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Farm to Cafeteria Conference
          August 2-5, 2012
             “Farm to School”
                    and
       “Healthy Hospitals Initiative”:
            Change Agents in
           Food System Reform

              Marydale DeBor JD,
Lecturer, Yale School of Medicine, Department of
                     Psychiatry
   Managing Director, Fresh Advantage™ LLC
                 New Haven, CT
Overview
• Solving “Weight of the Nation” NEJM, August
  2, 2012
• Health Care Sector- Where are We?
• One Model: Plow to Plate
• National Hospital Initiative: HHI.org
• Partnership with Farm to School Movement
• Key points of possible collaboration identified
  at this conference
We all know what the problem
is……………starting with
those ubiquitous sugary
beverages .
1 out of 3 children born in 2000 or after
      will develop Type 2 Diabetes
The Moral Dilemma
• Given the evidence of harm done by consumption
  of food and beverages that contribute to obesity
  and related disease,
How do we, as health care professionals….reconcile
  our mission, the oath that physicians take, with
  this:
“Food served in children's hospitals rated
  largely unhealthy”
      UCLA News December 1, 2001
Two Interdependent Systems:
Food and Health Care are Broken
• Illness (physical and mental), hunger,
  malnourishment, comprising ability to learn
  and function
• Require leadership to be fixed
• Health care sector should be leading,
  not absent..BUT
• Farm to School is the true Pioneer
One Hospital’s Experience
See: “Plow to Plate: The Hospital as Change Agent
Sustainability: The Journal of Record, April, 2012
Caveat:

• Plow to Plate is far from the norm. The model is premised
  upon the notion that hospitals (and physicians) must
  become public health practitioners---foreign to how system
  works now, but will be compelled by the economics of
  current situation and the implementation of reform policy
  and regulation. It will take generations of hard work and
  advocacy.

• Fletcher Allen is the goal, but it is exceptional
Start with the Basics: Think…
“[Local] Food is Primary Care™”
Use the resources available: Local,
Regional Farms.. Supporting local
             economy
Physicians &           Local/State
                                                           Department of
               APRNs               Policymakers
                                                           Agriculture
 Social
 Service                                                                   Hospital
Agencies                                                                     as
(Youth &                                                                   LEADER
Seniors)                      Community
                               Coalition
Local                                                                 Media
Department
of Health                                                           Farmland
                                                                    Preservation
                                                                    Advocates
Schools
                                                                      Farmers
                                                                       FIRST!
             Parks and
                                                                Farmers’
             Recreation
                                                                Markets
                                               Churches
                           Copyright 2012 Marydale DeBor
                     Restaurants / Chefs                                      11
RFP process, new vendor, community and
     hospital programs with health objectives
• Make it a “food movement”
• Make it fun, delicious, engaging
• Don’t preach, don’t use the “N” word
• Ingredient, calorie count and weight watcher data
  on all menus (nobody cared, or read them)
• Make it taste good, and look beautiful, above all
• Engage the media
FACULTY: Doctor, Chef and
Fisherman
New Milford Youth Agency
    Program: after school
www.youthagency.org
Consumer Supported
   Agriculture- Our
      Employees
30 Shares Guaranteed by Hospital
   Sold Out in Less Than 1 Week
Healing/Learning Culinary
         Garden
Building a Food Learning Hub, Not Just a
              Food Service
Success Documented Widely
• April, 2012 “Gold Award” Connecticut Quality
  Improvement Partnership
• In May 2011: CHANGE COMES TO DINNER by Katie
  Gustafson
• 2011 –Connecticut Magazine; NY Times
• 2010 –Greening Food and Beverage Services, by Cheryl
  Baldwin, GREEN SEAL Guide to Transforming the
  Industry
• 2009 Planetree Award for Nurturing Foods
• 2009 Glynwood Center for Sustainability/Good Food for
  Health Award
Poster Presentation: Institute for Health Care
  Improvement National Convention-2011
            Building and Sustaining a Healthy Dining Experience:
                A Quality Improvement Initiative to Implement a Healthful, Sustainable
                           Food System with Exceptional Customer Service
           Team Members: Dan Amendola, Guest Service Representative / New Milford Hospital; Marydale DeBor JD, Cofounder Plow to Plate, Vice-President of External Affairs /
              New Milford Hospital; Beth Falder: Quality Data Analyst / New Milford Hospital; Wayne Frisbee, Guest Service Representative / New Milford Hospital; Kerry Gold,
           Dining Service Director Unidine Corporation / New Milford Hospital; William Hart, Cook / Unidine Corporation; Michele MacDonell, RD, CDN Clinical Nutrition Manager /
               Unidine Corporation / New Milford Hospital; Laura Olson, Guest Service Representative / New Milford Hospital; Noemi Rushton, Dining Service Administrative
              Assistant / New Milford Hospital; Bob Sommer, Vice-President of Human Resources / New Milford Hospital; Rafael Walters, Executive Chef / Unidine Corporation



                     Introduction                                              Results                                                       Methods

          Faced with low Press Ganey                                                                                 Developed a coalition with community
          Scores,    complaints      from                                                                             leaders and local farmers to create the Plow
          employees, and increasing                                                                                   to Plate®program, promoting healthy foods
          concerns about the health and                                                                               through a two track strategy of community
          well being in the communities                                                                               and hospital-based programs.
          we serve, New Milford Hospital
                                                                                                                     Signede Hal th Care Without Harm’s
                                                                                                                              the
          decided to make food service a
                                                                                                                      “Healthy Food i Health Care” pledge as a
                                                                                                                             n
          top priority and use our food
          service program as a tool to                                                                                statement of commitment to reforming the
          help prevent disease and                                                                                    hospital food system.
          improve public health. We                                                                                  Conducted a thorough assessment of the
          reevaluated our philosophy                                                                                  hospital food service, issued RFP based on
          and committed to the belief                                                                                 the results, and retained Unidine Corporation
          that a healthful, sustainable
                                                        National Patient S atisfaction                                as the vendor-partner for the hospital.
          food system and exceptional                  ranking increased from the 51st                               Integrated the Plow to Plate®philosophy as
          customer service are integral to
          healthcare practice and the                  Percentile to the 93rd Percentile                              the foundation for te hospital’s food service
                                                                                                                                  h
                                                                                                                      delivery system. Worked with several local
          patient experience.                          for Meals Overall, and from the                                farms and dairy co-op to provide
                                                          38th Percentile to the 95th                                 “Connecticut grown” produce, dairy and
                     Project Aims                                                                                     meats.
                                                      Percentile for the Quality of Food.                            Eliminated all fried foods, soda machines,
          Target      improvements       to                                                                           trans-fats and high fructose corn syrup.
          increase patient satisfaction                                                                              Trained existing staff in culinary, customer
          and utilization of hospital café.                                                                           service and communication skills.
          Initiative involved collaborating                                                                          Instituted a room service model , obtaining
          with food service vendor and                                                                                patient selections prior to each meal.
          creating a coalition with                                                                                  Renovated the kitchen to promote maximum
          community leaders to develop                                                                                efficiencies and Á La Carte cooking, leading to
          a sustainable food system and                                                                               improved temperatures and freshness of
                                                                                                                      patient meals.
          patient education program.
                                                                                                                     Instituted meal rounds to understand patient
                                                                                                                      preferences.
                                                                                                                     Reviewed and streamlined therapeutic diet
                                                                                                                      orders to eliminate unnecessary restrictions
                                                                                                                      while meeting patient needs.
What still needs work
• Supply and Distribution
• Knowledge deficit on part of physicians
• Cardiologist insists we put soda back in
  cafe…….a matter of individual “choice”
  See NEJM article re : food industry messaging strategy

• Vending machines; 24/7 healthy food
  service
Opportunities for Hospital-
      School Collaboration
• Establish and Foster dialogue with local
  hospitals and physicians, nursing
  organizations: The
  Communication/Relationship Imperative!
  Saturday plenary
• Tell your story: to physician groups in your
  states (state and local chapters of American
  Academy of Pediatrics, Family Medicine,
  Psychiatry, Internal Medicine….) Friday
FTS and Health Care Sector:
      Collaboration Opportunities
• Supply/Distribution/Procurement
  – Include hospitals in
     • your purchasing coops (Friday sessions: Jeremy
       West, Greely CO)
     • Clean, cut, prep processing centers (Doug Davis,
       Burlington)
     • Long term storage facilities
     • Training of food service workers
Hospital-School Collaboration:
            Metrics
• We don’t need (only)high tech interventions
  to fix this!
  – But let’s get distributors to adoptllicense Black
    River’s tracking methodologies! Saturday
    plenary
  – HHI has data collection system; join forces
  – Health care has resources: they have to measure
    everything! Maybe can help with metrics, esp if
    academic center
Collaboration Opportunities
• Advocacy, Advocacy, Advocacy !!!!
• Join New England Farmers Union—or your
  state chapter of National Farmers Union
  – Progressive policy platform
  – advocates at federal level for family farms and
    all of the policies and programs upon which
    Farm to School depends!
www.nfu.org
 newenglandfarmersunion.org
Our Future: Our Children

Plow to Plate Youth Chef Advocates, 2009
To learn more….
•   Contact: Marydale DeBor JD, Founder, Managing Director
•   MDeBor@freshadvantage.com 203-745-1796 Cell: 860-248-9854

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Farm to School and Healthy Hospitals Initiative: Change Agents in Food System Reform

  • 1. Farm to Cafeteria Conference August 2-5, 2012 “Farm to School” and “Healthy Hospitals Initiative”: Change Agents in Food System Reform Marydale DeBor JD, Lecturer, Yale School of Medicine, Department of Psychiatry Managing Director, Fresh Advantage™ LLC New Haven, CT
  • 2. Overview • Solving “Weight of the Nation” NEJM, August 2, 2012 • Health Care Sector- Where are We? • One Model: Plow to Plate • National Hospital Initiative: HHI.org • Partnership with Farm to School Movement • Key points of possible collaboration identified at this conference
  • 3. We all know what the problem is……………starting with those ubiquitous sugary beverages .
  • 4. 1 out of 3 children born in 2000 or after will develop Type 2 Diabetes
  • 5. The Moral Dilemma • Given the evidence of harm done by consumption of food and beverages that contribute to obesity and related disease, How do we, as health care professionals….reconcile our mission, the oath that physicians take, with this: “Food served in children's hospitals rated largely unhealthy” UCLA News December 1, 2001
  • 6. Two Interdependent Systems: Food and Health Care are Broken • Illness (physical and mental), hunger, malnourishment, comprising ability to learn and function • Require leadership to be fixed • Health care sector should be leading, not absent..BUT • Farm to School is the true Pioneer
  • 7. One Hospital’s Experience See: “Plow to Plate: The Hospital as Change Agent Sustainability: The Journal of Record, April, 2012
  • 8. Caveat: • Plow to Plate is far from the norm. The model is premised upon the notion that hospitals (and physicians) must become public health practitioners---foreign to how system works now, but will be compelled by the economics of current situation and the implementation of reform policy and regulation. It will take generations of hard work and advocacy. • Fletcher Allen is the goal, but it is exceptional
  • 9. Start with the Basics: Think… “[Local] Food is Primary Care™”
  • 10. Use the resources available: Local, Regional Farms.. Supporting local economy
  • 11. Physicians & Local/State Department of APRNs Policymakers Agriculture Social Service Hospital Agencies as (Youth & LEADER Seniors) Community Coalition Local Media Department of Health Farmland Preservation Advocates Schools Farmers FIRST! Parks and Farmers’ Recreation Markets Churches Copyright 2012 Marydale DeBor Restaurants / Chefs 11
  • 12. RFP process, new vendor, community and hospital programs with health objectives • Make it a “food movement” • Make it fun, delicious, engaging • Don’t preach, don’t use the “N” word • Ingredient, calorie count and weight watcher data on all menus (nobody cared, or read them) • Make it taste good, and look beautiful, above all • Engage the media
  • 13. FACULTY: Doctor, Chef and Fisherman
  • 14. New Milford Youth Agency Program: after school www.youthagency.org
  • 15.
  • 16. Consumer Supported Agriculture- Our Employees 30 Shares Guaranteed by Hospital Sold Out in Less Than 1 Week
  • 18. Building a Food Learning Hub, Not Just a Food Service
  • 19. Success Documented Widely • April, 2012 “Gold Award” Connecticut Quality Improvement Partnership • In May 2011: CHANGE COMES TO DINNER by Katie Gustafson • 2011 –Connecticut Magazine; NY Times • 2010 –Greening Food and Beverage Services, by Cheryl Baldwin, GREEN SEAL Guide to Transforming the Industry • 2009 Planetree Award for Nurturing Foods • 2009 Glynwood Center for Sustainability/Good Food for Health Award
  • 20. Poster Presentation: Institute for Health Care Improvement National Convention-2011 Building and Sustaining a Healthy Dining Experience: A Quality Improvement Initiative to Implement a Healthful, Sustainable Food System with Exceptional Customer Service Team Members: Dan Amendola, Guest Service Representative / New Milford Hospital; Marydale DeBor JD, Cofounder Plow to Plate, Vice-President of External Affairs / New Milford Hospital; Beth Falder: Quality Data Analyst / New Milford Hospital; Wayne Frisbee, Guest Service Representative / New Milford Hospital; Kerry Gold, Dining Service Director Unidine Corporation / New Milford Hospital; William Hart, Cook / Unidine Corporation; Michele MacDonell, RD, CDN Clinical Nutrition Manager / Unidine Corporation / New Milford Hospital; Laura Olson, Guest Service Representative / New Milford Hospital; Noemi Rushton, Dining Service Administrative Assistant / New Milford Hospital; Bob Sommer, Vice-President of Human Resources / New Milford Hospital; Rafael Walters, Executive Chef / Unidine Corporation Introduction Results Methods Faced with low Press Ganey Developed a coalition with community Scores, complaints from leaders and local farmers to create the Plow employees, and increasing to Plate®program, promoting healthy foods concerns about the health and through a two track strategy of community well being in the communities and hospital-based programs. we serve, New Milford Hospital Signede Hal th Care Without Harm’s the decided to make food service a “Healthy Food i Health Care” pledge as a n top priority and use our food service program as a tool to statement of commitment to reforming the help prevent disease and hospital food system. improve public health. We Conducted a thorough assessment of the reevaluated our philosophy hospital food service, issued RFP based on and committed to the belief the results, and retained Unidine Corporation that a healthful, sustainable National Patient S atisfaction as the vendor-partner for the hospital. food system and exceptional ranking increased from the 51st Integrated the Plow to Plate®philosophy as customer service are integral to healthcare practice and the Percentile to the 93rd Percentile the foundation for te hospital’s food service h delivery system. Worked with several local patient experience. for Meals Overall, and from the farms and dairy co-op to provide 38th Percentile to the 95th “Connecticut grown” produce, dairy and Project Aims meats. Percentile for the Quality of Food. Eliminated all fried foods, soda machines, Target improvements to trans-fats and high fructose corn syrup. increase patient satisfaction Trained existing staff in culinary, customer and utilization of hospital café. service and communication skills. Initiative involved collaborating Instituted a room service model , obtaining with food service vendor and patient selections prior to each meal. creating a coalition with Renovated the kitchen to promote maximum community leaders to develop efficiencies and Á La Carte cooking, leading to a sustainable food system and improved temperatures and freshness of patient meals. patient education program. Instituted meal rounds to understand patient preferences. Reviewed and streamlined therapeutic diet orders to eliminate unnecessary restrictions while meeting patient needs.
  • 21. What still needs work • Supply and Distribution • Knowledge deficit on part of physicians • Cardiologist insists we put soda back in cafe…….a matter of individual “choice” See NEJM article re : food industry messaging strategy • Vending machines; 24/7 healthy food service
  • 22. Opportunities for Hospital- School Collaboration • Establish and Foster dialogue with local hospitals and physicians, nursing organizations: The Communication/Relationship Imperative! Saturday plenary • Tell your story: to physician groups in your states (state and local chapters of American Academy of Pediatrics, Family Medicine, Psychiatry, Internal Medicine….) Friday
  • 23. FTS and Health Care Sector: Collaboration Opportunities • Supply/Distribution/Procurement – Include hospitals in • your purchasing coops (Friday sessions: Jeremy West, Greely CO) • Clean, cut, prep processing centers (Doug Davis, Burlington) • Long term storage facilities • Training of food service workers
  • 24. Hospital-School Collaboration: Metrics • We don’t need (only)high tech interventions to fix this! – But let’s get distributors to adoptllicense Black River’s tracking methodologies! Saturday plenary – HHI has data collection system; join forces – Health care has resources: they have to measure everything! Maybe can help with metrics, esp if academic center
  • 25. Collaboration Opportunities • Advocacy, Advocacy, Advocacy !!!! • Join New England Farmers Union—or your state chapter of National Farmers Union – Progressive policy platform – advocates at federal level for family farms and all of the policies and programs upon which Farm to School depends! www.nfu.org newenglandfarmersunion.org
  • 26. Our Future: Our Children Plow to Plate Youth Chef Advocates, 2009
  • 27. To learn more…. • Contact: Marydale DeBor JD, Founder, Managing Director • MDeBor@freshadvantage.com 203-745-1796 Cell: 860-248-9854