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Getting What you Paid for:
Acquisition Risk Analysis



                            James Taylor
                            Omnia Paratus
                             Corporation
                                      Used with Permission
                                                     0
Lamborghini Reventon

      $1.6M




                       Kia Rio
                       $12,145




                          Omnia Paratus
                           Corporation    1
A recent poll showed that 68% of companies experienced financial
losses directly related to Supply Chain disruptions

 Most of the financial impacts were related to supplier performance that did not meet demand
  requirements, and delayed, damaged or misdirected shipments.

 The majority of companies polled are in the early stages or have yet to think about integrating Risk
  Management into their Supply Chain

 Supplier related risks are most often identified after contract award is a program issue, not a risk:
  – Supplier shipment delay
  – Supplier capacity exceeded
  – Unable to meet technical requirements
  – 1st Article or Flight Test failures
  – Parts damaged during shipment or rejected during quality inspection

 Schedule delays caused by supplier performance can have an equal or greater financial impact to
  a program’s bottom line, but are often overshadowed budget impacts due to supplier cost overruns




                                                                                      Omnia Paratus
                                                                                       Corporation        2
Procurement analysis exists in varying degrees, although the most
commonly used practice is Best Value Analysis (BVA)

                                                        Supplier w/ Existing    New
                                            Incumbent
                                                           Capabilities        Supplier

                                                                                            Score based on
                                                                                          savings to program
                                                                                                ~$300K




                                                                                          Technical Score based on:
                                                                                          - New Capability to Supplier
                                                                                          - Technical deviations req’d
                                                                                          based on proposal
                                                                                          - 1st Article & Flight Req’d
                                                                                          based on Customer reqt’s


 BVA considers not only cost, but other quantifiable and non-quantifiable factors supporting an
  investment decision
  – Utilizes weighting scales for analyzing “True” program value of supplier bids
  – Can include, but is not limited to, performance, producibility, reliability, maintainability, and
    supportability enhancements
  – Intended to select the source offering the greatest overall benefit in response to the requirement

                                                                                           Omnia Paratus
                                                                                            Corporation             3
While a BVA attempts to provide insight to the least risky procurement,
it does not specifically address or integrate impacts of risk
Design changes resulting from
Technical deviations resulted in                                                         Technical Deviations
cost growth to original                                                                  required by Supplier
purchase order
                                                                                       Impact from production
                                                                                       delays of 4 weeks
Program Award fee lost
resulting in Supplier
delays cause IMS                                                                        Orders placed were
milestones to be missed                                                                 against original design
                                                                                        and fulfilled by
                                                                                        Incumbent suppler
Fees required to get
Incumbent supplier
operations back up and                                                               $390K overrun was a direct
minimize delay of                                                                    loss of company profit
deliveries to Customer

   Performing a sample analysis of a new supplier shows the potential risks that may be incurred when
    basing decisions on costs alone
      – Technical requirements outside current capabilities
      – Schedule impact due from potential delay of 1st Article Testing or Flight Test Requirements
      – Cost growth due to technical deviation’s required
      – Impact to Operations due to late supplier deliveries

                                                                                     Omnia Paratus
                                                                                      Corporation            4
Despite the value-add it offers to improving the acquisition process,
risk management is seldom considered or implemented
 Risk Management Is Not Difficult, Is Well Documented, and Training
  Materials Are Readily Available. So Why Is It “Hard”?
  – Seldom seems urgent
       It’s a “lower right quadrant” activity




                                                                               High
                                                                     Urgency
       It’s often overcome by events
       It’s someone else’s job
  – Requires careful thought




                                                                               Low
       People think it’s “easy” because it’s not difficult
       Fail to distinguish between perception and reality                            Low     High
       Skip the analysis and solve the wrong problem                                 Importance
       Determining what can be controlled, influenced, or changed
  – Team participation                                                                    Risk
                                                                                       Management
       Part of the culture
       Common understanding
       Training, support, and reinforcement


                                                                                            Omnia Paratus
                                                                                             Corporation    5
Risks that impact large scale programs often directly originate from
supplier performance throughout all phases of a program

 The main challenges that confront these programs include:
  – Program Requirements – Technical requirements can have a tendency to increase unknown
    potential for inhibiting program success or realization of full award fee are often over looked
    while developing scope of work and supplier selection process.
  – Source Selection Analysis - A review of industry standard Best Value Analysis or Lowest
    Cost Alternative approach reveals gaps in several areas of Procurement Analysis skewing the
    perception of results derived, inherently selecting a supplier who may not adequately meet
    program requirements.
  – Risk Identification – Most risks identified often have root causes stemming from supplier
    performance and/or capabilities, these risks tend to be identified after procurement award.
  – Risk Impact Analysis – Procurement analysis does not provide insight into the potential cost
    and schedule impacts associated with selecting a supplier, impacts that could affect the
    success or ability of program operations, award fee and sustaining customer contracts.
  – Mitigation Analysis – Developing a mitigation plan after a problem has occurred limits a
    program’s mitigation options resulting in exuberant mitigation costs that extend beyond
    program office and/or client budget.



                                                                                    Omnia Paratus
                                                                                     Corporation      6
Integrating Risk Management directly into the acquisition analysis
process is seamless and beneficial
                      Request for Proposal
                                                             Proposal Evaluation                      Contract Award
                         Development
 Description




                 Develop and issue RFPs based           Evaluate proposals using a          Analyze potential risk impact
                  on a standard format; collect           clear and structured evaluation      and mitigation posture relating
                  vendor proposals                        mechanism and methodology            to supplier proposal’s



                 Assess program requirements            RFP responses collection              Supplier proposal risk analysis
                 Assess supplier capabilities
 Activities




                                                         Technical and contractual /           Identify potential mitigation plans
                 Assessment methodology &                procedural evaluation                 Assess mitigation posture
                  criteria development                   Risk identification                   Integration of risk impact into
                 Define risk parameters                 Risk ratings defined                   program budget and schedule


                 Detailed functional and technical      Technical, contractual /            Pre-Mitigation Analysis
 Outcome




                  requirements                            procedural and commercial           Post-Mitigation Analysis and
                 Evaluation methodology                  evaluation of proposals              Effectiveness
                 Scoring model for RFP evaluation       List of potential risks and         Program level risk adjusted
                 Vendor bidders list                     risk ratings within individual       cost and schedule analysis
                                                          proposals                           Supplier selection
                 RFP document
                 Risk rating scales & categories                                             Contract Award

                                                                                             Compare supplier risk profile at
               Assess program requirements,           Provide insight into where supplier
                                                                                             proposal evaluation completion to
               supplier capabilities and evaluation   risks affect the program and uncover
                                                                                             determine outstanding risk
               criteria to establish RFP              their true impacts.
                                                                                             exposure.

                                                                                                            Omnia Paratus
                                                                                                             Corporation               7
Acquisition Risk Analysis follows a typical Risk Management process
and can be tailored to program specific needs

 1        Risk             2          Risk                     Risk              4       Risk                         Applying
                                                       3                                                        5
        Planning                  Identification              Analysis                 Mitigation                    Risk Results
        Risk
     Identificat
• Creating standard risk   • Collecting SME input,     • Conduct probabilistic   • Identifying, evaluating,    • Using cumulative risk
        ion
  terms and definitions      best practices,             assessments of risk       and selecting                 scores as a vehicle for
                             metrics, etc., to           impacts                   strategies to reduce          ranking alternatives
• Developing processes,      identify possible risks                               risk
  criteria, and scoring
  approach for risk        • Documenting risk                                    • Developing an
                             data into a central                                   actionable risk
                             repository                                            mitigation plan, with
                                                                                   sound rationale (if
                                                                                   applicable)




                               Identifies risks that
Sets risk parameters for                                 Examines risks to       Develops measures for            Uses results of risk
                                may impact cost,
 effective risk analysis                                determine impacts by        keeping risk at              analysis in assessing
                                  schedule, or
                                                       and across alternatives     acceptable levels                  alternatives
                                  performance



                                                                                                              Omnia Paratus
                                                                                                               Corporation          8
Building qualitative definitions for risk ratings enables an objective, not
subjective quantification of proposal risks
  The first step in Risk Planning involves defining standard risk terminology using many different resources, but
   should be robust and accurate enough to reflect the program’s overall risk tolerance
  Developing a robust, well-defined risk analysis process will produce results that reflect program needs; effectively
   communicates these needs across stakeholders; reduce personal bias in determining relative risk importance; and
   uncover potential impacts of great importance to the program
  Risk criteria is not normative, and are based on available resources, time constraints, and amount/type of
   information solicited in generating the criteria

                                                            Considerations for Defining Risk Criteria

    Performance        The analyst needs to ensure that the units of measure for risk impact reflect program needs. Critical program drivers might include life-cycle
      Metrics          costs or metrics reliability (e.g., Mean Time Between Failure).

                    If impact thresholds are expressed in percentages (for example) the analyst needs to review those figures within the context of the overall
 Order of Magnitude anticipated program cost—e.g., 10% of $5 million program is substantially different than 10% of a $5 billion program.


                       The analyst needs to ensure that there is an adequate number of thresholds for evaluating the risk impact. The more levels of consequence
   Level of Impact     that are utilized, the greater the insight into the need for increased data fidelity/quantity of data the analyst would need to consider.


                       Qualitative data is represented by probability values ranging from “Very Unlikely” to “Very Likely” , using stakeholder input to assess and weigh
                       the importance of benefits, cost, and risk in relationship to the total analysis or evaluation of benefit, risk, and cost factors that cannot be
                       quantified.
   Qualitative vs.
    Quantitative       Quantitative data is represented by consequence values using linear numerical probabilities (e.g., 0.1, 0.3, 0.5, 0.7, and 0.9), nonlinear
                       numerical probabilities (e.g., 0.05, 0.1, 0.2, 0.4, 0.8), cost estimates, metrics, ranges, or percentages.




                                                                                                                                         Omnia Paratus
                                                                                                                                          Corporation                   9
A Supplier Management Maturity module is used to determine if
                supplier capabilities comply with program requirements

                  1 – Minimal Capability                  2 – Functional                   3 – High Performance                        4 – Best in Class
                                                                                                                                                                             Framework used to assess each IPTs risk
              Minimal understanding or            Dedicated resources do not          Applied use of specific               Regular training conducted to enhance
               experience in applying basic         exist                                processes/tools                      skills and capabilities                         management maturity in terms of People, Process,
People




               concepts and principles             Limited to individuals who may      Dedicated team resources              Dedicated organizational resources
              Minimal understanding of
               principles or language
                                                    have had little or no formal
                                                    training
                                                                                        In-house core experts, formally
                                                                                         trained in basic skills
                                                                                                                              All staff is informed and capable of
                                                                                                                              applying mid- to advanced concepts
                                                                                                                                                                              Technology, and Governance

              Inconsistent application of         Common processes defined            Formal processes integrated into      Qualitative/quantitative analysis
                                                                                                                                                                             The optimal goal of the risk enhancement effort is
               concepts or principles
              Formal risk decision-making
                                                    and formally documented
                                                   Process effectiveness limited to
                                                                                         different areas of the program       methodologies employed with emphasis on
                                                                                                                              valid and reliable data sources
                                                                                                                                                                              to select supplier cable of bidding based on their
Process




               body does not exist
              Risk reporting and/or metrics is
                                                    a dedicated team
                                                   Qualitative analysis based on
                                                                                        Active allocation and
                                                                                         management of budgets
                                                                                                                               Metrics used and reported, with
                                                                                                                              consistent feedback for improvement
                                                                                                                                                                              “Best in Class” maturity
               minimal or does not exist            ill-defined rating system           Metrics collected                     External stakeholders actively
              Formal, documented process          Established decision-body           Key internal stakeholders actively   participate in process
               does not exist                       forum                                participate in process               Integration into organizational processes
                                                                                                                              and decision-making
                                                                                  NOTIONAL
             • No structured application          •   Customizable solutions tailored • Integrated set of tools and            State-of-the-art tools and
Technology




              Management and tracking tools          to program                         methodologies                          methodologies
               not in use                         •   Few repeatable technological     Centralized data environment           Distributed data environment that
              Analysis not performed                 solutions in place                 managed by dedicated team              provides access to all program
                                                                                         resources                              resources
                                                                                                                               Standardized and automated reporting
                                                                                                                                capabilities
             • Minimal awareness                   Upper management                   • Accepted as a program                 Integral to informed decision-making by
              Minimal upper management             encourages, but does not             management function                    upper management
Governance




               involvement                          require use                         Benefits recognized and expected      Active use encouraged and rewarded
              Tendency to continue with           Application varied through out      Upper management requires             Part of the organizational philosophy to
               existing processes even in the       program                              tracking and reporting                 achieving program success
               face of potential failure          • Process may be viewed as            Focus on mitigation effectiveness     Top-down commitment by leadership
              Dedicated resources do not exist     additional overhead with             versus reporting and status
                                                    variable benefits                    tracking
                                                                                                                                                                                                                                                  Average
                                                                                                                                                                              People   Process   Tech   Gov’t      Metrics   Quality   Capacity
                                                                                                                                                                                                                                                   Rating


                                                                                                                                                               Supplier A       3        4        4       1          2         2          1        2.42


                                                         Supplier’s will be scored based on the                                                               Supplier B       2        3        -       3
                                                                                                                                                                                                        NOTIONAL     3         1          1        1.85

                                                          maturity model to establish a list of                                                                Supplier C       3        3        4       2          3         3          2        2.85
                                                          qualified suppliers for proposal
                                                          solicitation                                                                                         Supplier D       3        3        4       4          3         3          2        3.14




                                                                                                                                                                                                                   Omnia Paratus
                                                                                                                                                                                                                    Corporation 10
Once proposals have been received a technical evaluation should be
conducted for clarifications prior to identifying supplier risks
                                                   Proposal Clarification Items




                                                                                                                 Ref.
                                                                                                                                          Issue
       Topic              Area                                      Questions                                            Answer Given
                                                                                                                                         Resolved
                                      Is the team available as indicated in the Proposal?                      P. 60
                         Staffing     Additionally, a further elaboration on local staff/ qualifications is
                                       required                                                                              All questions to a
                                      A further elaboration on the timeline is required, especially on the 9   P. 46         Bidder should be
                                       days timeframe proposed for defining the architecture and standards                    compiled and sent
      General                         A show-case of the deliverables must be provided                                       in a formal email /
                        Approach
                                      How realistic are the assumptions on available data and                                fax
                                       Organization staff?
                                                                                                                             All Bidders should
                       Assumptions    What is the impact on costs and timeline of a provision of a             P. 18         be given ample and
                                       documentation in other languages?                                                      the same amount of
  Phase 0: Kick-Off     Alignment     How will Bidder ensure the alignment of the PM tools to the              P. 34         time to respond to
                                       Organization’s PMO?
                                                                                                                              clarifications
                                      How will the automatic “systems” feed work (XML). Is it a                P. 36-        requested
                                       requirement?                                                                 38
                                      How will any incompatibilities of import functions affect the
 Phase 1: Baseline        Tools        suggested timeline?
                                      What if the Organization wants to use other EA tools, like ARIS?
                                      Further elaboration on “GEAS” layers required. A mapping to the
                                       Organization framework layers is needed as well
                                      Explanation of the rationale for selecting Singapore, Australia and      P. 43
   Phase 2: Best                       Canada
                        Approach
  Practice Review                     Is the access to those countries only via databases/benchmarks or
                                       “real” contact?
 Phase 3: Definition                  No reference given, on how the Organization’s imperatives will be        P. 45
  of Architecture &    Imperatives     ensure – therefore, a further elaboration on the approach is required
      Standards



                                                                                                                           Omnia Paratus
                                                                                                                            Corporation 11
The next step to the risk assessment process is to identify risks that
may impact a program’s cost, schedule, or technical performance……
 The risk analysis focuses on risks that affect each supplier’s ability to ensure program success (i.e.,
  ongoing, uninterrupted support to the operational forces).
    Risk
 Although identification of risk relies on the skill, experience, and insight of subject matter experts and
 Identificat
   risk personnel, the methods and tools for initiating the identification of risk may vary
     ion

 As such utilizing risk categories such as these bolsters risk identification…



                                                                Budget
                           Suppler Metrics    Schedule                        Scope of Work
                                                              Constraints


                             Supplier        Performance    “Common” Risks   Lessons Learned
                            Capabilities       Metrics


                                              Material         Testing &      Qualification
                             Resources
                                             Availability     Integration     Requirements


                             Sensitivity                                        Program
                                             Components       Management
                              Analysis                                        Requirements




                                                                                               Omnia Paratus
                                                                                                Corporation 12
…each risk is then reviewed against a set of Program-specific impact
 definitions, with the highest rating used to determine overall risk severity


                                                                                                                                 Cost ( % over of cost
   Level                                   Technical                                        Supplier Delivery Schedule
                                                                                                                                        target)
Disastrous    Existing technology does not exists                                      >5 month slip in MRP requirements                > 6.00%
Severe        Existing technology exists, but has not been proven                      4-5 month slip in MRP requirements             5.01 – 6.00%
Critical      Supplier has never built component before, Flight Test required          3-4 month slip in MRP requirements             4.01 – 5.00%
Substantial   Supplier has never built component before,   1st   article required      2-3 month slip in MRP requirements             3.01 – 4.00%
Significant   Supplier has never built component before                                1-2 month slip in MRP requirements             2.01 – 3.00%
High          Supplier built similar component, Flight Test required                   < 1 month slip in MRP requirements             1.01 – 2.00%

Moderate      Supplier has built a component similar in nature, 1st article required   Risk erodes 100% of schedule margin             .76 – 1.00%

Medium        Supplier has built identical component for other Programs                Risk erodes 51 – 75% of schedule margin         .51 - .75%

Low           Supplier has previously built component                                  Risk erodes 26 – 50% of schedule margin         .26 - .50%

Minimal       Incumbent supplier                                                       Risk erodes < 25% of schedule margin              < .25%



                                     Technical = High 3                                        Schedule = Critical 1                 Cost = High 2


                                                                   Consequence Rating = Critical


                                                                                                                              Omnia Paratus
                                                                                                                               Corporation 13
Risks are then integrated into the suppliers proposal to determine
 impacts of risks based on the risk ratings identified
 The risk database transposes risk rating into cost and schedule impacts in quantifiable dollar and
  days

 WBS and IMS task are later used to integrate supplier risk adjusted proposal into the Program’s
  Budget and IMS

                                                                                                                 Schedule
 Risk WBS     IMS                                                                          Risk    Cost Impact
                                      Risk Description                  Prob.   Conseq.                           Impact
  #   Impact Task ID                                                                      Rating     ($K's)
                                                                                                                  (Days)
                           Lack of supplier staff to support delivery
   1    1.2.1.3                                                           3        8      31.00
                    53     requirements                                                              $7,500         88
   2    2.3.1.6     71     CCB is a development item                      5        9      71.25      $8,500        118
                           Supplier X's On Time Delivery rating
   3   4.3.5.1.1                                                          2       10      28.50
                   101     subpar                                                                    $9,500        150
                           Requirements of flux capacitor increase
   4    6.3.3.7            the need for Supplier X System Test &          4        6      32.25
                   88,97   Eval staff and resources                                                  $5,500         52
                           Lack of technical capability in power
   5    1.3.1.5            generation / storage hardware may cost /       1        3       3.30
                    70     schedule over runs                                                        $2,500         18
        1.3.1.2            Tooling re-use approach may not be
   6                                                                      4       10      71.25
       1.3.3.15    67,97   compatible with new technology                                            $9,500        150



                                                                                                     Omnia Paratus
                                                                                                      Corporation 14
Monte Carlo Analysis is used in calculating risks associated with
 supplier cost impacts to program budget….
 This chart example utilized Crystal
  Ball to perform Monte Carlo, multiple
  types of software exists and can be
  used for this analysis

 Pick a Confidence Level based on
  program maturity and requirements

 This example highlights the 75th
  Percentile
  – 75% of costs are below the line,
    25% of costs are above
  – The 75% CL is $49,448




                                                        Omnia Paratus
                                                         Corporation 15
….as well as supplier risks that have the potential for disrupting a
 program’s Operations schedule.

 The analysis example utilized
  SCRAM to run the schedule
  risks analysis

 Confidence Level (CL) picked
 for cost is also used for
 schedule to determine how
 risk may impact a supplier’s
 delivery schedule




                                                          Omnia Paratus
                                                           Corporation 16
Schedule & Cost Risk Assessment Module (SCRAM) is a MS
 Project add-in and FREE for use on NASA projects.


 SCRAM’s capabilities
  compare with that of
  Pertmaster, @Risk and
  Risk++

 Extremely user friendly and
 reliable

 Customizable aspects not
 available with other tools

 Compatible will all MS Office
 Products




                                                  Omnia Paratus
                                                   Corporation 17
Once Monte Carlo simulations are complete and confidence levels
selected, supplier bids can be compared based on potential risk impacts

            Supplier A         Supplier B          Supplier C

 Proposed    $ 494,958           $ 465,135          $ 514,453
   10%       $ 507,645           $ 512,622          $ 547,565
   20%       $ 509,542           $ 523,002          $ 555,345

   30%       $ 510,834           $ 530,892          $ 561,676

   40%       $ 512,016           $ 537,855          $ 567,689

   50%       $ 513,090           $ 544,29           $ 573,385

   60%       $ 514,241           $ 551,640          $ 579,471

   70%       $ 517,449           $ 552,673          $ 585,912
   80%       $ 520,923           $ 565,114          $ 594,321
                                                                $500,000,000   $600,000,000     $700,000,000
   90%       $ 523,007           $ 582,310          $ 607,304
  100%       $ 629,484           $ 589,685          $ 711,107

                                                                                 Supplier B
                         Confidence Level Chosen                                 Supplier A

                                                                                 Supplier C




                                                                                              Omnia Paratus
                                                                                               Corporation 18
Side-by-side risk exposure calculations provides leadership with
                              comparative insights into supplier potential costs impacts
                                                                             Analysis will lead to a cumulative
                                                                           assessment of the total risk exposure                         All costs reported at the
                                                                            and the potential impact to program                          90% confidence interval.
                                                                                          budget.

                                                             $39,100
                                                                                                                                                                     Potential Risk
                              $650,000
                                                                                                                     Potential Risk                                  Impact $179K
                                                                    Potential Risk                                    Impact $99K
Program Cost (in thousands)




                              $600,000                               Impact $25K

                              $550,000

                              $500,000

                              $450,000

                              $400,000
                                                                                                                                                                                                Component
                              $350,000
                                                                                                                                                                                               budget $500K
                              $300,000

                              $250,000          $497,042                                     $482,331
                              $200,000
                                                                                                                                             $427,436
                                                                                                                                                                                Supplier Initial Cost
                              $150,000
                                                                                                                                                                                Risk Exposure
                              $100,000

                               $50,000

                                   $0
                                         Supplier A Risk Adjusted Bid                 Supplier B Risk Adjusted Bid                    Supplier C Risk Adjusted Bid



                                                                                                                                                                                        Omnia Paratus
                                                                                                                                                                                         Corporation 19
Risk adjusted delivery schedules are then compared to determine
the potential risk impact to program’s operations
                      Supplier A                                                   Supplier B                                                                   Supplier C

9                                                         8                                                                   4.5


8                                                                                                                              4
                                                          7

7                                                                                                                              .5
                                                          6

6                                                                                                                              3
                                                          5
5                                                                                                                              .5
                                                          4
4                     Illustrative                                                 Illustrative                                2
                                                                                                                                                                Illustrative
                                                          3
3                                                                                                                              .5

                                                          2
2                                                                                                                              1


1
                                                          1
                                                                                                                              0.5


0                                                         0                                                                    0
    5/3/10   5/7/10         5/11/10    5/15/10                6/2/10     6/6/10    6/10/10   6/14/10      6/18/10   6/22/10         7/7/10   7/11/10 7/15/10 7/19/10 7/23/10 7/27/10 7/31/10   8/4/10   8/8/10




                                                                       Supplier’s Initial Proposal
                                                        Supplier                       A                   B                  C
                                                   Proposed Schedule              04/18/2010           04/04/2010         04/21/2010

                                                 Risk Adjusted Schedule           05/13/2010           07/18/2012         08/21/2012


                                      Material Resource Planning requirement for this component is 04/25/2010

                                                                                                                                                              Omnia Paratus
                                                                                                                                                               Corporation 20
The risk-adjusted cost and schedule results are then compared for
awarding contracts on a risk averse path

                 Supplier’s Initial Proposal                           Supplier’s Risk Adjusted Proposal
      Supplier              A            B            C             Supplier            A            B            C
                                                               Risk Adjusted Cost   $ 523,007    $ 582,310    $ 607,304
    Proposed Cost       $ 497,042    $ 482,331    $ 427,436
                                                                 Risk Adjusted
  Proposed Schedule     04/18/2010   04/04/2010   04/21/2010                        05/13/2010   07/18/2012   08/21/2012
                                                                   Schedule




 Initial review of Supplier bids would indicate “C” as the supplier of choice

 Based on Supplier B & C delivery metrics and potential risk, schedule impact could result in
  more than a 3 months past MRP requirements

 Based on supplier C’s lack of technical capabilities and schedule risk to operations, risk impact
  could equate to ~$100K over component budget

 Based on risk adjusted Cost & Schedule proposal analysis supplier “A” should receive program
  consensus for contract award based on least amount of risk exposure to the program


                                                                                                 Omnia Paratus
                                                                                                  Corporation 21
Given these potential benefits, a few key considerations are worth
noting

  In order to have a successful portfolio risk management process, it’s important that the
   constituent components of the program have sufficiently mature supply chain management
   and risk management processes.

  Integration of acquisition risk analysis into a program’s budget and schedule is necessary to
   capture the magnitude of potential program risk impact by a single supplier

  Identifying risks within a proposal enables forward looking program management that can be
   streamlined into existing risk database’s for future risk management planning and mitigation.

  Qualitative risk analysis provides enhanced proposal evidentiary support and solid justification
   for awarding contracts

  The success of a supply chain risk management program requires the consistent and active
   support of program leadership in order to be successful.




                                                                                 Omnia Paratus
                                                                                  Corporation 22
For more information on how acquisition risk analysis can be
applied to your specific challenges, please:

  Contact:


  James Taylor
  Huntsville, Alabama
  310-462-6878
  James.Taylor@omniaparatus.com




                                                      Omnia Paratus
                                                       Corporation 23

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Acquisition Risk Analysis: Getting What You Paid For

  • 1. Getting What you Paid for: Acquisition Risk Analysis James Taylor Omnia Paratus Corporation Used with Permission 0
  • 2. Lamborghini Reventon $1.6M Kia Rio $12,145 Omnia Paratus Corporation 1
  • 3. A recent poll showed that 68% of companies experienced financial losses directly related to Supply Chain disruptions  Most of the financial impacts were related to supplier performance that did not meet demand requirements, and delayed, damaged or misdirected shipments.  The majority of companies polled are in the early stages or have yet to think about integrating Risk Management into their Supply Chain  Supplier related risks are most often identified after contract award is a program issue, not a risk: – Supplier shipment delay – Supplier capacity exceeded – Unable to meet technical requirements – 1st Article or Flight Test failures – Parts damaged during shipment or rejected during quality inspection  Schedule delays caused by supplier performance can have an equal or greater financial impact to a program’s bottom line, but are often overshadowed budget impacts due to supplier cost overruns Omnia Paratus Corporation 2
  • 4. Procurement analysis exists in varying degrees, although the most commonly used practice is Best Value Analysis (BVA) Supplier w/ Existing New Incumbent Capabilities Supplier Score based on savings to program ~$300K Technical Score based on: - New Capability to Supplier - Technical deviations req’d based on proposal - 1st Article & Flight Req’d based on Customer reqt’s  BVA considers not only cost, but other quantifiable and non-quantifiable factors supporting an investment decision – Utilizes weighting scales for analyzing “True” program value of supplier bids – Can include, but is not limited to, performance, producibility, reliability, maintainability, and supportability enhancements – Intended to select the source offering the greatest overall benefit in response to the requirement Omnia Paratus Corporation 3
  • 5. While a BVA attempts to provide insight to the least risky procurement, it does not specifically address or integrate impacts of risk Design changes resulting from Technical deviations resulted in Technical Deviations cost growth to original required by Supplier purchase order Impact from production delays of 4 weeks Program Award fee lost resulting in Supplier delays cause IMS Orders placed were milestones to be missed against original design and fulfilled by Incumbent suppler Fees required to get Incumbent supplier operations back up and $390K overrun was a direct minimize delay of loss of company profit deliveries to Customer  Performing a sample analysis of a new supplier shows the potential risks that may be incurred when basing decisions on costs alone – Technical requirements outside current capabilities – Schedule impact due from potential delay of 1st Article Testing or Flight Test Requirements – Cost growth due to technical deviation’s required – Impact to Operations due to late supplier deliveries Omnia Paratus Corporation 4
  • 6. Despite the value-add it offers to improving the acquisition process, risk management is seldom considered or implemented  Risk Management Is Not Difficult, Is Well Documented, and Training Materials Are Readily Available. So Why Is It “Hard”? – Seldom seems urgent  It’s a “lower right quadrant” activity High Urgency  It’s often overcome by events  It’s someone else’s job – Requires careful thought Low  People think it’s “easy” because it’s not difficult  Fail to distinguish between perception and reality Low High  Skip the analysis and solve the wrong problem Importance  Determining what can be controlled, influenced, or changed – Team participation Risk Management  Part of the culture  Common understanding  Training, support, and reinforcement Omnia Paratus Corporation 5
  • 7. Risks that impact large scale programs often directly originate from supplier performance throughout all phases of a program  The main challenges that confront these programs include: – Program Requirements – Technical requirements can have a tendency to increase unknown potential for inhibiting program success or realization of full award fee are often over looked while developing scope of work and supplier selection process. – Source Selection Analysis - A review of industry standard Best Value Analysis or Lowest Cost Alternative approach reveals gaps in several areas of Procurement Analysis skewing the perception of results derived, inherently selecting a supplier who may not adequately meet program requirements. – Risk Identification – Most risks identified often have root causes stemming from supplier performance and/or capabilities, these risks tend to be identified after procurement award. – Risk Impact Analysis – Procurement analysis does not provide insight into the potential cost and schedule impacts associated with selecting a supplier, impacts that could affect the success or ability of program operations, award fee and sustaining customer contracts. – Mitigation Analysis – Developing a mitigation plan after a problem has occurred limits a program’s mitigation options resulting in exuberant mitigation costs that extend beyond program office and/or client budget. Omnia Paratus Corporation 6
  • 8. Integrating Risk Management directly into the acquisition analysis process is seamless and beneficial Request for Proposal Proposal Evaluation Contract Award Development Description  Develop and issue RFPs based  Evaluate proposals using a  Analyze potential risk impact on a standard format; collect clear and structured evaluation and mitigation posture relating vendor proposals mechanism and methodology to supplier proposal’s  Assess program requirements  RFP responses collection  Supplier proposal risk analysis  Assess supplier capabilities Activities  Technical and contractual /  Identify potential mitigation plans  Assessment methodology & procedural evaluation  Assess mitigation posture criteria development  Risk identification  Integration of risk impact into  Define risk parameters  Risk ratings defined program budget and schedule  Detailed functional and technical  Technical, contractual /  Pre-Mitigation Analysis Outcome requirements procedural and commercial  Post-Mitigation Analysis and  Evaluation methodology evaluation of proposals Effectiveness  Scoring model for RFP evaluation  List of potential risks and  Program level risk adjusted  Vendor bidders list risk ratings within individual cost and schedule analysis proposals  Supplier selection  RFP document  Risk rating scales & categories  Contract Award Compare supplier risk profile at Assess program requirements, Provide insight into where supplier proposal evaluation completion to supplier capabilities and evaluation risks affect the program and uncover determine outstanding risk criteria to establish RFP their true impacts. exposure. Omnia Paratus Corporation 7
  • 9. Acquisition Risk Analysis follows a typical Risk Management process and can be tailored to program specific needs 1 Risk 2 Risk Risk 4 Risk Applying 3 5 Planning Identification Analysis Mitigation Risk Results Risk Identificat • Creating standard risk • Collecting SME input, • Conduct probabilistic • Identifying, evaluating, • Using cumulative risk ion terms and definitions best practices, assessments of risk and selecting scores as a vehicle for metrics, etc., to impacts strategies to reduce ranking alternatives • Developing processes, identify possible risks risk criteria, and scoring approach for risk • Documenting risk • Developing an data into a central actionable risk repository mitigation plan, with sound rationale (if applicable) Identifies risks that Sets risk parameters for Examines risks to Develops measures for Uses results of risk may impact cost, effective risk analysis determine impacts by keeping risk at analysis in assessing schedule, or and across alternatives acceptable levels alternatives performance Omnia Paratus Corporation 8
  • 10. Building qualitative definitions for risk ratings enables an objective, not subjective quantification of proposal risks  The first step in Risk Planning involves defining standard risk terminology using many different resources, but should be robust and accurate enough to reflect the program’s overall risk tolerance  Developing a robust, well-defined risk analysis process will produce results that reflect program needs; effectively communicates these needs across stakeholders; reduce personal bias in determining relative risk importance; and uncover potential impacts of great importance to the program  Risk criteria is not normative, and are based on available resources, time constraints, and amount/type of information solicited in generating the criteria Considerations for Defining Risk Criteria Performance The analyst needs to ensure that the units of measure for risk impact reflect program needs. Critical program drivers might include life-cycle Metrics costs or metrics reliability (e.g., Mean Time Between Failure). If impact thresholds are expressed in percentages (for example) the analyst needs to review those figures within the context of the overall Order of Magnitude anticipated program cost—e.g., 10% of $5 million program is substantially different than 10% of a $5 billion program. The analyst needs to ensure that there is an adequate number of thresholds for evaluating the risk impact. The more levels of consequence Level of Impact that are utilized, the greater the insight into the need for increased data fidelity/quantity of data the analyst would need to consider. Qualitative data is represented by probability values ranging from “Very Unlikely” to “Very Likely” , using stakeholder input to assess and weigh the importance of benefits, cost, and risk in relationship to the total analysis or evaluation of benefit, risk, and cost factors that cannot be quantified. Qualitative vs. Quantitative Quantitative data is represented by consequence values using linear numerical probabilities (e.g., 0.1, 0.3, 0.5, 0.7, and 0.9), nonlinear numerical probabilities (e.g., 0.05, 0.1, 0.2, 0.4, 0.8), cost estimates, metrics, ranges, or percentages. Omnia Paratus Corporation 9
  • 11. A Supplier Management Maturity module is used to determine if supplier capabilities comply with program requirements 1 – Minimal Capability 2 – Functional 3 – High Performance 4 – Best in Class  Framework used to assess each IPTs risk  Minimal understanding or  Dedicated resources do not  Applied use of specific Regular training conducted to enhance experience in applying basic exist processes/tools skills and capabilities management maturity in terms of People, Process, People concepts and principles  Limited to individuals who may  Dedicated team resources  Dedicated organizational resources  Minimal understanding of principles or language have had little or no formal training  In-house core experts, formally trained in basic skills All staff is informed and capable of applying mid- to advanced concepts Technology, and Governance  Inconsistent application of  Common processes defined  Formal processes integrated into Qualitative/quantitative analysis  The optimal goal of the risk enhancement effort is concepts or principles  Formal risk decision-making and formally documented  Process effectiveness limited to different areas of the program methodologies employed with emphasis on valid and reliable data sources to select supplier cable of bidding based on their Process body does not exist  Risk reporting and/or metrics is a dedicated team  Qualitative analysis based on  Active allocation and management of budgets  Metrics used and reported, with consistent feedback for improvement “Best in Class” maturity minimal or does not exist ill-defined rating system  Metrics collected  External stakeholders actively  Formal, documented process  Established decision-body  Key internal stakeholders actively participate in process does not exist forum participate in process Integration into organizational processes and decision-making NOTIONAL • No structured application • Customizable solutions tailored • Integrated set of tools and  State-of-the-art tools and Technology  Management and tracking tools to program methodologies methodologies not in use • Few repeatable technological  Centralized data environment  Distributed data environment that  Analysis not performed solutions in place managed by dedicated team provides access to all program resources resources  Standardized and automated reporting capabilities • Minimal awareness  Upper management • Accepted as a program  Integral to informed decision-making by  Minimal upper management encourages, but does not management function upper management Governance involvement require use  Benefits recognized and expected  Active use encouraged and rewarded  Tendency to continue with  Application varied through out  Upper management requires  Part of the organizational philosophy to existing processes even in the program tracking and reporting achieving program success face of potential failure • Process may be viewed as  Focus on mitigation effectiveness  Top-down commitment by leadership  Dedicated resources do not exist additional overhead with versus reporting and status variable benefits tracking Average People Process Tech Gov’t Metrics Quality Capacity Rating Supplier A 3 4 4 1 2 2 1 2.42  Supplier’s will be scored based on the Supplier B 2 3 - 3 NOTIONAL 3 1 1 1.85 maturity model to establish a list of Supplier C 3 3 4 2 3 3 2 2.85 qualified suppliers for proposal solicitation Supplier D 3 3 4 4 3 3 2 3.14 Omnia Paratus Corporation 10
  • 12. Once proposals have been received a technical evaluation should be conducted for clarifications prior to identifying supplier risks Proposal Clarification Items Ref. Issue Topic Area Questions Answer Given Resolved  Is the team available as indicated in the Proposal? P. 60 Staffing  Additionally, a further elaboration on local staff/ qualifications is required  All questions to a  A further elaboration on the timeline is required, especially on the 9 P. 46 Bidder should be days timeframe proposed for defining the architecture and standards compiled and sent General  A show-case of the deliverables must be provided in a formal email / Approach  How realistic are the assumptions on available data and fax Organization staff?  All Bidders should Assumptions  What is the impact on costs and timeline of a provision of a P. 18 be given ample and documentation in other languages? the same amount of Phase 0: Kick-Off Alignment  How will Bidder ensure the alignment of the PM tools to the P. 34 time to respond to Organization’s PMO? clarifications  How will the automatic “systems” feed work (XML). Is it a P. 36- requested requirement? 38  How will any incompatibilities of import functions affect the Phase 1: Baseline Tools suggested timeline?  What if the Organization wants to use other EA tools, like ARIS?  Further elaboration on “GEAS” layers required. A mapping to the Organization framework layers is needed as well  Explanation of the rationale for selecting Singapore, Australia and P. 43 Phase 2: Best Canada Approach Practice Review  Is the access to those countries only via databases/benchmarks or “real” contact? Phase 3: Definition  No reference given, on how the Organization’s imperatives will be P. 45 of Architecture & Imperatives ensure – therefore, a further elaboration on the approach is required Standards Omnia Paratus Corporation 11
  • 13. The next step to the risk assessment process is to identify risks that may impact a program’s cost, schedule, or technical performance……  The risk analysis focuses on risks that affect each supplier’s ability to ensure program success (i.e., ongoing, uninterrupted support to the operational forces). Risk  Although identification of risk relies on the skill, experience, and insight of subject matter experts and Identificat risk personnel, the methods and tools for initiating the identification of risk may vary ion  As such utilizing risk categories such as these bolsters risk identification… Budget Suppler Metrics Schedule Scope of Work Constraints Supplier Performance “Common” Risks Lessons Learned Capabilities Metrics Material Testing & Qualification Resources Availability Integration Requirements Sensitivity Program Components Management Analysis Requirements Omnia Paratus Corporation 12
  • 14. …each risk is then reviewed against a set of Program-specific impact definitions, with the highest rating used to determine overall risk severity Cost ( % over of cost Level Technical Supplier Delivery Schedule target) Disastrous Existing technology does not exists >5 month slip in MRP requirements > 6.00% Severe Existing technology exists, but has not been proven 4-5 month slip in MRP requirements 5.01 – 6.00% Critical Supplier has never built component before, Flight Test required 3-4 month slip in MRP requirements 4.01 – 5.00% Substantial Supplier has never built component before, 1st article required 2-3 month slip in MRP requirements 3.01 – 4.00% Significant Supplier has never built component before 1-2 month slip in MRP requirements 2.01 – 3.00% High Supplier built similar component, Flight Test required < 1 month slip in MRP requirements 1.01 – 2.00% Moderate Supplier has built a component similar in nature, 1st article required Risk erodes 100% of schedule margin .76 – 1.00% Medium Supplier has built identical component for other Programs Risk erodes 51 – 75% of schedule margin .51 - .75% Low Supplier has previously built component Risk erodes 26 – 50% of schedule margin .26 - .50% Minimal Incumbent supplier Risk erodes < 25% of schedule margin < .25% Technical = High 3 Schedule = Critical 1 Cost = High 2 Consequence Rating = Critical Omnia Paratus Corporation 13
  • 15. Risks are then integrated into the suppliers proposal to determine impacts of risks based on the risk ratings identified  The risk database transposes risk rating into cost and schedule impacts in quantifiable dollar and days  WBS and IMS task are later used to integrate supplier risk adjusted proposal into the Program’s Budget and IMS Schedule Risk WBS IMS Risk Cost Impact Risk Description Prob. Conseq. Impact # Impact Task ID Rating ($K's) (Days) Lack of supplier staff to support delivery 1 1.2.1.3 3 8 31.00 53 requirements $7,500 88 2 2.3.1.6 71 CCB is a development item 5 9 71.25 $8,500 118 Supplier X's On Time Delivery rating 3 4.3.5.1.1 2 10 28.50 101 subpar $9,500 150 Requirements of flux capacitor increase 4 6.3.3.7 the need for Supplier X System Test & 4 6 32.25 88,97 Eval staff and resources $5,500 52 Lack of technical capability in power 5 1.3.1.5 generation / storage hardware may cost / 1 3 3.30 70 schedule over runs $2,500 18 1.3.1.2 Tooling re-use approach may not be 6 4 10 71.25 1.3.3.15 67,97 compatible with new technology $9,500 150 Omnia Paratus Corporation 14
  • 16. Monte Carlo Analysis is used in calculating risks associated with supplier cost impacts to program budget….  This chart example utilized Crystal Ball to perform Monte Carlo, multiple types of software exists and can be used for this analysis  Pick a Confidence Level based on program maturity and requirements  This example highlights the 75th Percentile – 75% of costs are below the line, 25% of costs are above – The 75% CL is $49,448 Omnia Paratus Corporation 15
  • 17. ….as well as supplier risks that have the potential for disrupting a program’s Operations schedule.  The analysis example utilized SCRAM to run the schedule risks analysis  Confidence Level (CL) picked for cost is also used for schedule to determine how risk may impact a supplier’s delivery schedule Omnia Paratus Corporation 16
  • 18. Schedule & Cost Risk Assessment Module (SCRAM) is a MS Project add-in and FREE for use on NASA projects.  SCRAM’s capabilities compare with that of Pertmaster, @Risk and Risk++  Extremely user friendly and reliable  Customizable aspects not available with other tools  Compatible will all MS Office Products Omnia Paratus Corporation 17
  • 19. Once Monte Carlo simulations are complete and confidence levels selected, supplier bids can be compared based on potential risk impacts Supplier A Supplier B Supplier C Proposed $ 494,958 $ 465,135 $ 514,453 10% $ 507,645 $ 512,622 $ 547,565 20% $ 509,542 $ 523,002 $ 555,345 30% $ 510,834 $ 530,892 $ 561,676 40% $ 512,016 $ 537,855 $ 567,689 50% $ 513,090 $ 544,29 $ 573,385 60% $ 514,241 $ 551,640 $ 579,471 70% $ 517,449 $ 552,673 $ 585,912 80% $ 520,923 $ 565,114 $ 594,321 $500,000,000 $600,000,000 $700,000,000 90% $ 523,007 $ 582,310 $ 607,304 100% $ 629,484 $ 589,685 $ 711,107 Supplier B Confidence Level Chosen Supplier A Supplier C Omnia Paratus Corporation 18
  • 20. Side-by-side risk exposure calculations provides leadership with comparative insights into supplier potential costs impacts Analysis will lead to a cumulative assessment of the total risk exposure All costs reported at the and the potential impact to program 90% confidence interval. budget. $39,100 Potential Risk $650,000 Potential Risk Impact $179K Potential Risk Impact $99K Program Cost (in thousands) $600,000 Impact $25K $550,000 $500,000 $450,000 $400,000 Component $350,000 budget $500K $300,000 $250,000 $497,042 $482,331 $200,000 $427,436 Supplier Initial Cost $150,000 Risk Exposure $100,000 $50,000 $0 Supplier A Risk Adjusted Bid Supplier B Risk Adjusted Bid Supplier C Risk Adjusted Bid Omnia Paratus Corporation 19
  • 21. Risk adjusted delivery schedules are then compared to determine the potential risk impact to program’s operations Supplier A Supplier B Supplier C 9 8 4.5 8 4 7 7 .5 6 6 3 5 5 .5 4 4 Illustrative Illustrative 2 Illustrative 3 3 .5 2 2 1 1 1 0.5 0 0 0 5/3/10 5/7/10 5/11/10 5/15/10 6/2/10 6/6/10 6/10/10 6/14/10 6/18/10 6/22/10 7/7/10 7/11/10 7/15/10 7/19/10 7/23/10 7/27/10 7/31/10 8/4/10 8/8/10 Supplier’s Initial Proposal Supplier A B C Proposed Schedule 04/18/2010 04/04/2010 04/21/2010 Risk Adjusted Schedule 05/13/2010 07/18/2012 08/21/2012 Material Resource Planning requirement for this component is 04/25/2010 Omnia Paratus Corporation 20
  • 22. The risk-adjusted cost and schedule results are then compared for awarding contracts on a risk averse path Supplier’s Initial Proposal Supplier’s Risk Adjusted Proposal Supplier A B C Supplier A B C Risk Adjusted Cost $ 523,007 $ 582,310 $ 607,304 Proposed Cost $ 497,042 $ 482,331 $ 427,436 Risk Adjusted Proposed Schedule 04/18/2010 04/04/2010 04/21/2010 05/13/2010 07/18/2012 08/21/2012 Schedule  Initial review of Supplier bids would indicate “C” as the supplier of choice  Based on Supplier B & C delivery metrics and potential risk, schedule impact could result in more than a 3 months past MRP requirements  Based on supplier C’s lack of technical capabilities and schedule risk to operations, risk impact could equate to ~$100K over component budget  Based on risk adjusted Cost & Schedule proposal analysis supplier “A” should receive program consensus for contract award based on least amount of risk exposure to the program Omnia Paratus Corporation 21
  • 23. Given these potential benefits, a few key considerations are worth noting  In order to have a successful portfolio risk management process, it’s important that the constituent components of the program have sufficiently mature supply chain management and risk management processes.  Integration of acquisition risk analysis into a program’s budget and schedule is necessary to capture the magnitude of potential program risk impact by a single supplier  Identifying risks within a proposal enables forward looking program management that can be streamlined into existing risk database’s for future risk management planning and mitigation.  Qualitative risk analysis provides enhanced proposal evidentiary support and solid justification for awarding contracts  The success of a supply chain risk management program requires the consistent and active support of program leadership in order to be successful. Omnia Paratus Corporation 22
  • 24. For more information on how acquisition risk analysis can be applied to your specific challenges, please:  Contact: James Taylor Huntsville, Alabama 310-462-6878 James.Taylor@omniaparatus.com Omnia Paratus Corporation 23