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2009 NASA PM Challenge
National Aeronautics & Space Administration



                             Let’s Roll!
                       Rolling Out the NASA
                  Systems Engineering Framework


                                       Wednesday, February 25, 2009
                                         Hilton Ocean Front Hotel
                                            Daytona Beach, FL

                                              P. A. “Trisha” Jansma
                       NASA Systems Engineering Working Group (SEWG)
                                              Jet Propulsion Laboratory
                                          California Institute of Technology
2009 NASA PM Challenge SE Track

                      Topics To Be Covered


•    NASA SE Excellence Initiative                                                 NASA SE
                                                                                   Framework
•    NASA SE Framework
•    SE NPR Background and Rationale
•    Overview of NASA SE NPR
•    Implementation of the SE Framework
                                                                        Some of the work described in this presentation was
•    Summary and Conclusions                                            performed at the Jet Propulsion Laboratory, California
                                                                        Institute of Technology under a contract with the National
                                                                        Aeronautics and Space Administration (NASA).

                                                                        Reference herein to any specific commercial product, process
                                                                        or service by trade name, trademark, manufacturer, or
                                                                        otherwise, does not constitute or imply its endorsement by the
                                                                        United States Government, NASA or the Jet Propulsion
                                                                        Laboratory, California Institute of Technology.

                                                                        The data/information contained herein has been reviewed and
                                                                        approved for release by JPL Export Administration on the
                                                                        basis that this document contains no export-controlled
                                                                        information.

02/25/2009        Let's Roll! Rolling Out the NASA Systems Engineering Framework                                          PAJ-2
2009 NASA PM Challenge SE Track

                      NASA SE Excellence Initiative
 •    Established in 2000 under the NASA                   •    The goals of the initiative are to:
      Office of the Chief Engineer (OCE) to:
                                                                  – Ensure continuous improvement of
                                                                    the NASA engineering workforce
                                                                    through relevant education, training
                                                                    and work experiences.
        – Stimulate and enable the                                – Ensure sound and effective discipline
          development and advancement                               and systems engineering.
          of a sound systems engineering
          capability necessary for success in                     – Develop and implement advanced
          fulfilling the challenging and                            engineering infrastructure to further
          ambitious goals of the NASA                               enable the achievement of enterprise
          Enterprises.                                              goals.
        – Address the need for consistency                        – Provide value-added cross-enterprise
          in the basic approach to systems
          engineering across the Agency,                            products and services that enable the
          and for a common systems                                  infusion of technology, knowledge, and
          engineering terminology                                   capabilities to support innovation in
                                                                    engineering and push the state of the
 •    The NASA Systems Engineering                                  art.
      Working Group (SEWG) was chartered                          – Increase participation, membership,
      to develop and document a common                              and leadership in recognized national
      framework for systems engineering for                         and international engineering
      use across the agency.                                        organizations.

02/25/2009                Let's Roll! Rolling Out the NASA Systems Engineering Framework              PAJ-3
2009 NASA PM Challenge SE Track

                      NASA SE Framework




             People                   Process                        Technology
02/25/2009      Let's Roll! Rolling Out the NASA Systems Engineering Framework    PAJ-4
2009 NASA PM Challenge SE Track




             Implementation and Deployment
                         of the
                  NASA SE Framework




02/25/2009         Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-5
2009 NASA PM Challenge SE Track

                         Deployment of the NASA SE Framework
Common Technical Processes
   • SE NPR
   • Center SE NPR Implementation Plans
                                                                                     Tools and Methods
   • Center surveys (gap analysis against
     best practices in SE NPR Appendix C)
                                                                                         • NASA SE Handbook
   • Center Procedural Requirements                                                      • SE Community of Practice
                                                                                         • SE NPR in POLARIS
                                                                                         • Art and Science of SE
                                                                                         • SE Wiki
                                                                                         • SE Body of Knowledge
                                                                                         • SE Bibliography & References
                                                                                         • MBSE Initiative
                                                                                         • SE Tool Use Surveys
                                                                                         • Center SE-specific websites
        Workforce, Knowledge and Skills
             • SE Roadshow
             • Understanding NPR 7123.1A course
             • SE courses offered through NASA APPEL
             • SE Behaviors Study
             • SE Leadership Development Program (SELDP)
             • Center SE OJT programs, SE Mentoring
             • SE Seminars, NASA Masters Forum (SE Topics)
             • SE Track at PM Challenge
             • SE Activity of the Year Award
             • SE Surveys
             • Characterization of SE workforce, SE Community (target audience)
02/25/2009                     Let's Roll! Rolling Out the NASA Systems Engineering Framework                        PAJ-6
2009 NASA PM Challenge SE Track




             Common Technical Processes Axis
               of the NASA SE Framework




02/25/2009       Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-7
2009 NASA PM Challenge SE Track

             SE NPR Background and Rationale

 • “Establishes a core set of common Agency-level technical
   processes and requirements needed to define, develop,
   realize, and integrate the quality of the system products
   created and acquired by or for NASA.”
 • “Processes intended to clearly delineate a successful
   model to complete comprehensive technical work, reduce
   program and technical risk, and improve mission success.”
 • Rationale: “. . .systems engineering at NASA requires the
   application of a systematic, disciplined engineering
   approach that is quantifiable, recursive, iterative, and
   repeatable for the development, operation, maintenance,
   and disposal of systems integrated into a whole
   throughout the life-cycle of a project or program.”
02/25/2009       Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-8
2009 NASA PM Challenge SE Track

                    Contents of NASA SE NPR
 Preface                                                       Appendices
 Chapters                                                      A. Definitions
 1. Introduction                                               B. Acronyms
                                                               C. Practices for Common
 2. Institutional & Programmatic                                  Technical Processes
    Requirements
                                                               D. Systems Engineering
 3. Requirements for Common                                       Management Plan
    Technical Processes                                        E. Hierarchy of Related NASA
 4. NASA Oversight Activities on                                  Documents
    Contracted Projects                                        F. Tailoring
 5. Systems Engineering                                        G. Technical Review Entrance
    Technical Reviews                                             & Success Criteria
 6. Systems Engineering                                        H. Templates
    Management Plan                                            I. Additional Reading
                                                               J. Index
                   57 requirements in 33 pages, 167 pages total
02/25/2009           Let's Roll! Rolling Out the NASA Systems Engineering Framework       PAJ-9
2009 NASA PM Challenge SE Track

             Common Technical Processes

                                                                                 Systems
                                                                                Engineering
                                                                                 “Engine”




                                                                                Appendix C contains:
                                                                                • Purpose
                                                                                • Inputs & Sources
                                                                                • Outputs & Destinations
                                                                                • Typical Activities
                                                                                • Process Flow Diagram




02/25/2009     Let's Roll! Rolling Out the NASA Systems Engineering Framework                  PAJ-10
2009 NASA PM Challenge SE Track

             Structure of SE Management Plan (SEMP)
 1. Purpose and Scope                                            4. Technical Effort Integration
 2. Applicable Documents and                                     5. Common Technical Processes
    Designated Governing Authority                                  Implementation
 3. Technical Summary                                            6. Technology Insertion
        –    System Description                                  7. Additional SE Functions and
        –    System Structure                                       Activities
        –    Product Integration                                         •    System Safety
        –    Planning Context                                            •    Engineering Methods & Tools
                                                                         •    Specialty Engineering
        –    Boundary of Technical Effort
                                                                 8. Integration with the Project
        –    Cross-References
                                                                    Plan Resource Allocation
                                                                 9. Waivers
                                                                 10. Appendices

                                The SEMP is a description of
                               the technical work to be done.
02/25/2009                Let's Roll! Rolling Out the NASA Systems Engineering Framework             PAJ-11
2009 NASA PM Challenge SE Track

                              Technical Reviews
                          (with SE Contributions or led by SE)
 •    Program/System Requirements                • Test Readiness Review (TRR)
      Review (P/SRR)                             • System Acceptance Review (SAR)
 •    Program/System Definition Review           • Operational Readiness Review
      (P/SDR)                                        (ORR)
 •    Mission Concept Review (MCR)               • Flight Readiness Review (FRR)
 •    System Requirements Review                 • Post Launch Assessment Review
      (SRR)                                          (PLAR)
 •    Mission Definition Review (MDR)            • Critical Event Readiness Review
 •    System Definition Review (SDR)                 (CERR)
 •    Preliminary Design Review (PDR)            • Post Flight Assessment Review
 •    Critical Design Review (CDR)                   (PFAR)
 •    Production Readiness Review                • Decommissioning Review (DR)
      (PRR)                                      • Periodic Technical Review (PTR)
 •    System Integration Review (SIR)            • Technical Peer Reviews
                     SE NPR specifies the review name, review purpose,
                   life-cycle phase, entrance criteria and success criteria.
02/25/2009             Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-12
2009 NASA PM Challenge SE Track

             Implementation of the SE NPR

                                                                       •        Each NASA Center
                                                                                generates a Center NPR
                                                                                Implementation Plan.
                                                                       •        Compliance matrix within
                                                                                the plan lists each of the
                                                                                57 requirements from the
                                                                                SE NPR
                                                                                –   Shows which existing
                                                                                    center documents and
                                                                                    sections within them
                                                                                    support compliance
                                                                                –   Indicates whether
                                                                                    compliance is full,
                                                                                    partial or none
                                                                                –   References any plans
                                                                                    to close the gap.



02/25/2009     Let's Roll! Rolling Out the NASA Systems Engineering Framework                        PAJ-13
2009 NASA PM Challenge SE Track




               Tools and Methods Axis
             of the NASA SE Framework




02/25/2009   Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-14
2009 NASA PM Challenge SE Track

                               NASA SE Handbook

 •    Includes general concepts and
      specific descriptions of processes,
      tools, and techniques.
 •    Provides information on systems
      engineering best practices and
      pitfalls to avoid.
 •    Makes the bridge from “typical” SE
      guidance back to the NASA
      Systems Engineering Process
      (NPR 7123.1)
        – Guidance from SE practitioners
        – Written by practitioners for
          practitioners
        – “How” vs. “What”
 •    Updates the guidance from SP-
      6105 (basic) 1995


02/25/2009                                                               PAJ-15
 Located on NEN SE Community of Practice Systems Engineering Framework
                     Let's Roll! Rolling Out the NASA
2009 NASA PM Challenge SE Track
                   NEN SE Community of Practice



  NEN SE CoP
  is structured
  along lines of
    NASA SE
   Framework




                      http://nen.nasa.gov/portal/site/llis/
02/25/2009           Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-16
2009 NASA PM Challenge SE Track
              NASA SE NPR in POLARIS




                                                                       https://polaris.nasa.gov/
02/25/2009   Let's Roll! Rolling Out the NASA Systems Engineering Framework                   PAJ-17
2009 NASA PM Challenge SE Track

                       More SE Tools and Methods

    • Systems Engineering Bibliography,
      References and Readings
             – Readings in Systems Engineering
               (NASA-SP-6102)
             – The Art and Science of Systems
               Engineering
    • Systems Engineering Body of
      Knowledge (BOK) (future activity)
    • Center Tool Use Surveys
    • Model-Based Systems Engineering
      (MBSE) Initiative
    • SE Wiki on NEN SE CoP
    • Center SE-specific Websites

02/25/2009               Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-18
2009 NASA PM Challenge SE Track




             Workforce, Knowledge and Skills Axis
                 of the NASA SE Framework




02/25/2009         Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-19
2009 NASA PM Challenge SE Track

                             NASA SE NPR Course
    •        Two-day course on the                                  Potential Topics To Be Covered
             NASA Systems Engineering                               •    Background and Policy Related
             Processes and Requirements,                                 to SE NPR 7123.1A
             NPR 7123.1A
                                                                    •    NPR 7123.1A Overview
    •        Course is currently under
             development and will be                                •    Systems Engineering Application
             offered later in 2009.                                      Context
                                                                    •    Common Technical Processes
                                                                           – Part I - System Design
                                                                             Processes
                                                                           – Part II - Product Realization
                                                                             Processes
                                                                           – Part III - Technical
                                                                             Management Processes
                                                                    •    Conclusions
         Where the rubber meets the road!
02/25/2009                Let's Roll! Rolling Out the NASA Systems Engineering Framework               PAJ-20
2009 NASA PM Challenge SE Track

                    SE Related Training Courses
 •    Existing APPEL courses:                                    •    Courses To Be Developed
        – System Requirements Definition &                            and/or Leveraged :
          Management
                                                                        – Overview of SE NPR
        – Introduction to Systems
          Engineering at NASA                                           – Management of Space
        – Foundations of Aerospace at                                     Technology Programs
          NASA                                                          – Configuration Management
        – Project Management and Systems                                – Design for Manufacturability
          Engineering course
                                                                          and Assembly
        – Advanced Project Management
          and Systems Engineering course                                – Center-specific SE courses
        – Fundamentals of Systems
          Engineering                                                   – Defense Acquisition
        – Concept Exploration & System
          Architecting
                                                                          University (DAU) SE
        – Developing & Implementing a                                     Training courses
          Systems Engineering Mgmt. Plan
        – Space System Verification and
          Validation
        – Decision Analysis
02/25/2009             Let's Roll! Rolling Out the NASA Systems Engineering Framework              PAJ-21
2009 NASA PM Challenge SE Track

                             NASA SE Behavior Study

    •        Interviewed and shadowed 38                         •    Identified three levels of behaviors:
             highly regarded systems                                    – top level behavioral themes
             engineers from across the Agency                           – middle competencies
    •        Compiled and analyzed results by                           – low level observable behaviors
             Center and across the Agency                        •    Top themes included:
    •        Generated NASA Systems                                     –    Leadership
             Engineering Behavior Study report                          –    Attitudes and Attributes
             Oct. 2008                                                  –    Communication
    •        Identified potential uses of these                         –    Problem Solving & Systems Thinking
             results:                                                   –    Technical Acumen
              – To provide a more balanced
                 picture of systems engineering
              – To train, coach, mentor and                                                  See presentation by
                                                                                             Christine Williams and
                 develop NASA’s current and
                                                                                             Mary Ellen Derro on
                 future systems engineers                                                    this topic later today
                                                                                             in PMC SE Track I.

02/25/2009                  Let's Roll! Rolling Out the NASA Systems Engineering Framework                      PAJ-22
2009 NASA PM Challenge SE Track

                NASA SE Leadership Dev. Program
 SELDP Selection Criteria                                    SELDP Program Elements
 •    Target: Individuals Transitioning to                   •    Developmental Assignments:
      Multi-Disciplinary System                                   Hands-On at Centers
      Engineering Activity                                   •    Technical Training: Gap Analysis
       – Expect GS 13-14, Some GS-15                              Against SE DACUM & IDP Needs
                                                             •    Assessment Instruments:
 •    Engineering Bachelors Degree or                             Leadership Self Awareness
      AST Equivalent
                                                             •    Leadership Development: Models
 •    Science of SE: Experience,                                  & Experiential Learning
      Developmental Preparation, Center                      •    Leadership Training: Leadership
      Endorsement, & Maturity/Judgment                            Courses/Team Building
 •    Art of SE: Leadership Skills,                          •    Leadership Coaching:
      Attitudes, Attributes, Communication                        Personalized Development
      Ability, Problem Solving & Systems                     •    Benchmarking: With Leading SE
      Thinking                                                    Organizations
                                                             •    Center Visits: Greater
         15-20 candidates                                         Understanding Across Agency
        selected across the                                  •    Mentoring: Home & Assignment
        Agency each year.                                    •    Job Shadowing: Top SE Leaders

02/25/2009              Let's Roll! Rolling Out the NASA Systems Engineering Framework          PAJ-23
2009 NASA PM Challenge SE Track

                       NASA Forums on SE Topics
•    NASA OCE plans to hold a series                      Panel           Affiliation and Role     Presentation
     of SE Forums at various centers                      Members                                      Topic
     with agency-wide SE participation,                   Wayne           NASA Deputy              Managing Complex
     either in person or via WebEx.                       Hale            Associate                Projects
                                                                          Administrator for
•    The first SE Forum, a four-hour                                      Strategic Partnerships
     panel held at JSC on Aug. 21, 2008,                  Richard         Technical Specialist,    Lessons in Systems
                                                          Ryan            Chief Engineer’s         Engineering –
     featured distinguished experts in                                    Office, Marshall         The SSME Weight
     SE design who shared their                                           Space Flight Center      Growth History
     insights and lessons learned from                    Brian           Program Systems          Constellation Lunar
     challenges similar to those facing                   Muirhead        Engineer (PSE),          Transportation Archi-
                                                                          Constellation Program    tecture Case Study
     the Constellation Program today.
                                                          L. Dale         Deputy Program           Risk Informed
       – The panel presentations were                     Thomas          Manager,                 Design of Altair
         followed by a question and                                       Constellation Program
         answer session.                                  Brian           Engineering Director,    SE Challenges at
                                                          Persons         Naval Sea Systems        NAVSEA
       – The panel was facilitated by                                     Command
         Steve Kapurch from NASA
         OCE.                                             Michael         Chief Systems            Recent SE
                                                          Gaydar          Engineer, Naval Air      Challenges at NavAir
                                                                          Systems Command
02/25/2009               Let's Roll! Rolling Out the NASA Systems Engineering Framework                          PAJ-24
2009 NASA PM Challenge SE Track

                    NASA SE Activity of the Year Award
                            (initial concept under consideration)

    •        Purpose of SEOY: to recognize excellence in the application of SE
             practices which results in the development of highly successful
             products or services.
             –   Similar in concept to the NASA Software of the Year Award
    •        The award will be presented to “a distinguished individual or team,
             who by their achievements in systems engineering have clearly
             demonstrated unique benefits to major outcomes enhancing or
             meeting NASA’s needs.”
    •        The primary selection criteria will be the demonstration of
             significant verifiable contributions utilizing the art and science of
             Systems Engineering best practices resulting in program success.
    •        Initial award will be given at 2010 NASA PM Challenge.




02/25/2009                 Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-25
2009 NASA PM Challenge SE Track

                              NASA SE Seminar Series
                                              (under consideration)
    •        Quarterly or bi-monthly seminar series across the agency to
             highlight some aspect of SE (via ViTS or WebEx?)
    •        Possible topics include:
              –   Art and Science of SE
              –   Gentry Lee video on SE Behaviors and/or NASA SE Behaviors Study results
              –   SE and recent results on a current planetary mission, e.g., Phoenix
              –   SE and recent results on a current earth science mission
              –   SE and recent results on a current astronomy mission
              –   SE and recent results from the ISS
              –   SE and recent results in aeronautics
              –   Model-based Systems Engineering (MBSE)
              –   SE Indicators
              –   Technologies and tools that support SE
              –   SE in Formulation
              –   SE in Operations
              –   Selected topics and examples from the SE Handbook
              –   Panel of grads from SELDP and other SE programs on what they learned
                  (upon graduation, of course)
02/25/2009                    Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-26
2009 NASA PM Challenge SE Track

                  SE Activities at NASA PM Challenge 2009


       •     Date: February 24-25, 2009
       •     Keynote Speaker: Chris Scolese
             – “Why We Do What We Do”
       •     SE Panel on Art & Science of SE
             – Panel Chair: Marton Forkosh
       •     Two SE Tracks with ~18 sessions
             – SE Track Chair: Steve Kapurch
             – Topics range from SE Leading
               Indicators and MBSE to lessons
               learned and the results of the
               NASA SE Behavior Study.




                                                                        http://pmchallenge.gsfc.nasa.gov/
02/25/2009               Let's Roll! Rolling Out the NASA Systems Engineering Framework                 PAJ-27
2009 NASA PM Challenge SE Track




             Summary and Conclusions




02/25/2009    Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-28
2009 NASA PM Challenge SE Track

                         Deployment of the NASA SE Framework
Common Technical Processes
   • SE NPR
   • Center SE NPR Implementation Plans
                                                                                     Tools and Methods
   • Center surveys (gap analysis against
     best practices in SE NPR Appendix C)
                                                                                         • NASA SE Handbook
   • Center Procedural Requirements                                                      • SE Community of Practice
                                                                                         • SE NPR in POLARIS
                                                                                         • Art and Science of SE
                                                                                         • SE Wiki
                                                                                         • SE Body of Knowledge
                                                                                         • SE Bibliography & References
                                                                                         • MBSE Initiative
                                                                                         • SE Tool Use Surveys
                                                                                         • Center SE-specific websites
        Workforce, Knowledge and Skills
             • SE Roadshow
             • Understanding NPR 7123.1A course
             • SE courses offered through NASA APPEL
             • SE Behaviors Study
             • SE Leadership Development Program (SELDP)
             • Center SE OJT programs, SE Mentoring
             • SE Seminars, NASA Masters Forum (SE Topics)
             • SE Track at PM Challenge
             • SE Activity of the Year Award
             • SE Surveys
             • Characterization of SE workforce, SE Community (target audience)
02/25/2009                     Let's Roll! Rolling Out the NASA Systems Engineering Framework                       PAJ-29
2009 NASA PM Challenge SE Track

                 Balancing the Art and Science of SE
                   It takes both of these ingredients
                         to make NASA a success.




        Art                                                                            Science
       of SE                                                                            of SE
     Technical                                                                          Systems
    Leadership                                                                         Management




02/25/2009            Let's Roll! Rolling Out the NASA Systems Engineering Framework          PAJ-30
2009 NASA PM Challenge SE Track

                            Summary and Conclusions
•    Systems Engineering is a critical core competency
     for successful NASA missions.
       – We must balance both the art and science of SE.
•    All three axes of the NASA SE Framework are in the
     process of being deployed:
       – Common Technical Processes
       – Tools and Methods
       – Workforce, Knowledge and Skills
•    Much has been accomplished to date and more is
     still to come.
•    The deployment of the NASA SE Framework will
     have a profoundly positive impact on:
       – how systems engineering is
         practiced across the Agency
       – the efficiency and effectiveness of
         future missions.

02/25/2009               Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-31
2009 NASA PM Challenge SE Track




                          Backup Slides




02/25/2009   Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-32
2009 NASA PM Challenge SE Track

               SEF Deployment Lessons Learned

  1. Build on previous efforts.                           7. Evaluate and select tools to
  2. Address all three aspects of                             support the design process.
     change: people, process and                          8. Use organizational change
     technology.                                              management (OCM) and
  3. Identify and prioritize the target                       customer relationship
     audience.                                                management (CRM) to
  4. Start by defining the basic                              facilitate change.
     systems engineering processes.                       9. Address factors that engender
  5. Utilize many reviewers to                                resistance to change.
     promote ownership.                                   10. Communicate via multiple
  6. Allocate sufficient time for                             avenues and promote
     curriculum development                                   shamelessly.




02/25/2009           Let's Roll! Rolling Out the NASA Systems Engineering Framework     PAJ-33
2009 NASA PM Challenge SE Track

             Institutional & Programmatic Requirements
 •    Roles and responsibilities for implementing and ensuring compliance
      with the NPR.
       – Office of the Chief Engineer (OCE) ensures compliance with the
          SE NPR.
       – Center Directors (or their designees) develop the SE NPR
          Implementation Plan, establish policies, procedures and processes,
          and perform an SE NPR Center Survey.
       – Designated Governing Authority (DGA) for the technical effort in
          the SE NPR is the Center Director or the person or organization that
          has been designated by them.
            • DGA is typically the final approval signature on the Systems
              Engineering Management Plans, waiver authorizations, and
              other key technical documents.
            • DGA has the final approval signature to ensure independent
              assessment of technical content and waiver authorizations that
              pertain to the SE NPR.
       – Technical teams execute the Center processes that implement the
          SE NPR.
02/25/2009            Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-34
2009 NASA PM Challenge SE Track

                       Oversight of Contracted Projects
 •    The SE NPR defines a minimum set of technical activities and
      requirements for a NASA project technical team to perform on
      projects where prime or external contractors do the majority of the
      development effort.
        – prior to contract award
            • technical work products to be delivered by the contractor, including
                 – a contractor SEMP that specifies their systems
                    engineering approach for requirements development;
                    technical solution definition; design realization;
                    product evaluation; product transition; and technical
                    planning, control, assessment, and decision analysis.
        – during contract performance
            • technical oversight activities established in the NASA SEMP
                 – under the authority of the Cognizant Contracting Officer (CCO)
        – upon completion of the contract
            • scheduled milestone reviews to finalize Government acceptance of
              the deliverables
            • product transition to the customer and/or disposal as defined in the
              NASA SEMP
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2009 NASA PM Challenge SE Track
                                                                NASA Project Life-Cycle
    NASA Life                                                      FORMULATION                   Approval for                                                  IMPLEMENTATION
    Cycle Phases                                                                                Implementation
                                    Pre-Systems Acquisition                                                                   Systems Acquisition                           Operations             Decommissioning

    Project                   Pre-Phase A:                 Phase A:                  Phase B:                      Phase C:                      Phase D:                 Phase E:                    Phase F:
    Life Cycle                  Concept              Concept & Technology       Preliminary Design &            Final Design &              System Assembly,             Operations                   Closeout
    Phases                       Studies                 Development           Technology Completion              Fabrication               Int & Test, Launch          & Sustainment


    Project                            KDP A                       KDP B                      KDP C                          KDP D                       KDP E                     KDP F
                                                                                                                                                                                                        Final Archival
    Life Cycle                         FAD                                                                                                                                                                 of Data
                                                                                                                                                                   Launch         End of Mission
    Gates &
                                 Draft Project              Preliminary                 Baseline
    Major Events                 Requirements               Project Plan              Project Plan7

     Agency
     Reviews                              ASP5               ASM5

     Human Space
     Flight Project
                                                 MCR              SRR SDR                         PDR                CDR /       SIR       SAR       ORR         FRR PLAR CERR3 End of                     DR
     Reviews1
                                                                     (PNAR)                       (NAR)              PRR2                    Inspections and                     Flight
          Re-flights                                                                                                                          Refurbishment
                                                                                Re-enters appropriate life cycle phase if
                                                                               modifications are needed between flights6                                                               PFAR
     Robotic
     Mission Project
     Reviews1
                                                                  SRR MDR4                        PDR                 CDR /          SIR             ORR          FRR PLAR       CERR3                     DR
     Launch                                      MCR
                                                                     (PNAR)                       (NAR)               PRR2
     Readiness                                                                                                                                                          SMSR, LRR
                                                                                                                                                                      (LV), FRR (LV)
     Reviews
     Supporting                                                       Peer Reviews, Subsystem PDRs, Subsystem CDRs, and System Reviews
     Reviews
     FOOTNOTES                                                                                             ACRONYMS
     1.          Flexibility is allowed in the timing, number, and content of reviews as long as the       ASP—Acquisition Strategy Planning Meeting
                                                                                                           ASM—Acquisition Strategy Meeting                     ORR—Operational Readiness Review
                 equivalent information is provided at each KDP and the approach is fully
                                                                                                           CDR—Critical Design Review                           PDR—Preliminary Design Review
                 documented in the Project Plan. These reviews are conducted by the project for
                                                                                                           CERR—Critical Events Readiness Review                PFAR—Post-Flight Assessment Review
                 the independent SRB. See Section 2.5 and Table 2-6.
                                                                                                           DR—Decommissioning Review                            PLAR—Post-Launch Assessment Review
     2.          PRR needed for multiple (≥4) system copies. Timing is notional.
                                                                                                           FAD—Formulation Authorization Document               PNAR—Preliminary Non-Advocate Review
     3.          CERRs are established at the discretion of Program Offices.
                                                                                                           FRR—Flight Readiness Review                          PRR—Production Readiness Review
     4.          For robotic missions, the SRR and the MDR may be combined.
                                                                                                           KDP—Key Decision Point                               SAR—System Acceptance Review
     5.          The ASP and ASM are Agency reviews, not life-cycle reviews.
                                                                                                           LRR—Launch Readiness Review                          SDR—System Definition Review
     6.          Includes recertification, as required.
                                                                                                           MCR—Mission Concept Review                           SIR—System Integration Review
     7.          Project Plans are baselined at KDP C and are reviewed and updated as
                                                                                                           MDR—Mission Definition Review                        SMSR—Safety and Mission Success Review
                 required, to ensure project content, cost, and budget remain consistent.
                                                                                                           NAR—Non-Advocate Review                              SRR—System Requirements Review


02/25/2009                                             Let's Roll! Rolling Out the NASA Systems Engineering Framework                                                                                   PAJ-36
2009 NASA PM Challenge SE Track
                         Common Technical Processes –
                           System Design Processes
  Process        Process                Process Purpose                            Process Use
  Category          Name
  Requirements   1. Stakeholder         Definition of stakeholder                  To elicit and define use cases,
  Definition     Expectation            expectations for the applicable            scenarios, operational concepts, and
  Processes      Definition             WBS model.                                 stakeholder expectations for the
                                                                                   applicable product-line life-cycle
                                                                                   phases and WBS model.
                 2. Technical           Definition of the technical                To transform the baselined stakeholder
                 Requirements           requirements from the set of               expectations into unique, quantitative,
                 Definition             agreed upon stakeholder                    and measurable technical
                                        expectations for the applicable            requirements expressed as “shall”
                                        WBS model                                  statements.
  Technical      3. Logical             Logical decomposition of the               To improve understanding of the
  Solution       Decomposition          validated technical                        defined technical requirements and the
  Definition                            requirements of the applicable             relationships among the requirements
  Processes                             WBS model.                                 and to transform the defined set of
                                                                                   technical requirements into a set of
                                                                                   logical decomposition models.

                 4. Design              Designing product solution                 To translate the outputs of the logical
                 Solution               definitions within the                     decomposition process into a design
                 Definition             applicable WBS model that                  solution definition that is in a form
                                        satisfy the derived technical              consistent with the product-line life-
                                        requirements                               cycle phase and WBS model.
02/25/2009                    Let's Roll! Rolling Out the NASA Systems Engineering Framework                         PAJ-37
2009 NASA PM Challenge SE Track
                               Common Technical Processes –
                                Product Realization Processes
  Process       Process Name        Process Purpose                              Process Use
  Category
  Design        5. Product          Implementation of a design solution          To generate a specified product of a WBS
  Realization   Implementation      definition by making, buying, or             model through buying, making, or reusing in a
  Processes                         reusing an end product of the                form consistent with the product-line life-cycle
                                    applicable WBS model                         phase exit criteria and that satisfies the design
                                                                                 solution definition specified requirements.
                6. Product          Integration of lower level products          To transform the design solution definition into
                Integration         into an end product of the applicable        the desired end product of the WBS model
                                    WBS model in accordance with its             through assembly and integration of lower level,
                                    design solution definition.                  validated end products.
  Evaluation    7. Product          Verification of end products                 To demonstrate that an end product generated
  Processes     Verification        generated by the product                     from product implementation or product
                                    implementation process or product            integration conforms to its design solution
                                    integration process against their            definition requirements as a function of the
                                    design solution definitions.                 product-line life-cycle phase.
                8. Product          Validation of end products generated         To confirm that a verified end product generated
                Validation          by the product implementation                by product implementation or product
                                    process or product integration               integration fulfills (satisfies) its intended use
                                    process against their stakeholder            when placed in its intended environment and to
                                    expectations.                                ensure that any anomalies discovered during
                                                                                 validation are appropriately resolved prior to
                                                                                 delivery of the product.
  Product       9. Product          Transitioning end products to the            To transition a verified and validated end
  Transition    Transition          next higher level WBS-model                  product that has been generated by product
  Process                           customer or user.                            implementation or product integration to the
                                                                                 customer at the next level in the system
                                                                                 structure.
02/25/2009                       Let's Roll! Rolling Out the NASA Systems Engineering Framework                               PAJ-38
2009 NASA PM Challenge SE Track
                      Common Technical Processes –
                     Technical Management Processes
    Process      Process Name        Process Purpose                 Process Use
    Category
    Technical    10. Technical       Planning the                    To plan for the application and
    Planning     Planning            technical effort                management of each common technical
    Process                                                          process and to identify, define, and plan the
                                                                     technical effort applicable to the product-
                                                                     line life-cycle phase for WBS model.
    Technical    16. Technical       Making assessments              To help monitor progress of the technical
    Assessment   Assessment          of the progress of              effort and provide status information for
    Process                          planned technical               support of the system design, product
                                     effort and progress             realization, and technical management
                                     toward requirements             processes.
                                     satisfaction
    Technical    17. Decision        Making technical                To help evaluate technical decision issues,
    Decision     Analysis            decisions                       technical alternatives, and their
    Analysis                                                         uncertainties to support decision making.
    Process




02/25/2009               Let's Roll! Rolling Out the NASA Systems Engineering Framework                       PAJ-39
2009 NASA PM Challenge SE Track
                       Common Technical Processes –
                   Technical Management Processes (Cont.)
   Process     Process          Process Purpose                      Process Use
   Category    Name
   Technical   11.              Management of                        To (a) manage the product requirements identified, baselined, and used in
   Control     Requirements     requirements defined and             the definition of the WBS model products during system design; (b)
                                                                     provide bidirectional traceability back to the top WBS model requirements;
   Processes   Management       baselined during the                 and (c) manage the changes to established requirement baselines over
                                application of the system            the life-cycle of the system products.
                                design processes
               12. Interface    Management of the                    To (a) establish and use formal interface management to assist in
               Management       interfaces defined and               controlling system product development efforts when the efforts are
                                                                     divided between Government programs, contractors, and/or
                                generated during the                 geographically diverse technical teams within the same program or project
                                application of the system            and (b) maintain interface definition and compliance among the end
                                design processes                     products and enabling products that compose the system, as well as with
                                                                     other systems with which the end products and enabling products must
                                                                     interoperate.

               13. Technical    Management of the                    To examine on a continuing basis the risks of technical deviations from
               Risk             technical risk identified            the project plan and identify potential technical problems before they occur
                                                                     so that risk-handling activities can be planned and invoked as needed.
               Management       during the technical effort.
               14.              Configuration management             To (a) identify the configuration of the product or work product at various
               Configuration    for end products, enabling           points in time; (b) systematically control changes to the configuration of
                                                                     the product or work product; (c) maintain the integrity and traceability of
               Management       products, and other work             the configuration of the product or work product throughout its life; and (d)
                                products placed under                preserve the records of the product or end product configuration
                                configuration control                throughout its life-cycle.

               15. Technical    Management of the                    To (a) provide the basis for identifying and controlling data requirements;
               Data             technical data generated             (b) responsively and economically acquire, access, and distribute data
                                                                     needed to develop, manage, operate, and support system products over
               Management       and used in the technical            their product-line life; (c) manage and disposition data as records; (d)
                                effort.                              analyze data use; (e) if any of the technical effort is performed by an
                                                                     external contractor, obtain technical data feedback for managing the
                                                                     contracted technical effort; and (f) assess the collection of appropriate
                                                                     technical data and information.
02/25/2009                     Let's Roll! Rolling Out the NASA Systems Engineering Framework                                             PAJ-40
2009 NASA PM Challenge SE Track

                                              SEMP Content
                        1. It’s a plan for doing the project
                           technical effort by a technical
                           team for a given WBS Model in
                           the system structure and to help              2. Describes major standards
                           meet life cycle phase exit criteria              and procedures the technical
                                                                            effort needs to follow
              3. Describes the problem
                                                                                                  4. Explains how the inputs
                 to be solved and the
                                                             SEMP Content                            and technical efforts will
                 purpose, context and
                                                                                                     be integrated
                 products of the WBS
                                                  1.  Purpose and Scope
                 Model to be developed
                                                  2.  Applicable Documents and DGA
                 and integrated with              3.  Technical Summary                             6. Identifies incorporation
                 other interfacing                4.  Technical Effort Integration                     plan for key technologies
                 systems identified               5.  Common Technical Processes                       and their risks and
                                                      Implementation                                   insertion criteria
             5. Describes how each                6. Technology Insertion
                process activity and task         7. Additional SE Functions and                    8. Explains how the
                will be accomplished,                 Activities                                       technical effort will be
                directed and managed              8. Integration with Project Plan                     integrated with project
                including cost estimates,             Resource Allocation                              management
                                                  9. Waivers
                schedule, people,
                                                  10. Appendices
                resources and use of
                methods and tools
                                                                                                   10. Separate information
                    7. Other essential                                                               needed for SEMP use
                       considerations such as          9. Identifies approved                        and maintenance;
                       system safety,                     waivers and                                summary of other
                       engineering specialties,           tailoring of NPR                           technical plans
                       methods and tools,
02/25/2009                       Let's Roll! Rolling Out the NASA Systems Engineering Framework                                   PAJ-41
2009 NASA PM Challenge SE Track

             Center NPR Implementation Plan Outline

                  1. Introduction
                     –     Purpose
                     –     Scope
                     –     Background
                     –     Designated Governing Authority
                  2. Reference Documents
                  3. Compliance With the SE NPR
                     – Description of Center Compliance Methodology
                     – Compliance Matrix
                     – Plan to Close Gaps
                  4. Other


02/25/2009          Let's Roll! Rolling Out the NASA Systems Engineering Framework   PAJ-42
2009 NASA PM Challenge SE Track

                            NASA SE Target Audience
               Segment Name                                     Segment Description

             NASA Senior                NASA Office of the Chief Engineer, Center Chief
             Managers                     Engineers, NASA Engineering Management
                                          Board, NASA Sponsors and Program Managers
             Other Mission Support NASA Office of Human Capital and Center HR
                Office Personnel     Directorates, Acquisition personnel, Contracts
                                     Offices, Legal, Cost, etc.
             Technical Community        Scientists, Technical Personnel, and Engineers in
                                            specific disciplines, e.g., avionics, mechanical,
                                            propulsion, thermal, etc.
             Missions and Projects      Project Managers and Program Executives

             SE Managers                Branch Heads of systems engineering intensive
                                           branches
             Systems Engineers          Systems Engineers (both lead and support) of
                                           subsystems, projects or programs



02/25/2009                   Let's Roll! Rolling Out the NASA Systems Engineering Framework     PAJ-43
2009 NASA PM Challenge SE Track

                       Essential Elements of SE at NASA


                                        Lessons
   NPR 7123.1                           Learned
       (NASA Policy)                      (Philosophy,
                                         Case Studies)                        Education


                                  SP 6105
                                   (Handbook)                                                An Educated
                                                                                                   And
          Other                                                                              Experienced
         Sources                                                                                  NASA
                                                                             Experience     Multi-Disciplinary
                               NASA/Corporate                                                     Team
                                 Experience



02/25/2009                 Let's Roll! Rolling Out the NASA Systems Engineering Framework                PAJ-44
2009 NASA PM Challenge SE Track

                       The Art and the Science of SE
 •    Art of SE – Technical Leadership
        – Balances broad technical domain knowledge, engineering instinct, problem solving,
          creativity, leadership and communication to develop new missions and systems.
            • Focuses on a system’s technical design and technical integrity throughout its
              life-cycle
 •    Science of SE – Systems Management
        – Involves rigorously and efficiently managing the development and operation of
          complex systems
            • Emphasis is on organizational skills, processes and persistence.
 •    To succeed, we must blend technical leadership and systems management into
      complete systems engineering.
        – Anything less results in systems not worth having or that fail to function or perform.




02/25/2009                  Let's Roll! Rolling Out the NASA Systems Engineering Framework    PAJ-45
2009 NASA PM Challenge SE Track

             Personal Characteristics of Good SEs
                                                 Intellectual Curiosity –
                                                   ability and desire to
                                                    learn new things

                    Ability to See the Big                                            Ability to make
                    Picture – yet get into                                             system-wide
                          the details                                                  connections


                Comfortable with                                                      Strong team member
                   change
                                                    Personal                               and leader
                                                  Characteristics
             Diverse Technical Skills
                                                     of Good                                  Comfortable with
             – ability to apply sound                Systems                                   uncertainty and
                                                                                                 unknowns
               technical judgment                   Engineers
                                                                                           Proper Paranoia –
                    Exceptional Two-way                                                   expect the best, but
                       Communicator                                                        plan for the worst

                                 Appreciation for                     Self Confidence and
                                Process – rigor and                   Decisiveness – short
                               knowing when to stop                       of arrogance




02/25/2009                   Let's Roll! Rolling Out the NASA Systems Engineering Framework                      PAJ-46

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NASA PM Challenge SE Framework

  • 1. 2009 NASA PM Challenge National Aeronautics & Space Administration Let’s Roll! Rolling Out the NASA Systems Engineering Framework Wednesday, February 25, 2009 Hilton Ocean Front Hotel Daytona Beach, FL P. A. “Trisha” Jansma NASA Systems Engineering Working Group (SEWG) Jet Propulsion Laboratory California Institute of Technology
  • 2. 2009 NASA PM Challenge SE Track Topics To Be Covered • NASA SE Excellence Initiative NASA SE Framework • NASA SE Framework • SE NPR Background and Rationale • Overview of NASA SE NPR • Implementation of the SE Framework Some of the work described in this presentation was • Summary and Conclusions performed at the Jet Propulsion Laboratory, California Institute of Technology under a contract with the National Aeronautics and Space Administration (NASA). Reference herein to any specific commercial product, process or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement by the United States Government, NASA or the Jet Propulsion Laboratory, California Institute of Technology. The data/information contained herein has been reviewed and approved for release by JPL Export Administration on the basis that this document contains no export-controlled information. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-2
  • 3. 2009 NASA PM Challenge SE Track NASA SE Excellence Initiative • Established in 2000 under the NASA • The goals of the initiative are to: Office of the Chief Engineer (OCE) to: – Ensure continuous improvement of the NASA engineering workforce through relevant education, training and work experiences. – Stimulate and enable the – Ensure sound and effective discipline development and advancement and systems engineering. of a sound systems engineering capability necessary for success in – Develop and implement advanced fulfilling the challenging and engineering infrastructure to further ambitious goals of the NASA enable the achievement of enterprise Enterprises. goals. – Address the need for consistency – Provide value-added cross-enterprise in the basic approach to systems engineering across the Agency, products and services that enable the and for a common systems infusion of technology, knowledge, and engineering terminology capabilities to support innovation in engineering and push the state of the • The NASA Systems Engineering art. Working Group (SEWG) was chartered – Increase participation, membership, to develop and document a common and leadership in recognized national framework for systems engineering for and international engineering use across the agency. organizations. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-3
  • 4. 2009 NASA PM Challenge SE Track NASA SE Framework People Process Technology 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-4
  • 5. 2009 NASA PM Challenge SE Track Implementation and Deployment of the NASA SE Framework 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-5
  • 6. 2009 NASA PM Challenge SE Track Deployment of the NASA SE Framework Common Technical Processes • SE NPR • Center SE NPR Implementation Plans Tools and Methods • Center surveys (gap analysis against best practices in SE NPR Appendix C) • NASA SE Handbook • Center Procedural Requirements • SE Community of Practice • SE NPR in POLARIS • Art and Science of SE • SE Wiki • SE Body of Knowledge • SE Bibliography & References • MBSE Initiative • SE Tool Use Surveys • Center SE-specific websites Workforce, Knowledge and Skills • SE Roadshow • Understanding NPR 7123.1A course • SE courses offered through NASA APPEL • SE Behaviors Study • SE Leadership Development Program (SELDP) • Center SE OJT programs, SE Mentoring • SE Seminars, NASA Masters Forum (SE Topics) • SE Track at PM Challenge • SE Activity of the Year Award • SE Surveys • Characterization of SE workforce, SE Community (target audience) 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-6
  • 7. 2009 NASA PM Challenge SE Track Common Technical Processes Axis of the NASA SE Framework 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-7
  • 8. 2009 NASA PM Challenge SE Track SE NPR Background and Rationale • “Establishes a core set of common Agency-level technical processes and requirements needed to define, develop, realize, and integrate the quality of the system products created and acquired by or for NASA.” • “Processes intended to clearly delineate a successful model to complete comprehensive technical work, reduce program and technical risk, and improve mission success.” • Rationale: “. . .systems engineering at NASA requires the application of a systematic, disciplined engineering approach that is quantifiable, recursive, iterative, and repeatable for the development, operation, maintenance, and disposal of systems integrated into a whole throughout the life-cycle of a project or program.” 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-8
  • 9. 2009 NASA PM Challenge SE Track Contents of NASA SE NPR Preface Appendices Chapters A. Definitions 1. Introduction B. Acronyms C. Practices for Common 2. Institutional & Programmatic Technical Processes Requirements D. Systems Engineering 3. Requirements for Common Management Plan Technical Processes E. Hierarchy of Related NASA 4. NASA Oversight Activities on Documents Contracted Projects F. Tailoring 5. Systems Engineering G. Technical Review Entrance Technical Reviews & Success Criteria 6. Systems Engineering H. Templates Management Plan I. Additional Reading J. Index 57 requirements in 33 pages, 167 pages total 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-9
  • 10. 2009 NASA PM Challenge SE Track Common Technical Processes Systems Engineering “Engine” Appendix C contains: • Purpose • Inputs & Sources • Outputs & Destinations • Typical Activities • Process Flow Diagram 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-10
  • 11. 2009 NASA PM Challenge SE Track Structure of SE Management Plan (SEMP) 1. Purpose and Scope 4. Technical Effort Integration 2. Applicable Documents and 5. Common Technical Processes Designated Governing Authority Implementation 3. Technical Summary 6. Technology Insertion – System Description 7. Additional SE Functions and – System Structure Activities – Product Integration • System Safety – Planning Context • Engineering Methods & Tools • Specialty Engineering – Boundary of Technical Effort 8. Integration with the Project – Cross-References Plan Resource Allocation 9. Waivers 10. Appendices The SEMP is a description of the technical work to be done. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-11
  • 12. 2009 NASA PM Challenge SE Track Technical Reviews (with SE Contributions or led by SE) • Program/System Requirements • Test Readiness Review (TRR) Review (P/SRR) • System Acceptance Review (SAR) • Program/System Definition Review • Operational Readiness Review (P/SDR) (ORR) • Mission Concept Review (MCR) • Flight Readiness Review (FRR) • System Requirements Review • Post Launch Assessment Review (SRR) (PLAR) • Mission Definition Review (MDR) • Critical Event Readiness Review • System Definition Review (SDR) (CERR) • Preliminary Design Review (PDR) • Post Flight Assessment Review • Critical Design Review (CDR) (PFAR) • Production Readiness Review • Decommissioning Review (DR) (PRR) • Periodic Technical Review (PTR) • System Integration Review (SIR) • Technical Peer Reviews SE NPR specifies the review name, review purpose, life-cycle phase, entrance criteria and success criteria. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-12
  • 13. 2009 NASA PM Challenge SE Track Implementation of the SE NPR • Each NASA Center generates a Center NPR Implementation Plan. • Compliance matrix within the plan lists each of the 57 requirements from the SE NPR – Shows which existing center documents and sections within them support compliance – Indicates whether compliance is full, partial or none – References any plans to close the gap. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-13
  • 14. 2009 NASA PM Challenge SE Track Tools and Methods Axis of the NASA SE Framework 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-14
  • 15. 2009 NASA PM Challenge SE Track NASA SE Handbook • Includes general concepts and specific descriptions of processes, tools, and techniques. • Provides information on systems engineering best practices and pitfalls to avoid. • Makes the bridge from “typical” SE guidance back to the NASA Systems Engineering Process (NPR 7123.1) – Guidance from SE practitioners – Written by practitioners for practitioners – “How” vs. “What” • Updates the guidance from SP- 6105 (basic) 1995 02/25/2009 PAJ-15 Located on NEN SE Community of Practice Systems Engineering Framework Let's Roll! Rolling Out the NASA
  • 16. 2009 NASA PM Challenge SE Track NEN SE Community of Practice NEN SE CoP is structured along lines of NASA SE Framework http://nen.nasa.gov/portal/site/llis/ 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-16
  • 17. 2009 NASA PM Challenge SE Track NASA SE NPR in POLARIS https://polaris.nasa.gov/ 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-17
  • 18. 2009 NASA PM Challenge SE Track More SE Tools and Methods • Systems Engineering Bibliography, References and Readings – Readings in Systems Engineering (NASA-SP-6102) – The Art and Science of Systems Engineering • Systems Engineering Body of Knowledge (BOK) (future activity) • Center Tool Use Surveys • Model-Based Systems Engineering (MBSE) Initiative • SE Wiki on NEN SE CoP • Center SE-specific Websites 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-18
  • 19. 2009 NASA PM Challenge SE Track Workforce, Knowledge and Skills Axis of the NASA SE Framework 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-19
  • 20. 2009 NASA PM Challenge SE Track NASA SE NPR Course • Two-day course on the Potential Topics To Be Covered NASA Systems Engineering • Background and Policy Related Processes and Requirements, to SE NPR 7123.1A NPR 7123.1A • NPR 7123.1A Overview • Course is currently under development and will be • Systems Engineering Application offered later in 2009. Context • Common Technical Processes – Part I - System Design Processes – Part II - Product Realization Processes – Part III - Technical Management Processes • Conclusions Where the rubber meets the road! 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-20
  • 21. 2009 NASA PM Challenge SE Track SE Related Training Courses • Existing APPEL courses: • Courses To Be Developed – System Requirements Definition & and/or Leveraged : Management – Overview of SE NPR – Introduction to Systems Engineering at NASA – Management of Space – Foundations of Aerospace at Technology Programs NASA – Configuration Management – Project Management and Systems – Design for Manufacturability Engineering course and Assembly – Advanced Project Management and Systems Engineering course – Center-specific SE courses – Fundamentals of Systems Engineering – Defense Acquisition – Concept Exploration & System Architecting University (DAU) SE – Developing & Implementing a Training courses Systems Engineering Mgmt. Plan – Space System Verification and Validation – Decision Analysis 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-21
  • 22. 2009 NASA PM Challenge SE Track NASA SE Behavior Study • Interviewed and shadowed 38 • Identified three levels of behaviors: highly regarded systems – top level behavioral themes engineers from across the Agency – middle competencies • Compiled and analyzed results by – low level observable behaviors Center and across the Agency • Top themes included: • Generated NASA Systems – Leadership Engineering Behavior Study report – Attitudes and Attributes Oct. 2008 – Communication • Identified potential uses of these – Problem Solving & Systems Thinking results: – Technical Acumen – To provide a more balanced picture of systems engineering – To train, coach, mentor and See presentation by Christine Williams and develop NASA’s current and Mary Ellen Derro on future systems engineers this topic later today in PMC SE Track I. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-22
  • 23. 2009 NASA PM Challenge SE Track NASA SE Leadership Dev. Program SELDP Selection Criteria SELDP Program Elements • Target: Individuals Transitioning to • Developmental Assignments: Multi-Disciplinary System Hands-On at Centers Engineering Activity • Technical Training: Gap Analysis – Expect GS 13-14, Some GS-15 Against SE DACUM & IDP Needs • Assessment Instruments: • Engineering Bachelors Degree or Leadership Self Awareness AST Equivalent • Leadership Development: Models • Science of SE: Experience, & Experiential Learning Developmental Preparation, Center • Leadership Training: Leadership Endorsement, & Maturity/Judgment Courses/Team Building • Art of SE: Leadership Skills, • Leadership Coaching: Attitudes, Attributes, Communication Personalized Development Ability, Problem Solving & Systems • Benchmarking: With Leading SE Thinking Organizations • Center Visits: Greater 15-20 candidates Understanding Across Agency selected across the • Mentoring: Home & Assignment Agency each year. • Job Shadowing: Top SE Leaders 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-23
  • 24. 2009 NASA PM Challenge SE Track NASA Forums on SE Topics • NASA OCE plans to hold a series Panel Affiliation and Role Presentation of SE Forums at various centers Members Topic with agency-wide SE participation, Wayne NASA Deputy Managing Complex either in person or via WebEx. Hale Associate Projects Administrator for • The first SE Forum, a four-hour Strategic Partnerships panel held at JSC on Aug. 21, 2008, Richard Technical Specialist, Lessons in Systems Ryan Chief Engineer’s Engineering – featured distinguished experts in Office, Marshall The SSME Weight SE design who shared their Space Flight Center Growth History insights and lessons learned from Brian Program Systems Constellation Lunar challenges similar to those facing Muirhead Engineer (PSE), Transportation Archi- Constellation Program tecture Case Study the Constellation Program today. L. Dale Deputy Program Risk Informed – The panel presentations were Thomas Manager, Design of Altair followed by a question and Constellation Program answer session. Brian Engineering Director, SE Challenges at Persons Naval Sea Systems NAVSEA – The panel was facilitated by Command Steve Kapurch from NASA OCE. Michael Chief Systems Recent SE Gaydar Engineer, Naval Air Challenges at NavAir Systems Command 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-24
  • 25. 2009 NASA PM Challenge SE Track NASA SE Activity of the Year Award (initial concept under consideration) • Purpose of SEOY: to recognize excellence in the application of SE practices which results in the development of highly successful products or services. – Similar in concept to the NASA Software of the Year Award • The award will be presented to “a distinguished individual or team, who by their achievements in systems engineering have clearly demonstrated unique benefits to major outcomes enhancing or meeting NASA’s needs.” • The primary selection criteria will be the demonstration of significant verifiable contributions utilizing the art and science of Systems Engineering best practices resulting in program success. • Initial award will be given at 2010 NASA PM Challenge. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-25
  • 26. 2009 NASA PM Challenge SE Track NASA SE Seminar Series (under consideration) • Quarterly or bi-monthly seminar series across the agency to highlight some aspect of SE (via ViTS or WebEx?) • Possible topics include: – Art and Science of SE – Gentry Lee video on SE Behaviors and/or NASA SE Behaviors Study results – SE and recent results on a current planetary mission, e.g., Phoenix – SE and recent results on a current earth science mission – SE and recent results on a current astronomy mission – SE and recent results from the ISS – SE and recent results in aeronautics – Model-based Systems Engineering (MBSE) – SE Indicators – Technologies and tools that support SE – SE in Formulation – SE in Operations – Selected topics and examples from the SE Handbook – Panel of grads from SELDP and other SE programs on what they learned (upon graduation, of course) 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-26
  • 27. 2009 NASA PM Challenge SE Track SE Activities at NASA PM Challenge 2009 • Date: February 24-25, 2009 • Keynote Speaker: Chris Scolese – “Why We Do What We Do” • SE Panel on Art & Science of SE – Panel Chair: Marton Forkosh • Two SE Tracks with ~18 sessions – SE Track Chair: Steve Kapurch – Topics range from SE Leading Indicators and MBSE to lessons learned and the results of the NASA SE Behavior Study. http://pmchallenge.gsfc.nasa.gov/ 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-27
  • 28. 2009 NASA PM Challenge SE Track Summary and Conclusions 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-28
  • 29. 2009 NASA PM Challenge SE Track Deployment of the NASA SE Framework Common Technical Processes • SE NPR • Center SE NPR Implementation Plans Tools and Methods • Center surveys (gap analysis against best practices in SE NPR Appendix C) • NASA SE Handbook • Center Procedural Requirements • SE Community of Practice • SE NPR in POLARIS • Art and Science of SE • SE Wiki • SE Body of Knowledge • SE Bibliography & References • MBSE Initiative • SE Tool Use Surveys • Center SE-specific websites Workforce, Knowledge and Skills • SE Roadshow • Understanding NPR 7123.1A course • SE courses offered through NASA APPEL • SE Behaviors Study • SE Leadership Development Program (SELDP) • Center SE OJT programs, SE Mentoring • SE Seminars, NASA Masters Forum (SE Topics) • SE Track at PM Challenge • SE Activity of the Year Award • SE Surveys • Characterization of SE workforce, SE Community (target audience) 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-29
  • 30. 2009 NASA PM Challenge SE Track Balancing the Art and Science of SE It takes both of these ingredients to make NASA a success. Art Science of SE of SE Technical Systems Leadership Management 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-30
  • 31. 2009 NASA PM Challenge SE Track Summary and Conclusions • Systems Engineering is a critical core competency for successful NASA missions. – We must balance both the art and science of SE. • All three axes of the NASA SE Framework are in the process of being deployed: – Common Technical Processes – Tools and Methods – Workforce, Knowledge and Skills • Much has been accomplished to date and more is still to come. • The deployment of the NASA SE Framework will have a profoundly positive impact on: – how systems engineering is practiced across the Agency – the efficiency and effectiveness of future missions. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-31
  • 32. 2009 NASA PM Challenge SE Track Backup Slides 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-32
  • 33. 2009 NASA PM Challenge SE Track SEF Deployment Lessons Learned 1. Build on previous efforts. 7. Evaluate and select tools to 2. Address all three aspects of support the design process. change: people, process and 8. Use organizational change technology. management (OCM) and 3. Identify and prioritize the target customer relationship audience. management (CRM) to 4. Start by defining the basic facilitate change. systems engineering processes. 9. Address factors that engender 5. Utilize many reviewers to resistance to change. promote ownership. 10. Communicate via multiple 6. Allocate sufficient time for avenues and promote curriculum development shamelessly. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-33
  • 34. 2009 NASA PM Challenge SE Track Institutional & Programmatic Requirements • Roles and responsibilities for implementing and ensuring compliance with the NPR. – Office of the Chief Engineer (OCE) ensures compliance with the SE NPR. – Center Directors (or their designees) develop the SE NPR Implementation Plan, establish policies, procedures and processes, and perform an SE NPR Center Survey. – Designated Governing Authority (DGA) for the technical effort in the SE NPR is the Center Director or the person or organization that has been designated by them. • DGA is typically the final approval signature on the Systems Engineering Management Plans, waiver authorizations, and other key technical documents. • DGA has the final approval signature to ensure independent assessment of technical content and waiver authorizations that pertain to the SE NPR. – Technical teams execute the Center processes that implement the SE NPR. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-34
  • 35. 2009 NASA PM Challenge SE Track Oversight of Contracted Projects • The SE NPR defines a minimum set of technical activities and requirements for a NASA project technical team to perform on projects where prime or external contractors do the majority of the development effort. – prior to contract award • technical work products to be delivered by the contractor, including – a contractor SEMP that specifies their systems engineering approach for requirements development; technical solution definition; design realization; product evaluation; product transition; and technical planning, control, assessment, and decision analysis. – during contract performance • technical oversight activities established in the NASA SEMP – under the authority of the Cognizant Contracting Officer (CCO) – upon completion of the contract • scheduled milestone reviews to finalize Government acceptance of the deliverables • product transition to the customer and/or disposal as defined in the NASA SEMP 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-35
  • 36. 2009 NASA PM Challenge SE Track NASA Project Life-Cycle NASA Life FORMULATION Approval for IMPLEMENTATION Cycle Phases Implementation Pre-Systems Acquisition Systems Acquisition Operations Decommissioning Project Pre-Phase A: Phase A: Phase B: Phase C: Phase D: Phase E: Phase F: Life Cycle Concept Concept & Technology Preliminary Design & Final Design & System Assembly, Operations Closeout Phases Studies Development Technology Completion Fabrication Int & Test, Launch & Sustainment Project KDP A KDP B KDP C KDP D KDP E KDP F Final Archival Life Cycle FAD of Data Launch End of Mission Gates & Draft Project Preliminary Baseline Major Events Requirements Project Plan Project Plan7 Agency Reviews ASP5 ASM5 Human Space Flight Project MCR SRR SDR PDR CDR / SIR SAR ORR FRR PLAR CERR3 End of DR Reviews1 (PNAR) (NAR) PRR2 Inspections and Flight Re-flights Refurbishment Re-enters appropriate life cycle phase if modifications are needed between flights6 PFAR Robotic Mission Project Reviews1 SRR MDR4 PDR CDR / SIR ORR FRR PLAR CERR3 DR Launch MCR (PNAR) (NAR) PRR2 Readiness SMSR, LRR (LV), FRR (LV) Reviews Supporting Peer Reviews, Subsystem PDRs, Subsystem CDRs, and System Reviews Reviews FOOTNOTES ACRONYMS 1. Flexibility is allowed in the timing, number, and content of reviews as long as the ASP—Acquisition Strategy Planning Meeting ASM—Acquisition Strategy Meeting ORR—Operational Readiness Review equivalent information is provided at each KDP and the approach is fully CDR—Critical Design Review PDR—Preliminary Design Review documented in the Project Plan. These reviews are conducted by the project for CERR—Critical Events Readiness Review PFAR—Post-Flight Assessment Review the independent SRB. See Section 2.5 and Table 2-6. DR—Decommissioning Review PLAR—Post-Launch Assessment Review 2. PRR needed for multiple (≥4) system copies. Timing is notional. FAD—Formulation Authorization Document PNAR—Preliminary Non-Advocate Review 3. CERRs are established at the discretion of Program Offices. FRR—Flight Readiness Review PRR—Production Readiness Review 4. For robotic missions, the SRR and the MDR may be combined. KDP—Key Decision Point SAR—System Acceptance Review 5. The ASP and ASM are Agency reviews, not life-cycle reviews. LRR—Launch Readiness Review SDR—System Definition Review 6. Includes recertification, as required. MCR—Mission Concept Review SIR—System Integration Review 7. Project Plans are baselined at KDP C and are reviewed and updated as MDR—Mission Definition Review SMSR—Safety and Mission Success Review required, to ensure project content, cost, and budget remain consistent. NAR—Non-Advocate Review SRR—System Requirements Review 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-36
  • 37. 2009 NASA PM Challenge SE Track Common Technical Processes – System Design Processes Process Process Process Purpose Process Use Category Name Requirements 1. Stakeholder Definition of stakeholder To elicit and define use cases, Definition Expectation expectations for the applicable scenarios, operational concepts, and Processes Definition WBS model. stakeholder expectations for the applicable product-line life-cycle phases and WBS model. 2. Technical Definition of the technical To transform the baselined stakeholder Requirements requirements from the set of expectations into unique, quantitative, Definition agreed upon stakeholder and measurable technical expectations for the applicable requirements expressed as “shall” WBS model statements. Technical 3. Logical Logical decomposition of the To improve understanding of the Solution Decomposition validated technical defined technical requirements and the Definition requirements of the applicable relationships among the requirements Processes WBS model. and to transform the defined set of technical requirements into a set of logical decomposition models. 4. Design Designing product solution To translate the outputs of the logical Solution definitions within the decomposition process into a design Definition applicable WBS model that solution definition that is in a form satisfy the derived technical consistent with the product-line life- requirements cycle phase and WBS model. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-37
  • 38. 2009 NASA PM Challenge SE Track Common Technical Processes – Product Realization Processes Process Process Name Process Purpose Process Use Category Design 5. Product Implementation of a design solution To generate a specified product of a WBS Realization Implementation definition by making, buying, or model through buying, making, or reusing in a Processes reusing an end product of the form consistent with the product-line life-cycle applicable WBS model phase exit criteria and that satisfies the design solution definition specified requirements. 6. Product Integration of lower level products To transform the design solution definition into Integration into an end product of the applicable the desired end product of the WBS model WBS model in accordance with its through assembly and integration of lower level, design solution definition. validated end products. Evaluation 7. Product Verification of end products To demonstrate that an end product generated Processes Verification generated by the product from product implementation or product implementation process or product integration conforms to its design solution integration process against their definition requirements as a function of the design solution definitions. product-line life-cycle phase. 8. Product Validation of end products generated To confirm that a verified end product generated Validation by the product implementation by product implementation or product process or product integration integration fulfills (satisfies) its intended use process against their stakeholder when placed in its intended environment and to expectations. ensure that any anomalies discovered during validation are appropriately resolved prior to delivery of the product. Product 9. Product Transitioning end products to the To transition a verified and validated end Transition Transition next higher level WBS-model product that has been generated by product Process customer or user. implementation or product integration to the customer at the next level in the system structure. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-38
  • 39. 2009 NASA PM Challenge SE Track Common Technical Processes – Technical Management Processes Process Process Name Process Purpose Process Use Category Technical 10. Technical Planning the To plan for the application and Planning Planning technical effort management of each common technical Process process and to identify, define, and plan the technical effort applicable to the product- line life-cycle phase for WBS model. Technical 16. Technical Making assessments To help monitor progress of the technical Assessment Assessment of the progress of effort and provide status information for Process planned technical support of the system design, product effort and progress realization, and technical management toward requirements processes. satisfaction Technical 17. Decision Making technical To help evaluate technical decision issues, Decision Analysis decisions technical alternatives, and their Analysis uncertainties to support decision making. Process 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-39
  • 40. 2009 NASA PM Challenge SE Track Common Technical Processes – Technical Management Processes (Cont.) Process Process Process Purpose Process Use Category Name Technical 11. Management of To (a) manage the product requirements identified, baselined, and used in Control Requirements requirements defined and the definition of the WBS model products during system design; (b) provide bidirectional traceability back to the top WBS model requirements; Processes Management baselined during the and (c) manage the changes to established requirement baselines over application of the system the life-cycle of the system products. design processes 12. Interface Management of the To (a) establish and use formal interface management to assist in Management interfaces defined and controlling system product development efforts when the efforts are divided between Government programs, contractors, and/or generated during the geographically diverse technical teams within the same program or project application of the system and (b) maintain interface definition and compliance among the end design processes products and enabling products that compose the system, as well as with other systems with which the end products and enabling products must interoperate. 13. Technical Management of the To examine on a continuing basis the risks of technical deviations from Risk technical risk identified the project plan and identify potential technical problems before they occur so that risk-handling activities can be planned and invoked as needed. Management during the technical effort. 14. Configuration management To (a) identify the configuration of the product or work product at various Configuration for end products, enabling points in time; (b) systematically control changes to the configuration of the product or work product; (c) maintain the integrity and traceability of Management products, and other work the configuration of the product or work product throughout its life; and (d) products placed under preserve the records of the product or end product configuration configuration control throughout its life-cycle. 15. Technical Management of the To (a) provide the basis for identifying and controlling data requirements; Data technical data generated (b) responsively and economically acquire, access, and distribute data needed to develop, manage, operate, and support system products over Management and used in the technical their product-line life; (c) manage and disposition data as records; (d) effort. analyze data use; (e) if any of the technical effort is performed by an external contractor, obtain technical data feedback for managing the contracted technical effort; and (f) assess the collection of appropriate technical data and information. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-40
  • 41. 2009 NASA PM Challenge SE Track SEMP Content 1. It’s a plan for doing the project technical effort by a technical team for a given WBS Model in the system structure and to help 2. Describes major standards meet life cycle phase exit criteria and procedures the technical effort needs to follow 3. Describes the problem 4. Explains how the inputs to be solved and the SEMP Content and technical efforts will purpose, context and be integrated products of the WBS 1. Purpose and Scope Model to be developed 2. Applicable Documents and DGA and integrated with 3. Technical Summary 6. Identifies incorporation other interfacing 4. Technical Effort Integration plan for key technologies systems identified 5. Common Technical Processes and their risks and Implementation insertion criteria 5. Describes how each 6. Technology Insertion process activity and task 7. Additional SE Functions and 8. Explains how the will be accomplished, Activities technical effort will be directed and managed 8. Integration with Project Plan integrated with project including cost estimates, Resource Allocation management 9. Waivers schedule, people, 10. Appendices resources and use of methods and tools 10. Separate information 7. Other essential needed for SEMP use considerations such as 9. Identifies approved and maintenance; system safety, waivers and summary of other engineering specialties, tailoring of NPR technical plans methods and tools, 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-41
  • 42. 2009 NASA PM Challenge SE Track Center NPR Implementation Plan Outline 1. Introduction – Purpose – Scope – Background – Designated Governing Authority 2. Reference Documents 3. Compliance With the SE NPR – Description of Center Compliance Methodology – Compliance Matrix – Plan to Close Gaps 4. Other 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-42
  • 43. 2009 NASA PM Challenge SE Track NASA SE Target Audience Segment Name Segment Description NASA Senior NASA Office of the Chief Engineer, Center Chief Managers Engineers, NASA Engineering Management Board, NASA Sponsors and Program Managers Other Mission Support NASA Office of Human Capital and Center HR Office Personnel Directorates, Acquisition personnel, Contracts Offices, Legal, Cost, etc. Technical Community Scientists, Technical Personnel, and Engineers in specific disciplines, e.g., avionics, mechanical, propulsion, thermal, etc. Missions and Projects Project Managers and Program Executives SE Managers Branch Heads of systems engineering intensive branches Systems Engineers Systems Engineers (both lead and support) of subsystems, projects or programs 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-43
  • 44. 2009 NASA PM Challenge SE Track Essential Elements of SE at NASA Lessons NPR 7123.1 Learned (NASA Policy) (Philosophy, Case Studies) Education SP 6105 (Handbook) An Educated And Other Experienced Sources NASA Experience Multi-Disciplinary NASA/Corporate Team Experience 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-44
  • 45. 2009 NASA PM Challenge SE Track The Art and the Science of SE • Art of SE – Technical Leadership – Balances broad technical domain knowledge, engineering instinct, problem solving, creativity, leadership and communication to develop new missions and systems. • Focuses on a system’s technical design and technical integrity throughout its life-cycle • Science of SE – Systems Management – Involves rigorously and efficiently managing the development and operation of complex systems • Emphasis is on organizational skills, processes and persistence. • To succeed, we must blend technical leadership and systems management into complete systems engineering. – Anything less results in systems not worth having or that fail to function or perform. 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-45
  • 46. 2009 NASA PM Challenge SE Track Personal Characteristics of Good SEs Intellectual Curiosity – ability and desire to learn new things Ability to See the Big Ability to make Picture – yet get into system-wide the details connections Comfortable with Strong team member change Personal and leader Characteristics Diverse Technical Skills of Good Comfortable with – ability to apply sound Systems uncertainty and unknowns technical judgment Engineers Proper Paranoia – Exceptional Two-way expect the best, but Communicator plan for the worst Appreciation for Self Confidence and Process – rigor and Decisiveness – short knowing when to stop of arrogance 02/25/2009 Let's Roll! Rolling Out the NASA Systems Engineering Framework PAJ-46