In November 2014, Nesta was invited by the OECD to run a workshop on 'Designing & Prototyping Public Services' at the annual OECD conference in Paris. This was delivered as part of our Design for Europe programme - designforeurope.eu.
During the session Dominic Campbell, co-founder of FutureGov, delivered this presentation discussing his organisation's work.
14. Because human networks matter
Mother
Social
worker
GP
Youth
Worker
Police
Officer
School
Nurse
Teacher
Neighbour
Child Peers
Relative
15. Revealing the
hidden network
By allowing Agents
to connect to a client,
Patchwork reveals who
else is working with that
client - information that can
often take weeks to gather.
“Visible” Network
“Hidden” Network
Jill Jack
Sian
Ellen
Teacher
Speech
Therapist
GP
Others
Police
officer
?
Client
Health
Visitor
Social
Worker
Child
Protection
Nurse
22. Impact so far
Surrey
Victoria and
New South Wales
Staffordshire
Coming Soon...
Nottinghamshire
and Wigan
Agencies
Agencies
AgenciesAgents
Agents
AgentsClients
Clients
Clients
Patchwork is live across 2 UK Councils with a combined
population of 1.9m. In Australia it is being used across the
states of Victoria and New South Wales with a combined
population of 12.3 million.