest Policy
Accountability - Conflicts of
Interest
Board
Member
Conflicts
Staff
Conflicts
Donor
Conflicts
Volunteer
Conflicts
Accountability – No Personal
Benefit
A Nonprofit
CANNOT
distribute funds
to members,
officers or
directors
Abuse of Nonprofit Status
Consequences of Abuse of
Status
 IRS Consequences – $$
 Fines to Nonprofit
 Fines to Board of Directors
 Fines to Staff
 PERSONAL LIABILITY FOR ALL!
 IRS Consequences – Revocation of
Nonprofit Status
Accountability - Ethics
When are your
actions…
Legal? Illegal? Question-
able?
Un-
ethical?
Nonprofit Ethical Issues -
Examples
Improper donor acknowledgements
Donations
of time are
not tax-
deductible
Donor “influence-buying”
Improper arrangements with donors
Failing to include both spouses in joint gift paperwork
More Examples - Ethics
Failure to properly account
and restrict use of donor-
specified donations (illegal
and unethical!)
• Capital contributions used for
operational expenses
• “Borrowing” from restricted funds
Purchases from Board-
member business without
proper disclosure (the copy
shop example)
Failure to consult
professionals for assistance,
when needed (lawyer –
accountant)
Improper oversight of
spending (financial control
policies) - Indianapolis
Humane Society
Handout – Whistleblower Policy
Accountability and Transparency
– Credibility to the Public
Required disclosures
• Tax returns
• Organizational Documents
• Articles of Incorporation
• Bylaws
• Funds used for lobbying
• Application for Exempt
Status
Recommended
disclosures
• Annual report
• Basic Financial Statement
• Report of Activities
• Mission/Vision
Regularly provide information to the Public
Improving Fiscal Health
 General Tips for Healthy Nonprofits
 Pay attention to finances as well as mission
 Recruit Board members based on need
 Embrace in-kind donations – but have a plan
 Make smart decisions about facilities
 Growth is not always good – watch “mission
creep” and inadequate capacity
Handout – How Small Nonprofits Can Improve
Risk Management
Steps to Identify and manage
nonprofit financial risk
Risk Management for
Nonprofits
 Best Practices to Prevent Financial
Crisis
 Identify Risk
 Ranks Risk
 Identify Policies to manage risk
 Implement protections
 Implement procedures in event of crisis
General Liability Insurance
Don’t Leave
Home Without
It!
“Slip and Fall”
insurance for
basic activities
Personal
Injury
Property
Damage
Most places
require it
Facility rental
Working with
other
organizations
NOTE –
Usually DOES
NOT COVER
MEMBERS
Risk Management – D&O
Insurance
D&O
Insurance
covers
Breach of Duty
Wrongful acts of
the board
Mismanagement
What
D&O
Does
Provides legal
defense
Pays claims
What
D&O
Doesn’t
Normal liability
claims
Criminal acts
Directors & Officers Insurance Protects - Board and Key Staff
Risk Management Plan
Types of Risk to Manage
• Board members, volunteers, employees,
clients, donors, the public.
People
• Buildings, facilities, equipment,
materials, copyrights, trademarks
Property
• sales, grants, contributions,
sponsors, fund raisingIncome
• reputation, stature in community,
ability to raise funds and appeal to
prospective volunteers
Goodwill
Handout – Risk Management Policy
Risk Management - People
 Poor economy has resulted in an increase in criminal
conduct against nonprofits
 Embezzlement by employees
 Embezzlement by officers
 Fraud from “outsiders”
 Phrase of the Day – “Trust But Verify”
Risk Management and
Issues of Fraud and the Nonprofit Sector
No comprehensive research on depth/breadth of
fraud in the nonprofit sector (mostly from “headline
news”) – most research includes nonprofit as a
subset of broader scope
“Headline News” creates an inaccurate picture
• Impression of more fraud than actually exists
• Impression of “we’re not like that” fosters complacency
Ignorance of Full PR Impact of fraud in “headline
news”
• Every dollar lost to fraud = lost ability to achieve mission
• Every fraud headline > public scrutiny of nonprofits
• Every fraud headline < public donations to nonprofits
Fraud in the Nonprofit Sector is on the Rise!
2012 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Detected?
2012 Global Fraud Study, Association of Certified Fraud Examiners
42.1%
15.1%
14.0%
7.4%
5.3%
4.5%
3.3%
2.6%
2.0%
1.7%
1.1%
1.0%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0%
Tip
Management Review
Internal Audit
By Accident
Account Reconciliation
Document Examination
External Audit
Notified by Police
Surveillance
Confession
Other
Internal Controls
Percent of Cases
Percent of Cases
How Long Does it Take to Discover
Fraud?
38
30
24
24
24
24
19
18
18
12
12
0 10 20 30 40
Payroll
Check Tampering
Financial Statement…
Expense…
Billing
Skimming
Cash on Hand
Cash Larceny
Corruption
Non-Cash
Register Disbursements
Median Months to Detection
Median Months to
Detection
2012 Global Fraud Study, Association of Certified Fraud Examiners
BehaviorRedFlags
6.5%
5.3%
8.1%
8.4%
12.6%
19.2%
14.8%
14.8%
18.2%
35.8%
27.1%
Refuses vacations
Past legal problems
Past employment problems
Addiction problems
Paranoia
Close association w/vendor
Wheeler-Dealer
Divorce/Family
Control Issues
Living Beyond Means
Financial Difficulties
What are the most common types of fraud?
14.60%
11.00%
24.90%14.50%
11.90%
9.30%
3.60% 11.80%
Skimming
Larceny
Billing
Expense
Check
Payroll
Cash Register
Cash on Hand
2012 Global Fraud Study, Association of Certified Fraud Examiners
Handout -- Asset Misappropriations
Who Commits Fraud? How Much is Lost?
$50,000
$150,000
$373,000
$86,000
$0 $100,000 $200,000 $300,000 $400,000
Employee (43.0%)
Manager (34.3%)
Executive (18.5%)
Other (4.2%)
Median Loss
Median Loss
2012 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Punished?
 Termination of employment = 72%
 No punishment = 7%
 Quit/disappeared = 8%
 Referral to law enforcement = 65%
 Prosecutor declines to prosecute =25%
(Note – numbers total greater than 100% because more than one
action is taken)
“An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,”
Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
What is the likelihood of recovering funds?
(1)
 Nothing recovered = 48%
 Complete recovery = 16%
 Partial recovery = 36%
 Small organizations are much more
likely to be a victim of occupational fraud
 Lack of anti-fraud controls in smaller
organizations contributes to vulnerability
Who is more likely to be victimized? (2)
1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,”
Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
Who Commits Fraud?
 High-level fraudsters (Officers/Directors) cause
greatest damage – more than 3x more
costly, and take longer to detect.
 More than 85% have never been previously
charged or convicted.
 Behavior warning signs: Living beyond means
and experiencing financial difficulty
 YES – The 2010 Global Fraud Study found
that organizations that had common controls in
place had
 Significantly fewer losses (in # and $)
 Shorter time-to-detection
2012 Global Fraud Study, Association of Certified Fraud Examiners
Do anti-fraud measures help prevent
fraud?
Handout – Fraud Prevention Checklist
Handout – Sample Board Anti-Fraud Policy
Primary Control Weaknesses for Victim
Orgs.
Handouts – 10 Ways to Catch Fraud and Mistakes from Outside
Handout – 15 Ways to Minimize Employee Fraud
Nonprofits and Fraud
What to do when it happens to you!
• Lock-down data
• Start a formal audit process with outside auditor
• Change procedures and rotate staff responsibilities
If you suspect fraud – act immediately!
• All of the above, PLUS
• Confront the perpetrator (employee, officer, outside
contractor)
• Copy and compile evidence in a separate, protected and
confidential file
• Contact the police, if appropriate
If you verify fraud
Handout – Someone Stole the Cashbox!
Handout – Preventing and Responding to Fraud
PR for Nonprofits
Public Relations During Fraud Crisis
If Fraud or
embezzlement
finds your
Nonprofit,
• How the public
hears about and
perceives the
incident can
drastically affect
the nonprofit’s
ability to move
beyond the
event.
DO NOT HIDE
or Minimize the
seriousness of
the event
• If you are
contacted by the
press, answer! - if
you don’t get your
story out, no one
will, and
speculation will
replace facts
Have a plan of
action for
response
• If employee:
suspension, termination
• If board member:
resignation, removal
• Note appearance of
impropriety is enough to
take action for a board
member, but more evidence
is needed to take action
against an employee
Handout – Public Relations During Nonprofit Crisis
Preventing Fraud
Have and use financial control
policies
Know who handles the money
Remove temptation
Review financial information
• ALSO - have independent review of finances
Be aware that it can happen to
your nonprofit!
Crisis Management – Effect of
Economy
 Nonprofits showed growth in contributions in 2011 compared with 2010, but
slight reduction from 2011-2012
Source: Guidestar 2012 Nonprofit Fundraising Survey
0
20
40
60
80
100
120
2009-2010 2010-2011 2011-2012
Less than last year
Approximately the same
More than last year
Don't Know
Crisis Management 101
Surviving Financial Downturn
 Step 1 – Review the Organization
 How well do you meet your budget
(typical year)?
 What shortfall do you anticipate?
 How long can you survive at
reduced budget levels?
 How are you affected by each
funding source?
Crisis Management 101
Surviving Financial Downturn
 Step 2 – Make a Plan
 Risk Management Plan
 What can you reduce and maintain
current levels of service?
 What can you reduce and maintain
minimum service?
 Where can you increase funding
○ Lapsed donors, new donors, alternate funding
sources
Crisis Management 101
Surviving Financial Downturn
 Step 3 – Creative Options
New Fund Raising
Opportunities
○ Social media, networking, micro-
fundraising
 Collaborations with similar or
complementary nonprofits
 Spin-off/Re-Master current activities
Crisis Management 101
Surviving Financial Downturn
 Step 4 – Acute Crisis Management
 Reduction in programs
○ Prioritize – what MUST you retain?
○ Reduce scope/ Increase fees
 Reduction in Staff
○ Reduction in Staff ≠ previous service levels
○ Reduction in Staff = do it right
 What is your “limit”?
○ Minimum financial - resource - program - mission
 PR in times of Crisis – Preserving public image
Financial Accountability
for Nonprofits
Compliance
Accountability
Best Practices
Risk Management
Crisis Management
Handout – Financial Accountability Further Reading
Handout – Where to Go for Government Compliance
Any Questions?
Miriam Robeson, Attorney
Today’s materials are available on
Miriam’s Website:
http://blog.lawlatte.com/index.php/2013-
workshops/

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Ff&f elkhart june 11, 2013

  • 1. Financial Management For Nonprofits Presenter Miriam Robeson, Attorney June 11, 2013 Sponsored by United Way of Elkhart County
  • 2. Why Are We Here? The IRS has increased scrutiny of nonprofits with an aggressive program to revoke nonprofit status for out-of- compliance nonprofits Economy has decreased available funds for nonprofit budgets, but increased criticism of nonprofit Since 2006, instances of nonprofit fraud have risen steadily with the decline in the economy It’s easier to PREVENT problems with nonprofit status – after problems become public, it may be too late to fix Information Level –Intermediate Assumes familiarity with nonprofit finance
  • 3. Why Are We Here – Part 2 “Ripped from the Headlines” Charity Leader Accused of Spending NY State Funds on Herself CA sues veterans charity over spending pay and perks MA man admits to $900K theft from nonprofit he led OR Musician Accused of Faking Charity Album to Bilk Investors DC council member sentenced to 38 months for stealing $350K from youth programs In Indiana… • Indy Child Care organization under investigation • Franklin woman sentenced to 3 years probation for $12K theft
  • 4. Why We are Here – Part 3 The IRS In June, 2011, the IRS “automatically revoked” the nonprofit status of more than 275,000 nonprofits, and continues to aggressively revoke status of delinquent NPs Since 2008, the IRS has added more than 100 employees to the Exempt Organizations Section IRS increases nonprofit oversight Employment Taxes Executive Compensation Activist Agenda Compliance (Tax forms)
  • 5. Financial Accountability for Nonprofits  Compliance  Accountability  Best Practices  Risk Management  Crisis Management
  • 7. Compliance - State • Indiana Secretary of State Annual Business Entity Report • Indiana State Board of Accounts • Financial Reporting for Government Funds Entity Annual Report (E-1) • Indiana Department of Revenue NP-20
  • 8. Compliance - Federal IRS – 990 Form <$50,000 – 990 N • Change in threshold beginning 2010 • On-line ONLY • Due 5 + 15 after end of fiscal year • NO extensions of time! >$50,000 – 990 EZ/990 • Due 5 + 15 • 6 month automatic extension • For most nonprofits – 990 EZ • Minimal property or real estate • Normal gross receipts < $200,000 • Total Assets < $500,000 Failure to file – automatic revocation of §501(c)(3) status
  • 9. Compliance – IRS Is your nonprofit “on the list?”  IRS Publication 78– no longer published  Search-able database: http://www.irs.gov/Charities-&-Non- Profits/Exempt-Organizations-Select-Check  Search: IRS select check  NOTE - Incorporation as a State (Indiana) nonprofit does not equal IRS §501(c)(3) status Updated slide
  • 10. Compliance - Employment Employment taxes and reports must be timely filed! Federal -- 941 – Employer’s Quarterly Federal Tax Return State -- WH-1 – Employer’s State Tax Return 2011 – ONLINE requirement for many organizations Federal – EFTPS (electronic federal tax payment system) State – IN-Tax Employee Classification “Exempt” versus “non exempt” employees Wages and Hours laws Fair Hiring and Nondiscrimination Does not apply to all employers Applies if you receive government $$
  • 11. Compliance - UBIT • (A) Trade or business • (B) regularly carried on • (C) not “substantially related” to exempt purpose UBIT – Unrelated Business Income Tax • Rental income • Product sales (storefront) • Does not include investment income Examples: If UBIT constitutes “substantial portion” of income, nonprofit can lose exempt status!
  • 12. Accountabilit y Requirements to protect the financial integrity of the nonprofit
  • 13. Accountability The Buck Stops with the Board Board reports to • Donors • Government • Sponsors • Grantors • Constituents Are you Good Stewards of the resources the public entrusts in your care?
  • 14. What is Financial Accountability? The Board is Responsible for: Knowing the financial status of the NP Understanding the financial status Acting on financial needs of the NP Preventing financial mishaps Mitigating financial crisis
  • 15. Financial Accountability Basic Requirements  Financial Policies  Financial Controls  Monitor appropriate use of nonprofit funds  Rules for Charitable Donations  Audit - review Handout – 10 Financial Priorities for Nonprofit Boards
  • 16. Accountability - Financial Policies  Policies for –  Handling Money  Recording Money  Reporting Money Handout – Nonprofit Financial Control Policy
  • 17. Accountability - Financial Controls SSARS Standards (Statements on Standards for Accounting And Review Services) Financial Procedures Manual Restrictions documented and honored Training program for Staff and Board Document Retention/Destruction Policy Handout – Document Destruction Policy
  • 18. Accountability - Financial Oversight Watch the money - Watch the people Financial Oversight is the review of both finances and financial practices Ensures safe, ethical financial procedures Protects Nonprofits and the Directors/Staff Provides integrity and transparency to the public Catches financial difficulties before they become financial impossibilities Handout – 10 Tips for Keeping an Eye on Finances
  • 19. Accountability - Charitable Donations • What can be considered a donation? • What paperwork is required? • Donations of goods or funds > $250 require written acknowledgement • Magic language: “No goods or services were provide in exchange for this donation” Watch the Rules regarding charitable donations! NOTE – donations of TIME and EXPERTISE are NOT deductible! Handout: Top 10 Rules for Charitable Donations
  • 20. Accountability - Audit Review Full Audit Most Expensive Most Comprehensive Review of Finances, Financial Practices, Board practices Review Medium Review (and cost) “Reasonable Basis” Does not review policies, procedures, internal controls Compilation Most Basic (least expensive) Only reviews financial information on the surface Bank Statements, Financial records provided by client No assurances, no opinion Internal Performed “in house” or informally Generally not accepted for grants or government Suitable for very small nonprofits Provides minimal oversight and protection
  • 21. Accountability - Governance • Personal Benefit • Abuse of Status Conflict of Interest • Board – Staff – Volunteer - Donor Ethical Standards Handout – Conflict of Interest Policy
  • 22. Accountability - Conflicts of Interest Board Member Conflicts Staff Conflicts Donor Conflicts Volunteer Conflicts
  • 23. Accountability – No Personal Benefit A Nonprofit CANNOT distribute funds to members, officers or directors
  • 25. Consequences of Abuse of Status  IRS Consequences – $$  Fines to Nonprofit  Fines to Board of Directors  Fines to Staff  PERSONAL LIABILITY FOR ALL!  IRS Consequences – Revocation of Nonprofit Status
  • 26. Accountability - Ethics When are your actions… Legal? Illegal? Question- able? Un- ethical?
  • 27. Nonprofit Ethical Issues - Examples Improper donor acknowledgements Donations of time are not tax- deductible Donor “influence-buying” Improper arrangements with donors Failing to include both spouses in joint gift paperwork
  • 28. More Examples - Ethics Failure to properly account and restrict use of donor- specified donations (illegal and unethical!) • Capital contributions used for operational expenses • “Borrowing” from restricted funds Purchases from Board- member business without proper disclosure (the copy shop example) Failure to consult professionals for assistance, when needed (lawyer – accountant) Improper oversight of spending (financial control policies) - Indianapolis Humane Society Handout – Whistleblower Policy
  • 29. Accountability and Transparency – Credibility to the Public Required disclosures • Tax returns • Organizational Documents • Articles of Incorporation • Bylaws • Funds used for lobbying • Application for Exempt Status Recommended disclosures • Annual report • Basic Financial Statement • Report of Activities • Mission/Vision Regularly provide information to the Public
  • 30. Improving Fiscal Health  General Tips for Healthy Nonprofits  Pay attention to finances as well as mission  Recruit Board members based on need  Embrace in-kind donations – but have a plan  Make smart decisions about facilities  Growth is not always good – watch “mission creep” and inadequate capacity Handout – How Small Nonprofits Can Improve
  • 31.
  • 32. Risk Management Steps to Identify and manage nonprofit financial risk
  • 33. Risk Management for Nonprofits  Best Practices to Prevent Financial Crisis  Identify Risk  Ranks Risk  Identify Policies to manage risk  Implement protections  Implement procedures in event of crisis
  • 34. General Liability Insurance Don’t Leave Home Without It! “Slip and Fall” insurance for basic activities Personal Injury Property Damage Most places require it Facility rental Working with other organizations NOTE – Usually DOES NOT COVER MEMBERS
  • 35. Risk Management – D&O Insurance D&O Insurance covers Breach of Duty Wrongful acts of the board Mismanagement What D&O Does Provides legal defense Pays claims What D&O Doesn’t Normal liability claims Criminal acts Directors & Officers Insurance Protects - Board and Key Staff
  • 36. Risk Management Plan Types of Risk to Manage • Board members, volunteers, employees, clients, donors, the public. People • Buildings, facilities, equipment, materials, copyrights, trademarks Property • sales, grants, contributions, sponsors, fund raisingIncome • reputation, stature in community, ability to raise funds and appeal to prospective volunteers Goodwill Handout – Risk Management Policy
  • 37. Risk Management - People  Poor economy has resulted in an increase in criminal conduct against nonprofits  Embezzlement by employees  Embezzlement by officers  Fraud from “outsiders”  Phrase of the Day – “Trust But Verify”
  • 38. Risk Management and Issues of Fraud and the Nonprofit Sector No comprehensive research on depth/breadth of fraud in the nonprofit sector (mostly from “headline news”) – most research includes nonprofit as a subset of broader scope “Headline News” creates an inaccurate picture • Impression of more fraud than actually exists • Impression of “we’re not like that” fosters complacency Ignorance of Full PR Impact of fraud in “headline news” • Every dollar lost to fraud = lost ability to achieve mission • Every fraud headline > public scrutiny of nonprofits • Every fraud headline < public donations to nonprofits
  • 39. Fraud in the Nonprofit Sector is on the Rise! 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 40. How is Fraud Detected? 2012 Global Fraud Study, Association of Certified Fraud Examiners 42.1% 15.1% 14.0% 7.4% 5.3% 4.5% 3.3% 2.6% 2.0% 1.7% 1.1% 1.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% Tip Management Review Internal Audit By Accident Account Reconciliation Document Examination External Audit Notified by Police Surveillance Confession Other Internal Controls Percent of Cases Percent of Cases
  • 41. How Long Does it Take to Discover Fraud? 38 30 24 24 24 24 19 18 18 12 12 0 10 20 30 40 Payroll Check Tampering Financial Statement… Expense… Billing Skimming Cash on Hand Cash Larceny Corruption Non-Cash Register Disbursements Median Months to Detection Median Months to Detection 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 42. BehaviorRedFlags 6.5% 5.3% 8.1% 8.4% 12.6% 19.2% 14.8% 14.8% 18.2% 35.8% 27.1% Refuses vacations Past legal problems Past employment problems Addiction problems Paranoia Close association w/vendor Wheeler-Dealer Divorce/Family Control Issues Living Beyond Means Financial Difficulties
  • 43. What are the most common types of fraud? 14.60% 11.00% 24.90%14.50% 11.90% 9.30% 3.60% 11.80% Skimming Larceny Billing Expense Check Payroll Cash Register Cash on Hand 2012 Global Fraud Study, Association of Certified Fraud Examiners Handout -- Asset Misappropriations
  • 44. Who Commits Fraud? How Much is Lost? $50,000 $150,000 $373,000 $86,000 $0 $100,000 $200,000 $300,000 $400,000 Employee (43.0%) Manager (34.3%) Executive (18.5%) Other (4.2%) Median Loss Median Loss 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 45. How is Fraud Punished?  Termination of employment = 72%  No punishment = 7%  Quit/disappeared = 8%  Referral to law enforcement = 65%  Prosecutor declines to prosecute =25% (Note – numbers total greater than 100% because more than one action is taken) “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
  • 46. What is the likelihood of recovering funds? (1)  Nothing recovered = 48%  Complete recovery = 16%  Partial recovery = 36%  Small organizations are much more likely to be a victim of occupational fraud  Lack of anti-fraud controls in smaller organizations contributes to vulnerability Who is more likely to be victimized? (2) 1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations 2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
  • 47. Who Commits Fraud?  High-level fraudsters (Officers/Directors) cause greatest damage – more than 3x more costly, and take longer to detect.  More than 85% have never been previously charged or convicted.  Behavior warning signs: Living beyond means and experiencing financial difficulty  YES – The 2010 Global Fraud Study found that organizations that had common controls in place had  Significantly fewer losses (in # and $)  Shorter time-to-detection 2012 Global Fraud Study, Association of Certified Fraud Examiners Do anti-fraud measures help prevent fraud? Handout – Fraud Prevention Checklist Handout – Sample Board Anti-Fraud Policy
  • 48. Primary Control Weaknesses for Victim Orgs. Handouts – 10 Ways to Catch Fraud and Mistakes from Outside Handout – 15 Ways to Minimize Employee Fraud
  • 49. Nonprofits and Fraud What to do when it happens to you! • Lock-down data • Start a formal audit process with outside auditor • Change procedures and rotate staff responsibilities If you suspect fraud – act immediately! • All of the above, PLUS • Confront the perpetrator (employee, officer, outside contractor) • Copy and compile evidence in a separate, protected and confidential file • Contact the police, if appropriate If you verify fraud Handout – Someone Stole the Cashbox! Handout – Preventing and Responding to Fraud
  • 50. PR for Nonprofits Public Relations During Fraud Crisis If Fraud or embezzlement finds your Nonprofit, • How the public hears about and perceives the incident can drastically affect the nonprofit’s ability to move beyond the event. DO NOT HIDE or Minimize the seriousness of the event • If you are contacted by the press, answer! - if you don’t get your story out, no one will, and speculation will replace facts Have a plan of action for response • If employee: suspension, termination • If board member: resignation, removal • Note appearance of impropriety is enough to take action for a board member, but more evidence is needed to take action against an employee Handout – Public Relations During Nonprofit Crisis
  • 51. Preventing Fraud Have and use financial control policies Know who handles the money Remove temptation Review financial information • ALSO - have independent review of finances Be aware that it can happen to your nonprofit!
  • 52. Crisis Management – Effect of Economy  Nonprofits showed growth in contributions in 2011 compared with 2010, but slight reduction from 2011-2012 Source: Guidestar 2012 Nonprofit Fundraising Survey 0 20 40 60 80 100 120 2009-2010 2010-2011 2011-2012 Less than last year Approximately the same More than last year Don't Know
  • 53. Crisis Management 101 Surviving Financial Downturn  Step 1 – Review the Organization  How well do you meet your budget (typical year)?  What shortfall do you anticipate?  How long can you survive at reduced budget levels?  How are you affected by each funding source?
  • 54. Crisis Management 101 Surviving Financial Downturn  Step 2 – Make a Plan  Risk Management Plan  What can you reduce and maintain current levels of service?  What can you reduce and maintain minimum service?  Where can you increase funding ○ Lapsed donors, new donors, alternate funding sources
  • 55. Crisis Management 101 Surviving Financial Downturn  Step 3 – Creative Options New Fund Raising Opportunities ○ Social media, networking, micro- fundraising  Collaborations with similar or complementary nonprofits  Spin-off/Re-Master current activities
  • 56. Crisis Management 101 Surviving Financial Downturn  Step 4 – Acute Crisis Management  Reduction in programs ○ Prioritize – what MUST you retain? ○ Reduce scope/ Increase fees  Reduction in Staff ○ Reduction in Staff ≠ previous service levels ○ Reduction in Staff = do it right  What is your “limit”? ○ Minimum financial - resource - program - mission  PR in times of Crisis – Preserving public image
  • 57. Financial Accountability for Nonprofits Compliance Accountability Best Practices Risk Management Crisis Management Handout – Financial Accountability Further Reading Handout – Where to Go for Government Compliance
  • 58. Any Questions? Miriam Robeson, Attorney Today’s materials are available on Miriam’s Website: http://blog.lawlatte.com/index.php/2013- workshops/