1. Student details Name: Mrinmoy Mukherjee Registration no.: 520784887 Course: BSC.IT Center code no.: 117

2. Global tech support

3. Welcome page

4. Lets explore the contents of welcome page

5. Opens the about us page Opens the Services page Opens the Contact us page Opens the Sign in Page for Registered users Opens registered page for new users

6. Lets explore the contents of About us page

7. History of Global Tech An intro about our experts in Global Tech

8. Lets explore the contents of sign in page

9. The email id will act as the user id New users can be redirected to register page by this link

10. Login Validation SqlCommand cmd1 = new SqlCommand("select email,password from register1 where email like '" + TextBox1.Text + "%' and password like '" + TextBox2.Text + "%'", cn); SqlDataReader dr1 = cmd1.ExecuteReader(); while (dr1.Read()) { id = dr1[0].ToString(); pass = dr1[1].ToString(); } if (id == TextBox1.Text && pass == TextBox2.Text) { Session["user"] = id; Response.Redirect("registereduser/welcomeuser.aspx“ }

11. Lets explore the contents of complaints page

12. BASIC INFORMATION MAIN CATEGORY

15. REGISTERS THE COMPLAINT

16. Complaint Number Date of complaint Status of given complaint Proposed Solution

17. Solution Given

18. User Name Sign Out The Complaint Page

19. How it is implemented? In Sign In Page Session["user"] = id; // id here refers to the UserName Response.Redirect("registereduser/welcomeuser.aspx"); Session variable which helps maintain personalization

20. Administration

21. `

22. The complaint number The main category chosen by the user

23. The complaint number Name of the Admin Status of the complaint Solution provided

29. Thank You !!!