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Social Media: A Practical, Getting Started Business Strategy
Cynthia Moxley CEO [email_address] @cmmoxley Hi, I ’m Cynthia.
Gavin Baker Director of Digital Media [email_address] @gavinbaker Hi, I ’m Gavin.
We Represent the Best
Schedule Introductions Session I Class Activity Break Class Activity Session II Q & A
3 3 “ Social media is  an umbrella term  that defines the  various activities that  integrate technology, social interaction, and the construction of words, pictures, videos and audio. ”
How many...?
5 Social Media
[object Object],[object Object],[object Object],7 Why should you care?
8 Why should you care? Web users are  51% more likely to buy   from your brand if they follow you on Facebook. And are  60% more likely  to recommend your brand. -  eMarketer 70% of Internet users  reported  “trusting”  consumer opinions posted in social media.  - Nielsen 86% of companies in the largest 100  of the Fortune 500 use social media.  - Burson-Marsteller
15 Find Nemo
9 “ If you dislike change, you’re going to dislike irrelevance even more”   Eric K. Shinseki, Secretary of Veterans Affairs
What if people talk bad about us? THEY MIGHT ALREADY BE –  you just might not know it!
15 Where to start Updates, pictures, video Long-form content, subject matter expert Pictures and video Video channels and embedded video Short public engagement, active audience Where you are and what’s popular Online professional networking
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Blogs
15 Cross post
What are  5 things  that you could tell someone  about your organization ?
Break
Class Examples
15 Where to start Updates, pictures, video Long-form content, subject matter expert Pictures and video Video channels and embedded video Short public engagement, active audience Where you are and what’s popular Online professional networking
19 19 Case Study Bobble Brush Toothbrush Stand
19 19 Case Study Bobble Brush Toothbrush Stand
8 What now?
8 Status updates
15 Case Study
Class Examples
8 Facebook Pages
19 19 Awareness Engagement Traffic Framework
15 Start with your schedule
15 Build your actions
15 Network. Build. Engage.
@cmmoxley Halftime. Georgia 17, Ga Tech 3. Go Dawgs! Save the job of the handsomest coach in college football! (Just sayin ’) 9:33 PM Nov 28th from TinyTwitter
@moxcar Pilot releases new iPhone app that lets you locate any Pilot anywhere. Very cool.  http://bit.ly/9ARtD4 12:03 PM Apr 19th from web
18
19 19 How others use social media
20
Questions? Gavin Baker Moxley Carmichael [email_address] 865 226 9472 @gavinbaker http://moxcar.com/newstreak http://gbake.com
Gavin Baker Moxley Carmichael [email_address] 865 226 9472 @gavinbaker http://moxcar.com/newstreak http://gbake.com Contact
24 http://blog.nielsen.com/nielsenwire/press/nielsen-fact-sheet-2010.pdf http://www.emarketer.com/Article.aspx?R=1007568 http://blog.nielsen.com/nielsenwire/global/global-audience-spends-two-hours-more-a-month-on-social-networks-than-last-year/ http://blog.nielsen.com/nielsenwire/online_mobile/social-media-the-next-great-gateway-for-content-discovery/ http://blog.nielsen.com/nielsenwire/consumer/global-advertising-consumers-trust-real-friends-and-virtual-strangers-the-most/ http://www.burson-marsteller.com/Innovation_and_insights/blogs_and_podcasts/BM_Blog/Documents/Burson-Marsteller%202010%20Global%20Social%20Media%20Check-up%20white%20paper.pdf http://www.socialmediaexplorer.com/2010/10/12/how-to-fight-the-social-media-stigma/ http://blog.affiliatetip.com/archives/comcast-is-making-great-use-of-twitter/ http://www.flickr.com/photos/21008647@N02/3429471329/sizes/z/ References

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University of Tennessee - Social Media: A Practical Getting Started Business Strategy

  • 1. Social Media: A Practical, Getting Started Business Strategy
  • 2. Cynthia Moxley CEO [email_address] @cmmoxley Hi, I ’m Cynthia.
  • 3. Gavin Baker Director of Digital Media [email_address] @gavinbaker Hi, I ’m Gavin.
  • 5. Schedule Introductions Session I Class Activity Break Class Activity Session II Q & A
  • 6. 3 3 “ Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. ”
  • 9.
  • 10. 8 Why should you care? Web users are 51% more likely to buy from your brand if they follow you on Facebook. And are 60% more likely to recommend your brand. - eMarketer 70% of Internet users reported “trusting” consumer opinions posted in social media. - Nielsen 86% of companies in the largest 100 of the Fortune 500 use social media. - Burson-Marsteller
  • 12. 9 “ If you dislike change, you’re going to dislike irrelevance even more” Eric K. Shinseki, Secretary of Veterans Affairs
  • 13. What if people talk bad about us? THEY MIGHT ALREADY BE – you just might not know it!
  • 14. 15 Where to start Updates, pictures, video Long-form content, subject matter expert Pictures and video Video channels and embedded video Short public engagement, active audience Where you are and what’s popular Online professional networking
  • 15.
  • 16.
  • 17.
  • 19. What are 5 things that you could tell someone about your organization ?
  • 20. Break
  • 22. 15 Where to start Updates, pictures, video Long-form content, subject matter expert Pictures and video Video channels and embedded video Short public engagement, active audience Where you are and what’s popular Online professional networking
  • 23. 19 19 Case Study Bobble Brush Toothbrush Stand
  • 24. 19 19 Case Study Bobble Brush Toothbrush Stand
  • 30. 19 19 Awareness Engagement Traffic Framework
  • 31. 15 Start with your schedule
  • 32. 15 Build your actions
  • 34. @cmmoxley Halftime. Georgia 17, Ga Tech 3. Go Dawgs! Save the job of the handsomest coach in college football! (Just sayin ’) 9:33 PM Nov 28th from TinyTwitter
  • 35. @moxcar Pilot releases new iPhone app that lets you locate any Pilot anywhere. Very cool. http://bit.ly/9ARtD4 12:03 PM Apr 19th from web
  • 36. 18
  • 37. 19 19 How others use social media
  • 38. 20
  • 39. Questions? Gavin Baker Moxley Carmichael [email_address] 865 226 9472 @gavinbaker http://moxcar.com/newstreak http://gbake.com
  • 40. Gavin Baker Moxley Carmichael [email_address] 865 226 9472 @gavinbaker http://moxcar.com/newstreak http://gbake.com Contact
  • 41. 24 http://blog.nielsen.com/nielsenwire/press/nielsen-fact-sheet-2010.pdf http://www.emarketer.com/Article.aspx?R=1007568 http://blog.nielsen.com/nielsenwire/global/global-audience-spends-two-hours-more-a-month-on-social-networks-than-last-year/ http://blog.nielsen.com/nielsenwire/online_mobile/social-media-the-next-great-gateway-for-content-discovery/ http://blog.nielsen.com/nielsenwire/consumer/global-advertising-consumers-trust-real-friends-and-virtual-strangers-the-most/ http://www.burson-marsteller.com/Innovation_and_insights/blogs_and_podcasts/BM_Blog/Documents/Burson-Marsteller%202010%20Global%20Social%20Media%20Check-up%20white%20paper.pdf http://www.socialmediaexplorer.com/2010/10/12/how-to-fight-the-social-media-stigma/ http://blog.affiliatetip.com/archives/comcast-is-making-great-use-of-twitter/ http://www.flickr.com/photos/21008647@N02/3429471329/sizes/z/ References

Editor's Notes

  1. Covenant, Summit Medical Group, Rural/Metro, First Tennessee and Pilot have operations in Loudon County. A majority of our clients are leaders in their market segments.