Fred Parry (Dominion Virginia Power) at the Intelligent Transportation Society of Va Technical Session (Mobility Lab 12/4/2012)

1. DOMINION VIRGINIA POWER
Dominion Virginia Power’s Emergency
Preparedness and Response Strategy
Fred Parry, CEM,PMP
Sr. Manager, Electric T&D Projects

2. DOMINION VIRGINIA POWER
Dominion Safety Campaign

3. DOMINION VIRGINIA POWER
YEAR-ROUND PREPARATION AND PRACTICE
Spring
Winter
Restoration Training
Planning
Southeastern Electric Exchange
Review
Mutual Aid Conference
Emergency
Preparedness Center
Summer
Fall
Annual Storm Drill
Hurricane Season
Dept. of Homeland Security VA Emergency Management
East Coast Catastrophic Exercise Preparedness Exercise
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4. DOMINION VIRGINIA POWER
PLANNING AND PREPARATION
BEFORE THE STORM
 Annual Storm Drills:
– Dominion participation in VDEM drill
– Local Emergency Operation Center (EOC) participation in
Dominion’s mid-year drill
 GIS access/training in advance of storm season
– Gives EOC’s information about power outages
 Critical service facilities identification
– joint effort by local EOC and Dominion Virginia Power

5. DOMINION VIRGINIA POWER
CENTRALIZED EVENT AND COMMUNICATIONS
COORDINATION FOR MAJOR STORMS
 Planning for Major Events, including:
– Storms Emergency
– National Security Preparedness Center
 Resource & Restoration Management 3 Regional
Operations Centers
 Coordination with local and state
emergency management and 34 Local Offices
jurisdictional partners
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6. DOMINION VIRGINIA POWER
PLANNING AND PREPARATION
BEFORE THE STORM
 Weather Forecast Updates
– Internal meteorologists monitor potential impact to Dominion Service Territory
 System Wide Conference Calls
– Allows teams in the different regions to coordinate preparation efforts
 Contact Suppliers
– Advanced procurement of equipment & materials
 Coordinate with Neighboring Utilities
– Evaluate need for mutual assistance

7. DOMINION VIRGINIA POWER
Planning and Preparation
 Activate Emergency Preparedness Center in Richmond
 Activate Regional Storm Centers
 Local offices
– Staff Up
– Stock Up
– Prepare for Deployment

8. DOMINION VIRGINIA POWER
Local Office Storm Role Template
Restoration Manager
Resource Manager Operations Patrol Manager Packaging Logistics Manager
Supervisor Manager
Resource
Resource
Patrol Analyst Packaging Analyst Logistics Support
Support
Support Operations Analyst
Patrol Support Packaging
Forester Operations Support Support
Tree Crews Point
(Field) Manager(s) Patrollers
(Field)

9. DOMINION VIRGINIA POWER
DURING THE STORM
 Dominion presence at Virginia EOC
 Coordinate with VDOT and partner utilities and service providers,
such as cable and telephone
 Municipal EOC conference calls and visits
 Restoration information and status updates from Dominion
representatives
 Jurisdiction outage numbers &
interactive outage map on Dom.com
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10. DOMINION VIRGINIA POWER
RESTORATION AND RECOVERY STRATEGY
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11. DOMINION VIRGINIA POWER
WORKING AROUND THE CLOCK TO RESTORE POWER
90%
Work Packages Safety Meeting &
10% Delivered to Crews Work Package Review
Physical Repairs &
Print & Package Job Completion
Assembly
Commitment to
Restoration Times for
Work Scheduling Customers Patrol Future Work
Review and Customer
Update (ETR)
Work Packaging
Assignment Work Type Assessment &
Define Resources Available
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12. DOMINION VIRGINIA POWER
RESTORATION PRIORITY GIVEN TO CRITICAL
PUBLIC SAFETY & HEALTH FACILITIES
High Public
Customer Category Critical Profile Interest
Assigned Large Industrial Fuel Distribution
Large Industrial & Commercial Transmission / Primary delivery and Commercial Accounts Terminials
Rehab Centers, Nursing
Large Medical Hospitals Homes, Critical Centers
Assisted Living
Homeland Security, Federal & Large Military Bases and Posts, Assigned Large Govt
Accounts
Military CIA, Pentagon
State and Local Government SCC, Capitol Building Prisons Municipal Complexes
Fire, Police, Rescue
Public Safety Emergency Ops Centers, 911 Emergency Shelters
Squads
Water Treatment / Pump Major Water Treatment/Supply, Water/Sewage Pumps,
City Well Pumps
Stations Sewage Treatment
Central Telecommunications Cell Towers,
Major TV/ Radio Stations,
Telecommunications Transmitter Sites
Neighborhood Switching
Facilities Stations
Drawbridge, Railroad
Transportation Tunnels, WMATA, Major Airports Crossings
Large Universities and Primary, Secondary
Educational Colleges Schools
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13. DOMINION VIRGINIA POWER
HELP WHEN YOU NEED IT MOST
SOUTHEASTERN ELECTRIC EXCHANGE
 Critical partnership with 20
member utilities
 Membership ensures that help
is there when we need it
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14. DOMINION VIRGINIA POWER
HELPING CUSTOMERS STAY UP-TO-DATE 24/7
 Customer Care – 1-866-DOM-
HELP (1-866-366-4357)
 Manage Your Account on
www.dom.com – restoration
status updates
 Dominion Storm Center on
www.dom.com – storm prep tips,
restoration progress reports,
photos
 News releases and local media
updates
 Facebook and Twitter
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15. DOMINION VIRGINIA POWER
Our boots don’t come off
until your lights are back on.
Report Outages at : 1-866-DOM-HELP (1-866-366-4357)

16. DOMINION VIRGINIA POWER
Dominion Safety Campaign

17. DOMINION VIRGINIA POWER