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Project Management Challenge 2010
    Ares I X Roll Control System Development
    A    I-X R ll C t l S t      D   l     t




    Ron Unger/NASA Marshall Space Flight Center
    Ed Massey/Teledyne Brown Engineering

    February 2010


www.nasa.gov


Used with permission
Ares I-X Roll Control System
                                                Project Management Model
        The Ares I-X Roll Control System (RoCS) represents a successful
         project management model of a rapid-development, functionally
         complex, flight hardware system. The Integrated Product Team
         (IPT) model was executed at the RoCS l
                 d l             t d t th R CS level concurrent with the
                                                    l            t ith th
         other Ares I-X IPTs to support the successful Ares I-X launch on
         October 28, 2009.




National Aeronautics and Space Administration                                  2
Ares I-X Roll Control System Overview

        Description
        – Roll Control System provides
          rotational azimuth control for:
            mitigation against adverse
             vehicle roll torques (self-
             and aero-induced).
            antenna and simulated
             crew launch positioning.

        Salient Features
        – The Roll Control System is an
          integral, modular, bi propellant
          integral modular bi-propellant
          propulsion system installed in
          the Ares I-X Upper Stage
          Simulator Interstage.

        – RoCS utilized off-the-shelf and
          Government-furnished
          components that have been
          harvested from USAF
          Peacekeeper Stage IV, then
          re-integrated into a system.

National Aeronautics and Space Administration                                     3
The Challenge

        Deliver the requisite Roll Control System to Ares I-X:
                  on time … support April 15, 2009 (original) launch date
                  within budget … $24 7M budget guideline
                                   $24.7M
                  and of high quality.


        How we did:
                  RoCS modules delivered to KSC on February 5, 2009, were fully integrated
                   into U
                   i    Upper S
                              Stage b A il 26 2009 ( ll off the i
                                    by April 26,   (well ff h integration critical path).
                                                                      i     ii l      h)
                  Current cost – over guideline by 3%, attributable to launch date changes
                   requiring standing team.
                  Flight hardware accepted by Ares I-X May 27, 2009. All waivers and
                   verifications closed by July 14, 2009. Noticeably low number of KSC problem
                   reports were generated for a first article prototype system.



National Aeronautics and Space Administration                                                    4
Major Keys to Success

       Description                                                       Stakeholder Value

       Establish small, “badgeless,” accountable team between            Efficient decision-making.
       contractor and NASA, while maintaining compliance with
       governance model/Independent Technical Authorities.
                                                  Authorities

       Development of early Memorandum of Understanding and              Clear lines of responsibilities.
       Agreement with USAF and Task Agreement with White Sands Test
       Facility.
              y

       Designing for robustness, anticipating upward movement of loads   Structural problems averted over a
       levels.                                                           series of changing loads.

       Early identification and development of waivers
                                               waivers.                  Waiver acceptance justification built
                                                                         into test and analysis plans.

       Front end load the schedule with design and testing activities,   Avoid bow wave of activities and
       waiver submittal, and verification closures.                      related resources availability issues.

       Co-location of MSFC Engineering Lead System Engineer to           Rapid issue definition and resolution
       Teledyne Brown facility.                                          planning.

       Maintain cognizance of the end game.                              Primary and urgent issues resolved
                                                                         first. Secondary issues pushed down
                                                                         to lower levels.


National Aeronautics and Space Administration                                                                     5
Ares I-X Roll Control System Organization

                                                                   Roll Control System IPT
                                                                           Ron Unger
                                                                           NASA MSFC
                                                                            IPT Lead
                     PK AXE Test & Stage                                                                    PK Propellant Tanks
                     Component Salvaging
                                                                                                         USAF / Davis Monthan AFB
                 NASA / WSTF and Hill AFB

                  Pyrotechnics Procurement                                                                       Schedules

                              NASA/GRC                                                                  Karen Russell/Teledyne Brown


                          Resource Office                                                                    Data Management

                  NASA/MSFC David Chafee                                                                    Mike Staton/COLSA



                                       Design Insight   System Design                     Systems                                Safety &
                   Lead                                                                                       Ground
                                                         & Hardware                     Engineering                              Mission
                  Engineer                                                                                   Operations
                                                          Integration                   & Integration                           Assurance
                   Patton                                                                 Melinda              Dave                Jennifer
                   Downey                                 Ed Massey                       Delacruz            Tomasic             Spurgeon
                                                        Teledyne Brown
                                                          Engineering

       MSFC                    Technical                 Test, Design &
    Engineering                 Support
                              Contractors
                                                        Salvage Support
     Resources
                                                        Pratt & Whitney/
                                                          Rocketdyne
National Aeronautics and Space Administration                                                                                                 6
Peacekeeper Hardware Acquisition

                                                                               MOUA to utilize
       Davis-Monthan AFB                                    Hill AFB            PK hardware
                                                                                                       NASA/MSFC
         PK Prop Tanks                                Peacekeeper Stage IV
                                                                               Task Agreement to
                                                                             “harvest” PK hardware


                                                          NASA/WSTF                                  Unused Hardware
                                                       Decommisioning PK                                 to Scrap



                                                       Teledyne Brown Eng

      Each RoCS Module utilized                                        The RoCS Team ended up
       from PK:                                                          with enough hardware for:
                                                                                  g
                Two Propellant Tanks                                         Three Flight Modules
                Pressurization Subsystem                                     Ground Test Cold Flow Module
                Two PK Axial Engines                                         Hot-Fire Engine Tests
                Two Propellant Filters                                       Dynamic Tests
                Four Pressurant Check Valves                                 Plus Odds and Ends Spares
                Pyrovalve Ordnance                                           > $10M Cost Avoidance
National Aeronautics and Space Administration                                                                          7
Peacekeeper Hardware Acquisition

Propellant Tank                            Pressurization
                                            Subsystem

                       Axial Engine
                               g




                                          Propellant Filter




    Check
    Valve
                                               Pyrovalve
                                               Ordnance



                                                              8
Design for Robustness and Growth

        Robustness
                  Implementation of two independent RoCS modules provided system redundancy. Ares
                   I-X could complete its mission with reduced roll control capability using one module.
                  In-line mounting configuration minimized opening in Interstage sidewall and provided
                   rugged platform to support components in the axial direction.
                  Single regulator with high quality performance selected as most reliable option.
                      g     g              g        y
                  Multiple temperature sensors provided back-up for Launch Commit Criteria in case of
                   sensor failures.
                  Positive monitoring of Helium tank pressure switch sensor provided immediate
                   indication of system leak well before launch.
                  Redundant pyrotechnic trains provided system reliability for initiation. Pyrotechnic
                   activation of modules shown to be simple and reliable.
                  Offline fueling of modules reduced impacts to vehicle integration schedule.
                  Spare RoCS module available as line replaceable unit in case of module failure during
                   integration flow.
                       g



National Aeronautics and Space Administration                                                              9
Design for Robustness and Growth

 Growth
   Separate pressurant and propellant systems provided approximately double the
    required resources for accomplishing mission profile.
   Peacekeeper engines provided capability for growth in thrust requirements.
   Module structure was intentionally over-designed to address changing loads.




                                                                                   10
Early Identification of Waivers

   C i
    Coming out of R CS C iti l D i
               t f RoCS Critical Design R i
                                         Review (CDR) six waiver
                                                (CDR), i      i
    situations were identified for Peacekeeper hardware, either against
    NASA standards or Ares I-X requirements.
                No Vibro-Acoustics Acceptance Testing Planned for Flight Components or Assemblies
                Pressure Testing Levels on the Propellant Filter Assemblies
                Heritage Pyro Component Quantities not Available to Meet Lot Acceptance Requirements
                No Vibro-Acoustics Qualification Testing Planned for Propellant Tanks
                No Vibro-Acoustics Qualification Testing Planned for Pyro Valves and Ordnance
                Pressure Testing Levels on the Engine Bi-Prop Valve


    Drafting of waivers, including Engineering rationale for acceptance
            g            ,        g    g      g                   p
     and the residual risks, began in July 2008.
              First three were approved at Ares I-X Control Board September 2008.
              Second three came later in verification process as loads matured and test results became
               available.
               available


    Early identification and draft development allowed RoCS to start
     “talking up the waivers within the Ares I-X community, so that when
       talking up”                           IX
     final product was presented, everyone was on board.

National Aeronautics and Space Administration                                                             11
Front-End Loaded Schedule

      Dry run procedures with real hardware or physical facsimiles to
       work hardware form, fit, function, and procedural bugs out early,
       well in advance of handling the flight hardware.




          Pressurant and propellant tank                           Module installation and
           filling (with helium and water,                       translation exercise using
                 respectively) at KSC’s
                                  KSC s                       installation tables Interstage lip
                                                                           tables,
          Hypergolic Maintenance Facility                        mock-up, and RoCS mass
                                                               simulator, with KSC personnel
National Aeronautics and Space Administration                                                      12
Front-End Loaded Schedule

 W k parallel paths, as budget allows, to maintain fall-back options.
  Work    ll l th        b d t ll       t    i t i f ll b k ti
 Use past precedents from prior contracts as models for
  documentation – modification of an existing document rather than
  generating a new template and/or authoring from scratch.
   As such, Teledyne was able to have many of the motherhood documents (Safety Plan,
    Quality Plan, Configuration Management Plan, etc., put behind us before new technical
    requirements even showed up )
                                up.)

 Engineering Development Unit (one of four units built and intended
  for eventual cold flow testing) validated hardware process
  development and assembly fit checks before committing to final
  fabrication and assembly of flight units (two, plus one flight spare).




                                                                                            13
Front-End Loaded Schedule



                                           May‐08




                                                                                                                                                       May‐09
                                                                                                                                     Mar‐09
                                                                                                 Nov‐08
                                                                      Aug‐08




                                                                                                                                                                                   Aug‐09
                                                                                                          Dec‐08
                                                                               Sep‐08




                                                                                                                            Feb‐09




                                                                                                                                                                                            Sep‐09
                                  Apr‐08




                                                                                                                                              Apr‐09
                                                                                        Oct‐08
                                                    Jun‐08




                                                                                                                                                                 Jun‐09
                                                                                                                   Jan‐09
                                                             Jul‐08




                                                                                                                                                                          Jul‐09
                              0


                            10


                            20


                            30
                   mplete




                            40
               % Com




                            50


                            60


                            70


                            80               EIS Closures
                                             ERD Closures
                            90               SEI/XCB Closures
                                             Waiver Approvals
                            100
                                                                                                                   PSR
                                                                                                                   PSR               AR1
                                                                                                                                     AR1                        AR2
                                                                                                                                                                AR2

National Aeronautics and Space Administration                                                                                                                                                        14
Co-location of MSFC Lead System Engineer to
                                        Teledyne Brown Facility
        Greatly facilitated communications between NASA and the
         Contractor Team.

        Immediate customer interface for the resolution of issues found
         during the design, fabrication, assembly, and test flow.

        Provided on-site support for interfacing with other IPTs for
         resolution of interface issues.

        Provided direct customer interface to report status and progress.

        Provided immediate direction to keep project on schedule.

        Provided for expedited verification closure processing.




National Aeronautics and Space Administration                                15
Maintain Cognizance of the End Game
        This flight was designated as an unmanned test flight A mindset
                                          unmanned,     flight.
         shift from Shuttle was in order.
        The original plan to deliver the modules before the end of 2008
         would h
             ld have supported th original A il 15, 2009 launch date, and
                             t d the i i l April 15        l    hd t     d
         was holding through the fall of 2008.
        Delivery of fairing aero buffet loads and changing vibro-acoustic
         environments in December 2008 delayed completion of component
         testing.
        Teledyne-provided field modifications to fairings were implemented
              y p                                         g         p
         at KSC in parallel with off-line propellant/pressurant loading of the
         modules, minimizing impacts to integration schedule.




National Aeronautics and Space Administration                                    16
Maintain Cognizance of End Game

 Work “good enough” options, no need to work optimization for a
                 eno gh” options          ork optimi ation
  single test flight
  ● Better is the enemy of good enough.


 • Module installation was cartooned
   out in an hour by:
      • RoCS IPT Lead (MSFC)
      • Interstage Lead (GRC)
      • Ground Ops Rep (KSC)
      • Mechanical Designer (Teledyne)
 • Ground Support Equipment
   “ownership” was maintained by
   Teledyne




                                                                   17
The End Result


             Final RoCS Module
                  Shipment
              February 5 2009
                       5,




                                                 Final Integration
                                                  into Interstage
                                                  April 26, 2009




                                                                     Final Acceptance
                                                                          Review
                                                                       May 27, 2009


National Aeronautics and Space Administration                                           18
Looking Forward



         0 psig
        190 psig                        79 F                            79 F                           190psig
                                                                                                        0 psig

         100FF
         79                                                                                             100F
                                                                                                        79 F

                                    Fuel                              Fuel

    1              2   290psia
                        15 psia                                                          290psia
                                                                                         15 psia
                                                                                                   1              2
                                               He


                                                                                                                      B
                                                              He


A                            290 psia
                             15 psia
                                               OFF
                                               79 F
                                                              OFF

                                                              79 F
                                                                               290psia
                                                                               15 psia


    1            2     290psia
                           psia
                        15 psia                                                      290psia
                                                                                      15 psia
                                                                                                   1            2

                                  Oxidizer                           Oxidizer                           100 F
                                                                                                         79 F
         100F
         79 F

        190 psig
         0 psig                                                                                        190 psig
                                                                                                        0 psig
                                        79 F                            79 F




                                                      ST


                                                                         Launch – October 28, 2009
                                                                        RoCS Performance - Notional
Summary

        Establish roles and responsibilities
                  Maintain independence of government Technical Authorities (S&MA and
                   Engineering) per NASA governance model
        Keep team small and focused
                  A small team of cross-trained individuals with the necessary core
                   competencies can make decisions quickly and execute plans efficiently
        Use proven Systems Engineering processes
        Start early, keep the End Game in mind
        Design conservatively, wherever possible
                conservatively
        Develop
                  Multiple open communications channels while respecting protocol
                  Ownership
                  Trust
                  Friendship




National Aeronautics and Space Administration                                              20
Question and Answer Session




                              21

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Unger massey

  • 1. Project Management Challenge 2010 Ares I X Roll Control System Development A I-X R ll C t l S t D l t Ron Unger/NASA Marshall Space Flight Center Ed Massey/Teledyne Brown Engineering February 2010 www.nasa.gov Used with permission
  • 2. Ares I-X Roll Control System Project Management Model  The Ares I-X Roll Control System (RoCS) represents a successful project management model of a rapid-development, functionally complex, flight hardware system. The Integrated Product Team (IPT) model was executed at the RoCS l d l t d t th R CS level concurrent with the l t ith th other Ares I-X IPTs to support the successful Ares I-X launch on October 28, 2009. National Aeronautics and Space Administration 2
  • 3. Ares I-X Roll Control System Overview  Description – Roll Control System provides rotational azimuth control for:  mitigation against adverse vehicle roll torques (self- and aero-induced).  antenna and simulated crew launch positioning.  Salient Features – The Roll Control System is an integral, modular, bi propellant integral modular bi-propellant propulsion system installed in the Ares I-X Upper Stage Simulator Interstage. – RoCS utilized off-the-shelf and Government-furnished components that have been harvested from USAF Peacekeeper Stage IV, then re-integrated into a system. National Aeronautics and Space Administration 3
  • 4. The Challenge  Deliver the requisite Roll Control System to Ares I-X:  on time … support April 15, 2009 (original) launch date  within budget … $24 7M budget guideline $24.7M  and of high quality.  How we did:  RoCS modules delivered to KSC on February 5, 2009, were fully integrated into U i Upper S Stage b A il 26 2009 ( ll off the i by April 26, (well ff h integration critical path). i ii l h)  Current cost – over guideline by 3%, attributable to launch date changes requiring standing team.  Flight hardware accepted by Ares I-X May 27, 2009. All waivers and verifications closed by July 14, 2009. Noticeably low number of KSC problem reports were generated for a first article prototype system. National Aeronautics and Space Administration 4
  • 5. Major Keys to Success Description Stakeholder Value Establish small, “badgeless,” accountable team between Efficient decision-making. contractor and NASA, while maintaining compliance with governance model/Independent Technical Authorities. Authorities Development of early Memorandum of Understanding and Clear lines of responsibilities. Agreement with USAF and Task Agreement with White Sands Test Facility. y Designing for robustness, anticipating upward movement of loads Structural problems averted over a levels. series of changing loads. Early identification and development of waivers waivers. Waiver acceptance justification built into test and analysis plans. Front end load the schedule with design and testing activities, Avoid bow wave of activities and waiver submittal, and verification closures. related resources availability issues. Co-location of MSFC Engineering Lead System Engineer to Rapid issue definition and resolution Teledyne Brown facility. planning. Maintain cognizance of the end game. Primary and urgent issues resolved first. Secondary issues pushed down to lower levels. National Aeronautics and Space Administration 5
  • 6. Ares I-X Roll Control System Organization Roll Control System IPT Ron Unger NASA MSFC IPT Lead PK AXE Test & Stage PK Propellant Tanks Component Salvaging USAF / Davis Monthan AFB NASA / WSTF and Hill AFB Pyrotechnics Procurement Schedules NASA/GRC Karen Russell/Teledyne Brown Resource Office Data Management NASA/MSFC David Chafee Mike Staton/COLSA Design Insight System Design Systems Safety & Lead Ground & Hardware Engineering Mission Engineer Operations Integration & Integration Assurance Patton Melinda Dave Jennifer Downey Ed Massey Delacruz Tomasic Spurgeon Teledyne Brown Engineering MSFC Technical Test, Design & Engineering Support Contractors Salvage Support Resources Pratt & Whitney/ Rocketdyne National Aeronautics and Space Administration 6
  • 7. Peacekeeper Hardware Acquisition MOUA to utilize Davis-Monthan AFB Hill AFB PK hardware NASA/MSFC PK Prop Tanks Peacekeeper Stage IV Task Agreement to “harvest” PK hardware NASA/WSTF Unused Hardware Decommisioning PK to Scrap Teledyne Brown Eng  Each RoCS Module utilized  The RoCS Team ended up from PK: with enough hardware for: g  Two Propellant Tanks  Three Flight Modules  Pressurization Subsystem  Ground Test Cold Flow Module  Two PK Axial Engines  Hot-Fire Engine Tests  Two Propellant Filters  Dynamic Tests  Four Pressurant Check Valves  Plus Odds and Ends Spares  Pyrovalve Ordnance  > $10M Cost Avoidance National Aeronautics and Space Administration 7
  • 8. Peacekeeper Hardware Acquisition Propellant Tank Pressurization Subsystem Axial Engine g Propellant Filter Check Valve Pyrovalve Ordnance 8
  • 9. Design for Robustness and Growth  Robustness  Implementation of two independent RoCS modules provided system redundancy. Ares I-X could complete its mission with reduced roll control capability using one module.  In-line mounting configuration minimized opening in Interstage sidewall and provided rugged platform to support components in the axial direction.  Single regulator with high quality performance selected as most reliable option. g g g y  Multiple temperature sensors provided back-up for Launch Commit Criteria in case of sensor failures.  Positive monitoring of Helium tank pressure switch sensor provided immediate indication of system leak well before launch.  Redundant pyrotechnic trains provided system reliability for initiation. Pyrotechnic activation of modules shown to be simple and reliable.  Offline fueling of modules reduced impacts to vehicle integration schedule.  Spare RoCS module available as line replaceable unit in case of module failure during integration flow. g National Aeronautics and Space Administration 9
  • 10. Design for Robustness and Growth  Growth  Separate pressurant and propellant systems provided approximately double the required resources for accomplishing mission profile.  Peacekeeper engines provided capability for growth in thrust requirements.  Module structure was intentionally over-designed to address changing loads. 10
  • 11. Early Identification of Waivers C i Coming out of R CS C iti l D i t f RoCS Critical Design R i Review (CDR) six waiver (CDR), i i situations were identified for Peacekeeper hardware, either against NASA standards or Ares I-X requirements.  No Vibro-Acoustics Acceptance Testing Planned for Flight Components or Assemblies  Pressure Testing Levels on the Propellant Filter Assemblies  Heritage Pyro Component Quantities not Available to Meet Lot Acceptance Requirements  No Vibro-Acoustics Qualification Testing Planned for Propellant Tanks  No Vibro-Acoustics Qualification Testing Planned for Pyro Valves and Ordnance  Pressure Testing Levels on the Engine Bi-Prop Valve  Drafting of waivers, including Engineering rationale for acceptance g , g g g p and the residual risks, began in July 2008.  First three were approved at Ares I-X Control Board September 2008.  Second three came later in verification process as loads matured and test results became available. available  Early identification and draft development allowed RoCS to start “talking up the waivers within the Ares I-X community, so that when talking up” IX final product was presented, everyone was on board. National Aeronautics and Space Administration 11
  • 12. Front-End Loaded Schedule  Dry run procedures with real hardware or physical facsimiles to work hardware form, fit, function, and procedural bugs out early, well in advance of handling the flight hardware. Pressurant and propellant tank Module installation and filling (with helium and water, translation exercise using respectively) at KSC’s KSC s installation tables Interstage lip tables, Hypergolic Maintenance Facility mock-up, and RoCS mass simulator, with KSC personnel National Aeronautics and Space Administration 12
  • 13. Front-End Loaded Schedule  W k parallel paths, as budget allows, to maintain fall-back options. Work ll l th b d t ll t i t i f ll b k ti  Use past precedents from prior contracts as models for documentation – modification of an existing document rather than generating a new template and/or authoring from scratch.  As such, Teledyne was able to have many of the motherhood documents (Safety Plan, Quality Plan, Configuration Management Plan, etc., put behind us before new technical requirements even showed up ) up.)  Engineering Development Unit (one of four units built and intended for eventual cold flow testing) validated hardware process development and assembly fit checks before committing to final fabrication and assembly of flight units (two, plus one flight spare). 13
  • 14. Front-End Loaded Schedule May‐08 May‐09 Mar‐09 Nov‐08 Aug‐08 Aug‐09 Dec‐08 Sep‐08 Feb‐09 Sep‐09 Apr‐08 Apr‐09 Oct‐08 Jun‐08 Jun‐09 Jan‐09 Jul‐08 Jul‐09 0 10 20 30 mplete 40 % Com 50 60 70 80 EIS Closures ERD Closures 90 SEI/XCB Closures Waiver Approvals 100 PSR PSR AR1 AR1 AR2 AR2 National Aeronautics and Space Administration 14
  • 15. Co-location of MSFC Lead System Engineer to Teledyne Brown Facility  Greatly facilitated communications between NASA and the Contractor Team.  Immediate customer interface for the resolution of issues found during the design, fabrication, assembly, and test flow.  Provided on-site support for interfacing with other IPTs for resolution of interface issues.  Provided direct customer interface to report status and progress.  Provided immediate direction to keep project on schedule.  Provided for expedited verification closure processing. National Aeronautics and Space Administration 15
  • 16. Maintain Cognizance of the End Game  This flight was designated as an unmanned test flight A mindset unmanned, flight. shift from Shuttle was in order.  The original plan to deliver the modules before the end of 2008 would h ld have supported th original A il 15, 2009 launch date, and t d the i i l April 15 l hd t d was holding through the fall of 2008.  Delivery of fairing aero buffet loads and changing vibro-acoustic environments in December 2008 delayed completion of component testing.  Teledyne-provided field modifications to fairings were implemented y p g p at KSC in parallel with off-line propellant/pressurant loading of the modules, minimizing impacts to integration schedule. National Aeronautics and Space Administration 16
  • 17. Maintain Cognizance of End Game  Work “good enough” options, no need to work optimization for a eno gh” options ork optimi ation single test flight ● Better is the enemy of good enough. • Module installation was cartooned out in an hour by: • RoCS IPT Lead (MSFC) • Interstage Lead (GRC) • Ground Ops Rep (KSC) • Mechanical Designer (Teledyne) • Ground Support Equipment “ownership” was maintained by Teledyne 17
  • 18. The End Result Final RoCS Module Shipment February 5 2009 5, Final Integration into Interstage April 26, 2009 Final Acceptance Review May 27, 2009 National Aeronautics and Space Administration 18
  • 19. Looking Forward 0 psig 190 psig 79 F 79 F 190psig 0 psig 100FF 79 100F 79 F Fuel Fuel 1 2 290psia 15 psia 290psia 15 psia 1 2 He B He A 290 psia 15 psia OFF 79 F OFF 79 F 290psia 15 psia 1 2 290psia psia 15 psia 290psia 15 psia 1 2 Oxidizer Oxidizer 100 F 79 F 100F 79 F 190 psig 0 psig 190 psig 0 psig 79 F 79 F ST Launch – October 28, 2009 RoCS Performance - Notional
  • 20. Summary  Establish roles and responsibilities  Maintain independence of government Technical Authorities (S&MA and Engineering) per NASA governance model  Keep team small and focused  A small team of cross-trained individuals with the necessary core competencies can make decisions quickly and execute plans efficiently  Use proven Systems Engineering processes  Start early, keep the End Game in mind  Design conservatively, wherever possible conservatively  Develop  Multiple open communications channels while respecting protocol  Ownership  Trust  Friendship National Aeronautics and Space Administration 20
  • 21. Question and Answer Session 21