NGA Human Resources and Workday team up to provide HR Business Process Outsourcing services to Workday customers while offering greater choice and flexibility for global payroll. Explore the added value of this partnership by reading this leaflet.

1. Workday | Multi-country Payroll
Take Your
Payroll Global
NGA Human Resources and Workday partnership gives Workday customers
greater choice and flexibility for global payroll.
Organizational requirements for different countries often dictate different payroll providers. And
your choice of providers can affect your operation in significant ways. That’s why Workday’s
collaboration with NGA Human Resources is so important: it gives customers greater choice and
flexibility for global payroll while lowering costs and easing the burden on integration.
1. Flexibility through easing the burden of integration
With a pre-built, easy-to-deploy connector between NGA and Workday solutions, data
transmission between applications is smooth and secure. And Safe Harbor certification ensures
users’ ability to exchange confidential information in a protected way. Making use of this
partnership brings important value added services to the HR function while keeping focused on
paying multi-country workforces correctly, easily and timely.
2. Reduced costs
Instead of having to maintain relationships with local payroll vendors, you’ll have access to a
multi-country payroll solution from a single vendor with a single contract and a single global
delivery model, enabling you to reduce costs and increase transparency in reporting.
3. Flexible payroll options in 100+ countries
Via NGA’s Payroll Exchange solution, organizations can access more than 100 countries
across five continents through a network of NGA payroll engines -- such as euHReka, Preceda
and ResourceLink Aurora -- and third party local payroll leaders. Besides the assurance of
payroll that’s always compliant, you can also rely on multi-language payslips, delivered in your
employees’ native tongues. What’s more, as your needs change, you can shift among service
delivery options, such as provisioning payroll, managed payroll or comprehensive HR
outsourcing (BPO).
4. Consolidated & transparent reporting
Transforming rough data into meaningful figures is crucial for HR professionals who actively
contribute to the mission of the organization. By standardizing in-country payroll data which is
captured in a single instance, HR leaders now have full access to detailed information for
reporting purposes in Workday. This offers additional opportunities for payroll data analysis
providing you with deep insights in global labor cost.
5. Standardized, compliant payroll process
Regardless of your size, industry or geographical footprint, NGA’s multi-country payroll service
delivery model provides cost-efficient and standardized payroll services across the globe by
establishing a fully-integrated model of the best and leading local payroll providers.
Benefits of integration
• Bi-directional connections
• Lower cost
• Eased burden on integration
• Greater visibility into labor cost
• Improved cash forecasting
Benefits of NGA Payroll
• Single contract / common service
level agreements
• Consolidated reporting
• Secure data (Safe Harbor
certification)
• Global compliance
• Single point for account
governance
About us
NGA Human Resources is a global
leader in helping organizations transform
their business-critical HR operations to
deliver more effective and efficient
people-critical services.
We help our clients become better employers
through smarter, more streamlined business
processes - to save money, manage
employee life cycles and support globally
connected, agile organizations. This is how
NGA makes HR work.
What sets us apart is The NGA Advantage.
It’s a combination of deep HR expertise
and insight, advanced technology
platforms and applications and a global
portfolio of flexible service delivery options.
www.ngahr.com

2. Workday | BPO Services
From HR SaaS
To Global HR Service
NGA Human Resources and Workday team up to provide HR Business Process
Outsourcing (BPO) services to Workday customers covering the full breadth of
HR processes and the full depth of HR service delivery – from Tier 1 call center
services to system services.
For over a decade, NGA has provided BPO services in the HR, Payroll and Talent Management
space to organizations operating in an international environment. Our implementation and
service models have been instrumental in the partnership with customers, helping them establish
best-practices within their Human Resources function.
With the rise of SaaS based solutions, NGA has designed a new deployment model enabled by
the convergence of SaaS and BPO which is called Business Process as a Service (BPaaS).
BPaaS delivers BPO services on top of SaaS enabled platforms enabling organizations to
optimize their HR service delivery in a fully pay-by-the-drink model.
By choosing a BPaaS model, organizations can easily:
• Streamline, automate and standardize HR processes across boundaries
• Reduce operational costs by delivering benefits of scale
• Help to ensure governmental compliance
• Improve employee effectiveness and satisfaction
• Enable flexibility in delivering HR related tasks to employees
• Focus on core competences to achieve business goals
As a Workday customer, you can rely on a wide range of BPO services powered by the
Workday HCM platform:
Service Center Management
• Tier 1 & 2 support
• Policy & Procedures
• Basic navigation
Workforce & Data administration
Customer Story
A leading global healthcare
company turned to Workday and
NGA to get a new, integrated HR
software and services solution. Not
only did they need a solution for
more than 20,000 employees, they
also needed HR services delivered
in 80+ countries and over a dozen
languages.
Through NGA's 8 delivery centers,
all employees can enjoy 24/7
service center access, to talk to a
HR specialist or ask questions
about how to navigate Workday.
In addition, NGA watches over
application maintenance, release
management, interfaces with other
applications, and master data
management.
• Employee transactions
• Benefits enrollment
• On- & offboarding
System Services
Payroll Processing
• Interfaces
• Ad hoc reporting
• Application modification
• TPV Mgt & integration
• Gross-to-net processing
• Garnishment administration
• Tax & print
• Localization & support for 100+ countries
These BPO services are offered in a flexible service delivery model that fits your organizational
needs ranging from processing services over managed services to comprehensive HR BPO.
www.ngahr.com