Instructor-Led Training

1. Best
Practices for
Developing
ILT
by
Mridula
Pradhan

2. Deliverables For successful instruction, you’ll need
to develop:
 An Instructor or Facilitator Guide
 A Participant Workbook
 Supporting Material, such as:
Job Aids (Checklists, Procedures)
Knowledge Check Questions and
Practical Exercises
PowerPoint Presentations
Handouts
A Resources List
A Reference Manual
Electronic copies of presentations,
software or simulations, or video
(with labels, cover pages and
packaging)

3. An Instructor Guide
standardizes the training and
ensures all learners consistently
receive the same instruction
during every instance of the
course.
Tips
1. Develop the Instructor Guide prior to
the Participant Guide, using the
content and resources identified
during the Design phase.
2. Use visual cues to draw the
instructor’s attention to tips,
warnings, and important points .
Instructor
Guide

4. The Instructor Guide should also
include:
 The complete background information
for all exercises
 Directions, outcomes, answers
(suggested responses and terminal
answers), and debriefing information
Tips
Ensure that the instructor notes
are complete and extensive so
that every instructor can teach
the course as the developers and
subject matter experts (SME)
intended.
Instructor
Guide

5. The Participant Workbook serves
multiple functions during a course:
 Provides content and a glossary of terms
defining any jargon or acronyms
 Provides space for note-taking
 Allows for additional views of the visual
aids that are used in the virtual classroom
 Contains directions for activities and
documents any additional material
required
 Lists course resources
The format of the Participant
Workbook is an instructional design
decision and is based on the type of
content, the visuals required and
contractual requirements.
Participant
Workbook

6. Job Aids
Do
include graphical enhancements
such as :
 Screenshots
 Icons
 Flowcharts
 Spreadsheets
 Diagrams
Tip
Don’t
use clip art or graphics that
don’t aid understanding. In
instructor-led training, these can
distract attention.
Supporting
Material

7. Checklists and step-by-
step instructions
or workflows may
be compiled into a
short document
and laminated to
be pinned up and
easily followed at
the workplace.
Color can
enhance the
job-aid.
Lamination will
protect it.
Job Aids

8. Learning
Outcomes
With ILT, time is of the essence. Provide training for what the learner
needs, can relate to, and can directly apply in the workplace for improved
performance.

9. Practical
Exercises
In today’s training environment, ILT solutions need to be interactive.
Classes may include hands-on, task-oriented learning, team-building, case
studies, and learn-by-doing exercises that engage the learner.

10. ASSESSMENTS
Role-play, skill practice, case studies
and other experiential work provides
an opportunity for the instructor
and the participant to assess
comprehension and relate the
training content to work-related
scenarios.
Tips
Do
 Include a copy of all case studies,
exercises, problems, and simulations in
both the Instructor Guide and the
Participant Workbook.
Standards

11. If you need to provide a Reference
Manual, make sure that the course is
designed to use it.
By the end of the classroom
sessions, the participants should be:
 thoroughly familiar with the manual, and
 able to use it effectively in the workplace
as a reference tool
Tips
Do
 Include all the technical details the
instructor will need to provide in the ILT
session
 Provide all the formulae, code, text or
additional information that the participant
might need to solve problems
Reference
Manual