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State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
State to State Exchange on
Health Insurance Exchanges
Supported by the Health Resources and Services Administration
Monday, November 22, 2010
This event will begin at 1:30pm Eastern
Please hold until Anne Gauthier starts the conference
The audio portion of this web event can be accessed by dialing
800-269-3762
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Agenda
1:30-1:35pm Welcome
Anne Gauthier, Senior Fellow, NASHP
1:35-1:50pm Overview of Key Exchange Design Issues
Sonya Schwartz, Program Director, NASHP
1:50-2:35pm Interview About Current Exchange Thinking
Trish Riley, Director, Maine Governor’s Office of Health Policy
and Finance
Jane Cline, Commissioner, West Virginia Office of Insurance
2:35-2:55pm Question and Answer with Audience
2:55-3:00pm Wrap Up
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Overview of Key Design Issues
Sonya Schwartz
Program Director, NASHP
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Design Issue #1: Overall Vision
• Sub-state, state,
regional, or federal
option?
• One exchange or two
(one for small business,
one for individuals) ?
• Allow all plans to
participate or select
plans that meet certain
standards?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Design Issue #2: Governance
• New or existing state
executive branch
agency under the
Governor?
• Quasi public entity
governed by a Board?
• State-established non-
profit?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Design Issue #3: Eligibility and
Enrollment Systems
• One system or interface that
links separate systems?
• Who will develop it and
where will it sit?
• How does it link to
Medicaid, CHIP and other
programs?
• How do states develop the
information technology
resources?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Design Issue #4: Tools to Achieve
Affordability
• Exchange as market
organizer or active
purchaser?
• Rewarding or
encouraging high value
plans or delivery system
reforms?
• Use tools to prevent
adverse selection?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Design Issue #5: Stakeholder Engagement
• Use the governing entity
as a tool for involving
stakeholders?
• Hold public hearings on
major decisions?
• Opportunities for public
comment on proposals?
• Feedback loop?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Today’s Expert Panel
Trish Riley
Director, Maine Governor’s Office
of Health Policy and Finance
Jane Cline
Commissioner, West Virginia
Office of Insurance
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
WHAT IS THE OVERALL
VISION OF YOUR EXCHANGE?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
One Exchange
• Administrative efficiencies
• Intersection of individuals / self-employed / small
business
– Will subsidy eligible & employed in small
business
join as individuals?
• Purchasing clout
Trish Riley
Draft recommendations to new
Governor & Legislature re: Exchange
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Regional Exchanges
The ACA prescribes that an
Exchange may operate in more
than one State if—
(A) each State in which such
Exchange operates permits
such operation; and
(B) the Secretary approves
such regional or interstate
Exchange.
• Benefits
• Create larger risk pools
• Create larger markets
• Admin. economy of scale
• Portability across borders
• Barriers:
• Risk Pool dynamics
• State regulator autonomy
• State Mandated Benefits
• Governance
• Risk Adjustment
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Administrative Agreements
States do not have to share
risk pools or even borders to
work together on the health
insurance exchange
Adjacent and non adjacent
states may find great
savings, particularly on IT
infrastructure, by entering
into compacts to share
exchange administrative
functions
• Benefits
• Leverage down vendor
costs
• Share best practices
• Share maintenance cost
• Barriers:
• State autonomy
• Exchange strategy
coordination
• State procurement laws
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
WHAT WILL THE
GOVERNANCE STRUCTURE BE?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Maine’s Exchange Governance Options
1. Non-Profit?
Pros
• Least influenced by political
environment
• Most nimble as it will not be
constrained by state
procurement agencies and HR
rules
• Potentially better able to
compete for highly skilled staff
• It’s not government so some
may trust it more
• Traditionally private functions
may be easier to carry out
Cons
• Hardest entity to ensure that
state priorities are being carried
out
• May be difficult to coordinate
across state and federal
agencies
• Difficult entity for sharing
confidential information
• Government still remains
responsible for carrying out ACA,
yet Governor and legislature
have least accountability here
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Maine’s Exchange Governance Options
2. Existing Government Agency?
Pros
• Ensures state priorities and goals
are being met
• Easiest coordination with federal
and other state agencies
• Greatest opportunity to ensure
transparency and accountability to
state
• Confidential information more
easily shared across state
agencies
• Director appointed by
Commissioner or Governor
Cons
• Agency led by Commissioner that
serves at the pleasure of the Governor
• No diverse governing board to assist
with technical and policy issues
• Don’t want to create new agency and
Exchange functions may get lost or
downplayed in existing agency
• May carry stigma as governmental
agency
• Most influenced by political
environment
• Less nimble as it must follow state
procurement and HR laws
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Maine’s Exchange Governance Options
3. Independent / Quasi- State Agency?
Pros
• Better site for state priorities
• Easier to coordinate with federal
and state agencies
• Better accountability and more
transparency
• Can appoint governing board composed
of people with technical expertise
• Board appointed by Governor and
Legislature
• Executive Director to serve at pleasure of
the Board
• Flexibility from some state procurement
and HR laws
• May be better able to interact with private
sector than government agency
Cons
• Sharing of confidential information may be
problematic
• May carry stigma with consumers
(individuals and businesses) as
governmental agency
• May be somewhat influenced by political
environment
• Less able to ensure accountability and
transparency to state government than full
governmental entity
• Executive and Legislative branches of
government have less control than over a
state agency; more than over a non-profit
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Exchange Governance
Options concerning
exchange governance:
• State Agency
• Nonprofit created by
State
• Federal
Regardless of governance,
state entities must be
engaged:
• Governor’s Office
• Insurance Regulator
• Medicaid
• CHIP
• Social Services
• Public Health
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
WV Exchange Governance
Governance Proposal
Recommended that HIX exist
within the State’s insurance
regulator
Recommended that HIX have
board and that this board
have autonomy to make
policy decisions independent
of the regulator
Recommendation Rationale
• State Authority
• Accountability to citizens
• Administrative
streamlining
• Regulatory Continuity
• Board supported but
independent
• Effective model already
exists
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
HOW WILL YOU COORDINATE
ELIGIBILITY AND
ENROLLMENT?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
PROPOSALS FOR GOVERNOR-ELECT & NEW LEGISLATURE
Medicaid in an Exchange Environment
400% FPL
138% Medicaid / DHHS
Integrated Eligibility System
0%
Exchange “Front Door”
PROPOSALS FOR GOVERNOR-
ELECT & NEW LEGISLATURE
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Eligibility/Enrollment
• Re-Think Medicaid & Subsidies
• Single front-door for subsidies, 0% – 400% FPL
- MAGI
• Behind the scenes cascade into DHHS integrated delivery system
• No wrong door – Can access subsidies / exchange via DHHS as
well
• Build on current capacity
A. Medicaid Eligibility
• Integrated system with social services
• Needs some modernization to comply with ACA
• Needs to continue for Medicaid populations
B. Dirigo Health Agency
• Website & calculator
• Subsidy eligibility & determination
• Link to Medicaid
• (www.dirgohealth.maine.gov)
• Developed added Exchange capacities via SHAP grant
(Vouchers)
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Eligibility and Enrollment
HIX Eligibility Role
Exchange must inform
individuals of eligibility for
state’s Medicaid, CHIP, and
federal subsidies.
Exchanges must also
determine eligibility for
mandate exemption
HIX Enrollment Role
Exchange must establish a
way to apply for enrollment
in Medicaid, SCHIP
HHS will provide single
streamlined form that may
be used in applying for all
applicable state health
subsidy programs
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Options
• Use Federal IT/Early Innovator
• Have eligibility/enrollment for
public plans take place in
current system with HIX MOU
• Develop two
eligibility/enrollment doors
(one public plans, one HIX)
• HIX develop new IT system as
single entry point
• Hybrid of various options
Strategy
• Work with stakeholders
• Determine core functions
• Maximize federal resources
• Administratively and
operationally efficient
• Ensure seamless and simple
for consumers
• Do not compound confusion-
thoroughly test
Eligibility and Enrollment
Systems
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
WHAT TOOLS CAN YOU
EMPLOY TO ACHIEVE
AFFORDABILITY?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
• Impact of national plans?
• Robust marketplace
– Patient Centered Medical Homes
• Payment Reform Workgroup
• Demos
Affordability
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
• Negotiate with plans for
exchange premiums
• Allow market competition
to drive plan premiums
• Through economy of
scale, perform insurance
administrative functions
more efficiently
• Leverage exchange pool
for lower provider
payments
• Place price of using
producer/ navigator on the
consumer
• Limit number of plans
available and drive down
premiums through auction
of plan slots
Mechanism for Cost Saving?
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Exchange Planning Grant TIMELINE
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
HOW WILL YOU ENGAGE
STAKEHOLDERS?
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Stakeholder Involvement
Governor
Governor’s Office of
Health Policy & Finance
Senior Level Health Reform
Implementation
Steering Committee
Subcommittees with Agency Staff
Legislature
Joint Select Committee on
Health Reform
Opportunities and Implementation
Advisory Council on
Health Systems Development
(Advises Legislature and Governor)
Funded in part by HRSA SHAP Grant
Trish Riley
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Stakeholder Engagement
• Address producer concerns
• Engage consumers at every
level (individual, small
group, large group)
• Use focus groups to reach
underserved demographics
• Don’t forget providers
• Must get buy-in from
Governor
• Must communicate with
constituent state agencies
like CHIP, Medicaid
• Engage Legislature
• Engage carriers in
regulator/issuer meetings
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Stakeholder Strategy
• Will have HIX request for
comment running concurrent
to stakeholder meetings
• After stakeholder meetings
will develop community of
interest groups to focus on
specific exchange issues
• Will have focus groups to
ensure that consumer input
incorporated into plan
• Continuously engage
stakeholders on their own
turf (quarterly/ annual
meetings)
• Setting up website to allow
consumers to see process
behind HIX planning and
research
• Launching statewide
stakeholder meetings over
next two months
Jane Cline
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Questions and Answers
Please submit your questions through the
chat function
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
www.nashp.org
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
www.SHAPaccess.org
State-developed resources:
• State-Specific Overview Analyses
• Health Reform Work Plans,
Timelines, and Progress Reports
• Coordinators and Coordinating
Bodies
• Fiscal Analyses
• Proposals for Federal Funding
• State Laws, Rules, and
Regulations
• State Implementation Websites
Share your implementation resources with us!
Send to statereforum@nashp.org
Check out Priority 1
for state exchange
resources! Over 50
state exchange
resources from 18
states now available.
www.statereforum.org
State to State Exchange on Health Insurance Exchanges
Webinar: November 22, 2010
Please feel free to contact the SHAP team with any questions.
Thank You
Anne Gauthier
Senior Fellow
agauthier@nashp.org
Kathy Witgert
Program Manager
kwitgert@nashp.org
Christina Miller
Research Assistant
cmiller@nashp.org
Sonya Schwartz
Program Director
sschwartz@nashp.org
Chris Cantrell
Research Assistant
ccantrell@nashp.org

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State to State Exchange on Health Insurance Exchanges

  • 1. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 State to State Exchange on Health Insurance Exchanges Supported by the Health Resources and Services Administration Monday, November 22, 2010 This event will begin at 1:30pm Eastern Please hold until Anne Gauthier starts the conference The audio portion of this web event can be accessed by dialing 800-269-3762
  • 2. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Agenda 1:30-1:35pm Welcome Anne Gauthier, Senior Fellow, NASHP 1:35-1:50pm Overview of Key Exchange Design Issues Sonya Schwartz, Program Director, NASHP 1:50-2:35pm Interview About Current Exchange Thinking Trish Riley, Director, Maine Governor’s Office of Health Policy and Finance Jane Cline, Commissioner, West Virginia Office of Insurance 2:35-2:55pm Question and Answer with Audience 2:55-3:00pm Wrap Up
  • 3. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Overview of Key Design Issues Sonya Schwartz Program Director, NASHP
  • 4. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Design Issue #1: Overall Vision • Sub-state, state, regional, or federal option? • One exchange or two (one for small business, one for individuals) ? • Allow all plans to participate or select plans that meet certain standards?
  • 5. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Design Issue #2: Governance • New or existing state executive branch agency under the Governor? • Quasi public entity governed by a Board? • State-established non- profit?
  • 6. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Design Issue #3: Eligibility and Enrollment Systems • One system or interface that links separate systems? • Who will develop it and where will it sit? • How does it link to Medicaid, CHIP and other programs? • How do states develop the information technology resources?
  • 7. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Design Issue #4: Tools to Achieve Affordability • Exchange as market organizer or active purchaser? • Rewarding or encouraging high value plans or delivery system reforms? • Use tools to prevent adverse selection?
  • 8. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Design Issue #5: Stakeholder Engagement • Use the governing entity as a tool for involving stakeholders? • Hold public hearings on major decisions? • Opportunities for public comment on proposals? • Feedback loop?
  • 9. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Today’s Expert Panel Trish Riley Director, Maine Governor’s Office of Health Policy and Finance Jane Cline Commissioner, West Virginia Office of Insurance
  • 10. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 WHAT IS THE OVERALL VISION OF YOUR EXCHANGE?
  • 11. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 One Exchange • Administrative efficiencies • Intersection of individuals / self-employed / small business – Will subsidy eligible & employed in small business join as individuals? • Purchasing clout Trish Riley Draft recommendations to new Governor & Legislature re: Exchange
  • 12. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Regional Exchanges The ACA prescribes that an Exchange may operate in more than one State if— (A) each State in which such Exchange operates permits such operation; and (B) the Secretary approves such regional or interstate Exchange. • Benefits • Create larger risk pools • Create larger markets • Admin. economy of scale • Portability across borders • Barriers: • Risk Pool dynamics • State regulator autonomy • State Mandated Benefits • Governance • Risk Adjustment Jane Cline
  • 13. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Administrative Agreements States do not have to share risk pools or even borders to work together on the health insurance exchange Adjacent and non adjacent states may find great savings, particularly on IT infrastructure, by entering into compacts to share exchange administrative functions • Benefits • Leverage down vendor costs • Share best practices • Share maintenance cost • Barriers: • State autonomy • Exchange strategy coordination • State procurement laws Jane Cline
  • 14. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 WHAT WILL THE GOVERNANCE STRUCTURE BE?
  • 15. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Maine’s Exchange Governance Options 1. Non-Profit? Pros • Least influenced by political environment • Most nimble as it will not be constrained by state procurement agencies and HR rules • Potentially better able to compete for highly skilled staff • It’s not government so some may trust it more • Traditionally private functions may be easier to carry out Cons • Hardest entity to ensure that state priorities are being carried out • May be difficult to coordinate across state and federal agencies • Difficult entity for sharing confidential information • Government still remains responsible for carrying out ACA, yet Governor and legislature have least accountability here Trish Riley
  • 16. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Maine’s Exchange Governance Options 2. Existing Government Agency? Pros • Ensures state priorities and goals are being met • Easiest coordination with federal and other state agencies • Greatest opportunity to ensure transparency and accountability to state • Confidential information more easily shared across state agencies • Director appointed by Commissioner or Governor Cons • Agency led by Commissioner that serves at the pleasure of the Governor • No diverse governing board to assist with technical and policy issues • Don’t want to create new agency and Exchange functions may get lost or downplayed in existing agency • May carry stigma as governmental agency • Most influenced by political environment • Less nimble as it must follow state procurement and HR laws Trish Riley
  • 17. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Maine’s Exchange Governance Options 3. Independent / Quasi- State Agency? Pros • Better site for state priorities • Easier to coordinate with federal and state agencies • Better accountability and more transparency • Can appoint governing board composed of people with technical expertise • Board appointed by Governor and Legislature • Executive Director to serve at pleasure of the Board • Flexibility from some state procurement and HR laws • May be better able to interact with private sector than government agency Cons • Sharing of confidential information may be problematic • May carry stigma with consumers (individuals and businesses) as governmental agency • May be somewhat influenced by political environment • Less able to ensure accountability and transparency to state government than full governmental entity • Executive and Legislative branches of government have less control than over a state agency; more than over a non-profit Trish Riley
  • 18. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Exchange Governance Options concerning exchange governance: • State Agency • Nonprofit created by State • Federal Regardless of governance, state entities must be engaged: • Governor’s Office • Insurance Regulator • Medicaid • CHIP • Social Services • Public Health Jane Cline
  • 19. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 WV Exchange Governance Governance Proposal Recommended that HIX exist within the State’s insurance regulator Recommended that HIX have board and that this board have autonomy to make policy decisions independent of the regulator Recommendation Rationale • State Authority • Accountability to citizens • Administrative streamlining • Regulatory Continuity • Board supported but independent • Effective model already exists Jane Cline
  • 20. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 HOW WILL YOU COORDINATE ELIGIBILITY AND ENROLLMENT?
  • 21. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 PROPOSALS FOR GOVERNOR-ELECT & NEW LEGISLATURE Medicaid in an Exchange Environment 400% FPL 138% Medicaid / DHHS Integrated Eligibility System 0% Exchange “Front Door” PROPOSALS FOR GOVERNOR- ELECT & NEW LEGISLATURE Trish Riley
  • 22. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Eligibility/Enrollment • Re-Think Medicaid & Subsidies • Single front-door for subsidies, 0% – 400% FPL - MAGI • Behind the scenes cascade into DHHS integrated delivery system • No wrong door – Can access subsidies / exchange via DHHS as well • Build on current capacity A. Medicaid Eligibility • Integrated system with social services • Needs some modernization to comply with ACA • Needs to continue for Medicaid populations B. Dirigo Health Agency • Website & calculator • Subsidy eligibility & determination • Link to Medicaid • (www.dirgohealth.maine.gov) • Developed added Exchange capacities via SHAP grant (Vouchers) Trish Riley
  • 23. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Eligibility and Enrollment HIX Eligibility Role Exchange must inform individuals of eligibility for state’s Medicaid, CHIP, and federal subsidies. Exchanges must also determine eligibility for mandate exemption HIX Enrollment Role Exchange must establish a way to apply for enrollment in Medicaid, SCHIP HHS will provide single streamlined form that may be used in applying for all applicable state health subsidy programs Jane Cline
  • 24. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Options • Use Federal IT/Early Innovator • Have eligibility/enrollment for public plans take place in current system with HIX MOU • Develop two eligibility/enrollment doors (one public plans, one HIX) • HIX develop new IT system as single entry point • Hybrid of various options Strategy • Work with stakeholders • Determine core functions • Maximize federal resources • Administratively and operationally efficient • Ensure seamless and simple for consumers • Do not compound confusion- thoroughly test Eligibility and Enrollment Systems Jane Cline
  • 25. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 WHAT TOOLS CAN YOU EMPLOY TO ACHIEVE AFFORDABILITY?
  • 26. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 • Impact of national plans? • Robust marketplace – Patient Centered Medical Homes • Payment Reform Workgroup • Demos Affordability Trish Riley
  • 27. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 • Negotiate with plans for exchange premiums • Allow market competition to drive plan premiums • Through economy of scale, perform insurance administrative functions more efficiently • Leverage exchange pool for lower provider payments • Place price of using producer/ navigator on the consumer • Limit number of plans available and drive down premiums through auction of plan slots Mechanism for Cost Saving? Jane Cline
  • 28. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Exchange Planning Grant TIMELINE Jane Cline
  • 29. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 HOW WILL YOU ENGAGE STAKEHOLDERS?
  • 30. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Stakeholder Involvement Governor Governor’s Office of Health Policy & Finance Senior Level Health Reform Implementation Steering Committee Subcommittees with Agency Staff Legislature Joint Select Committee on Health Reform Opportunities and Implementation Advisory Council on Health Systems Development (Advises Legislature and Governor) Funded in part by HRSA SHAP Grant Trish Riley
  • 31. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Stakeholder Engagement • Address producer concerns • Engage consumers at every level (individual, small group, large group) • Use focus groups to reach underserved demographics • Don’t forget providers • Must get buy-in from Governor • Must communicate with constituent state agencies like CHIP, Medicaid • Engage Legislature • Engage carriers in regulator/issuer meetings Jane Cline
  • 32. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Stakeholder Strategy • Will have HIX request for comment running concurrent to stakeholder meetings • After stakeholder meetings will develop community of interest groups to focus on specific exchange issues • Will have focus groups to ensure that consumer input incorporated into plan • Continuously engage stakeholders on their own turf (quarterly/ annual meetings) • Setting up website to allow consumers to see process behind HIX planning and research • Launching statewide stakeholder meetings over next two months Jane Cline
  • 33. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Questions and Answers Please submit your questions through the chat function
  • 34. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 www.nashp.org
  • 35. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 www.SHAPaccess.org
  • 36. State-developed resources: • State-Specific Overview Analyses • Health Reform Work Plans, Timelines, and Progress Reports • Coordinators and Coordinating Bodies • Fiscal Analyses • Proposals for Federal Funding • State Laws, Rules, and Regulations • State Implementation Websites Share your implementation resources with us! Send to statereforum@nashp.org Check out Priority 1 for state exchange resources! Over 50 state exchange resources from 18 states now available. www.statereforum.org
  • 37. State to State Exchange on Health Insurance Exchanges Webinar: November 22, 2010 Please feel free to contact the SHAP team with any questions. Thank You Anne Gauthier Senior Fellow agauthier@nashp.org Kathy Witgert Program Manager kwitgert@nashp.org Christina Miller Research Assistant cmiller@nashp.org Sonya Schwartz Program Director sschwartz@nashp.org Chris Cantrell Research Assistant ccantrell@nashp.org