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Fraud, Finance and
   Freaking Out!
Risk and Crisis Management
      For Nonprofits
             Presenter
     Miriam Robeson, Attorney
        September 18, 2012
Why Are We Here?




Information Level –Intermediate
Assumes familiarity with nonprofit finance
Why Are We Here – Part 2
The Horror Stories and Bad Press - 2012
Why We are Here – Part 3
The IRS
Financial Accountability for
               Nonprofits
   Compliance
   Accountability
   Best Practices
   Risk Management
   Crisis Management
 Government and other
  technical requirements



                    Compliance
Compliance - State
Compliance - Federal




    Failure to file – automatic revocation of §501(c)(3)
                            status
Updated slide
Compliance – IRS
Is your nonprofit “on the list?”
 IRS Publication 78– no longer published
 Search-able database:
  http://www.irs.gov/Charities-&-Non-
  Profits/Exempt-Organizations-Select-Check
 Search: IRS select check
 NOTE - Incorporation as a State (Indiana)
  nonprofit does not equal IRS §501(c)(3) status
Compliance - Employment
Compliance - UBIT
 Requirements to protect the
  financial integrity of the
  nonprofit



                 Accountability
Accountability
What is Financial Accountability?
The Board is Responsible for:
Handout – 10 Tips for Keeping an Eye on Finances
Financial Oversight
Watch the money - Watch the people
Handout – 10 Financial Priorities for Nonprofit Boards


       Accountability - Financial
 Financial Policies
 Financial Controls
 Monitor appropriate use of nonprofit
  funds
 Audit - review
Handout – Nonprofit Financial Control Policy

   Accountability -
   Financial Governance Policies
 Policies for –
   Handling Money
   Recording Money
   Reporting Money
Handout – Document Destruction Policy

Accountability - Financial Controls
Handout – Conflict of Interest Policy

Accountability - Governance
Accountability - Conflicts of Interest
Accountability - Personal Benefit
Abuse of Nonprofit Status

 Improper Conduct
 Executive Compensation
 “Private Inurement”
     Excessive compensation
     Unreasonable Rental Agreements
     Unreasonable lending agreements
     Unreasonable sales transaction
Consequences of Abuse of Status
 IRS Consequences – $$
     Fines to Nonprofit
     Fines to Board of Directors
     Fines to Staff
     PERSONAL LIABILITY FOR ALL!
 IRS Consequences – Revocation of
  Nonprofit Status
Accountability - Ethics
Nonprofit Ethical Issues - Examples
 Improper donor acknowledgements
    Donations of time are not tax-deductible
 Donor “influence-buying”
 Improper arrangements with donors
    Failing to include both spouses in joint gift paperwork
 Staff/ED/Board/Volunteer accepting gifts from
  donors
 Failing to take responsibility (“Not My Fault”)
Handout – Whistleblower Policy

More Examples - Ethics
Transparency – Credibility to Public
 Regularly provide information to the Public
 Steps to Identify and manage
  nonprofit financial risk



                  Risk
                  Management
Risk Management for
            Nonprofits
 Best Practices to Prevent Financial
  Crisis
   Identify Risk
   Ranks Risk
   Identify Policies to manage risk
   Implement protections
   Implement procedures in event of crisis
Risk Management – D&O Insurance
Directors & Officers Insurance Protects - Board and Key Staff
Handout – Risk Management Policy
Risk Management Plan
Types of Risk to Manage
Risk Management - People

 Poor economy has resulted in an increase in
  criminal conduct against nonprofits
 Embezzlement by employees
 Embezzlement by officers
 Fraud from “outsiders”

 Phrase of the Day – “Trust But Verify”
Issues of Fraud and the Nonprofit Sector
Fraud in the Nonprofit Sector is on the Rise!




  2012 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Detected?




2012 Global Fraud Study, Association of Certified Fraud Examiners
How Long Does it Take to Discover Fraud?




2012 Global Fraud Study, Association of Certified Fraud Examiners
Behavior Red
   Flags
Handout -- Asset Misappropriations
What are the most common types of fraud?




  2012 Global Fraud Study, Association of Certified Fraud Examiners
Who Commits Fraud? How Much?




2012 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Punished?
 Termination of employment = 72%
 No punishment = 7%
 Quit/disappeared = 8%
 Referral to law enforcement = 65%
 Prosecutor declines to prosecute =25%


(Note – numbers total greater than 100% because more
  than one action is taken)
 “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,”
Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
What is the likelihood of recovering funds? (1)
    Nothing recovered = 48%
    Complete recovery = 16%
    Partial recovery = 36%
   WHO IS MORE LIKELY TO BE
   VICTIMIZED? (2)
    Small organizations are much more likely to be a victim of
     occupational fraud
    Lack of anti-fraud controls in smaller organizations
     contributes to vulnerability
1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,”
Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
Who Commits Fraud?                            Handout – Fraud Prevention Checklist
                                          Handout – Sample Board Anti-Fraud Policy
 High-level fraudsters (Officers/Directors) cause greatest
  damage – more than 3x more costly, and take longer to
  detect.
 More than 85% have never been previously charged or
  convicted.
 Behavior warning signs: Living beyond means and
DO ANTI-FRAUD difficulty
  experiencing financial MEASURES HELP

PREVENT FRAUD?
 YES – The 2010 Global Fraud Study found that organizations
  that had common controls in place had
     Significantly fewer losses (in # and $)
     Shorter time-to-detection
   2012 Global Fraud Study, Association of Certified Fraud Examiners
Handouts – 10 Ways to Catch Fraud and Mistakes from
                                                                Outside
                         Handout – 15 Ways to Minimize Employee Fraud
Primary Control Weaknesses for Victim Orgs.
Handout – Someone Stole the Cashbox!
Nonprofits and Fraud   Handout – Preventing and Responding to Fraud

What to do when it happens to you!
PR for Nonprofits     Handout – Public Relations During Nonprofit Crisis

Public Relations During Fraud Crisis
Preventing Fraud
Crisis Management - The Good News




 Nonprofits showed growth in contributions in 2011 compared with 2010

     Source: Guidestar 2011 Nonprofit Fundraising Survey
Crisis Management 101
Surviving Financial Downturn
 Step 1 – Review the Organization
   How well do you meet your budget
    (typical)?
   What shortfall do you anticipate?
   How long can you survive at reduced
    budget levels?
   How are you affected by each funding
    source?
Crisis Management 101
Surviving Financial Downturn
 Step 2 – Make a Plan
   Risk Management Plan
   What can you reduce and maintain current
    levels of service?
   What can you reduce and maintain minimum
    service?
   Where can you increase funding
      Lapsed donors, new donors, alternate funding sources
Crisis Management 101
Surviving Financial Downturn
 Step 3 – Creative Options
   New Fund Raising Opportunities
      Social media, networking, micro-fundraising
   Collaborations with similar or complementary
    nonprofits
   Spin-off/Re-Master current activities
Crisis Management 101
Surviving Financial Downturn
   Step 4 – Acute Crisis Management
      Reduction in programs
          Prioritize – what MUST you retain?
          Reduce scope/ Increase fees

      Reduction in Staff
          Reduction in Staff ≠ previous service levels
          Reduction in Staff = do it right

      What is your “limit”?
          Minimum financial - resource - program - mission

      PR in times of Crisis – Preserving public image
Financial Accountability
     for Nonprofits
Any Questions?
 Thank you for your attention!
    Miriam Robeson, Attorney

 Today’s materials are available on
         Miriam’s Website:
http://blog.lawlatte.com/index.php/
          2012-workshops/

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Fraud, Finance and Freaking Out! Risk Management for Nonprofits

  • 1. Fraud, Finance and Freaking Out! Risk and Crisis Management For Nonprofits Presenter Miriam Robeson, Attorney September 18, 2012
  • 2. Why Are We Here? Information Level –Intermediate Assumes familiarity with nonprofit finance
  • 3. Why Are We Here – Part 2 The Horror Stories and Bad Press - 2012
  • 4. Why We are Here – Part 3 The IRS
  • 5. Financial Accountability for Nonprofits  Compliance  Accountability  Best Practices  Risk Management  Crisis Management
  • 6.  Government and other technical requirements Compliance
  • 8. Compliance - Federal Failure to file – automatic revocation of §501(c)(3) status
  • 9. Updated slide Compliance – IRS Is your nonprofit “on the list?”  IRS Publication 78– no longer published  Search-able database: http://www.irs.gov/Charities-&-Non- Profits/Exempt-Organizations-Select-Check  Search: IRS select check  NOTE - Incorporation as a State (Indiana) nonprofit does not equal IRS §501(c)(3) status
  • 12.  Requirements to protect the financial integrity of the nonprofit Accountability
  • 14. What is Financial Accountability? The Board is Responsible for:
  • 15. Handout – 10 Tips for Keeping an Eye on Finances Financial Oversight Watch the money - Watch the people
  • 16. Handout – 10 Financial Priorities for Nonprofit Boards Accountability - Financial  Financial Policies  Financial Controls  Monitor appropriate use of nonprofit funds  Audit - review
  • 17. Handout – Nonprofit Financial Control Policy Accountability - Financial Governance Policies  Policies for –  Handling Money  Recording Money  Reporting Money
  • 18. Handout – Document Destruction Policy Accountability - Financial Controls
  • 19. Handout – Conflict of Interest Policy Accountability - Governance
  • 22. Abuse of Nonprofit Status  Improper Conduct  Executive Compensation  “Private Inurement”  Excessive compensation  Unreasonable Rental Agreements  Unreasonable lending agreements  Unreasonable sales transaction
  • 23. Consequences of Abuse of Status  IRS Consequences – $$  Fines to Nonprofit  Fines to Board of Directors  Fines to Staff  PERSONAL LIABILITY FOR ALL!  IRS Consequences – Revocation of Nonprofit Status
  • 25. Nonprofit Ethical Issues - Examples  Improper donor acknowledgements  Donations of time are not tax-deductible  Donor “influence-buying”  Improper arrangements with donors  Failing to include both spouses in joint gift paperwork  Staff/ED/Board/Volunteer accepting gifts from donors  Failing to take responsibility (“Not My Fault”)
  • 26. Handout – Whistleblower Policy More Examples - Ethics
  • 27. Transparency – Credibility to Public Regularly provide information to the Public
  • 28.
  • 29.  Steps to Identify and manage nonprofit financial risk Risk Management
  • 30. Risk Management for Nonprofits  Best Practices to Prevent Financial Crisis  Identify Risk  Ranks Risk  Identify Policies to manage risk  Implement protections  Implement procedures in event of crisis
  • 31. Risk Management – D&O Insurance Directors & Officers Insurance Protects - Board and Key Staff
  • 32. Handout – Risk Management Policy Risk Management Plan Types of Risk to Manage
  • 33. Risk Management - People  Poor economy has resulted in an increase in criminal conduct against nonprofits  Embezzlement by employees  Embezzlement by officers  Fraud from “outsiders”  Phrase of the Day – “Trust But Verify”
  • 34. Issues of Fraud and the Nonprofit Sector
  • 35. Fraud in the Nonprofit Sector is on the Rise! 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 36. How is Fraud Detected? 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 37. How Long Does it Take to Discover Fraud? 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 38. Behavior Red Flags
  • 39. Handout -- Asset Misappropriations What are the most common types of fraud? 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 40. Who Commits Fraud? How Much? 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 41. How is Fraud Punished?  Termination of employment = 72%  No punishment = 7%  Quit/disappeared = 8%  Referral to law enforcement = 65%  Prosecutor declines to prosecute =25% (Note – numbers total greater than 100% because more than one action is taken) “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
  • 42. What is the likelihood of recovering funds? (1)  Nothing recovered = 48%  Complete recovery = 16%  Partial recovery = 36% WHO IS MORE LIKELY TO BE VICTIMIZED? (2)  Small organizations are much more likely to be a victim of occupational fraud  Lack of anti-fraud controls in smaller organizations contributes to vulnerability 1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations 2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
  • 43. Who Commits Fraud? Handout – Fraud Prevention Checklist Handout – Sample Board Anti-Fraud Policy  High-level fraudsters (Officers/Directors) cause greatest damage – more than 3x more costly, and take longer to detect.  More than 85% have never been previously charged or convicted.  Behavior warning signs: Living beyond means and DO ANTI-FRAUD difficulty experiencing financial MEASURES HELP PREVENT FRAUD?  YES – The 2010 Global Fraud Study found that organizations that had common controls in place had  Significantly fewer losses (in # and $)  Shorter time-to-detection 2012 Global Fraud Study, Association of Certified Fraud Examiners
  • 44. Handouts – 10 Ways to Catch Fraud and Mistakes from Outside Handout – 15 Ways to Minimize Employee Fraud Primary Control Weaknesses for Victim Orgs.
  • 45. Handout – Someone Stole the Cashbox! Nonprofits and Fraud Handout – Preventing and Responding to Fraud What to do when it happens to you!
  • 46. PR for Nonprofits Handout – Public Relations During Nonprofit Crisis Public Relations During Fraud Crisis
  • 48. Crisis Management - The Good News  Nonprofits showed growth in contributions in 2011 compared with 2010 Source: Guidestar 2011 Nonprofit Fundraising Survey
  • 49. Crisis Management 101 Surviving Financial Downturn  Step 1 – Review the Organization  How well do you meet your budget (typical)?  What shortfall do you anticipate?  How long can you survive at reduced budget levels?  How are you affected by each funding source?
  • 50. Crisis Management 101 Surviving Financial Downturn  Step 2 – Make a Plan  Risk Management Plan  What can you reduce and maintain current levels of service?  What can you reduce and maintain minimum service?  Where can you increase funding  Lapsed donors, new donors, alternate funding sources
  • 51. Crisis Management 101 Surviving Financial Downturn  Step 3 – Creative Options  New Fund Raising Opportunities  Social media, networking, micro-fundraising  Collaborations with similar or complementary nonprofits  Spin-off/Re-Master current activities
  • 52. Crisis Management 101 Surviving Financial Downturn  Step 4 – Acute Crisis Management  Reduction in programs  Prioritize – what MUST you retain?  Reduce scope/ Increase fees  Reduction in Staff  Reduction in Staff ≠ previous service levels  Reduction in Staff = do it right  What is your “limit”?  Minimum financial - resource - program - mission  PR in times of Crisis – Preserving public image
  • 53. Financial Accountability for Nonprofits
  • 54. Any Questions? Thank you for your attention! Miriam Robeson, Attorney Today’s materials are available on Miriam’s Website: http://blog.lawlatte.com/index.php/ 2012-workshops/