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THE DIGITAL CHALLENGE 2 March 2010 Nick Poole  CEO Collections Trust
“ Technology may change, people don’t..”
[object Object],[object Object],[object Object],[object Object],Going back to first principles...
Digital opportunities
[object Object],[object Object],[object Object],[object Object],1. Collections are no longer just physical
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2. Technology for Marketing
[object Object],[object Object],[object Object],[object Object],[object Object],3. Technology for Engagement
[object Object],[object Object],[object Object],[object Object],[object Object],4. Technology for Management
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5. Digital Business Models
[object Object],[object Object],[object Object],[object Object],[object Object],6. From Digitisation to Digital services
[object Object],[object Object],[object Object],[object Object],7. Working with Consumer behaviour
[object Object],[object Object],[object Object],[object Object],[object Object],7. Working at web scale
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],In conclusion

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