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International Marketing 463-441
             Lecture 5
Formation of Market Entry Strategies
Types of Entry Strategies
   Assessment of Threats and Opportunities
         Strengths and Weaknesses
          Product/Market Suitability
Assessment of Resources Required to Implement
Degree of Involvement
The Extent of International Involvement



                                      Internet

                                      Exporter
                  Exporting
                                                           Greater
                                                           Control
                                      Importer               And
                                                           Greater
                                     Distributor            Risk


                                    Direct Sales

Contractual Arrangements      Licensing & Franchising

                                 Strategic Alliances
  Strategic Alliances
                                   Joint Ventures

        Ownership             Direct Foreign Investment


                                                    Cateora & Graham P. 323
Generic Global Marketing Strategies

              Strategic Option                             Comment

1   Product and marketing practice     Using the same strategies everywhere
    extension
2   Product extension marketing        While using the same products everywhere, using
    adaptation                         marketing strategies according to local market
                                       characteristics
3   Product adaptation marketing       While using the same marketing strategies,
    extension                          adapting the product offering according to market
                                       needs
4   Dual adaptation                    Adjusting the product and marketing strategies
                                       according to market needs
5   Product and market invention       Innovating a new product and developing a new
                                       marketing strategy for it in each market




               Keegan, W., Global Marketing Strategies, Prentice Hall, NJ, 1999
Global Product Standardisation Types

     High
  (Global Scale)


                      Global Standardisation              Modular standardisation
                                 Aircraft                    and multi-brands
                             Microprocessors                        Elevators
                             Basic Chemicals                       IT services
                             Pulp and Paper                           Beer

Minimum Size           Examples: BASF, Dell, Intel         Examples: OTIS, Heineken
of Production




                     Process standardisation                  Local Adaptation
                                  Cement                             Foods
                                                                Consulting services

                         Examples: Siam Cement             Example: McDonalds, Carrefour
     Low
  (Local Scale)


                      Similar                                                    Different
                                                                             (Local Segments)
                   (Global Segments)

                                       Customers’ Needs Around the World
Structure
Distribution and Sales depend
         on third party                   Retail Distribution
                                    Very costly to undertake own
                                   distribution if limited number of
                                               products




  Manufacturer              Distributor

                                                          Retailers

                            Wholesaler
Retail Market

Local      International    Limited by Geographical
                                   Locations

        Supplier

                               Retail Outlet        Consumer

      Own
  Manufacturing


i.e., Bata Shoes
    Variation: McDonalds,
    Pizza Hut, KFC
                                                Good Profit
                                                 Margins
Good margins/rely on
        regular change in        Direct Marketing
          merchandise

                           Direct
 Manufacturer             Marketing            Consumer
                          Company




                          Dealer               Consumer

Low Margin/High
Volume


                           Lack
Limited by number      consistency in
  of dealers and          efforts
   customers in
     network              Rely on continual
                           motivation and
                         getting new dealers
Direct Marketing       Distributor Distribution    Export Market


                               Cost        20        Cost       20
  Cost         20
                            Margin %      58.33    Margin %   47.11
                                                    Selling   37.82
Margin %     55.50                                   Price
                              Selling      48
                               Price               Freight,   37.82
 Selling       45                                    Tax,
  Price                                            Landing
                               A&P         48        12%
 Dealers &
                               25%                 Margin       44
Discounts
               65
(SLM) 45%                    Margin        64       55%
               83
(MLM)65%                      20%                   Store       80
                            Store Price    80       Price
Consumer       100
  Price                     Consumer      100      Consumer    100
              (128)           Price                  Price

 • Not including VAT etc.
Product
Benefits and Technologies in
               Cleaning Clothes
                               Problem Dirty Clothes



               Hand        Automatic            local            Dry
              Washing     Washer/Dryer        Launderette    Cleaners
                            Machine
Laundry
Powders                                  Electrical Technology


                        Washing Powders                      Solvents
 Liquid
Detergents              Fabric Conditioners


                                Benefit Clean Clothes
Fulfillment: (dreams)
                   Actualisation
                    (The Artist)
                                                                          Study after retirement
                   Self-fulfillment
                                                                          Fresh vegetables (Organic)
                                                                      Books
Fine Dining & Processed Foods                                                            Aromatherapy products
                                                                                              Luxury cars
                                                       Esteem                            Nutraceuticals & herbs
  Travel & Vacations                                (The Executive)
                                                      Achievement,              Fine Fragrances
                                                   prestige,fulfillment
Car Air Fresheners                           Responsibility: (hope)
                                                                                           Fashion Clothes (e.g.
                                                  Social (Worker)                                Jeans)
  Chewing Gum                                   Family, relationships,
                                                    workgroups
                                             Community: (acceptance)
                                                                                                          Most
        Water                                                                                          Household
                                            Safety (The Farmer)
       Purifiers                                                                                        Cleaning
                                          Home, Security and stability
                               Necessities: based on what is good (existence)                           Products
                                                                                                            Fresh
Soap                                                                                                      Vegetables
                                         Physiological (The Hunter)                                          Rice
                                      Basic Biological Needs – Food, water, air
                                        Staples: based on survival (fear)
Some General Differences Between European and Asian Cultures
        European                                                         Asian
                                  Modes of Thinking

  Causal, functional                                            Network, whole vision
  Linear, absolutely horizontal                           Nonlinear, relatively vertical

                                  Decision Making
  To suit controls                                                     Based on trust
  Individual free                                                    Group solidarity
  To suit the majority                                           Reaching Consensus

                                     Behaviour
  True to principals                                                 To suit a situation
  Based on legal principals                                       To suit a community
  Dynamic, facing conflict                                 Harmonious, conservative
 Open, Direct, Self confident                    Restrained, indirect without assurance
      Extrovert                                                            Introvert

                                  Purchase Patterns

         Individualistic                                      Group Influences
         Opportunistic                                             Systematic
          Horizontal                                   Vertical communication
Demographics of Odour
                 Communication
 Objective: to reinforce the belief of the                      Product
 consumer in the desired and projected
         image of the product                                Differentiation

                                              Cleanliness
                                                                      Citrus
                                                                      Lemon
    Perfumery
    Marketing
                                               Softness
        Mix

                                                                      Herbal
                                                                      Green

                                        Psychological
                                             Association


Synergy with product presentation: packaging, colour, advertising, corporate image
http://www.brandingstrategyinsider.com/all_of_derricks_posts/index.html
Structure of Attributes for a
                                                  Fragrance in a Product
                     Fragrance Attributes



                                                            Signal
   Features                 Benefits
                                                           Attributes

                 Tangible         Intangible
   Base                                                     Strength
   Cover         Benefits          Benefits

   Impact                          Romance
                Pleasant                                 Performance
   Odour        Fragrance
   Profile                        Well-Being
                                                            Variant
  Malodour       Lasting
Counteractant                          Caring
                Fragrance                               Indicator of Use
Substantivity
                                   Security
                Offensive                                 Life Status
Ingredients
Eg essential     Odour
    oils                           Lifestyle
                 Cover                                     Freshness
                                 Association
Product Formulation
    Ingredients          Examples          Europe     Japan         USA
    Anionic          Alkylbenzene           5-10%     5-15%        0-20%
    Surfactants      sulfonates
                     Fatty alcohol
                     sulphanates
                     Olefin sulphanates
    Non-Ionic        Alykyl                 3-6%       0-2%        0-17%
    Surfactants      polyethenglygol
                     ethers
                     Nonyphenol
                     polyethyleneglycol
                     ethers
    Suds control     Silicones, parafins   0.1-3.5%    1-3%       0-0.6%
    agents
    Foaming          Fatty acid             0-2%       0-5%        0-5%
    Boosters         monoethanol
                     amides
    Ion exchangers   Zeolit A,              5-10%     10-20%       0-45%
                     polyacrylic acids
    Alkalis          Sodium carbonate      5-10%       5-20%      10-35%
    Bleaching        Sodium perborate,     20-25%       0-5%       0-5%
    Agents           Sodium
                     percarbonate
    Bleach           Tetraacetyl            0-2%
    activator        ethylenediamine
    Anti             Cellulose ethers      0,5-1.5%    0-2%       0-0.5%
    disposition
    agents
    Enzymes          Proteases,            0.3-0.8%   0-0.5%      0-0.5%
                     amylases
    Optical          Stilbene-disulfonic   0.1-0.3%   0.1-0.8%   0.05-0.25%
    Brighteners      acid
    Anti Corrosion   Sodium silicate        2-6%       5-15%       0-25%
    Agents
    Fragrance                              0.1-0.3%   0.1-0.3%    0.1-0.3%
Where in the Supply chain are you going to enter?
Producers of          Chemical Feed
 Small Holder           Forest, Jungle wild              Animal Extracts           Stock
  Producers              plant Gatherers                                        Manufacturer



                                           Research
                  Local Collectors        Institutes &
                                          Universities                     Aroma Chemical
                                                                            Manufacturer
   Producers of                                       Government
Essential Oils as By-            Plantation
     Products                    Producers


                                                          Producer            Specialty/Aroma
                Trader & Exporter                        Associations            Chemical
                                                                               Manufacturer

                                           Broker
                                                                           National FDAs
            Trader, Importer &
                Exporter
                                                                               FEMA
                                                     IFEAT
                                                                               IFRA
                                           Agent
      Flavour and Fragrance                                                    RIFM
              House
                                                                               IOFI
                                                    Standards
    Agent          Flavour and Fragrance           Associations               REACH
                     House (subsidiary)
                                                                               SCCP



   Cosmetic &              Household                 Food &                Other Food &
  Personal Care             Product                 Beverage                Non Foods
  Manufacturer            Manufacturer             Manufacturer            Manufacturer


                                     Wholesale Networks


                                      Retail Networks


                                         Consumers
The Essential Oil Value Chain (Flavour & Fragrance Industry)


                               Flavour &




                                                                                         Consumer
 Essential      Trading        Fragrance         End
    Oil                       Compoundi        Product         Wholesal       Retailer
Production                        ng          Manufactur         er
                                                  e




1.0 1.6       2-3.0 (6-9)              2-2.5 (18-24)       1.1-1.2 (19.8-   1.2-1.4
                                                               28.8)        (23.76-
Relative and (Absolute) Value Added Through Chain                           40.32)
The continuum from media reports to wisdom
                            in relation to availability and usefulness


                          Media Reports                       The Continuum from media
                                                             reports to wisdom in relation
Availability Increases




                                       Ideas                 to availability and usefulness

                                            Data

                                               Information

                                                      Knowledge

                                                                Wisdom




                                  Usefulness Increases
Validity based
                                                      Risk Environment in Essential Oil
                         on information                         Development
                          & Judgement

  Laboratory                                                            Field Research
   Research
                                    Market Requirements of an
                                           Essential Oil
                                                                                 Weather

Knowledge
and Skills                         Required Oil Yield, Quality for
                                                                      Evaluation &
                                    production/market Viability       selection of
                                                                        suitable
                                                                        planting                Land
                                                                       materials              Suitability
                                  Propagation and Planting Costs
 Assumptions &
    Patience

                                                                                             Market
                                          Crop Management                                  Contacts &
      Plant physiology &                                             Knowledge of           Network
         propagation                                                 specific crop
          protocols                                                  management
                                   Harvesting & Extraction Costs      techniques
 All factors effect on
    yield & quality

                                                                          Knowledge of
                                   Actual Yields and Oil Quality       harvesting, handling
                                                                           & extraction
                                                                           techniques

  De-stabilising
     Event –
   competitor,                    Volume and Market Acceptance
                                                                             Other unforseen
 regulation, new                                                             external factors –
    substitute                                                               politics, disaster,
                                          Economies of
                                          scale & correct                   war, regulation, etc
                                          business model,
                                          Market strategy
Venture Focus Along Different Parts of the Supply Chain

                                                                     Manufacture of end
                                                                      products. Focus on
                                                Consumers            formulation and end           Consumer
                                                                           product                  Trends
                                                                         development               Important


                                           Wholesalers & retailers
Vertcal Integration Along the Supply




                                                                        Essential oil as
                                                                       an ingredient in
   i




                                                                          a product.
                                                                        Focus on uses
                                                                       and applications    Technical            • Branding
                                                                           research         Trends              • Theme
                                               Manufacturers                               Important            • Consumer
                                                                                                                  Marketing
                                                                                                                • Reaching
                                                                       Essential oil as        • Application
                                                                      primary Product.                            Mass or
                                                                                                 Focus
                                            Flavour & Fragrance       Focus on market                             selected
                                                                                               • Technology       Markets
                                                  Houses              demand & supply
                                                                                                 Focus
                                                                        and meeting                             • New Product
                                                                          standard             • IP Focus (?)
                                                                                                                  Development
                                                                                               • Specific
                                                                           Demand &              Customer
                                             Traders & Brokers          Supply, Buying
                                                                       Criteria Important
                                Chain




                                                                       • Technical
                                             Primary Producer              Focus
                                                                       • General or
                                                                         Niche
                                                                         Customers


                                                                        Agro                   Industrial        Consumer
                                                                      Orientation              Orientation       Orientation
Supply Chain/Product Focus
                                                                  Usually direct to
                                                                consumers through
                                                               internet and/or direct
                            Consumers                         marketing organisation.
  Need branded                                                Usually specialised end
   specialised                                                products with high profit
  product, high
 margins volume                                              Usually branded item small
   depends on                                                 packs, end product. Either
    coverage                                                 selective (region or retailer
                            Retailers                               type), or general
  Business focus                                             distribution. High value, low
towards consumer                                                  volume with added
  marketing away                                                   distribution costs.
 from agricultural
                                                             This part of supply chain for
    production                                                 smaller packs and end
                            Wholesalers                        products. Can be local,
                                                              national or international.
                                                              Value added method like
                                                                   branding in use.

Need differentiated                                              With differentiated
  product. Above                                               product some flexibility
 average returns,        Manufacturers                                to sell to
 higher marketing                                               manufacturers, costs
      costs                                                     higher but increased
                                                                   margin maybe
                                                                    compensate.
    Need high
  volume due to                                              Usually bulk oils to traders
   low margin                 Trader                           who do all distribution.
      unless                                                   Lowest price and little
   specialised                                                control over market, but
     product                                                     wide distribution



           Bi-products to Other           Essential Oil Producer
              Supply Chains
Cosmetic
     High                         Organic                 production for
                                 Cosmetic                  international
            Essential Oil
                              production for                  market
            Based Agro-
                               international
             chemical
                                  market




Market
Growth                         Essential
                              Oil under
                                 CO2
                              extraction                        Crude
                                                                Essential Oil
                                                                Steam
                                                                Distilled
     Low




                     Strong                                   Weak

                              Relative Competitive Position
The Outcomes
                                                     (potential targets)


                           Key internal               The process of                Key external
Size and depth of change




                           influences on the          product/market                influences on the
                           development                development                   development




                                                                                                        Time
                           process                                                  process




                                               The base potential for development


                                                    Where the business is
                                                    currently performing
Strengths                                       Weaknesses
• Personal and enterprise competencies,             • Competency gap
  knowledge & experience that can be utilised       • Short term timeframe, no fall back position
  for the benefit of the enterprise                   if positive results delayed or there are
• Facilities, infrastructure, financial backing &     technical or market failures
  liquidity, long timeframe view                    • Poor infrastructure that hinders production
• Ability to learn through research and               or marketing
  experimentation                                   • Shortage of funds to undertake project to
• Any network connections with industry and           completion
  access to the supply chain for both               • Qualified or lack of commitment by any key
  information and marketing                           people within organisation
• Ambition and vision (but not delusional),         • Lack of network, knowledge and access to
  focus & commitment                                  supply chain
• Ability to innovate technically, market and
  organisational wise
    Any factor or group of factors that can           Any factor or group of factors that can
    assist the enterprise gain competitive            hinder the enterprise gain competitive
        advantage over its competitors.                   advantage over its competitors.
                   Opportunities                                        Threats
• An identified market where enterprise             • Competitors identifying the same
  resources and competencies will be able to           opportunities and enacting upon them
  exploit                                           • The regulatory environment and potential
• The potential opportunity will have a large          changes within it
  enough market size to sustain the enterprise      • Inability to penetrate the existing supply
• The enterprise will be able to take advantage        chain and make alternative strategies
  of this opportunity better than any other         • Dependence on survival from a single or
  competitors                                          very few customers
• Outside elements in the supply chain will         • Depending on a single product for total
  support the enterprise                               revenue
                                                    • Adverse acts of God, bad weather, drought,
                                                       etc.
  Any factor or group of factors that will            Any factor or group of factors that may
     allow the enterprise to grow in a               potentially hinder enterprise growth in a
   sustainable manner from the market                     sustainable manner without any
               environment.                                         contingencies.
Local or International Market Opportunities

                      Local Market            International Market




   Essential      Very Limited Unless       Much Larger Market
      Oil         Large Domestic Market      with Competition




Differentiated      Limited Unless a       Potential Large Market
   Product        Specific Market Exists   Dispersed Worldwide




Specialty/End      Potential with Right     Potential with Right
  Product         Products and Correct     Products and Correct
                    Distribution and         Distribution and
                        Branding                 Branding




Diversification    Depend on Location
Market Entry Strategy Typologies
General Competitive Strategies



    Type                                        Technique

 Frontal Attack     Meeting competitors head on



  Outflanking       Locating competitors weaknesses and attacking them



 Encirclement       Producing more types, sizes, colours, and styles of products at similar
                    or lower prices

    Bypass          Ignoring competitors present markets and technologies and doing
                    something different

Guerilla Warfare    Using local dealers and distributors to attack certain products, product
                    lines, or channels
Timing of Entry
Potential                 Product Lifecycle                     IP Value &
Profitability                                                   Novelty
                IP
                     Va
                       lue
                                                              Competitive
    Concept
                                                              Risk Taking
    Risk Taking
    it
   of
 Pr




   Pioneers          Early       Early      Late       Late
                     followers              Majority   Followers          Time
                                 Majority
Trade Offs between Early and Late Entry




High                  First Mover Advantage                 Low



 Early Entry                                             Late Entry

                   Cost Advantage
                Technology Advantage
                Behavioural Advantage
                Pre-emptive Advantage




  Low                     Information                          High
Igor Ansoff
Corporate Strategy
Ansoff
Red Ocean Verses Blue Ocean Strategy

            Red Ocean Strategy                               Blue Ocean Strategy

Compete in existing market space                  Create uncontested market space


Beat the competition                              Make the competition irrelevant


Exploit existing demand                           Create and capture new demand


Make the value-cost trade-off                     Break the value cost trade off


Align the whole system of a firm’s activities     Align the whole system of a firm’s activities
with its strategic choice of differentiation or   in pursuit of differentiation and low cost
low cost
The Six Principals of Blue Ocean Strategy




                                                Risk factor for each principal
        Formulation Principals




    Reconstruct market boundaries                   Lower search risk
Focus on the big picture, not the numbers          Lower planning risk
    Reach beyond existing demand                     Lower scale risk
    Get the strategic sequence right            Lower business model risk


                                               Risk factor for each principal

         Execution Principals

                                                  Lower organisation risks
                                                  Lower management risks
  Overcome key organisational hurdles
      Build execution into strategy
The Four Actions Framework                 • Which of the factors that the industry
                                                         Takes for granted can be eliminated
                              Reduce                    • Which should be reduced below the
                         Which factors should                  The industries standard
                           be reduced well               • Which should be raised above the
                         below the industry’s                    Industry’s standard
                              standard?                  • Which should be created that the
                                                             Industry has never offered




                                                                         Create
     Eliminate                                                     Which factors should
  Which factors that              A New Value
                                                                    be created that the
the industry takes for               Curve
                                                                    industry has never
  granted should be                                                      offered?
     eliminated?


                                                       Raise
                                                Which factors should
                                                 be raised well above
                                                industry’s standards?
From Head to Head Competition to Blue Ocean Strategy


                              Head to head                       Blue Ocean Strategy
                              Competition

Industry              Focus on rivals within the industry   Looks across alternative industries



Strategic Group       Focuses on competitive position       Looks across strategic groups within
                      within the strategic group            industry


Buyer group           Focuses on maximising the value       Redefines the industry buyers group
                      of product and service offerings
                      within the bounds of the industry

Scope of product      Focuses on maximising the value       Looks across complementary product
                      of product and service offerings      and service offerings
or service offered    within the bounds of the industry

Functional-           Focuses on improving price            Rethinks the functional-emotional
                      performance within the functional-    orientation of the industry
emotional             emotional orientation of the
orientation           industry

Time                  Focuses on adapting to external       Participates in shaping external trends
                      trends as they occur                  over time
The Four Steps in Visualising Strategy



     1. Visual                2. Visual              3. Visual Strategy           4. Visual
    Awakening                Exploration                    Fair                Communication


• Compare your           •Go into the filed to      •Draw your “to be”        •Distribute your before
business with your       explore the six paths to   strategy canvas based     and after strategic
competitors by drawing   creating blue oceans       on insights from field    profiles on one page for
your “as is” strategy    •Observe the distinctive   observations              easy comparison
canvas                   advantages of              •Get feedback on          •Support only those
•See where your          alternative products       alternative strategy      projects and
strategy needs to        and services               canvases from             operational moves that
change                   •See which factors you     customers, competitors    allow your company to
                         should eliminate,          customers and             close the gaps to
                         create or change           noncustomers              actualise the new
                                                    •Use feedback to build    strategy
                                                    the best “to be” future
                                                    strategy
Buyer Utility
The Blue Ocean          Is there exceptional buyer
                       utility in your business idea?
   Strategy
  Sequence                                              No rethink
                 Yes
                                 Price
                           Is your price easily
                         accessible to the mass
                                of buyers?
                                                        No rethink
                 Yes
                                  Cost
                           Can you attain your
                           cost target to profit
                           your strategic price?
                                                        No rethink
                 Yes
                                 Price
                        What are the adoption
                       Hurdles in actualising your
                             business idea?
                          Are you addressing
                             them up front?             No rethink
                 Yes
                       Commercially Viable
                        Blue Ocean Idea
The Buyer Experience Cycle


   Purchase               Delivery                 Use            Supplements        Maintenance            Disposal

How long does it      How long does it       Does the product     Do you need        Does the product    Does use of the
take to find the      take to get a          require training     other products     require external    product create
product you           product                or expert            and services to    maintenance?        waste items?
need?                 delivered?             assistance?          make the product
                                                                  work?              How easy is it to   How easy is it to
Is the price of the   How difficult is it    Is the product                          upgrade and         dispose of the
purchase              to unpack and          easy to store        How costly are     maintain the        product?
attractive and        install the new        when not in use?     they?              product?
accessible?           product?                                                                           Are there any
                                             How effective are    How much time      How costly is       legal or
Hw secure is the      Do buyers have         the product’s        do they take?      maintenance?        environmental
transaction           to arrange             features and                                                issues in
environment?          delivery               functions?           How much pain                          disposing of the
How rapidly can       themselves? If                                                                     product safely?
                                                                  do they cause?
you make a            yes, how costly        Does the product
purchase?             and difficult is       or service deliver                                          How costly is
                      this?                  far more power                                              disposal?
                                             or options than
                                             required by the
                                             average
                                             consumer? Is it
                                             overcharged with
                                             bells and
                                             whistles?
Guerilla Strategy
Guerilla Marketing Strategy
•   Levinson identifies the following principles as the foundation of guerrilla marketing:
•   Guerrilla Marketing is specifically geared for the small business and entrepreneur.
•   It should be based on human psychology instead of experience, judgment, and
    guesswork.
•   Instead of money, the primary investments of marketing should be time, energy, and
    imagination.
•   The primary statistic to measure your business is the amount of profits, not sales.
•   The marketer should also concentrate on how many new relationships are made each
    month.
•   Create a standard of excellence with an acute focus instead of trying to diversify by
    offering too many diverse products and services.
•   Instead of concentrating on getting new customers, aim for more referrals, more
    transactions with existing customers, and larger transactions.
•   Forget about the competition and concentrate more on cooperating with other
    businesses.
•   Guerrilla Marketers should always use a combination of marketing methods for a
    campaign.
•   Use current technology as a tool to empower your marketing.

Source Levinson, Jay Conrad and Goodin, Seth. The Guerrilla Marketing Handbook. Boston: Houghton Mifflin
    Company, 1994
Guerilla Activity Components Evaluation



                 Questions                                        Feature Evaluation
How well is the dealer or distributor known?           A company must work with a seasoned dealer or
                                                       distributor
How good is the dealer or distributor for entry?       A company must enter a particular target market
                                                       effectively
                                                       A company must penetrate the market as deeply
How powerful is the dealer or distributor in
                                                       as possible
penetrating the market?
Can the dealer or distributor focus on the             A company needs a concentrated effort from the
                                                       dealer or distributor in order to enter the market
products and provide the necessary attention?
                                                       and succeed

Can the dealer or distributor change orientation, if
necessary, to accommodate unexpected changes           The dealer or distributor must be flexible enough
                                                       to help a company to cope with changes in the
in the market?
                                                       market
                                                       A company must expect loyalty from the dealer or
What level of loyalty can be expected from the         distributor – that the dealer or distributor will not
dealer or distributor?                                 abandon the partnership
Viral Marketing
•   BusinessWeek (2001) described web-based campaigns for Hotmail (1996)
    and The Blair Witch Project (1999) as striking examples of viral marketing,
    but warned of some dangers for imitation marketers.
•   Burger King's The Subservient Chicken campaign was cited in Wired as a
    striking example of viral or word-of-mouth marketing.
•   In 2000, Slate described TiVo's unpublicized gambit of giving free TiVo's to
    web-savvy enthusiasts to create "viral" word of mouth, pointing out that a
    viral campaign differs from a publicity stunt.
•   Cadbury's Dairy Milk 2007 Gorilla advert was heavily popularised on
    YouTube and Facebook.
•   With the emergence of Web 2.0, mostly all web startups like facebook.com,
    youtube.com, collabotrade.com, myspace.com, and digg.com have made
    good use of Viral Marketing by merging it with the social networking.
•   The release of the 2007 album Year Zero by Nine Inch Nails involved a viral
    marketing campaign, including the band leaving USB drives at concerts
    during NIN's 2007 European Tour. This was followed up with a series of
    interlinked websites revealing clues and information about the dystopian
    future in which the album is set.
•   The film Cloverfield initially released one teaser trailer that did not reveal the
    title--only the release date. The subsequent online viral marketing campaign
    for the film is remarkably complex, making use of everything from fictitious
    company websites to MySpace profiles for the film's main characters.
•   In 2007, World Wrestling Entertainment promoted the return of Chris Jericho
    with a viral marketing campaign using 15-second cryptic binary code videos.
    The videos contained hidden messages and biblical links hinting Jericho's
    return and were shown interrupting WWE broadcasts.[11]
Acquisitions
Acquisition Framework



  Acquisition        Acquisition            Acquisition           Acquisition
   Drivers            Strategy               Pricing            Implementation




                      Objectives             Bidding Wars       Organisation structure
External Drivers                            Reservation Price          Culture
                                               Negotiation           Incentives
      Political       Value Creation                                    Pace
                                              Shares/Cash
     Economic        Vertical Integration                           Regulations
      Industry     Industry consolidation                            Objectives
    Technology                                                    Excess resources

Internal Drivers
     Strategic
    Managerial
     Financial
Successful and Unsuccessful Acquirers

Acquisition Integration Issue        Successful Acquirer                Unsuccessful Acquirer

Integration Speed and           Uses integration terms to           Does not use integration terms.
Decision Making                 integrate rapidly, usually within   Merge at slow rates. Layoffs
                                3 months. Layoffs and other         and other decisions deferred.
                                painful measures are
                                undertaken quickly
Communication and Vision        Communicate the new vision to       Does not establish a new vision
                                acquired employees                  or new roles immediately.
                                immediately with a clear            Minimizes communication
                                definition of new roles             efforts with acquired firm so not
                                                                    to over burden new employees.
Networking and Socialisation    Uses networking and                 Does not over actively network
                                socialisation to discover new       or socialise with employees in
                                opportunities in the acquisition.   the acquired firm.


Who is in charge?               Keeps the acquired firm’s senior    Keeps all the acquired firm’s
                                managers, but only if they agree    senior managers through a
                                with the vision of the acquired     variety of fiscal and non-fiscal
                                company post-acquisition            incentives
Integration Approach            Integrates the acquired firm as     Adopts a flexible policy to
                                a business unit in its own right,   integrate offering each acquired
                                but with a tightly defined          company a unique structure as
                                functional role.                    part of the acquired firm
Michael E. Porter




Cluster Analysis, Value Chains
    & Competitive Strategy
Three Generic Strategies

                                                        Strategic Advantage

                                  Uniqueness Perceived
                                                                     Low Cost Position
                                      By Consumer



                                                                         Overall
                   Industrywide       Differentiation                     Cost
Strategic Target




                                                                       Leadership




                    Particular
                    Segment
                      Only
                                                         Focus
What drives a competitor?
                                     Competitor Analysis
                                                                 What the competitor is doing
       Future Goals                                                      and can do
  At all levels of management
  And in multiple dimensions                                                   Current Strategy
                                                                               How the business is
                                                                               currently competing

                                    Competitor Response Profile
                                       Is the competitor satisfied
                                        with its current position?
                                     What likely moves or strategy
                                     shifts will the competitor take?
                                  Where is the competitor vulnerable?
                                  What will provoke the greatest and
                               most effective retaliation by the competitor?




           Assumptions                                                         Capabilities
           Held about itself                                                    Both strengths
           and the industry                                                    and weaknesses



                                                      Porter, Competitive Strategy, P. 49
New Market
                                                                                   Entrants, eg:
                                                                                           • geographical
                                                                                           factors
                                                                                           • incumbents
                                                                                           resistance
                                                                                   • new entrant strategy
                                                                                   • routes to market
                                                               Buyer Power,           Competitive Rivalry,              Supplier Power, eg:
                                                         eg:                       eg:                                       • brand reputation
                                                                 • buyer choice             • number and size of             • geographical
                                                                 • buyers                   firms                            coverage
Figure 7. Porter’s Five Forces of Competitive Position




                                                                 size/number                • industry size and     • product/service level quality
                                                         • change cost/frequency            trends                  • relationships with
                                                         • product/service         • fixed v variable cost bases    customers
                                                         importance                • product/service ranges         • bidding
                                                         • volumes, JIT            • differentiation, strategy      processes/capabilities
                                                         scheduling
                                                                                        Product/Technolog
                                                                                        y
                                                                                               Development,
                                                                                         eg:
                                                                                            • alternatives price/
                                                                                          quality
                                                                                            • market
                                                                                          distribution changes
                                                                                      •      fashion and trends
                                                                                      • legislative effects
Threat of New Entrants
                          Threat of competition from     Porter’s Five Force
                               new technology           Analysis for Gernaiol
                        (in past from petrochemicals)




                                  Industry
Bargaining Power               competitiveness              Bargaining power of
   Of suppliers                                                   buyers
                              Intensity of rivalry
 Restrictions on                                              Concentration of
  The supply of                                             usage into few major
   beta-pinene                                                 compounders
   The required                                              strengthen buyer
    feedstock                                                      power
                            Other producers of
                                 geraniol


 Adapted from Porter,
  M. E, Competitive
 Advantage: Creating
   and Sustaining
                           Threat of substitutes
       Superior
  Performance, New      Possible reformulation with
  York, Free Press,
         1985
                         other rose materials eg.
                           Phenyl ethyl alcohol
Regulation
                                                                                       SCCP placed lemongrass oil
                                                                                       under scrutiny as a cosmetic
   Trends & Technology                                                                 ingredient in EU.
Alternative technologies to




                                        Trends & Technology
steam distillation (CO2)                                                                           Substitutes
can make much smoother                                                                   Citral (main constituents) can




                                                                     Regulation
oil but will increase capital                                                            be produced from a number of
needs greatly.                                                                           chemical feed stocks.
Natural, exotic, organic,                                                                Alternative oils (litsea cubeba)
FAIRTRADE could                                                                          cost much less to produce.
increase oils popularity (?)                                                             Lemon myrtle oil much
if seen as exotic.                                                                       smoother and acceptable to
                                                                                         end users
                                                                                         Many alternatives to
                                                                                         lemongrass in product
                                                                                         formulations.
                                                              Substitutes




                                      Industry Competitors
                                                                                        Bargaining
     Bargaining                                                                          power of
      power of                                                                            buyers
      suppliers
                                Intensity of Rivalry




                        Competitive
                         Rivalries                                                     Bargaining Power of Buyers
                                                                                     Currently small item of trade in
                                                                                     flavour industry, strong
                                                                                     relationships with established
                                                                                     producers.


        Bargaining Power of Suppliers
        Collecting the most suitable                                         Competitive Rivalries
        planting material require effort.                             Lemongrass quick yield and
        Extraction and                                                straightforward to cultivate and distil
        harvest .technology needs to be                               – expect high elasticity of supply
        acquired or developed                                         from both existing and new
        Analytical equipment or service                               producers.
        maybe expensive/remote.                                       Producers of substitutes very
                                                                      aggressive
Role & Reach of SAIP
Role & Reach of SAIP

                         Industry Phase development of SAIP
                                       HIGH
                                                          MARINE
                                                                      III                SNP
                            VALUE ADVANTAGE
                            VALUE ADVANTAGE
                            VALUE ADVANTAGE
                            VALUE ADVANTAGE



                                                                               FRUITS




                                                                              FLOWERS
                                                                                           I


                                                          LIVESTOCK
                                                                      II
                                                                                         VEGETABLES




                                              LOW
                                                    LOW                                         HIGH
                                                                PRODUCTIVITY ADVANTAGE
                       Phasing of SAIP in order to ensure a clear focus and fast cluster development!
                       Depending on Logistics Infrastructure Scenario SAIP could provide a wider reach ->
                       Starting with only a 100 km radius to entire Sabah!
The Value Chain

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International Marketing Lecture 5

  • 1. International Marketing 463-441 Lecture 5 Formation of Market Entry Strategies
  • 2. Types of Entry Strategies Assessment of Threats and Opportunities Strengths and Weaknesses Product/Market Suitability Assessment of Resources Required to Implement
  • 4. The Extent of International Involvement Internet Exporter Exporting Greater Control Importer And Greater Distributor Risk Direct Sales Contractual Arrangements Licensing & Franchising Strategic Alliances Strategic Alliances Joint Ventures Ownership Direct Foreign Investment Cateora & Graham P. 323
  • 5. Generic Global Marketing Strategies Strategic Option Comment 1 Product and marketing practice Using the same strategies everywhere extension 2 Product extension marketing While using the same products everywhere, using adaptation marketing strategies according to local market characteristics 3 Product adaptation marketing While using the same marketing strategies, extension adapting the product offering according to market needs 4 Dual adaptation Adjusting the product and marketing strategies according to market needs 5 Product and market invention Innovating a new product and developing a new marketing strategy for it in each market Keegan, W., Global Marketing Strategies, Prentice Hall, NJ, 1999
  • 6. Global Product Standardisation Types High (Global Scale) Global Standardisation Modular standardisation Aircraft and multi-brands Microprocessors Elevators Basic Chemicals IT services Pulp and Paper Beer Minimum Size Examples: BASF, Dell, Intel Examples: OTIS, Heineken of Production Process standardisation Local Adaptation Cement Foods Consulting services Examples: Siam Cement Example: McDonalds, Carrefour Low (Local Scale) Similar Different (Local Segments) (Global Segments) Customers’ Needs Around the World
  • 8. Distribution and Sales depend on third party Retail Distribution Very costly to undertake own distribution if limited number of products Manufacturer Distributor Retailers Wholesaler
  • 9.
  • 10. Retail Market Local International Limited by Geographical Locations Supplier Retail Outlet Consumer Own Manufacturing i.e., Bata Shoes Variation: McDonalds, Pizza Hut, KFC Good Profit Margins
  • 11. Good margins/rely on regular change in Direct Marketing merchandise Direct Manufacturer Marketing Consumer Company Dealer Consumer Low Margin/High Volume Lack Limited by number consistency in of dealers and efforts customers in network Rely on continual motivation and getting new dealers
  • 12. Direct Marketing Distributor Distribution Export Market Cost 20 Cost 20 Cost 20 Margin % 58.33 Margin % 47.11 Selling 37.82 Margin % 55.50 Price Selling 48 Price Freight, 37.82 Selling 45 Tax, Price Landing A&P 48 12% Dealers & 25% Margin 44 Discounts 65 (SLM) 45% Margin 64 55% 83 (MLM)65% 20% Store 80 Store Price 80 Price Consumer 100 Price Consumer 100 Consumer 100 (128) Price Price • Not including VAT etc.
  • 14. Benefits and Technologies in Cleaning Clothes Problem Dirty Clothes Hand Automatic local Dry Washing Washer/Dryer Launderette Cleaners Machine Laundry Powders Electrical Technology Washing Powders Solvents Liquid Detergents Fabric Conditioners Benefit Clean Clothes
  • 15. Fulfillment: (dreams) Actualisation (The Artist) Study after retirement Self-fulfillment Fresh vegetables (Organic) Books Fine Dining & Processed Foods Aromatherapy products Luxury cars Esteem Nutraceuticals & herbs Travel & Vacations (The Executive) Achievement, Fine Fragrances prestige,fulfillment Car Air Fresheners Responsibility: (hope) Fashion Clothes (e.g. Social (Worker) Jeans) Chewing Gum Family, relationships, workgroups Community: (acceptance) Most Water Household Safety (The Farmer) Purifiers Cleaning Home, Security and stability Necessities: based on what is good (existence) Products Fresh Soap Vegetables Physiological (The Hunter) Rice Basic Biological Needs – Food, water, air Staples: based on survival (fear)
  • 16. Some General Differences Between European and Asian Cultures European Asian Modes of Thinking Causal, functional Network, whole vision Linear, absolutely horizontal Nonlinear, relatively vertical Decision Making To suit controls Based on trust Individual free Group solidarity To suit the majority Reaching Consensus Behaviour True to principals To suit a situation Based on legal principals To suit a community Dynamic, facing conflict Harmonious, conservative Open, Direct, Self confident Restrained, indirect without assurance Extrovert Introvert Purchase Patterns Individualistic Group Influences Opportunistic Systematic Horizontal Vertical communication
  • 17. Demographics of Odour Communication Objective: to reinforce the belief of the Product consumer in the desired and projected image of the product Differentiation Cleanliness Citrus Lemon Perfumery Marketing Softness Mix Herbal Green Psychological Association Synergy with product presentation: packaging, colour, advertising, corporate image
  • 19. Structure of Attributes for a Fragrance in a Product Fragrance Attributes Signal Features Benefits Attributes Tangible Intangible Base Strength Cover Benefits Benefits Impact Romance Pleasant Performance Odour Fragrance Profile Well-Being Variant Malodour Lasting Counteractant Caring Fragrance Indicator of Use Substantivity Security Offensive Life Status Ingredients Eg essential Odour oils Lifestyle Cover Freshness Association
  • 20. Product Formulation Ingredients Examples Europe Japan USA Anionic Alkylbenzene 5-10% 5-15% 0-20% Surfactants sulfonates Fatty alcohol sulphanates Olefin sulphanates Non-Ionic Alykyl 3-6% 0-2% 0-17% Surfactants polyethenglygol ethers Nonyphenol polyethyleneglycol ethers Suds control Silicones, parafins 0.1-3.5% 1-3% 0-0.6% agents Foaming Fatty acid 0-2% 0-5% 0-5% Boosters monoethanol amides Ion exchangers Zeolit A, 5-10% 10-20% 0-45% polyacrylic acids Alkalis Sodium carbonate 5-10% 5-20% 10-35% Bleaching Sodium perborate, 20-25% 0-5% 0-5% Agents Sodium percarbonate Bleach Tetraacetyl 0-2% activator ethylenediamine Anti Cellulose ethers 0,5-1.5% 0-2% 0-0.5% disposition agents Enzymes Proteases, 0.3-0.8% 0-0.5% 0-0.5% amylases Optical Stilbene-disulfonic 0.1-0.3% 0.1-0.8% 0.05-0.25% Brighteners acid Anti Corrosion Sodium silicate 2-6% 5-15% 0-25% Agents Fragrance 0.1-0.3% 0.1-0.3% 0.1-0.3%
  • 21. Where in the Supply chain are you going to enter?
  • 22. Producers of Chemical Feed Small Holder Forest, Jungle wild Animal Extracts Stock Producers plant Gatherers Manufacturer Research Local Collectors Institutes & Universities Aroma Chemical Manufacturer Producers of Government Essential Oils as By- Plantation Products Producers Producer Specialty/Aroma Trader & Exporter Associations Chemical Manufacturer Broker National FDAs Trader, Importer & Exporter FEMA IFEAT IFRA Agent Flavour and Fragrance RIFM House IOFI Standards Agent Flavour and Fragrance Associations REACH House (subsidiary) SCCP Cosmetic & Household Food & Other Food & Personal Care Product Beverage Non Foods Manufacturer Manufacturer Manufacturer Manufacturer Wholesale Networks Retail Networks Consumers
  • 23. The Essential Oil Value Chain (Flavour & Fragrance Industry) Flavour & Consumer Essential Trading Fragrance End Oil Compoundi Product Wholesal Retailer Production ng Manufactur er e 1.0 1.6 2-3.0 (6-9) 2-2.5 (18-24) 1.1-1.2 (19.8- 1.2-1.4 28.8) (23.76- Relative and (Absolute) Value Added Through Chain 40.32)
  • 24. The continuum from media reports to wisdom in relation to availability and usefulness Media Reports The Continuum from media reports to wisdom in relation Availability Increases Ideas to availability and usefulness Data Information Knowledge Wisdom Usefulness Increases
  • 25. Validity based Risk Environment in Essential Oil on information Development & Judgement Laboratory Field Research Research Market Requirements of an Essential Oil Weather Knowledge and Skills Required Oil Yield, Quality for Evaluation & production/market Viability selection of suitable planting Land materials Suitability Propagation and Planting Costs Assumptions & Patience Market Crop Management Contacts & Plant physiology & Knowledge of Network propagation specific crop protocols management Harvesting & Extraction Costs techniques All factors effect on yield & quality Knowledge of Actual Yields and Oil Quality harvesting, handling & extraction techniques De-stabilising Event – competitor, Volume and Market Acceptance Other unforseen regulation, new external factors – substitute politics, disaster, Economies of scale & correct war, regulation, etc business model, Market strategy
  • 26. Venture Focus Along Different Parts of the Supply Chain Manufacture of end products. Focus on Consumers formulation and end Consumer product Trends development Important Wholesalers & retailers Vertcal Integration Along the Supply Essential oil as an ingredient in i a product. Focus on uses and applications Technical • Branding research Trends • Theme Manufacturers Important • Consumer Marketing • Reaching Essential oil as • Application primary Product. Mass or Focus Flavour & Fragrance Focus on market selected • Technology Markets Houses demand & supply Focus and meeting • New Product standard • IP Focus (?) Development • Specific Demand & Customer Traders & Brokers Supply, Buying Criteria Important Chain • Technical Primary Producer Focus • General or Niche Customers Agro Industrial Consumer Orientation Orientation Orientation
  • 27. Supply Chain/Product Focus Usually direct to consumers through internet and/or direct Consumers marketing organisation. Need branded Usually specialised end specialised products with high profit product, high margins volume Usually branded item small depends on packs, end product. Either coverage selective (region or retailer Retailers type), or general Business focus distribution. High value, low towards consumer volume with added marketing away distribution costs. from agricultural This part of supply chain for production smaller packs and end Wholesalers products. Can be local, national or international. Value added method like branding in use. Need differentiated With differentiated product. Above product some flexibility average returns, Manufacturers to sell to higher marketing manufacturers, costs costs higher but increased margin maybe compensate. Need high volume due to Usually bulk oils to traders low margin Trader who do all distribution. unless Lowest price and little specialised control over market, but product wide distribution Bi-products to Other Essential Oil Producer Supply Chains
  • 28.
  • 29. Cosmetic High Organic production for Cosmetic international Essential Oil production for market Based Agro- international chemical market Market Growth Essential Oil under CO2 extraction Crude Essential Oil Steam Distilled Low Strong Weak Relative Competitive Position
  • 30. The Outcomes (potential targets) Key internal The process of Key external Size and depth of change influences on the product/market influences on the development development development Time process process The base potential for development Where the business is currently performing
  • 31. Strengths Weaknesses • Personal and enterprise competencies, • Competency gap knowledge & experience that can be utilised • Short term timeframe, no fall back position for the benefit of the enterprise if positive results delayed or there are • Facilities, infrastructure, financial backing & technical or market failures liquidity, long timeframe view • Poor infrastructure that hinders production • Ability to learn through research and or marketing experimentation • Shortage of funds to undertake project to • Any network connections with industry and completion access to the supply chain for both • Qualified or lack of commitment by any key information and marketing people within organisation • Ambition and vision (but not delusional), • Lack of network, knowledge and access to focus & commitment supply chain • Ability to innovate technically, market and organisational wise Any factor or group of factors that can Any factor or group of factors that can assist the enterprise gain competitive hinder the enterprise gain competitive advantage over its competitors. advantage over its competitors. Opportunities Threats • An identified market where enterprise • Competitors identifying the same resources and competencies will be able to opportunities and enacting upon them exploit • The regulatory environment and potential • The potential opportunity will have a large changes within it enough market size to sustain the enterprise • Inability to penetrate the existing supply • The enterprise will be able to take advantage chain and make alternative strategies of this opportunity better than any other • Dependence on survival from a single or competitors very few customers • Outside elements in the supply chain will • Depending on a single product for total support the enterprise revenue • Adverse acts of God, bad weather, drought, etc. Any factor or group of factors that will Any factor or group of factors that may allow the enterprise to grow in a potentially hinder enterprise growth in a sustainable manner from the market sustainable manner without any environment. contingencies.
  • 32. Local or International Market Opportunities Local Market International Market Essential Very Limited Unless Much Larger Market Oil Large Domestic Market with Competition Differentiated Limited Unless a Potential Large Market Product Specific Market Exists Dispersed Worldwide Specialty/End Potential with Right Potential with Right Product Products and Correct Products and Correct Distribution and Distribution and Branding Branding Diversification Depend on Location
  • 33. Market Entry Strategy Typologies
  • 34. General Competitive Strategies Type Technique Frontal Attack Meeting competitors head on Outflanking Locating competitors weaknesses and attacking them Encirclement Producing more types, sizes, colours, and styles of products at similar or lower prices Bypass Ignoring competitors present markets and technologies and doing something different Guerilla Warfare Using local dealers and distributors to attack certain products, product lines, or channels
  • 36. Potential Product Lifecycle IP Value & Profitability Novelty IP Va lue Competitive Concept Risk Taking Risk Taking it of Pr Pioneers Early Early Late Late followers Majority Followers Time Majority
  • 37. Trade Offs between Early and Late Entry High First Mover Advantage Low Early Entry Late Entry Cost Advantage Technology Advantage Behavioural Advantage Pre-emptive Advantage Low Information High
  • 39.
  • 41.
  • 42. Red Ocean Verses Blue Ocean Strategy Red Ocean Strategy Blue Ocean Strategy Compete in existing market space Create uncontested market space Beat the competition Make the competition irrelevant Exploit existing demand Create and capture new demand Make the value-cost trade-off Break the value cost trade off Align the whole system of a firm’s activities Align the whole system of a firm’s activities with its strategic choice of differentiation or in pursuit of differentiation and low cost low cost
  • 43. The Six Principals of Blue Ocean Strategy Risk factor for each principal Formulation Principals Reconstruct market boundaries Lower search risk Focus on the big picture, not the numbers Lower planning risk Reach beyond existing demand Lower scale risk Get the strategic sequence right Lower business model risk Risk factor for each principal Execution Principals Lower organisation risks Lower management risks Overcome key organisational hurdles Build execution into strategy
  • 44. The Four Actions Framework • Which of the factors that the industry Takes for granted can be eliminated Reduce • Which should be reduced below the Which factors should The industries standard be reduced well • Which should be raised above the below the industry’s Industry’s standard standard? • Which should be created that the Industry has never offered Create Eliminate Which factors should Which factors that A New Value be created that the the industry takes for Curve industry has never granted should be offered? eliminated? Raise Which factors should be raised well above industry’s standards?
  • 45. From Head to Head Competition to Blue Ocean Strategy Head to head Blue Ocean Strategy Competition Industry Focus on rivals within the industry Looks across alternative industries Strategic Group Focuses on competitive position Looks across strategic groups within within the strategic group industry Buyer group Focuses on maximising the value Redefines the industry buyers group of product and service offerings within the bounds of the industry Scope of product Focuses on maximising the value Looks across complementary product of product and service offerings and service offerings or service offered within the bounds of the industry Functional- Focuses on improving price Rethinks the functional-emotional performance within the functional- orientation of the industry emotional emotional orientation of the orientation industry Time Focuses on adapting to external Participates in shaping external trends trends as they occur over time
  • 46. The Four Steps in Visualising Strategy 1. Visual 2. Visual 3. Visual Strategy 4. Visual Awakening Exploration Fair Communication • Compare your •Go into the filed to •Draw your “to be” •Distribute your before business with your explore the six paths to strategy canvas based and after strategic competitors by drawing creating blue oceans on insights from field profiles on one page for your “as is” strategy •Observe the distinctive observations easy comparison canvas advantages of •Get feedback on •Support only those •See where your alternative products alternative strategy projects and strategy needs to and services canvases from operational moves that change •See which factors you customers, competitors allow your company to should eliminate, customers and close the gaps to create or change noncustomers actualise the new •Use feedback to build strategy the best “to be” future strategy
  • 47. Buyer Utility The Blue Ocean Is there exceptional buyer utility in your business idea? Strategy Sequence No rethink Yes Price Is your price easily accessible to the mass of buyers? No rethink Yes Cost Can you attain your cost target to profit your strategic price? No rethink Yes Price What are the adoption Hurdles in actualising your business idea? Are you addressing them up front? No rethink Yes Commercially Viable Blue Ocean Idea
  • 48. The Buyer Experience Cycle Purchase Delivery Use Supplements Maintenance Disposal How long does it How long does it Does the product Do you need Does the product Does use of the take to find the take to get a require training other products require external product create product you product or expert and services to maintenance? waste items? need? delivered? assistance? make the product work? How easy is it to How easy is it to Is the price of the How difficult is it Is the product upgrade and dispose of the purchase to unpack and easy to store How costly are maintain the product? attractive and install the new when not in use? they? product? accessible? product? Are there any How effective are How much time How costly is legal or Hw secure is the Do buyers have the product’s do they take? maintenance? environmental transaction to arrange features and issues in environment? delivery functions? How much pain disposing of the How rapidly can themselves? If product safely? do they cause? you make a yes, how costly Does the product purchase? and difficult is or service deliver How costly is this? far more power disposal? or options than required by the average consumer? Is it overcharged with bells and whistles?
  • 50. Guerilla Marketing Strategy • Levinson identifies the following principles as the foundation of guerrilla marketing: • Guerrilla Marketing is specifically geared for the small business and entrepreneur. • It should be based on human psychology instead of experience, judgment, and guesswork. • Instead of money, the primary investments of marketing should be time, energy, and imagination. • The primary statistic to measure your business is the amount of profits, not sales. • The marketer should also concentrate on how many new relationships are made each month. • Create a standard of excellence with an acute focus instead of trying to diversify by offering too many diverse products and services. • Instead of concentrating on getting new customers, aim for more referrals, more transactions with existing customers, and larger transactions. • Forget about the competition and concentrate more on cooperating with other businesses. • Guerrilla Marketers should always use a combination of marketing methods for a campaign. • Use current technology as a tool to empower your marketing. Source Levinson, Jay Conrad and Goodin, Seth. The Guerrilla Marketing Handbook. Boston: Houghton Mifflin Company, 1994
  • 51. Guerilla Activity Components Evaluation Questions Feature Evaluation How well is the dealer or distributor known? A company must work with a seasoned dealer or distributor How good is the dealer or distributor for entry? A company must enter a particular target market effectively A company must penetrate the market as deeply How powerful is the dealer or distributor in as possible penetrating the market? Can the dealer or distributor focus on the A company needs a concentrated effort from the dealer or distributor in order to enter the market products and provide the necessary attention? and succeed Can the dealer or distributor change orientation, if necessary, to accommodate unexpected changes The dealer or distributor must be flexible enough to help a company to cope with changes in the in the market? market A company must expect loyalty from the dealer or What level of loyalty can be expected from the distributor – that the dealer or distributor will not dealer or distributor? abandon the partnership
  • 53.
  • 54. BusinessWeek (2001) described web-based campaigns for Hotmail (1996) and The Blair Witch Project (1999) as striking examples of viral marketing, but warned of some dangers for imitation marketers. • Burger King's The Subservient Chicken campaign was cited in Wired as a striking example of viral or word-of-mouth marketing. • In 2000, Slate described TiVo's unpublicized gambit of giving free TiVo's to web-savvy enthusiasts to create "viral" word of mouth, pointing out that a viral campaign differs from a publicity stunt. • Cadbury's Dairy Milk 2007 Gorilla advert was heavily popularised on YouTube and Facebook. • With the emergence of Web 2.0, mostly all web startups like facebook.com, youtube.com, collabotrade.com, myspace.com, and digg.com have made good use of Viral Marketing by merging it with the social networking. • The release of the 2007 album Year Zero by Nine Inch Nails involved a viral marketing campaign, including the band leaving USB drives at concerts during NIN's 2007 European Tour. This was followed up with a series of interlinked websites revealing clues and information about the dystopian future in which the album is set. • The film Cloverfield initially released one teaser trailer that did not reveal the title--only the release date. The subsequent online viral marketing campaign for the film is remarkably complex, making use of everything from fictitious company websites to MySpace profiles for the film's main characters. • In 2007, World Wrestling Entertainment promoted the return of Chris Jericho with a viral marketing campaign using 15-second cryptic binary code videos. The videos contained hidden messages and biblical links hinting Jericho's return and were shown interrupting WWE broadcasts.[11]
  • 56. Acquisition Framework Acquisition Acquisition Acquisition Acquisition Drivers Strategy Pricing Implementation Objectives Bidding Wars Organisation structure External Drivers Reservation Price Culture Negotiation Incentives Political Value Creation Pace Shares/Cash Economic Vertical Integration Regulations Industry Industry consolidation Objectives Technology Excess resources Internal Drivers Strategic Managerial Financial
  • 57. Successful and Unsuccessful Acquirers Acquisition Integration Issue Successful Acquirer Unsuccessful Acquirer Integration Speed and Uses integration terms to Does not use integration terms. Decision Making integrate rapidly, usually within Merge at slow rates. Layoffs 3 months. Layoffs and other and other decisions deferred. painful measures are undertaken quickly Communication and Vision Communicate the new vision to Does not establish a new vision acquired employees or new roles immediately. immediately with a clear Minimizes communication definition of new roles efforts with acquired firm so not to over burden new employees. Networking and Socialisation Uses networking and Does not over actively network socialisation to discover new or socialise with employees in opportunities in the acquisition. the acquired firm. Who is in charge? Keeps the acquired firm’s senior Keeps all the acquired firm’s managers, but only if they agree senior managers through a with the vision of the acquired variety of fiscal and non-fiscal company post-acquisition incentives Integration Approach Integrates the acquired firm as Adopts a flexible policy to a business unit in its own right, integrate offering each acquired but with a tightly defined company a unique structure as functional role. part of the acquired firm
  • 58. Michael E. Porter Cluster Analysis, Value Chains & Competitive Strategy
  • 59. Three Generic Strategies Strategic Advantage Uniqueness Perceived Low Cost Position By Consumer Overall Industrywide Differentiation Cost Strategic Target Leadership Particular Segment Only Focus
  • 60. What drives a competitor? Competitor Analysis What the competitor is doing Future Goals and can do At all levels of management And in multiple dimensions Current Strategy How the business is currently competing Competitor Response Profile Is the competitor satisfied with its current position? What likely moves or strategy shifts will the competitor take? Where is the competitor vulnerable? What will provoke the greatest and most effective retaliation by the competitor? Assumptions Capabilities Held about itself Both strengths and the industry and weaknesses Porter, Competitive Strategy, P. 49
  • 61. New Market Entrants, eg: • geographical factors • incumbents resistance • new entrant strategy • routes to market Buyer Power, Competitive Rivalry, Supplier Power, eg: eg: eg: • brand reputation • buyer choice • number and size of • geographical • buyers firms coverage Figure 7. Porter’s Five Forces of Competitive Position size/number • industry size and • product/service level quality • change cost/frequency trends • relationships with • product/service • fixed v variable cost bases customers importance • product/service ranges • bidding • volumes, JIT • differentiation, strategy processes/capabilities scheduling Product/Technolog y Development, eg: • alternatives price/ quality • market distribution changes • fashion and trends • legislative effects
  • 62. Threat of New Entrants Threat of competition from Porter’s Five Force new technology Analysis for Gernaiol (in past from petrochemicals) Industry Bargaining Power competitiveness Bargaining power of Of suppliers buyers Intensity of rivalry Restrictions on Concentration of The supply of usage into few major beta-pinene compounders The required strengthen buyer feedstock power Other producers of geraniol Adapted from Porter, M. E, Competitive Advantage: Creating and Sustaining Threat of substitutes Superior Performance, New Possible reformulation with York, Free Press, 1985 other rose materials eg. Phenyl ethyl alcohol
  • 63. Regulation SCCP placed lemongrass oil under scrutiny as a cosmetic Trends & Technology ingredient in EU. Alternative technologies to Trends & Technology steam distillation (CO2) Substitutes can make much smoother Citral (main constituents) can Regulation oil but will increase capital be produced from a number of needs greatly. chemical feed stocks. Natural, exotic, organic, Alternative oils (litsea cubeba) FAIRTRADE could cost much less to produce. increase oils popularity (?) Lemon myrtle oil much if seen as exotic. smoother and acceptable to end users Many alternatives to lemongrass in product formulations. Substitutes Industry Competitors Bargaining Bargaining power of power of buyers suppliers Intensity of Rivalry Competitive Rivalries Bargaining Power of Buyers Currently small item of trade in flavour industry, strong relationships with established producers. Bargaining Power of Suppliers Collecting the most suitable Competitive Rivalries planting material require effort. Lemongrass quick yield and Extraction and straightforward to cultivate and distil harvest .technology needs to be – expect high elasticity of supply acquired or developed from both existing and new Analytical equipment or service producers. maybe expensive/remote. Producers of substitutes very aggressive
  • 64. Role & Reach of SAIP Role & Reach of SAIP Industry Phase development of SAIP HIGH MARINE III SNP VALUE ADVANTAGE VALUE ADVANTAGE VALUE ADVANTAGE VALUE ADVANTAGE FRUITS FLOWERS I LIVESTOCK II VEGETABLES LOW LOW HIGH PRODUCTIVITY ADVANTAGE Phasing of SAIP in order to ensure a clear focus and fast cluster development! Depending on Logistics Infrastructure Scenario SAIP could provide a wider reach -> Starting with only a 100 km radius to entire Sabah!

Notes de l'éditeur

  1. JKJK