9. An Example: Sri Lanka Tourism
Standing: of being a leading tourist destination
in Asia, and attracting million tourists per year.
Country Specific Steps:
Programme X for the UK market
Programme Y for the Indian Market, and
Programme Z for the Middle East..
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11. Improving the Position
“a land like no other”-
Does not entail a position
taken on the market, to
begin with.
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12. Question on the stand
a land like no other”-
Where is this land?
What makes it unique?
What does it stand for? (for shopping, to do
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18. „Sweet Spot‟
•The challenge posted to organizations
is to find the “sweet spot”
• And continue to occupy it in the wake of
changing competitive offerings and customers
needs, while acquiring the requisite
competencies to fill the “sweet spot”.
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19. Finding the “Sweet Spot”
Customers
needs
Competitive Company
Offerings capabilities
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20. Point of Difference (POD)
• Finding point of difference (POD) within existing
market spaces and mental categories, in order to
meaningfully and uniquely differ.
• Proving an identity of a particular entity in the
category.
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22. POD and Value
PoD
Value Cost
based based
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23. Value Based
value
-
based
Value Value of
-
for me me
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24. Value..
When a customer ask
Value for me: What it does for me?
(functional value )
What it does to me? (experiential value )
Value of me:
Symbol that signifies (not a “performing
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25. Liyanage Value Pyramid
Actualizer
psychological
Value
Communicator
of me Social
Member
Relational
Experienc
Experiential er
Value
User
for
Functional
me
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