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NHS
CANCER   DIAGNOSTICS   HEART   LUNG   STROKE
                                                  NHS Improvement
                                                              Cancer




Models of care to achieve better outcomes
for children and young people living with and beyond cancer
Front cover: Photographs of some of our prototype
teams, national patient representatives and Macmillan.
Models of care to achieve better outcomes for children and young people living with and beyond cancer   3




Contents
      Foreword                                                                                   4

      Acknowledgements                                                                           6

      Section one                                                                                8
      Executive summary

      Section two                                                                               12
      The development of consistent patient pathways

      Section three                                                                             27
      Levels of care and risk stratification

      Section four                                                                              30
      Proposed models of care

      Section five                                                                              33
      Components to support the models of care

      Section six                                                                               37
      Defining quality through key indicators

      Section seven                                                                             38
      Using measures to achieve improvement

      Section eight                                                                             40
      Our evidence so far

      Section nine                                                                              45
      Key recommendations emerging from this work to date (March 2011)

      References                                                                                46
4       Models of care to achieve better outcomes for children and young people living with and beyond cancer




Foreword
The importance of the ‘right care’
A patient representative, health professional and childhood cancer survivor’s perspective.

Setting the scene                                            professionals and commissioners believe are the
All children and young people (CYP) who are cancer           needs. Whatever models are developed, they must
survivors should expect to receive the same, high            make sense to young people, that it is clear within
quality standard of individualised care irrespective of      the model of care what support is available for them
where and when they are treated, their type of               to continue to get on with their lives.
cancer or stage of disease. Consistency in the care
pathways delivered to them is therefore of paramount         What it might mean to young people
importance in order to achieve this expected aim.            I feel that all CYP cancer survivors should receive
                                                             individualised care that is tailored to meet their own
Clinical risk stratification is also extremely important     personal needs. It is essential that all CYP cancer
in providing individualised care tailored to the clinical,   survivors are kept informed about their illness with a
psychosocial and practical needs of each CYP cancer          level of information appropriate to them that is
survivor. We recognise as the number of CYP cancer           updated when necessary. This can empower CYP
survivors increase, it will not be possible or               cancer survivors to play an active role in their own
economically viable to follow-up every cancer                care by facilitating educated discussion with health
survivor in the way that has become accepted. While          care professionals about their treatment and ongoing      Alexandra Brownsdon
many CYP cancer survivors will need to attend                care. Being appropriately well informed could also        Patient Representative NCSI
hospital appointments, others may benefit from               assist with responsible self-management, and              CYP Steering Group
more remote follow-up methods including telephone            promote the opportunity for choice and control in a
and text messaging. The follow-up of all CYP cancer          situation where there has previously been very little.
survivors is still extremely important but the way in
which this happens can now be re-evaluated in line           Treatment summaries will be a useful tool for CYP
with modern technology, offering many young                  cancer survivors and will avoid them continually
people a more practical and maybe more acceptable            having to repeat their medical history to new health
approach to their ongoing care.                              professionals. Having this information should also
                                                             increase knowledge of what has happened, with an
Such high quality care throughout CYP cancers                agreed care plan helping young people to
survivors’ lifetime is essential in achieving a successful   understand the ongoing care they may need and
long-term outcome. Health professionals have a               how they can take responsibility for how they look
responsibility to consider the treatment delivered in        after themselves and make health and life choices.
conjunction with the long-term potential effects this        Care should be taken however, that this information
will have on the rest of the young person’s life             is not used in a negative way against the survivors
including normal development, independent living             and that confidentiality is maintained. Transition is
and academic and social achievements. Providing              also an extremely important part of follow-up care
appropriate models of follow-up care and ensuring            and should be consistent across all models. In
that cancer survivors have access to adequate                addition, transition should also be consistent with
support and advice throughout their lives is                 clinical risk stratified care to ensure that this is
fundamental to maximising long-term patient well             continued from childhood into adulthood. It is also
being.                                                       important that patient transition is carried out by
                                                             proactive, well-informed health professionals to
In order to be appropriately implemented and acted           maintain a smooth transition of care. Long-term
upon, the models of care delivered to CYP cancer             follow-up care of CYP cancer survivors would also be
survivors must be clearly set out to commissioners.          greatly aided by having access to a care coordinator
They must also be realistic in terms of cost to ensure       function to provide a reliable support resource for all
sustainability and to meet the needs of all patients in      CYP cancer survivors throughout their lives and
the light of the current NHS financial pressures. It is      cancer journey.
important too that the models of care are able to
meet the individual needs of the CYP cancer survivors
themselves and not just what the healthcare
Models of care to achieve better outcomes for children and young people living with and beyond cancer            5




Patient representation has formed an integral and         Response from the Co Chairs of the
valuable part of the National Cancer Survivorship         NCSI CYP Steering Group
Initiative (NCSI) CYP Steering Group’s work and CYP       “Thank you to Alex for setting the scene and placing
cancer survivors have contributed to shaping the          this latest publication in context of both what is
direction of this work by providing constructive and      important for young cancer survivors as well as
practical input based on their own, first hand            where test site activity has moved to. We are much
experiences. It has been extremely important for CYP      appreciative of the work of young people like Alex,
cancer survivors, as service users, to express their      members of the NCSI CYP Steering Group, and the
voice in how the new models of care are developed         young people and other family members who
as this has enabled survivor’s views to inform the care   continue to contribute to the test site steering
that will directly affect this cohort in the future.      groups. It is their input, and the input of committed
                                                          professionals that has facilitated the progress you see
                                                          documented here.
Alexandra Brownsdon
Patient Representative NCSI CYP Steering Group            Much has been achieved; we still have some distance
                                                          to travel to reach the outcomes we have constantly        Dr Gill Levitt
                                                          described throughout our time working together in         Co Chair of the NCSI CYP
                                                          this initiative.                                          Steering Group

                                                          What you see reported here, is work in progress,
                                                          and we have until the final workshop on 12 October
                                                          2011 to deliver on what we set out to achieve.
                                                          Reading this publication and attendance at the
                                                          workshop will give us all the opportunity to use the
                                                          knowledge to reflect on what we have completed
                                                          and the work still to be done.

                                                          We look forward to sharing our progress with you
                                                          for comments.”


                                                          Professor Faith Gibson and Dr Gill Levitt
                                                          Co Chairs of the NCSI CYP Steering Group


                                                                                                                    Professor Faith Gibson
                                                                                                                    Co Chair of the NCSI CYP
                                                                                                                    Steering Group
6      Models of care to achieve better outcomes for children and young people living with and beyond cancer




Acknowledgements


We continue to be sincerely grateful to all of our
test and prototype sites for their tremendous
commitment and hard work during the course
of the National Cancer Survivorship Initiative.

It has been a pleasure to work with them as we
work towards producing practical and tangible
evidence to achieve the highest standards of
care possible for those children and young
people living with and beyond cancer.

Without the clinical leadership, practical
service improvement, and project management
expertise from our sites, this work would simply
not be possible.

Thank you again for your contribution.

On behalf of the NCSI CYP Steering Group
March 2011
“   All aftercare services need
    to be cost effective and
    delivered by the appropriate
    health care professional to
    ensure best use of skill mix
    and resources based on
    patient choice and being
    responsive to individual
    clinical, psychological and
    the practical needs of
    patients.
    Clinician in Late Effects   ”
8      Models of care to achieve better outcomes for children and young people living with and beyond cancer




Section one
Executive summary

In brief, within this publication we have     • Yorkshire Cancer Network/St James’           • The completion of three testing cycles
included information to tell the story so       University Hospital, Leeds                     of a very successful education
far from our testing. We have also            • The Royal Marsden NHS                          programme led by Dr Ed Smith,
articulated the evidence we expect to           Foundation Trust                               Consultant in Clinical Oncology, The
provide in time for our October 2011          • Sheffield Teaching Hospitals NHS               Christie, Manchester
workshop. Information is provided to            Foundation Trust.                            • The completion of an evaluation
illustrate the following:                                                                      exercise of transition services led by Dr
                                              Examples of this work include:                   Gill Levitt, Consultant Paediatric
1. The patient perspective.                   • Production of an exercise DVD by the           Oncologist and Susan Mehta, Clinical
2. Clinically agreed levels of care (see        Addenbrookes team in Cambridge led             Nurse Specialist (Long Term
   section 3, page 27).                         by Dr Helen Hatcher, Consultant in             Follow-up) at Great Ormond Street
3. Clinically agreed paediatric aftercare       Medical and TYA Oncology                       Hospital.
   pathway (see section 2, page 14).
4. Clinically agreed teenage and young
   adult aftercare pathway (see                 Test site          Test site leads                       Focus of work
   section 2, page 20).
5. Definitions and components of                Birmingham         Dr Helen Jenkinson                    • Treatment summary and
   models of care (see section 4,               Children’s         Test Site Lead                          care plan
   page 30).                                    Hospital           Sarah Tranter                         • Self-management /
6. Interim evidence from our prototype          NHS                Service Improvement Facilitator         remote monitoring
   sites (including details of the measures     Foundation         Bernie County                         • Aftercare planning and
   being applied).                              Trust              Service Improvement Lead                model of care. Self
                                                                                                           management and rapid
We held our most recent National                                                                           re-entry
Children and Young People Workshop in                                                                    • Aftercare planning and
September 2010 when we published an                                                                        model of care. Telephone
overview of the outcomes from our initial                                                                  follow-up
group of 10 sites based on the testing
work they had completed at that stage.          Bristol Royal      Dr Rachel Cox                         •   Model of care
You can access this information at:             Hospital for       Test Site Lead                        •   Shared care
                                                Children & and     Paul Beynon                           •   Patient experience
www.improvement.nhs.uk/documents/               South West         Project Manager                       •   Treatment summary and
CYP_Building_the_Evidence.pdf                   Paediatric         Liz Alsbury                               care plan
                                                Oncology Shared    Service Development Manager
These 10 initial sites were:                    Care Network       Peninsula Cancer Network

• Birmingham Children’s Hospital                Great Ormond       Dr Gill Levitt                        •   Care coordinator role
  NHS Foundation Trust                          Street Hospital    Test Site Lead                        •   Effective transition service
• Brighton and Sussex University                for Children       Ramesh Modasia                        •   Self-management
  Hospital NHS Trust                            NHS Trust          Service Improvement Facilitator       •   Economic modelling
• Bristol Royal Hospital for Children                              Nicky McCulloch
  and South West Paediatric                                        Service Improvement Lead
  Oncology Shared Care Network
• Cambridge University Hospitals                Yorkshire          Dr Adam Glaser                       • Shift to primary care/
  NHS Trust                                     Cancer             Test Site lead and National Clinical   shared care
• The Christie NHS Foundation Trust             Network/St         Lead for NHS Improvement             • Recall system
• CLIC Sargent (3rd sector participant)         James’             Geraint Hughes                       • Treatment summary
• Great Ormond Street Hospital for              University         Service Improvement Facilitator        and care plan
  Children NHS Trust                            Hospital, Leeds    Carol Ferguson
                                                                   Deputy Cancer Network Director
Models of care to achieve better outcomes for children and young people living with and beyond cancer      9




Since September 2010, we have been             4. To define the models of care, and the       Key recommendations emerging from
redefining our work for the next 12               key components of models of care            this work (as at March 2011)
months up to the end of September 2011         5. To define practical and achievable key      All aftercare services need to be cost
and we have established work with four            indicators of quality to support the        effective and delivered by the appropriate
sites as part of a prototype phase.               evidence for commissioners to provide       health care professional to ensure best
                                                  consistent, individualised care for         use of skill mix and resources based on
The four sites we are working with as             children and young people living with       the principles listed below and the
our prototype sites are:                          and beyond cancer                           evidence contained within this document.
                                               6. To capture robust evidence to inform
• Birmingham Children’s Hospital                  the commissioning process.                  1. Patient choice and being responsive to
  NHS Foundation Trust                                                                           individual clinical, psychological and
• Bristol Royal Hospital for Children          Expected outcomes by March 2011                   practical needs is paramount and the
  and South West Paediatric                    In time for our national workshop on 29           basis for all aftercare.
  Oncology Shared Care Network                 March 2011, we will present our evidence       2. All aftercare services should be based
• Great Ormond Street Hospital for             so far as ‘work in progress’ and will then        on consistent patient pathways as
  Children NHS Trust                           work towards providing consolidated               defined in this document (to be further
• Yorkshire Cancer Network/St                  evidence by the end of September for              refined by the end of September 2011)
  James’ University Hospital, Leeds.           presentation at our 12 October 2011               and all services commissioned on this
                                               national workshop.                                basis.
Expected outcomes by the end of                                                               3. All aftercare is based on safe
September 2011                                 Definitions of proposed models                    (stratified) levels of care as defined in
The six specific outcomes from these four      of care                                           this document (to be further refined by
sites are based on testing out the             Emerging from our testing work are four           the end of September 2011).
hypothesis that it is feasible across the 13   models of care:                                4. A detailed treatment summary should
CYP centres in England to achieve the                                                            be completed at the end of treatment
following:                                     1. Traditional Principal Treatment Centre         or at transition for all patients.
                                                  (PTC) aftercare model.                      5. A care plan (manually or electronically)
1. An overall 20% reduction nationally in      2. Shared care model of aftercare where           should be completed and given to all
   hospital based outpatient follow-up            care is shared between the principal           patients at appropriate stages of their
   appointments; that is – those patients         treatment centre, shared care at local         patient pathway (end of treatment and
   who are already routinely being                hospitals or General Practitioner (GP) /       at the stages of transition for
   followed up.                                   primary care services.                         example).
2. To consider the potential to identify a     3. A nurse-led model of care (that may         6. It is not sustainable to continue to
   percentage follow-up reduction in              include variations such as a                   provide aftercare with traditional
   terms of clinically stratified levels of       telephone/text message model of                hospital based consultant-led follow-
   care and a focus on a reduction in             aftercare).                                    up appointments in the future in view
   unscheduled follow-up care.                 4. A self-management model of                     of the growing numbers; models of
3. To incrementally work towards                  aftercare.                                     care need to be implemented that
   achieving a 100% target over a five                                                           actually shifts patients into alternative
   year period (tolerance level to be          The detail and components of these four           models of care (for example –
   agreed) of patients being provided          models of care can be found in section            discharged, shared care, a nurse-led
   with a treatment summary and care           four, page 30.                                    model of care or self-management).
   plan, that is on a prospective basis for
   those patients ending treatment,
   entering long-term follow-up, and at
   the transition stage.
10     Models of care to achieve better outcomes for children and young people living with and beyond cancer




7. To achieve a minimum 20% reduction          Summary
    nationally in hospital based               Since September 2010, there has been
    outpatient follow-up appointments          tangible progress; this can be summarised
    (those patients already routinely          in the following bullet point headings:
    followed up).
8. All patients to be provided with            • A shift from a testing to a prototype
    comprehensive information to enable          phase
    those who are suitable to self-            • Defined our expected measurable
    manage.                                      outcomes for the CYP workstream (i.e.
9. All patients should receive aftercare         risk stratification using levels of care is
    services based on a core set of key          essential to inform patient pathways
    indicators to be refined.                    and provide a basis for effective follow-
10. An effective care coordinator function       up models)
    should be in place to streamline the       • Refined the measures so that we are in
    care for all patients. The way in which      a position to demonstrate the                 Patricia Morris
    the care coordinator function is             difference made for patients                  NHS Improvement Director -
    provided is for local implementation.      • Developed and agreed consistent               Cancer
    The care coordinator would need to           patient pathways
    work as part of the local team with        • Refining the definitions of the levels of
    agreed protocols and access to clinical      care and quantify the potential impact
    advice from the appropriate health           in terms of numbers of patients in each
    professionals.                               level by site
11. Effective remote monitoring and alert      • Defining 13 key recommendations to
    systems need to be in operation to           support consistent aftercare for all CYP
    remind patients when specific                survivors.
    screening / investigations are required.
12. A pre-planned and co-ordinated             Next steps
    approach is essential at all stages of     NHS Improvement will continue to
    transition.                                support the NCSI in partnership with the
13. Services need to be provided and           Department of Health, Macmillan and our
    aligned with key national initiatives      patient representatives.
    and standards for example CYP
    Improving Outcomes Guidance                Our next CYP workshop will on 12                Judi Tapp
    (http://guidance.nice.org.uk/CSGCYP)       October 2011, where we will be                  National Improvement Lead,
    and Children’s Cancer and Leukaemia        presenting consolidated evidence from           NHS Improvement
    Group (CCLG) www.cclg.org.uk               the workstream.
“   The CYP workstream,
    working with clinicians,
    commissioners, patients and
    local teams have developed
    national pathways to take
    account of the financial
    pressures in the NHS and
    continue to meet the needs
    of survivors of cancer in the
    future.
                    ”
    NHS Improvement Director
12     Models of care to achieve better outcomes for children and young people living with and beyond cancer




Section two
The development of consistent patient pathways -
commissioning a solution
Introduction                                    Summary
As a starting premise, the long-term            These pathways have been widely
provision of follow-up for all cancer           consulted upon, and represent the views
survivors in a hospital setting is not viable   of a wide cross-section of health
or appropriate in the future given the          professionals, patients and commissioners
exponential increase in the numbers of          as a basis to commission services in a
cancer survivors.                               consistent way in the future – with a
                                                recognition that services need to be both
Therefore, the CYP workstream, working          clinically justified, affordable, and meet
with clinicians, commissioners, patients        the needs of each patient during their
and local teams have developed a                lifetime of care.
national pathway that identifies how
follow-up for children and young people
can be delivered to take into account
current NHS wide financial pressures in
the public sector and also continue to
meet the needs of our patients during the
coming years.

The three pathways that we have
developed are shown on the following
pages, with practical scenarios to expand
on the importance of aspects of the
pathway, and why the service depicted in
these pathways should be commissioned.

Pathways will need to be interpreted
locally dependent upon local
circumstances and resources.
Models of care to achieve better outcomes for children and young people living with and beyond cancer        13




The children and young people pathway - commissioning a solution

Treatment for childhood cancer is              Clinical consensus and expertise of             By implementing such a pathway,
associated with late sequelae which            childhood cancer and the late effects           commissioners can ensure
depend on the type of therapy the child        of therapy indicate:                            patients are:
has received. These effects vary with the      • Although childhood cancer is rare, each       • Empowered
cumulative dose and class of                     year approximately 1,400 new cases are        • Given choice as to the nature of their
chemotherapy, site and dose of                   diagnosed                                       follow up
radiotherapy, age at start of treatment        • Currently one in 640 young adults is a        • Provided with care closer to home
and gender of the patient as well as             survivor of childhood cancer and it is        • Allowed easy access to support and
genetic and other factors.                       estimated that there are approximately          advice
                                                 30,000 long-term survivors in the UK          • Provided with co-ordinated, seamless
Stakeholders within the Children and           • After childhood cancer 60% of                   and efficient care.
Young People National Cancer                     survivors who are five years or more
Survivorship Initiative - have developed a       from the completion of treatment will         For therapy based long term follow up
national pathway that identifies how             experience at least one or more late          guidelines please refer to:
follow up for children and young people          effect of therapy. One third of these         www.cclg.org.uk/researchandtreatment/
can be delivered in line with current            will be moderate or severe                    content.php?3id=29&2id=19
pressures and aspirations. The pathway         • Effects of cancer treatment may be
builds upon the learning from varied             delayed in onset and progressive and
national testing work and will help inform       may worsen with the effects of ageing
commissioners of the requirements of             and possibly environmental factors. The
children and young people living with            need for long-term surveillance is
and surviving cancer.                            clearly identified
                                               • Survivors of childhood cancer are at
Pressure for change                              increased risk of premature death. This
The long-term provision of follow-up for         remains three-fold higher than that of
all survivors in hospital settings is simply     the general population, even at 45
unfeasible given the exponential increase        years from diagnosis. The excess
in survivors.                                    mortality is mainly from second primary
                                                 tumours, cardiac and pulmonary causes
The principles emerging from the               • Radiotherapy and several types of
testing emphasises the                           chemotherapy (e.g. alkylators,
importance of:                                   epipodophyllotoxins) increase the risk
• Providing patients with treatment              of death from second primary cancers,
  summary and care plans                         whilst cardiac irradiation and high dose
• Stratifying risk and signposting patients      anthracyclines are associated with late
  to appropriate and tailored pathways           cardiac death
• Providing differing levels of care and       • Infertility in adult survivors of childhood
  support based on risk assessment               cancer remains one of the most
• Providing care in an appropriate setting       common and life-altering complications
• Coordinating and supporting care               experienced by adults treated for
• Automated surveillance systems                 cancer during childhood. Surgery,
• Fully supporting primary care within           radiotherapy and certain types of
  any shared care arrangements                   chemotherapy may all impact
• Managing transition between                    negatively on the reproductive
  paediatric, young adult and adult              pathway, and even in those who
  services.                                      remain fertile there may be an
                                                 increased incidence of spontaneous
                                                 abortion, preterm labour and low
                                                 birthweight due to the effect of
                                                 radiotherapy on uterine function.
14   Models of care to achieve better outcomes for children and young people living with and beyond cancer




          Paediatric aftercare pathway

                                                                                                             Care coordinator conta




                               Oncology                                               Change in late
                               relapse/SMN                                             effects profile



                                   Treatment


                                                                                                                Risk assessment
                    Diagnostic                         Aftercare          Entry into long                       including psychosocial
                  and treatment                          MDT              term aftercare                        assessment care
                      MDT                                                                                       planning


                                             Treatment                                   Care plan
                                             summary                            including assigned
                                                                                      level of care




                                              IT system                                   IT system
                                              populated                                  populated




                            Pathway is followed in conjunction with agreed protocols and guidelines                      Frequency of foll



                                    Pathway                        Clinical and psychological care                       Treatment summ



                                    Transition                     Planning and level of care                            **There is a flexib
                                                                                                                         CYP survivors from


                                    IT Systems            TREATMENT PATHWAY
Models of care to achieve better outcomes for children and young people living with and beyond cancer   15




 act located at HUB PTC

        Rapid re-entry for relapse
           and SMN at any point                          MDT
              along the pathway                        review                                           Refer to
                                                                                                        palliative
                                                                                                        care pathway




                    Aftercare planning and model of care

                              Regular follow up                                                          Early
                              and review of care plan                                                    adolescent
                                                                                                         review (locally
                                               Patient and parent                                        defined)
                                               education and
                                               psychological support
             Clinical level of care
                                                                                                         MDT
                                                         Tests and review                                review
                                                         outpatients
              Consultant                                 department

                                                                                                         **Transition
                                                           Referral to                                   at 16-18 years
            Clinical nurse
                                                           specialist clinic                             to young
                 specialist
                                                           as required                                   adult services

              Shared care
            local hospital                                                                               **Transition
                                                                                                         at 24-25 years
                                                                                                         to adult
                                                                                                         services




 ow-up is determined by level of risk
                                                The title of the pathway relates to the age of diagnosis


mary and care plan is a living document to be updated at any event across the pathway



 bility with age range of transition (transition relates to purposeful and planned movement of
 m child and young adult to adult services)
16



Paediatric aftercare pathway scenario level 1 and 2

                                                                                      CARE COORDINATOR CONTACT LOCATED AT HUB PTC

                                                       ENTRY INTO LONG-TERM                                                                                                              TRANSITION 16-18 &    ADULT FOLLOW UP AND
  DIAGNOSIS           TREATMENT                                                         RISK ASSESSMENT         AFTERCARE PLANNING AND MODEL OF CARE
                                                       AFTERCARE (AFTER MDT)                                                                                                             24-25Y (AFTER MDT)    RISK ASSESSMENT

  Acute               Total doses                      Potential late effects:          LEVEL 2                 •   Regular follow up and care plan review     CLINICAL LEVEL OF         Late effects absent   LEVEL 1
  Lymphoblastic       Type of chemotherapy                                                                      •   Education parents and patient              CARE                      or minimal            GP automated surveillance
  Leukaemia                                            •   Cardio-toxicity                                      •   Psychosocial support                                                                       ECHO five yearly
                      Anthracyclines                   •   Cognitive impairment                                 •   Tests and review in OPD                    Level 2 or 3 at PTC by:                         Care coordinator contact
                      Alkylators                       •   Psychological                                                                                       Consultant or CNS                               details
                      Methotrexate (I.T, I.V, oral)    •   Neurological                                         Tests:
                      Thiopurines                      •   Reduced bone density                                 • ECHO 1-5 yearly                              OR                        Late effects
                      Steroids #                       •   Obesity                                              • Height, weight, BMI 6-12 monthly                                       moderate or severe
                                                       •   Second malignant                                     • Stress thermometer                           Level 2 only:                                   LEVEL 2 or 3 adult services
                      # not an all inclusive list of       tumour (SMN)                                         • Psychometric testing*                        Shared care with local                          Care coordinator contact
                      chemotherapy                                                                              • Bone density scan (DEXA)*                    hospital:                                       details
                                                                                                                • MRI if SMN suspected
                      NO radiotherapy
                                                                                                                * where clinically indicated

                      IT population of                 IT population of care plan                               Specialist referral:                           Early adolescent review                         IT population locally and
                      treatment summary                locally and web-based                                    • Cardiologist                                                                                 web-based (password
                      locally and web-based            (password protection)                                    • Psychologist/neurologist                                                                     protection)
                      (password protection)                                                                     • Endocrinologist/dietician
                                                                                                                • Oncologist for relapse/SMN
                                                                                                                  Rapid re-entry to start of pathway

                      TREATMENT                        CARE PLAN INITIATED              CARE PLANNING           CARE PLAN REVIEWED AND UPDATED                                           CARE PLAN UPDATED     TREATMENT SUMMARY
                      SUMMARY                                                           INCLUDING                                                                                                              AND CARE PLAN
                                                                                        ASSIGNED LEVEL                                                                                                         UPDATED
                                                                                        OF CARE




KEY:   BMI - Body Mass Index; CNS - Clinical nurse specialist; I.T - Intrathecal (via lumbar puncture); I.V - Intravenous; SMN - Second malignant neoplasm (tumour)
       OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre; ECHO - Echocardiogram
Paediatric aftercare pathway scenario level 2

                                                                                       CARE COORDINATOR CONTACT LOCATED AT HUB PTC

                                                      ENTRY INTO LONG-TERM                                                                                                                        TRANSITION 16-18 &              ADULT FOLLOW UP AND
  DIAGNOSIS          TREATMENT                                                           RISK ASSESSMENT        AFTERCARE PLANNING AND MODEL OF CARE
                                                      AFTERCARE (AFTER MDT)                                                                                                                       24-25Y (AFTER MDT)              RISK ASSESSMENT

  Unilateral         Total doses                      Potential late effects:            LEVEL 2                •   Regular follow up and care plan review       CLINICAL LEVEL OF                Late effects minimal            LEVEL 2
  Wilms Tumour       Type of chemotherapy                                                                       •   Education parents and patient                CARE                                                             Adult services
  Stage III                                           • Single kidney                                           •   Psychosocial support                                                                                          GP +/- CNS involvement
                     Vincristine                      • Renal hyperfiltration                                   •   Tests and review in OPD                      LEVEL 2 at PTC by                                                Automated surveillance
                     Actinomycin                        - proteinuria                                                                                            Consultant or CNS                                                Care coordinator details
                     Anthracycline                      - hypertension                                          Tests:
                                                      • Cardiotoxicity                                          • ECHO 1-5 yearly                                OR                               Late effects                    Adult services
                     Nephrectomy                      • Scoliosis                                               • Height, weight, BMI 6-12 monthly                                                moderate or severe              Care coordinator details
                                                      • Hepatotoxicity                                          • Blood pressure                                 LEVEL 2 by shared care
                     Radiotherapy to unilateral         (usually reversible)                                    • Urine analysis
                     flank                            • SMN                                                     • Stress thermometer
                                                                                                                • Renal function tests as clinically indicated
                                                                                                                • Liver function as clinically indicated



                     IT population of                 IT population of care plan                                Specialist referral:                             Early adolescent review                                          IT population locally and
                     treatment summary                locally and web-based                                     • Nephrologist                                                                                                    web-based (password
                     locally and web-based            (password protection)                                     • Cardiologist                                                                                                    protection)
                     (password protection)            including risk assessment                                 • Orthopaedic
                                                                                                                • Oncologist for relapse/SMN
                                                                                                                  Rapid re-entry to start of pathway

                     TREATMENT                        CARE PLAN INITIATED                CARE PLANNING          CARE PLAN REVIEWED AND UPDATED                                                    CARE PLAN UPDATED               TREATMENT SUMMARY
                     SUMMARY                                                             INCLUDING                                                                                                                                AND CARE PLAN
                                                                                         ASSIGNED LEVEL                                                                                                                           UPDATED
                                                                                         OF CARE




KEY:   BMI - Body Mass Index;   CNS - Clinical nurse specialist;   SMN - Second malignant neoplasm (tumour);   OPD - Outpatient Department;      MDT - Multidisciplinary team (meeting);   PTC - Primary treatment centre;   ECHO - Echocardiogram.
                                                                                                                                                                                                                                                              17
18



Paediatric aftercare pathway scenario level 3

                                                                                    CARE COORDINATOR CONTACT LOCATED AT HUB PTC

                                                  ENTRY INTO LONG-TERM                                                                                                               TRANSITION 16-18 &     ADULT FOLLOW UP AND
  DIAGNOSIS          TREATMENT                                                      RISK ASSESSMENT        AFTERCARE PLANNING AND MODEL OF CARE
                                                  AFTERCARE (AFTER MDT)                                                                                                              24-25Y (AFTER MDT)     RISK ASSESSMENT

  Relapsed or        Bone Marrow                  Potential late effects:           LEVEL 3                •   Education parents and patient             CLINICAL LEVEL OF           Late effects usually   LEVEL 3
  high risk          Transplantation (BMT)        Endocrine dysfunction                                    •   Psychosocial support                      CARE                        moderate or severe     Adult services
  leukaemia                                       • Impaired growth and                                    •   Tests and review in OPD                                                                      Monitoring annually
                     Increased total doses of       pubertal maturation                                    •   Joint endocrine review six monthly as     At PTC in consultant lead                          Care coordinator details
                     multi-agent chemotherapy     • Infertility                                                often need hormonal treatments            clinic by:
                     and radiotherapy.            • Diabetes/thyroid/
                                                    parathyroid/metabolic                                  Tests:                                        Consultant
                     Total body irradiation         syndrome/osteoporosis                                  • Height, weight BMI six monthly
                                                  Organ dysfunction                                        • Stress thermometer                          OR
                                                  • Cardiotoxicity and                                     • Routine blood tests annually
                                                    increased cardiovascular risk                            (haematology, blood biochemistry, lipids,   CNS
                                                  • Renal/pulmonary impairment                               thyroid, ovarian and testicular function)
                                                    Cataracts/hearing loss/dental
                                                    damage                                                 • Special endocrine tests – e.g. pituitary
                                                  • Cognitive/neurological/                                  function
                                                    psychological impairment
                                                  Other                                                    •   ECHO 1-5 yearly
                                                  • GVHD of skin/gut/l/oral/liver                          •   Lung function 1-5 yearly
                                                  • Secondary malignancy (SMN)                             •   DEXA bone density scan 2-5 yearly
                                                    and benign tumours                                     •   MRI if SMN suspected
                                                  • Immunological dysfunction


                     IT population of             IT population of care plan                               Specialist referral:                          Review throughout                                  IT population locally and
                     treatment summary            locally and web-based                                    • Endocrinologist/nephrologist                adolescence                                        web-based (password
                     locally and web-based        (password protection)                                    • Cardiologist/respiratory                                                                       protection)
                     (password protection)                                                                 • Psychologist/neurologist
                                                                                                           • Opthalmologist/audiologist/dental
                                                                                                           • Dermatologist/orthopaedic
                                                                                                           • Reproductive
                                                                                                           • Oncologist for relapse/SMN
                                                                                                             Rapid re-entry to start of pathway or
                                                                                                             palliative care



                     TREATMENT                    CARE PLAN INITIATED               CARE PLANNING          CARE PLAN REVIEWED AND UPDATED                                            CARE PLAN UPDATED      TREATMENT SUMMARY
                     SUMMARY                                                        INCLUDING                                                                                                               AND CARE PLAN
                                                                                    ASSIGNED LEVEL                                                                                                          UPDATED
                                                                                    OF CARE




KEY:   BMI - Body Mass Index; CNS - Clinical nurse specialist;   SMN - Second malignant neoplasm (tumour); OPD - Outpatient Department;
       MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre; ECHO - Echocardiogram; BMT - Bone Marrow Transplantation.
“   All children and young
    people who are cancer
    survivors should expect
    to receive the same,
    high quality standard
    of individualised care
    irrespective of where and
    when they are treated.
    Alex Brownsdon,
    Patient Representative NCSI CYP Steering Group
    (March 2011)
                                                     ”
20   Models of care to achieve better outcomes for children and young people living with and beyond cancer




          Teenage and young adult aftercare pathway
          Level 1 and 2 supported self management and planned coordinated care pat


                                                                                 Care coordinator function and automat




                           Relapse -                                              Change in late
                           oncology/SMN                                            effects profile



                               Treatment


                                                                                                             Risk assessment
                Diagnostic                         Aftercare          Entry into long                        including psychosocial
              and treatment                          MDT              term aftercare                         assessment care
                  MDT                                                                                        planning


                                          Treatment                                  Care plan
                                          summary                           including assigned
                                                                                  level of care




                                          IT system                                   IT system
                                          populated                                  populated




                            Pathway                    Clinical and psychological care                 Frequency of follow-up is determined



                            Transition                 Planning and level of care                      ***There is flexibility to transfer throu

                                                                                                       Both level 1 and 2 supported self man
                            IT Systems                 Level 2 planned coordinated care                Treatment summary and care plan is a


                                                TREATMENT PATHWAY
Models of care to achieve better outcomes for children and young people living with and beyond cancer   21




thways


ted surveillance system by HUB PTC

    Rapid re-entry for relapse
       and SMN at any point                              MDT
          along the pathway                            review                                           Refer to
                                                                                                        palliative
                                                                                                        care pathway




                       Aftercare planning and model of care

                           Regular follow up
                           and review of care plan

                                                                                                                  MDT
                                               Patient and parent education
                                                                                                                  review
                                               and psychological support

         Clinical level of care                                                                                   **Transition
                                                        Tests and review                                          at 16-18 years
            Consultant                                  outpatients department                                    to young
         (level 2 only)                                                                                           adult services
                CNS +/-                                                                                           **Transition
            telephone                                        Referral to specialist                               at 24-25 years
             follow up                                       clinic as required                                   to adult
          Shared care                                                                                             services
        local hospital

                                                          Survivorship programmes                                 ***Transfer
              GP (>18)
                                                                                                                  to level
                                                                                                                  1, 2 or 3
               Self                                                                                               pathway
        management                                Exercise programmes




by level of risk     **There is a flexibility with age range of transition (transition relates to purposeful and planned
                     movement of CYP survivors from child and young adult to adult services)


ugh levels of care on the pathways                                                Level 2 planned coordinated care
agement and planned coordinated care

 living document to be updated at any event across the pathway                  The title of the pathway relates to the
                                                                                age of diagnosis
22



Teenage and young adult aftercare pathway scenario level 1

                                                                                       CARE COORDINATOR CONTACT LOCATED AT HUB PTC

                                                       ENTRY INTO LONG-TERM                                                                                                                      TRANSITION 16-18 &      ADULT FOLLOW UP AND
  DIAGNOSIS             TREATMENT                                                       RISK ASSESSMENT        AFTERCARE PLANNING AND MODEL OF CARE
                                                       AFTERCARE (AFTER MDT)                                                                                                                     24-25Y (AFTER MDT)      RISK ASSESSMENT

  Ovarian Germ          Surgical removal of            Potential late effects:          LEVEL 1                •   Review with care plan                        CLINICAL LEVEL OF                Late effects unlikely   LEVEL 1
  Cell Tumour           tumour                                                                                 •   Education parents and patient                CARE                                                     GP
  Stage I                                              • Surgical complications                                •   Psychosocial support                                                                                  Care coordinator contact
  (Age 13                                                only eg adhesions                                     •   Tests and review in OPD                      At PTC by:                                               details
  years)                                                                                                                                                                                                                 Automated surveillance
                                                                                                               Tests (minimal):                                 CNS                                                      only if required
                                                                                                               • Ovarian function assessed
                                                                                                               • Height and weight                              OR
                                                                                                               • Stress thermometer
                                                                                                               • Chromosomes in selected cases                  Shared care with local
                                                                                                                                                                hospital
                                                                                                               Survivorship programme if appropriate




                        IT population of               IT population of care plan                              Specialist referral:                                                                                      IT population locally and
                        treatment summary              locally and web-based                                   • Unlikely to be needed                                                                                   web-based (password
                        locally and web-based          (password protection)                                   • Oncologist for relapse/SMN                                                                              protection)
                        (password protection)                                                                    Rapid re-entry to start of pathway




                        TREATMENT                      CARE PLAN INITIATED              CARE PLANNING          CARE PLAN REVIEWED AND UPDATED                                                    CARE PLAN UPDATED       TREATMENT SUMMARY
                        SUMMARY                                                         INCLUDING                                                                                                                        AND CARE PLAN
                                                                                        ASSIGNED LEVEL                                                                                                                   UPDATED
                                                                                        OF CARE




KEY:   CNS - Clinical nurse specialist;   SMN - Second malignant neoplasm (tumour);   OPD - Outpatient Department;   MDT - Multidisciplinary team (meeting);   PTC - Primary treatment centre.
Teenage and young adult aftercare pathway scenario level 2

                                                                                         CARE COORDINATOR CONTACT LOCATED AT HUB PTC

                                                       ENTRY INTO LONG-TERM                                                                                                                      TRANSITION 16-18 &           ADULT FOLLOW UP AND
  DIAGNOSIS             TREATMENT                                                          RISK ASSESSMENT        AFTERCARE PLANNING AND MODEL OF CARE
                                                       AFTERCARE (AFTER MDT)                                                                                                                     24-25Y (AFTER MDT)           RISK ASSESSMENT

  Hodgkins              Type chemotherapy              Potential late effects but low      LEVEL 2                • Regular follow up and review of             CLINICAL LEVEL OF                Mild late effects only       LEVEL 2
  Disease                                              doses make these less likely:                                care plan                                   CARE                             expected as low doses of     Adult services
  Stage II              Low total doses of:                                                                       • Education patient and parent                                                 chemotherapy-                Automated surveillance
  (neck and                                            • Cardiotoxicity                                           • Psychosocial support                        at PTC by:                       radiotherapy                 GP
  mediastinal           Vincristine                    • Soft tissue hypoplasia (neck)                            • Tests and review in OPD                                                                                   CNS +/- telephone
  involvement)          Etoposide                      • Carotid and coronary artery                                                                            Consultant                                                    follow-up
                        Anthracycline                    stenosis/vascultis                                       Tests:                                                                                                      Specialist breast screening
  Female age            Alkylators                     • Lung fibrosis                                            • Height and weight                           OR                                                            Care coordinator details
  14 years              - procarbazine                 • Hypothyroidism                                           • Menstrual history
                        - cyclophos-phamide            • Early menopause                                          • Stress thermometer                          CNS +/- telephone
                        Steroids                       • SMN                                                      • ECHO 1-5 yearly                             follow-up
                                                                                                                  • Thyroid function tests
                        Radiotherapy to involved                                                                  • LH, FSH, oestrogen                          OR
                        field of disease                                                                          • Thyroid U/S (if indicated)
                                                                                                                  • Carotid Doppler U/S (if indicated)          Shared care hospital
                                                                                                                  • ECG (if indicated)
                                                                                                                  • MRI if SMN suspected                        OR

                                                                                                                  Survivorship programme                        GP (when >18 years)
                                                                                                                  Exercise programme



                        IT population of               IT population of care plan                                 Specialist referral:                                                                                        IT population of updated
                        treatment summary              locally and web-based                                      • Cardiologist                                                                                              care plan
                        locally and web-based          (password protection)                                      • Endocrinologist
                        (password protection)          including risk assessment                                  • Reproductive specialist
                                                                                                                  • Neurologist/vascular specialist
                                                                                                                  • Oncologist if relapse/SMN
                                                                                                                    Rapid re-entry to start of pathway


                        TREATMENT                      CARE PLAN INITIATED                 CARE PLANNING          CARE PLAN REVIEWED AND UPDATED                                                 CARE PLAN UPDATED            TREATMENT SUMMARY
                        SUMMARY                                                            INCLUDING                                                                                                                          AND CARE PLAN
                                                                                           ASSIGNED LEVEL                                                                                                                     UPDATED
                                                                                           OF CARE




KEY:   CNS - Clinical nurse specialist;   SMN - Second malignant neoplasm (tumour);      ECHO - Echocardiogram;   OPD - Outpatient Department;    MDT - Multidisciplinary team (meeting);   PTC - Primary treatment centre.
                                                                                                                                                                                                                                                            23
24   Models of care to achieve better outcomes for children and young people living with and beyond cancer




          Teenage and young adult aftercare pathway
          Level 3 complex care


                                                                                  Care coordinator function and automa




                            Relapse -                                              Change in late
                            oncology/SMN                                            effects profile



                                Treatment


                                                                                                              Risk assessment
                 Diagnostic                         Aftercare          Entry into long                        including psychosocial
               and treatment                          MDT              term aftercare                         assessment care
                   MDT                                                                                        planning


                                           Treatment                                  Care plan
                                           summary                           including assigned
                                                                                   level of care




                                           IT system                                   IT system
                                           populated                                  populated




                             Pathway                    Clinical and psychological care                      Frequency of follow-up is determ



                             Transition                 Planning and level of care
                                                                                                             ***There is flexibility to transfer t

                                                                                                             Treatment summary and care plan
                             IT Systems          TREATMENT PATHWAY
Models of care to achieve better outcomes for children and young people living with and beyond cancer   25




ted surveillance system by HUB PTC

     Rapid re-entry for relapse
        and SMN at any point                             MDT
           along the pathway                           review                                            Refer to
                                                                                                         palliative
                                                                                                         care pathway




                          Aftercare planning and model of care

                            Regular follow up
                            and review of care plan

                                                                                                                    MDT
                                              Patient and parent education
                                                                                                                    review
                                              and psychological support

          Clinical level of care                                                                                    **Transition
                                                        Tests and review                                            at 16-18 years
            Consultant                                  outpatients department                                      to young
                   with                                                                                             adult services
            automated
           surveillance                                                                                             **Transition
            as required                                      Referral to specialist                                 at 24-25 years
                                                             clinic as required                                     to adult
                                                                                                                    services


                                                          Survivorship programmes
                                                                                                                    ***Transfer
                                                                                                                    to level
                                                                                                                    1 or 2
                                                  Exercise programmes                                               pathway




ined by level of risk      **There is a flexibility with age range of transition (transition relates to purposeful and planned
                           movement of CYP survivors from child and young adult to adult services)



through levels of care on the pathways

n is a living document to be updated at any event across the pathway
                                                                                    The title of the pathway relates to the
                                                                                    age of diagnosis
26



Teenage and young adult aftercare pathway scenario level 3

                                                                                       CARE COORDINATOR CONTACT LOCATED AT HUB PTC

                                                       ENTRY INTO LONG-TERM                                                                                                                   TRANSITION 16-18 &          ADULT FOLLOW UP AND
  DIAGNOSIS             TREATMENT                                                       RISK ASSESSMENT        AFTERCARE PLANNING AND MODEL OF CARE
                                                       AFTERCARE (AFTER MDT)                                                                                                                  24-25Y (AFTER MDT)          RISK ASSESSMENT

  Bladder               Type and cumulative doses      Potential late effects:          LEVEL 3                • Regular follow up and review of             CLINICAL LEVEL OF                Severe late effects         Level 3
  Rhabdomyo-            of of chemotherapy                                                                       care plan                                   CARE
  sarcoma (male                                        • Renal                                                 • Education patient and parent                                                                             Adult services
  adolescent)           Ifosfamide                       - Tubular dysfunction                                 • Psychosocial support                        at PTC                                                       Care coordinator details
                        Vincristine                      - Reduced GFR (rare)                                  • Tests and review in OPD
                        Actinomycin D                  • Infertility                                                                                         Consultant Led
                        Anthracycline                  • Erectile dysfunction                                  Tests:
                                                       • Psychosexual                                          • Height, weight
                        Pelvic radiotherapy            • Surgical complications                                • Blood pressure
                                                       • Rectal bleeding                                       • Urine analysis
                        Surgery-excision of            • cardiotoxicity                                        • Stress thermometer
                        bladder & mitrofanoff          • SMN                                                   • Sexual function history
                        procedure                                                                              • LH, FSH, Testosterone baseline and as
                                                                                                                 clinically indicated
                                                                                                               • Urea and electrolytes and creatinine and
                                                                                                                 bone profile annually/biannnually
                                                                                                               • TRP baseline and as clinically indicated
                                                                                                               • GFR baseline & as clinically indicated
                                                                                                               • LFT’s as clinically indicated
                                                                                                               • ECHO five yearly

                                                                                                               Survivorship programme
                                                                                                               Exercise programme


                        IT population of               IT population of care plan                              Specialist referral:                                                                                       IT population of updated
                        treatment summary              locally and web-based                                   • Urologist/nephrologist                                                                                   care plan
                        locally and web-based          (password protection)                                   • Psychosexual counsellor
                        (password protection)          including risk assessment                               • Reproductive specialist
                                                                                                               • Gastroenterologist
                                                                                                               • Cardiologist
                                                                                                               • Oncologist if relapse/SMN
                                                                                                                 Rapid re-entry to start of pathway

                        TREATMENT                      CARE PLAN INITIATED              CARE PLANNING          CARE PLAN REVIEWED AND UPDATED                                                 CARE PLAN UPDATED           TREATMENT SUMMARY
                        SUMMARY                                                         INCLUDING                                                                                                                         AND CARE PLAN
                                                                                        ASSIGNED LEVEL                                                                                                                    UPDATED
                                                                                        OF CARE




KEY:   CNS - Clinical nurse specialist;   SMN - Second malignant neoplasm (tumour);   ECHO - Echocardiogram;   OPD - Outpatient Department;   MDT - Multidisciplinary team (meeting);   PTC - Primary treatment centre.
Models of care to achieve better outcomes for children and young people living with and beyond cancer   27




Section three
Children and Young People National Cancer
Survivorship Initiative - Levels of Care
This is ongoing work, has yet to be
finalised, and takes into account the need
for flexibility and interpretation at a local                                                                            L1
level.

With the rapidly enlarging cohort of
survivors it is becoming vital to look for
different models of care to provide
appropriate care. Risk stratification using                                                                  L2
levels of care is essential to inform patient
pathways and provide a basis for effective
follow-up models.

Survivors of cancer may develop chronic
conditions. The use of the chronic                                                                L3
disease model of different levels of care
fits well with our idea that levels of care
can be stratified by risk of developing
consequences or requiring on going
management. Risk stratification - is
based on disease, type of treatment,
gender, age and psychosocial needs of
the patient at the time of treatment and
at the time points along the journey a
level is assigned and at the specific time
points.
                                                   LEVEL 1
Within the CCLG, the late effects group            Characteristics may include:
published levels of care as a means of             No routine outpatient attendances
developing strategies for long term                Information on prescription and/or an educational intervention
follow-up in this expanding population of          Automated surveillance tests with results by telephone or post
survivors. The levels were supported up            Ability to reaccess system with/without reference to GP
by an earlier publication updated in 2005
on Therapy based long term follow up:              LEVEL 2
Practice Statement. Updated in 2005 by             Characteristics may include:
Skinner R, Wallace WHB, Levitt GA, eds.            Planned review of care e.g. hospital, community, face to face or telephone
Therapy based long term follow up:                 Clinical examination if required
Practice Statement. United Kingdom                 Patients with co-morbidities
Children’s Cancer Study Group, 2005.               Those who are unable/decline to self manage
(available online at
www.ukccsg.org.uk/public/followup/Pract            LEVEL 3
iceStatement/index.html).                          Characteristics may include:
                                                   Complex rapidly changing health
                                                   Complex treatment complications or symptomatic needs
                                                   Complex ongoing treatment regimes
                                                   Other input required e.g. cardiology, haematology, gastroenterology
                                                   Requiring regular MDT reviews
28     Models of care to achieve better outcomes for children and young people living with and beyond cancer




The original Wallace levels of care were a
static measure. Experience has shown             Possible levels of follow-up more than five years from
that at different time points movement           completion of treatment
between levels may be required and
occur in both directions. Good patient           Level Treatment                Method of          Frequency    Examples of
education, ease of access back into the                                         follow-up                       Tumours
long term follow up (LTFU) service would
                                                 1       • Surgery alone        Postal or          1-2 years    • Wilms Stage I/II
allow more patients to self manage and                   • Low risk             telephone                       • Gem cell tumours
therefore be stratified to a lower level; in               chemotherapy                                           (surgery only
addition automatic recall for tests such as                                                                     • LCH (single system
echocardiograph (ECHOs) investigation,                                                                            disease)
urinalysis, Blood pressure (BP) monitoring,
and second tumour surveillance would             2       • Chemotherapy         Nurse (with late   1-2 years    Majority of patients
support the movement.                                    • Low dose cranial     effects                         (e.g. All in first
                                                           irradation           experience) or                  remission)
Work has been undertaken to try and                        (<24Gy)              primary care led
address the static nature of the original
version of the levels, to fit it into the        3       • Radiotherapy,        Medically          Annual       • Brain tumours
chronic disease model and to take into                     except low dose      supervised late                 • Post BMT
account the improved support for                           cranial irradation   effects clinic                  • Stage 4 patients
survivors (patient programmes, treatment                 • Megatherapy                                            (any tumour types)
summaries, care plans etc).
                                               ORGINAL WALLACE VERSION (Wallace, WHB, Developing strategies for long-term
An expanded version of the Wallace levels      follow-up of survivors of childhood cancer. BMJ 2001;323: 271-274)
has now been developed through a
consultation process with the NCSI             Level 2:                                       • Advice re investigations/monitoring
Clinical Leads and the teams from our          • As per Wallace table (above) but               from specialist centre (details in care
prototype sites in February 2011.                include those previously exposed to            plan)
                                                 radiation (other than TBI and brain 24+      • These patients may need recall for
Levels of care                                   Gy/spinal tumour radiation who will be         specialist surveillance at intervals, e.g.
Level 1:                                         level 3) e.g. CNS with expertise in late       Pituitary function assessments in cranial
• No routine specialist follow-up                effects or informed GP                         irradiated leukaemia patients
• Primary care led support                     • Patients requiring psychological support     • Named key-worker at specialist centre
• Advice re: investigations/monitoring           would be in this level.                        provided to support patient and their
  from specialist centre (details in care      • Patients with cancer genetic                   primary care.
  plan)                                          predisposition importantly this may
• Investigations/monitoring at this level        become apparent at any time along the        Level 3:
  would be tests that primary care would         pathway. e.g. Li-Fraumeni, DICER 1           Doctor or nurse with late effects expertise
  routinely do on their other patients,          should be referred to the appropriate        as per table, with exception of:
  e.g. urinalysis, BP monitoring, ECHOs          expert e.g. genetics                         • Those transferred to level 2 (see above),
• Only abnormal results should be              • Additional screening/information would       • Multiple relapses or multiple second
  notified to the care coordinator at the        then be organised via this service             primary malignancies
  PTC                                          • Follow-up interval will be variable          • Those with learning difficulties or other
• Include Acute Lymphoblastic Leukaemia          dependent upon need                            reasons where there is clinical concern
  (A.L.L.) with no radiation, all others       • Optimum care = 1 or 2 yearly virtual           that lower intensity of follow-up may
  with low/moderate dose chemotherapy            review of patients at specialist centre        not provide safe and appropriate care
  and no predicted significant late risk         particularly if new information becomes      • Those already showing late effects e.g.
  of morbidity.                                  available                                      cardiovascular.
                                               • Local surveillance similar proviso as for
                                                 level 1
Models of care to achieve better outcomes for children and young people living with and beyond cancer   29




Importantly patients treated on new            2. A further transition in the mid 20s
drugs/biological modifiers for example,           (face to face, telephone etc) is highly
will need careful supervised follow-up            recommended for all level 2 and 3
(should be part of research programme)            patients. Optional for level 1.This
                                                  maybe of value when young adults
Suggested pathway variations may occur            are able to focus more on their future
depending on local demands.                       needs rather than immediate needs
                                                  and longer term planning can occur.
Under 18 years of age
• Level 1 or 2 will merge as patient           A safe level of care framework is vital to
  <18yrs will still require hospital based     the success of the models of care
  care albeit not necessarily PTC based        proposed by the CYP workstream. The
  care (shared care hospital / PTC CNS or      risk assessment includes physical and
  doctor with expertise in late effects)       psychological assessments identifying
• The follow-up interval may vary              which level of care and which model of
  depending on the risk of developing          follow-up is appropriate for the individual
  problems                                     patient’s aftercare / late effects care.
• All these patients will be seen at the
  PTC at the appropriate time for              Risk stratification exercise
  transition and the patient will again be     Professor M. M Hawkins, Chair in
  allocated a level of care as discussed       Epidemiology and Director of Centre for
  between the patient and LTFU service.        Childhood Cancer Survivor Studies,
                                               University of Birmingham, has been
LEVEL 3                                        commissioned by the CYP workstream to
This level remains PTC consultant lead.        complete a risk stratification exercise
Some patients may be supported, in             using the data on the British Childhood
addition, by their shared care hospital.       Cancer Survivors Study (BCCSS) database.
Transition will occur as for level 1 and 2.
                                               The expected outcomes from this
Over 18 years of age                           work are:
At this point patients should be seen in       1. Preliminary/baseline findings by 20
an adult environment. To enable this to           March 2011
occur the patients must be transitioned        2. Final findings by mid September
and levels of care reassessed.                    2011.

Transition points with review of
levels of care.
1. At the appropriate time of leaving
    children’s services approximately 18
    years (actual age dependant on
    development). This should be a face
    to face appointment at the PTC.
    Doctor or CNS experienced in
    transition should conduct the
    appointments.
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer
Models of care to achieve better outcomes for children and young people living with and beyond cancer

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Models of care to achieve better outcomes for children and young people living with and beyond cancer

  • 1. NHS CANCER DIAGNOSTICS HEART LUNG STROKE NHS Improvement Cancer Models of care to achieve better outcomes for children and young people living with and beyond cancer
  • 2. Front cover: Photographs of some of our prototype teams, national patient representatives and Macmillan.
  • 3. Models of care to achieve better outcomes for children and young people living with and beyond cancer 3 Contents Foreword 4 Acknowledgements 6 Section one 8 Executive summary Section two 12 The development of consistent patient pathways Section three 27 Levels of care and risk stratification Section four 30 Proposed models of care Section five 33 Components to support the models of care Section six 37 Defining quality through key indicators Section seven 38 Using measures to achieve improvement Section eight 40 Our evidence so far Section nine 45 Key recommendations emerging from this work to date (March 2011) References 46
  • 4. 4 Models of care to achieve better outcomes for children and young people living with and beyond cancer Foreword The importance of the ‘right care’ A patient representative, health professional and childhood cancer survivor’s perspective. Setting the scene professionals and commissioners believe are the All children and young people (CYP) who are cancer needs. Whatever models are developed, they must survivors should expect to receive the same, high make sense to young people, that it is clear within quality standard of individualised care irrespective of the model of care what support is available for them where and when they are treated, their type of to continue to get on with their lives. cancer or stage of disease. Consistency in the care pathways delivered to them is therefore of paramount What it might mean to young people importance in order to achieve this expected aim. I feel that all CYP cancer survivors should receive individualised care that is tailored to meet their own Clinical risk stratification is also extremely important personal needs. It is essential that all CYP cancer in providing individualised care tailored to the clinical, survivors are kept informed about their illness with a psychosocial and practical needs of each CYP cancer level of information appropriate to them that is survivor. We recognise as the number of CYP cancer updated when necessary. This can empower CYP survivors increase, it will not be possible or cancer survivors to play an active role in their own economically viable to follow-up every cancer care by facilitating educated discussion with health survivor in the way that has become accepted. While care professionals about their treatment and ongoing Alexandra Brownsdon many CYP cancer survivors will need to attend care. Being appropriately well informed could also Patient Representative NCSI hospital appointments, others may benefit from assist with responsible self-management, and CYP Steering Group more remote follow-up methods including telephone promote the opportunity for choice and control in a and text messaging. The follow-up of all CYP cancer situation where there has previously been very little. survivors is still extremely important but the way in which this happens can now be re-evaluated in line Treatment summaries will be a useful tool for CYP with modern technology, offering many young cancer survivors and will avoid them continually people a more practical and maybe more acceptable having to repeat their medical history to new health approach to their ongoing care. professionals. Having this information should also increase knowledge of what has happened, with an Such high quality care throughout CYP cancers agreed care plan helping young people to survivors’ lifetime is essential in achieving a successful understand the ongoing care they may need and long-term outcome. Health professionals have a how they can take responsibility for how they look responsibility to consider the treatment delivered in after themselves and make health and life choices. conjunction with the long-term potential effects this Care should be taken however, that this information will have on the rest of the young person’s life is not used in a negative way against the survivors including normal development, independent living and that confidentiality is maintained. Transition is and academic and social achievements. Providing also an extremely important part of follow-up care appropriate models of follow-up care and ensuring and should be consistent across all models. In that cancer survivors have access to adequate addition, transition should also be consistent with support and advice throughout their lives is clinical risk stratified care to ensure that this is fundamental to maximising long-term patient well continued from childhood into adulthood. It is also being. important that patient transition is carried out by proactive, well-informed health professionals to In order to be appropriately implemented and acted maintain a smooth transition of care. Long-term upon, the models of care delivered to CYP cancer follow-up care of CYP cancer survivors would also be survivors must be clearly set out to commissioners. greatly aided by having access to a care coordinator They must also be realistic in terms of cost to ensure function to provide a reliable support resource for all sustainability and to meet the needs of all patients in CYP cancer survivors throughout their lives and the light of the current NHS financial pressures. It is cancer journey. important too that the models of care are able to meet the individual needs of the CYP cancer survivors themselves and not just what the healthcare
  • 5. Models of care to achieve better outcomes for children and young people living with and beyond cancer 5 Patient representation has formed an integral and Response from the Co Chairs of the valuable part of the National Cancer Survivorship NCSI CYP Steering Group Initiative (NCSI) CYP Steering Group’s work and CYP “Thank you to Alex for setting the scene and placing cancer survivors have contributed to shaping the this latest publication in context of both what is direction of this work by providing constructive and important for young cancer survivors as well as practical input based on their own, first hand where test site activity has moved to. We are much experiences. It has been extremely important for CYP appreciative of the work of young people like Alex, cancer survivors, as service users, to express their members of the NCSI CYP Steering Group, and the voice in how the new models of care are developed young people and other family members who as this has enabled survivor’s views to inform the care continue to contribute to the test site steering that will directly affect this cohort in the future. groups. It is their input, and the input of committed professionals that has facilitated the progress you see documented here. Alexandra Brownsdon Patient Representative NCSI CYP Steering Group Much has been achieved; we still have some distance to travel to reach the outcomes we have constantly Dr Gill Levitt described throughout our time working together in Co Chair of the NCSI CYP this initiative. Steering Group What you see reported here, is work in progress, and we have until the final workshop on 12 October 2011 to deliver on what we set out to achieve. Reading this publication and attendance at the workshop will give us all the opportunity to use the knowledge to reflect on what we have completed and the work still to be done. We look forward to sharing our progress with you for comments.” Professor Faith Gibson and Dr Gill Levitt Co Chairs of the NCSI CYP Steering Group Professor Faith Gibson Co Chair of the NCSI CYP Steering Group
  • 6. 6 Models of care to achieve better outcomes for children and young people living with and beyond cancer Acknowledgements We continue to be sincerely grateful to all of our test and prototype sites for their tremendous commitment and hard work during the course of the National Cancer Survivorship Initiative. It has been a pleasure to work with them as we work towards producing practical and tangible evidence to achieve the highest standards of care possible for those children and young people living with and beyond cancer. Without the clinical leadership, practical service improvement, and project management expertise from our sites, this work would simply not be possible. Thank you again for your contribution. On behalf of the NCSI CYP Steering Group March 2011
  • 7. All aftercare services need to be cost effective and delivered by the appropriate health care professional to ensure best use of skill mix and resources based on patient choice and being responsive to individual clinical, psychological and the practical needs of patients. Clinician in Late Effects ”
  • 8. 8 Models of care to achieve better outcomes for children and young people living with and beyond cancer Section one Executive summary In brief, within this publication we have • Yorkshire Cancer Network/St James’ • The completion of three testing cycles included information to tell the story so University Hospital, Leeds of a very successful education far from our testing. We have also • The Royal Marsden NHS programme led by Dr Ed Smith, articulated the evidence we expect to Foundation Trust Consultant in Clinical Oncology, The provide in time for our October 2011 • Sheffield Teaching Hospitals NHS Christie, Manchester workshop. Information is provided to Foundation Trust. • The completion of an evaluation illustrate the following: exercise of transition services led by Dr Examples of this work include: Gill Levitt, Consultant Paediatric 1. The patient perspective. • Production of an exercise DVD by the Oncologist and Susan Mehta, Clinical 2. Clinically agreed levels of care (see Addenbrookes team in Cambridge led Nurse Specialist (Long Term section 3, page 27). by Dr Helen Hatcher, Consultant in Follow-up) at Great Ormond Street 3. Clinically agreed paediatric aftercare Medical and TYA Oncology Hospital. pathway (see section 2, page 14). 4. Clinically agreed teenage and young adult aftercare pathway (see Test site Test site leads Focus of work section 2, page 20). 5. Definitions and components of Birmingham Dr Helen Jenkinson • Treatment summary and models of care (see section 4, Children’s Test Site Lead care plan page 30). Hospital Sarah Tranter • Self-management / 6. Interim evidence from our prototype NHS Service Improvement Facilitator remote monitoring sites (including details of the measures Foundation Bernie County • Aftercare planning and being applied). Trust Service Improvement Lead model of care. Self management and rapid We held our most recent National re-entry Children and Young People Workshop in • Aftercare planning and September 2010 when we published an model of care. Telephone overview of the outcomes from our initial follow-up group of 10 sites based on the testing work they had completed at that stage. Bristol Royal Dr Rachel Cox • Model of care You can access this information at: Hospital for Test Site Lead • Shared care Children & and Paul Beynon • Patient experience www.improvement.nhs.uk/documents/ South West Project Manager • Treatment summary and CYP_Building_the_Evidence.pdf Paediatric Liz Alsbury care plan Oncology Shared Service Development Manager These 10 initial sites were: Care Network Peninsula Cancer Network • Birmingham Children’s Hospital Great Ormond Dr Gill Levitt • Care coordinator role NHS Foundation Trust Street Hospital Test Site Lead • Effective transition service • Brighton and Sussex University for Children Ramesh Modasia • Self-management Hospital NHS Trust NHS Trust Service Improvement Facilitator • Economic modelling • Bristol Royal Hospital for Children Nicky McCulloch and South West Paediatric Service Improvement Lead Oncology Shared Care Network • Cambridge University Hospitals Yorkshire Dr Adam Glaser • Shift to primary care/ NHS Trust Cancer Test Site lead and National Clinical shared care • The Christie NHS Foundation Trust Network/St Lead for NHS Improvement • Recall system • CLIC Sargent (3rd sector participant) James’ Geraint Hughes • Treatment summary • Great Ormond Street Hospital for University Service Improvement Facilitator and care plan Children NHS Trust Hospital, Leeds Carol Ferguson Deputy Cancer Network Director
  • 9. Models of care to achieve better outcomes for children and young people living with and beyond cancer 9 Since September 2010, we have been 4. To define the models of care, and the Key recommendations emerging from redefining our work for the next 12 key components of models of care this work (as at March 2011) months up to the end of September 2011 5. To define practical and achievable key All aftercare services need to be cost and we have established work with four indicators of quality to support the effective and delivered by the appropriate sites as part of a prototype phase. evidence for commissioners to provide health care professional to ensure best consistent, individualised care for use of skill mix and resources based on The four sites we are working with as children and young people living with the principles listed below and the our prototype sites are: and beyond cancer evidence contained within this document. 6. To capture robust evidence to inform • Birmingham Children’s Hospital the commissioning process. 1. Patient choice and being responsive to NHS Foundation Trust individual clinical, psychological and • Bristol Royal Hospital for Children Expected outcomes by March 2011 practical needs is paramount and the and South West Paediatric In time for our national workshop on 29 basis for all aftercare. Oncology Shared Care Network March 2011, we will present our evidence 2. All aftercare services should be based • Great Ormond Street Hospital for so far as ‘work in progress’ and will then on consistent patient pathways as Children NHS Trust work towards providing consolidated defined in this document (to be further • Yorkshire Cancer Network/St evidence by the end of September for refined by the end of September 2011) James’ University Hospital, Leeds. presentation at our 12 October 2011 and all services commissioned on this national workshop. basis. Expected outcomes by the end of 3. All aftercare is based on safe September 2011 Definitions of proposed models (stratified) levels of care as defined in The six specific outcomes from these four of care this document (to be further refined by sites are based on testing out the Emerging from our testing work are four the end of September 2011). hypothesis that it is feasible across the 13 models of care: 4. A detailed treatment summary should CYP centres in England to achieve the be completed at the end of treatment following: 1. Traditional Principal Treatment Centre or at transition for all patients. (PTC) aftercare model. 5. A care plan (manually or electronically) 1. An overall 20% reduction nationally in 2. Shared care model of aftercare where should be completed and given to all hospital based outpatient follow-up care is shared between the principal patients at appropriate stages of their appointments; that is – those patients treatment centre, shared care at local patient pathway (end of treatment and who are already routinely being hospitals or General Practitioner (GP) / at the stages of transition for followed up. primary care services. example). 2. To consider the potential to identify a 3. A nurse-led model of care (that may 6. It is not sustainable to continue to percentage follow-up reduction in include variations such as a provide aftercare with traditional terms of clinically stratified levels of telephone/text message model of hospital based consultant-led follow- care and a focus on a reduction in aftercare). up appointments in the future in view unscheduled follow-up care. 4. A self-management model of of the growing numbers; models of 3. To incrementally work towards aftercare. care need to be implemented that achieving a 100% target over a five actually shifts patients into alternative year period (tolerance level to be The detail and components of these four models of care (for example – agreed) of patients being provided models of care can be found in section discharged, shared care, a nurse-led with a treatment summary and care four, page 30. model of care or self-management). plan, that is on a prospective basis for those patients ending treatment, entering long-term follow-up, and at the transition stage.
  • 10. 10 Models of care to achieve better outcomes for children and young people living with and beyond cancer 7. To achieve a minimum 20% reduction Summary nationally in hospital based Since September 2010, there has been outpatient follow-up appointments tangible progress; this can be summarised (those patients already routinely in the following bullet point headings: followed up). 8. All patients to be provided with • A shift from a testing to a prototype comprehensive information to enable phase those who are suitable to self- • Defined our expected measurable manage. outcomes for the CYP workstream (i.e. 9. All patients should receive aftercare risk stratification using levels of care is services based on a core set of key essential to inform patient pathways indicators to be refined. and provide a basis for effective follow- 10. An effective care coordinator function up models) should be in place to streamline the • Refined the measures so that we are in care for all patients. The way in which a position to demonstrate the Patricia Morris the care coordinator function is difference made for patients NHS Improvement Director - provided is for local implementation. • Developed and agreed consistent Cancer The care coordinator would need to patient pathways work as part of the local team with • Refining the definitions of the levels of agreed protocols and access to clinical care and quantify the potential impact advice from the appropriate health in terms of numbers of patients in each professionals. level by site 11. Effective remote monitoring and alert • Defining 13 key recommendations to systems need to be in operation to support consistent aftercare for all CYP remind patients when specific survivors. screening / investigations are required. 12. A pre-planned and co-ordinated Next steps approach is essential at all stages of NHS Improvement will continue to transition. support the NCSI in partnership with the 13. Services need to be provided and Department of Health, Macmillan and our aligned with key national initiatives patient representatives. and standards for example CYP Improving Outcomes Guidance Our next CYP workshop will on 12 Judi Tapp (http://guidance.nice.org.uk/CSGCYP) October 2011, where we will be National Improvement Lead, and Children’s Cancer and Leukaemia presenting consolidated evidence from NHS Improvement Group (CCLG) www.cclg.org.uk the workstream.
  • 11. The CYP workstream, working with clinicians, commissioners, patients and local teams have developed national pathways to take account of the financial pressures in the NHS and continue to meet the needs of survivors of cancer in the future. ” NHS Improvement Director
  • 12. 12 Models of care to achieve better outcomes for children and young people living with and beyond cancer Section two The development of consistent patient pathways - commissioning a solution Introduction Summary As a starting premise, the long-term These pathways have been widely provision of follow-up for all cancer consulted upon, and represent the views survivors in a hospital setting is not viable of a wide cross-section of health or appropriate in the future given the professionals, patients and commissioners exponential increase in the numbers of as a basis to commission services in a cancer survivors. consistent way in the future – with a recognition that services need to be both Therefore, the CYP workstream, working clinically justified, affordable, and meet with clinicians, commissioners, patients the needs of each patient during their and local teams have developed a lifetime of care. national pathway that identifies how follow-up for children and young people can be delivered to take into account current NHS wide financial pressures in the public sector and also continue to meet the needs of our patients during the coming years. The three pathways that we have developed are shown on the following pages, with practical scenarios to expand on the importance of aspects of the pathway, and why the service depicted in these pathways should be commissioned. Pathways will need to be interpreted locally dependent upon local circumstances and resources.
  • 13. Models of care to achieve better outcomes for children and young people living with and beyond cancer 13 The children and young people pathway - commissioning a solution Treatment for childhood cancer is Clinical consensus and expertise of By implementing such a pathway, associated with late sequelae which childhood cancer and the late effects commissioners can ensure depend on the type of therapy the child of therapy indicate: patients are: has received. These effects vary with the • Although childhood cancer is rare, each • Empowered cumulative dose and class of year approximately 1,400 new cases are • Given choice as to the nature of their chemotherapy, site and dose of diagnosed follow up radiotherapy, age at start of treatment • Currently one in 640 young adults is a • Provided with care closer to home and gender of the patient as well as survivor of childhood cancer and it is • Allowed easy access to support and genetic and other factors. estimated that there are approximately advice 30,000 long-term survivors in the UK • Provided with co-ordinated, seamless Stakeholders within the Children and • After childhood cancer 60% of and efficient care. Young People National Cancer survivors who are five years or more Survivorship Initiative - have developed a from the completion of treatment will For therapy based long term follow up national pathway that identifies how experience at least one or more late guidelines please refer to: follow up for children and young people effect of therapy. One third of these www.cclg.org.uk/researchandtreatment/ can be delivered in line with current will be moderate or severe content.php?3id=29&2id=19 pressures and aspirations. The pathway • Effects of cancer treatment may be builds upon the learning from varied delayed in onset and progressive and national testing work and will help inform may worsen with the effects of ageing commissioners of the requirements of and possibly environmental factors. The children and young people living with need for long-term surveillance is and surviving cancer. clearly identified • Survivors of childhood cancer are at Pressure for change increased risk of premature death. This The long-term provision of follow-up for remains three-fold higher than that of all survivors in hospital settings is simply the general population, even at 45 unfeasible given the exponential increase years from diagnosis. The excess in survivors. mortality is mainly from second primary tumours, cardiac and pulmonary causes The principles emerging from the • Radiotherapy and several types of testing emphasises the chemotherapy (e.g. alkylators, importance of: epipodophyllotoxins) increase the risk • Providing patients with treatment of death from second primary cancers, summary and care plans whilst cardiac irradiation and high dose • Stratifying risk and signposting patients anthracyclines are associated with late to appropriate and tailored pathways cardiac death • Providing differing levels of care and • Infertility in adult survivors of childhood support based on risk assessment cancer remains one of the most • Providing care in an appropriate setting common and life-altering complications • Coordinating and supporting care experienced by adults treated for • Automated surveillance systems cancer during childhood. Surgery, • Fully supporting primary care within radiotherapy and certain types of any shared care arrangements chemotherapy may all impact • Managing transition between negatively on the reproductive paediatric, young adult and adult pathway, and even in those who services. remain fertile there may be an increased incidence of spontaneous abortion, preterm labour and low birthweight due to the effect of radiotherapy on uterine function.
  • 14. 14 Models of care to achieve better outcomes for children and young people living with and beyond cancer Paediatric aftercare pathway Care coordinator conta Oncology Change in late relapse/SMN effects profile Treatment Risk assessment Diagnostic Aftercare Entry into long including psychosocial and treatment MDT term aftercare assessment care MDT planning Treatment Care plan summary including assigned level of care IT system IT system populated populated Pathway is followed in conjunction with agreed protocols and guidelines Frequency of foll Pathway Clinical and psychological care Treatment summ Transition Planning and level of care **There is a flexib CYP survivors from IT Systems TREATMENT PATHWAY
  • 15. Models of care to achieve better outcomes for children and young people living with and beyond cancer 15 act located at HUB PTC Rapid re-entry for relapse and SMN at any point MDT along the pathway review Refer to palliative care pathway Aftercare planning and model of care Regular follow up Early and review of care plan adolescent review (locally Patient and parent defined) education and psychological support Clinical level of care MDT Tests and review review outpatients Consultant department **Transition Referral to at 16-18 years Clinical nurse specialist clinic to young specialist as required adult services Shared care local hospital **Transition at 24-25 years to adult services ow-up is determined by level of risk The title of the pathway relates to the age of diagnosis mary and care plan is a living document to be updated at any event across the pathway bility with age range of transition (transition relates to purposeful and planned movement of m child and young adult to adult services)
  • 16. 16 Paediatric aftercare pathway scenario level 1 and 2 CARE COORDINATOR CONTACT LOCATED AT HUB PTC ENTRY INTO LONG-TERM TRANSITION 16-18 & ADULT FOLLOW UP AND DIAGNOSIS TREATMENT RISK ASSESSMENT AFTERCARE PLANNING AND MODEL OF CARE AFTERCARE (AFTER MDT) 24-25Y (AFTER MDT) RISK ASSESSMENT Acute Total doses Potential late effects: LEVEL 2 • Regular follow up and care plan review CLINICAL LEVEL OF Late effects absent LEVEL 1 Lymphoblastic Type of chemotherapy • Education parents and patient CARE or minimal GP automated surveillance Leukaemia • Cardio-toxicity • Psychosocial support ECHO five yearly Anthracyclines • Cognitive impairment • Tests and review in OPD Level 2 or 3 at PTC by: Care coordinator contact Alkylators • Psychological Consultant or CNS details Methotrexate (I.T, I.V, oral) • Neurological Tests: Thiopurines • Reduced bone density • ECHO 1-5 yearly OR Late effects Steroids # • Obesity • Height, weight, BMI 6-12 monthly moderate or severe • Second malignant • Stress thermometer Level 2 only: LEVEL 2 or 3 adult services # not an all inclusive list of tumour (SMN) • Psychometric testing* Shared care with local Care coordinator contact chemotherapy • Bone density scan (DEXA)* hospital: details • MRI if SMN suspected NO radiotherapy * where clinically indicated IT population of IT population of care plan Specialist referral: Early adolescent review IT population locally and treatment summary locally and web-based • Cardiologist web-based (password locally and web-based (password protection) • Psychologist/neurologist protection) (password protection) • Endocrinologist/dietician • Oncologist for relapse/SMN Rapid re-entry to start of pathway TREATMENT CARE PLAN INITIATED CARE PLANNING CARE PLAN REVIEWED AND UPDATED CARE PLAN UPDATED TREATMENT SUMMARY SUMMARY INCLUDING AND CARE PLAN ASSIGNED LEVEL UPDATED OF CARE KEY: BMI - Body Mass Index; CNS - Clinical nurse specialist; I.T - Intrathecal (via lumbar puncture); I.V - Intravenous; SMN - Second malignant neoplasm (tumour) OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre; ECHO - Echocardiogram
  • 17. Paediatric aftercare pathway scenario level 2 CARE COORDINATOR CONTACT LOCATED AT HUB PTC ENTRY INTO LONG-TERM TRANSITION 16-18 & ADULT FOLLOW UP AND DIAGNOSIS TREATMENT RISK ASSESSMENT AFTERCARE PLANNING AND MODEL OF CARE AFTERCARE (AFTER MDT) 24-25Y (AFTER MDT) RISK ASSESSMENT Unilateral Total doses Potential late effects: LEVEL 2 • Regular follow up and care plan review CLINICAL LEVEL OF Late effects minimal LEVEL 2 Wilms Tumour Type of chemotherapy • Education parents and patient CARE Adult services Stage III • Single kidney • Psychosocial support GP +/- CNS involvement Vincristine • Renal hyperfiltration • Tests and review in OPD LEVEL 2 at PTC by Automated surveillance Actinomycin - proteinuria Consultant or CNS Care coordinator details Anthracycline - hypertension Tests: • Cardiotoxicity • ECHO 1-5 yearly OR Late effects Adult services Nephrectomy • Scoliosis • Height, weight, BMI 6-12 monthly moderate or severe Care coordinator details • Hepatotoxicity • Blood pressure LEVEL 2 by shared care Radiotherapy to unilateral (usually reversible) • Urine analysis flank • SMN • Stress thermometer • Renal function tests as clinically indicated • Liver function as clinically indicated IT population of IT population of care plan Specialist referral: Early adolescent review IT population locally and treatment summary locally and web-based • Nephrologist web-based (password locally and web-based (password protection) • Cardiologist protection) (password protection) including risk assessment • Orthopaedic • Oncologist for relapse/SMN Rapid re-entry to start of pathway TREATMENT CARE PLAN INITIATED CARE PLANNING CARE PLAN REVIEWED AND UPDATED CARE PLAN UPDATED TREATMENT SUMMARY SUMMARY INCLUDING AND CARE PLAN ASSIGNED LEVEL UPDATED OF CARE KEY: BMI - Body Mass Index; CNS - Clinical nurse specialist; SMN - Second malignant neoplasm (tumour); OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre; ECHO - Echocardiogram. 17
  • 18. 18 Paediatric aftercare pathway scenario level 3 CARE COORDINATOR CONTACT LOCATED AT HUB PTC ENTRY INTO LONG-TERM TRANSITION 16-18 & ADULT FOLLOW UP AND DIAGNOSIS TREATMENT RISK ASSESSMENT AFTERCARE PLANNING AND MODEL OF CARE AFTERCARE (AFTER MDT) 24-25Y (AFTER MDT) RISK ASSESSMENT Relapsed or Bone Marrow Potential late effects: LEVEL 3 • Education parents and patient CLINICAL LEVEL OF Late effects usually LEVEL 3 high risk Transplantation (BMT) Endocrine dysfunction • Psychosocial support CARE moderate or severe Adult services leukaemia • Impaired growth and • Tests and review in OPD Monitoring annually Increased total doses of pubertal maturation • Joint endocrine review six monthly as At PTC in consultant lead Care coordinator details multi-agent chemotherapy • Infertility often need hormonal treatments clinic by: and radiotherapy. • Diabetes/thyroid/ parathyroid/metabolic Tests: Consultant Total body irradiation syndrome/osteoporosis • Height, weight BMI six monthly Organ dysfunction • Stress thermometer OR • Cardiotoxicity and • Routine blood tests annually increased cardiovascular risk (haematology, blood biochemistry, lipids, CNS • Renal/pulmonary impairment thyroid, ovarian and testicular function) Cataracts/hearing loss/dental damage • Special endocrine tests – e.g. pituitary • Cognitive/neurological/ function psychological impairment Other • ECHO 1-5 yearly • GVHD of skin/gut/l/oral/liver • Lung function 1-5 yearly • Secondary malignancy (SMN) • DEXA bone density scan 2-5 yearly and benign tumours • MRI if SMN suspected • Immunological dysfunction IT population of IT population of care plan Specialist referral: Review throughout IT population locally and treatment summary locally and web-based • Endocrinologist/nephrologist adolescence web-based (password locally and web-based (password protection) • Cardiologist/respiratory protection) (password protection) • Psychologist/neurologist • Opthalmologist/audiologist/dental • Dermatologist/orthopaedic • Reproductive • Oncologist for relapse/SMN Rapid re-entry to start of pathway or palliative care TREATMENT CARE PLAN INITIATED CARE PLANNING CARE PLAN REVIEWED AND UPDATED CARE PLAN UPDATED TREATMENT SUMMARY SUMMARY INCLUDING AND CARE PLAN ASSIGNED LEVEL UPDATED OF CARE KEY: BMI - Body Mass Index; CNS - Clinical nurse specialist; SMN - Second malignant neoplasm (tumour); OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre; ECHO - Echocardiogram; BMT - Bone Marrow Transplantation.
  • 19. All children and young people who are cancer survivors should expect to receive the same, high quality standard of individualised care irrespective of where and when they are treated. Alex Brownsdon, Patient Representative NCSI CYP Steering Group (March 2011) ”
  • 20. 20 Models of care to achieve better outcomes for children and young people living with and beyond cancer Teenage and young adult aftercare pathway Level 1 and 2 supported self management and planned coordinated care pat Care coordinator function and automat Relapse - Change in late oncology/SMN effects profile Treatment Risk assessment Diagnostic Aftercare Entry into long including psychosocial and treatment MDT term aftercare assessment care MDT planning Treatment Care plan summary including assigned level of care IT system IT system populated populated Pathway Clinical and psychological care Frequency of follow-up is determined Transition Planning and level of care ***There is flexibility to transfer throu Both level 1 and 2 supported self man IT Systems Level 2 planned coordinated care Treatment summary and care plan is a TREATMENT PATHWAY
  • 21. Models of care to achieve better outcomes for children and young people living with and beyond cancer 21 thways ted surveillance system by HUB PTC Rapid re-entry for relapse and SMN at any point MDT along the pathway review Refer to palliative care pathway Aftercare planning and model of care Regular follow up and review of care plan MDT Patient and parent education review and psychological support Clinical level of care **Transition Tests and review at 16-18 years Consultant outpatients department to young (level 2 only) adult services CNS +/- **Transition telephone Referral to specialist at 24-25 years follow up clinic as required to adult Shared care services local hospital Survivorship programmes ***Transfer GP (>18) to level 1, 2 or 3 Self pathway management Exercise programmes by level of risk **There is a flexibility with age range of transition (transition relates to purposeful and planned movement of CYP survivors from child and young adult to adult services) ugh levels of care on the pathways Level 2 planned coordinated care agement and planned coordinated care living document to be updated at any event across the pathway The title of the pathway relates to the age of diagnosis
  • 22. 22 Teenage and young adult aftercare pathway scenario level 1 CARE COORDINATOR CONTACT LOCATED AT HUB PTC ENTRY INTO LONG-TERM TRANSITION 16-18 & ADULT FOLLOW UP AND DIAGNOSIS TREATMENT RISK ASSESSMENT AFTERCARE PLANNING AND MODEL OF CARE AFTERCARE (AFTER MDT) 24-25Y (AFTER MDT) RISK ASSESSMENT Ovarian Germ Surgical removal of Potential late effects: LEVEL 1 • Review with care plan CLINICAL LEVEL OF Late effects unlikely LEVEL 1 Cell Tumour tumour • Education parents and patient CARE GP Stage I • Surgical complications • Psychosocial support Care coordinator contact (Age 13 only eg adhesions • Tests and review in OPD At PTC by: details years) Automated surveillance Tests (minimal): CNS only if required • Ovarian function assessed • Height and weight OR • Stress thermometer • Chromosomes in selected cases Shared care with local hospital Survivorship programme if appropriate IT population of IT population of care plan Specialist referral: IT population locally and treatment summary locally and web-based • Unlikely to be needed web-based (password locally and web-based (password protection) • Oncologist for relapse/SMN protection) (password protection) Rapid re-entry to start of pathway TREATMENT CARE PLAN INITIATED CARE PLANNING CARE PLAN REVIEWED AND UPDATED CARE PLAN UPDATED TREATMENT SUMMARY SUMMARY INCLUDING AND CARE PLAN ASSIGNED LEVEL UPDATED OF CARE KEY: CNS - Clinical nurse specialist; SMN - Second malignant neoplasm (tumour); OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre.
  • 23. Teenage and young adult aftercare pathway scenario level 2 CARE COORDINATOR CONTACT LOCATED AT HUB PTC ENTRY INTO LONG-TERM TRANSITION 16-18 & ADULT FOLLOW UP AND DIAGNOSIS TREATMENT RISK ASSESSMENT AFTERCARE PLANNING AND MODEL OF CARE AFTERCARE (AFTER MDT) 24-25Y (AFTER MDT) RISK ASSESSMENT Hodgkins Type chemotherapy Potential late effects but low LEVEL 2 • Regular follow up and review of CLINICAL LEVEL OF Mild late effects only LEVEL 2 Disease doses make these less likely: care plan CARE expected as low doses of Adult services Stage II Low total doses of: • Education patient and parent chemotherapy- Automated surveillance (neck and • Cardiotoxicity • Psychosocial support at PTC by: radiotherapy GP mediastinal Vincristine • Soft tissue hypoplasia (neck) • Tests and review in OPD CNS +/- telephone involvement) Etoposide • Carotid and coronary artery Consultant follow-up Anthracycline stenosis/vascultis Tests: Specialist breast screening Female age Alkylators • Lung fibrosis • Height and weight OR Care coordinator details 14 years - procarbazine • Hypothyroidism • Menstrual history - cyclophos-phamide • Early menopause • Stress thermometer CNS +/- telephone Steroids • SMN • ECHO 1-5 yearly follow-up • Thyroid function tests Radiotherapy to involved • LH, FSH, oestrogen OR field of disease • Thyroid U/S (if indicated) • Carotid Doppler U/S (if indicated) Shared care hospital • ECG (if indicated) • MRI if SMN suspected OR Survivorship programme GP (when >18 years) Exercise programme IT population of IT population of care plan Specialist referral: IT population of updated treatment summary locally and web-based • Cardiologist care plan locally and web-based (password protection) • Endocrinologist (password protection) including risk assessment • Reproductive specialist • Neurologist/vascular specialist • Oncologist if relapse/SMN Rapid re-entry to start of pathway TREATMENT CARE PLAN INITIATED CARE PLANNING CARE PLAN REVIEWED AND UPDATED CARE PLAN UPDATED TREATMENT SUMMARY SUMMARY INCLUDING AND CARE PLAN ASSIGNED LEVEL UPDATED OF CARE KEY: CNS - Clinical nurse specialist; SMN - Second malignant neoplasm (tumour); ECHO - Echocardiogram; OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre. 23
  • 24. 24 Models of care to achieve better outcomes for children and young people living with and beyond cancer Teenage and young adult aftercare pathway Level 3 complex care Care coordinator function and automa Relapse - Change in late oncology/SMN effects profile Treatment Risk assessment Diagnostic Aftercare Entry into long including psychosocial and treatment MDT term aftercare assessment care MDT planning Treatment Care plan summary including assigned level of care IT system IT system populated populated Pathway Clinical and psychological care Frequency of follow-up is determ Transition Planning and level of care ***There is flexibility to transfer t Treatment summary and care plan IT Systems TREATMENT PATHWAY
  • 25. Models of care to achieve better outcomes for children and young people living with and beyond cancer 25 ted surveillance system by HUB PTC Rapid re-entry for relapse and SMN at any point MDT along the pathway review Refer to palliative care pathway Aftercare planning and model of care Regular follow up and review of care plan MDT Patient and parent education review and psychological support Clinical level of care **Transition Tests and review at 16-18 years Consultant outpatients department to young with adult services automated surveillance **Transition as required Referral to specialist at 24-25 years clinic as required to adult services Survivorship programmes ***Transfer to level 1 or 2 Exercise programmes pathway ined by level of risk **There is a flexibility with age range of transition (transition relates to purposeful and planned movement of CYP survivors from child and young adult to adult services) through levels of care on the pathways n is a living document to be updated at any event across the pathway The title of the pathway relates to the age of diagnosis
  • 26. 26 Teenage and young adult aftercare pathway scenario level 3 CARE COORDINATOR CONTACT LOCATED AT HUB PTC ENTRY INTO LONG-TERM TRANSITION 16-18 & ADULT FOLLOW UP AND DIAGNOSIS TREATMENT RISK ASSESSMENT AFTERCARE PLANNING AND MODEL OF CARE AFTERCARE (AFTER MDT) 24-25Y (AFTER MDT) RISK ASSESSMENT Bladder Type and cumulative doses Potential late effects: LEVEL 3 • Regular follow up and review of CLINICAL LEVEL OF Severe late effects Level 3 Rhabdomyo- of of chemotherapy care plan CARE sarcoma (male • Renal • Education patient and parent Adult services adolescent) Ifosfamide - Tubular dysfunction • Psychosocial support at PTC Care coordinator details Vincristine - Reduced GFR (rare) • Tests and review in OPD Actinomycin D • Infertility Consultant Led Anthracycline • Erectile dysfunction Tests: • Psychosexual • Height, weight Pelvic radiotherapy • Surgical complications • Blood pressure • Rectal bleeding • Urine analysis Surgery-excision of • cardiotoxicity • Stress thermometer bladder & mitrofanoff • SMN • Sexual function history procedure • LH, FSH, Testosterone baseline and as clinically indicated • Urea and electrolytes and creatinine and bone profile annually/biannnually • TRP baseline and as clinically indicated • GFR baseline & as clinically indicated • LFT’s as clinically indicated • ECHO five yearly Survivorship programme Exercise programme IT population of IT population of care plan Specialist referral: IT population of updated treatment summary locally and web-based • Urologist/nephrologist care plan locally and web-based (password protection) • Psychosexual counsellor (password protection) including risk assessment • Reproductive specialist • Gastroenterologist • Cardiologist • Oncologist if relapse/SMN Rapid re-entry to start of pathway TREATMENT CARE PLAN INITIATED CARE PLANNING CARE PLAN REVIEWED AND UPDATED CARE PLAN UPDATED TREATMENT SUMMARY SUMMARY INCLUDING AND CARE PLAN ASSIGNED LEVEL UPDATED OF CARE KEY: CNS - Clinical nurse specialist; SMN - Second malignant neoplasm (tumour); ECHO - Echocardiogram; OPD - Outpatient Department; MDT - Multidisciplinary team (meeting); PTC - Primary treatment centre.
  • 27. Models of care to achieve better outcomes for children and young people living with and beyond cancer 27 Section three Children and Young People National Cancer Survivorship Initiative - Levels of Care This is ongoing work, has yet to be finalised, and takes into account the need for flexibility and interpretation at a local L1 level. With the rapidly enlarging cohort of survivors it is becoming vital to look for different models of care to provide appropriate care. Risk stratification using L2 levels of care is essential to inform patient pathways and provide a basis for effective follow-up models. Survivors of cancer may develop chronic conditions. The use of the chronic L3 disease model of different levels of care fits well with our idea that levels of care can be stratified by risk of developing consequences or requiring on going management. Risk stratification - is based on disease, type of treatment, gender, age and psychosocial needs of the patient at the time of treatment and at the time points along the journey a level is assigned and at the specific time points. LEVEL 1 Within the CCLG, the late effects group Characteristics may include: published levels of care as a means of No routine outpatient attendances developing strategies for long term Information on prescription and/or an educational intervention follow-up in this expanding population of Automated surveillance tests with results by telephone or post survivors. The levels were supported up Ability to reaccess system with/without reference to GP by an earlier publication updated in 2005 on Therapy based long term follow up: LEVEL 2 Practice Statement. Updated in 2005 by Characteristics may include: Skinner R, Wallace WHB, Levitt GA, eds. Planned review of care e.g. hospital, community, face to face or telephone Therapy based long term follow up: Clinical examination if required Practice Statement. United Kingdom Patients with co-morbidities Children’s Cancer Study Group, 2005. Those who are unable/decline to self manage (available online at www.ukccsg.org.uk/public/followup/Pract LEVEL 3 iceStatement/index.html). Characteristics may include: Complex rapidly changing health Complex treatment complications or symptomatic needs Complex ongoing treatment regimes Other input required e.g. cardiology, haematology, gastroenterology Requiring regular MDT reviews
  • 28. 28 Models of care to achieve better outcomes for children and young people living with and beyond cancer The original Wallace levels of care were a static measure. Experience has shown Possible levels of follow-up more than five years from that at different time points movement completion of treatment between levels may be required and occur in both directions. Good patient Level Treatment Method of Frequency Examples of education, ease of access back into the follow-up Tumours long term follow up (LTFU) service would 1 • Surgery alone Postal or 1-2 years • Wilms Stage I/II allow more patients to self manage and • Low risk telephone • Gem cell tumours therefore be stratified to a lower level; in chemotherapy (surgery only addition automatic recall for tests such as • LCH (single system echocardiograph (ECHOs) investigation, disease) urinalysis, Blood pressure (BP) monitoring, and second tumour surveillance would 2 • Chemotherapy Nurse (with late 1-2 years Majority of patients support the movement. • Low dose cranial effects (e.g. All in first irradation experience) or remission) Work has been undertaken to try and (<24Gy) primary care led address the static nature of the original version of the levels, to fit it into the 3 • Radiotherapy, Medically Annual • Brain tumours chronic disease model and to take into except low dose supervised late • Post BMT account the improved support for cranial irradation effects clinic • Stage 4 patients survivors (patient programmes, treatment • Megatherapy (any tumour types) summaries, care plans etc). ORGINAL WALLACE VERSION (Wallace, WHB, Developing strategies for long-term An expanded version of the Wallace levels follow-up of survivors of childhood cancer. BMJ 2001;323: 271-274) has now been developed through a consultation process with the NCSI Level 2: • Advice re investigations/monitoring Clinical Leads and the teams from our • As per Wallace table (above) but from specialist centre (details in care prototype sites in February 2011. include those previously exposed to plan) radiation (other than TBI and brain 24+ • These patients may need recall for Levels of care Gy/spinal tumour radiation who will be specialist surveillance at intervals, e.g. Level 1: level 3) e.g. CNS with expertise in late Pituitary function assessments in cranial • No routine specialist follow-up effects or informed GP irradiated leukaemia patients • Primary care led support • Patients requiring psychological support • Named key-worker at specialist centre • Advice re: investigations/monitoring would be in this level. provided to support patient and their from specialist centre (details in care • Patients with cancer genetic primary care. plan) predisposition importantly this may • Investigations/monitoring at this level become apparent at any time along the Level 3: would be tests that primary care would pathway. e.g. Li-Fraumeni, DICER 1 Doctor or nurse with late effects expertise routinely do on their other patients, should be referred to the appropriate as per table, with exception of: e.g. urinalysis, BP monitoring, ECHOs expert e.g. genetics • Those transferred to level 2 (see above), • Only abnormal results should be • Additional screening/information would • Multiple relapses or multiple second notified to the care coordinator at the then be organised via this service primary malignancies PTC • Follow-up interval will be variable • Those with learning difficulties or other • Include Acute Lymphoblastic Leukaemia dependent upon need reasons where there is clinical concern (A.L.L.) with no radiation, all others • Optimum care = 1 or 2 yearly virtual that lower intensity of follow-up may with low/moderate dose chemotherapy review of patients at specialist centre not provide safe and appropriate care and no predicted significant late risk particularly if new information becomes • Those already showing late effects e.g. of morbidity. available cardiovascular. • Local surveillance similar proviso as for level 1
  • 29. Models of care to achieve better outcomes for children and young people living with and beyond cancer 29 Importantly patients treated on new 2. A further transition in the mid 20s drugs/biological modifiers for example, (face to face, telephone etc) is highly will need careful supervised follow-up recommended for all level 2 and 3 (should be part of research programme) patients. Optional for level 1.This maybe of value when young adults Suggested pathway variations may occur are able to focus more on their future depending on local demands. needs rather than immediate needs and longer term planning can occur. Under 18 years of age • Level 1 or 2 will merge as patient A safe level of care framework is vital to <18yrs will still require hospital based the success of the models of care care albeit not necessarily PTC based proposed by the CYP workstream. The care (shared care hospital / PTC CNS or risk assessment includes physical and doctor with expertise in late effects) psychological assessments identifying • The follow-up interval may vary which level of care and which model of depending on the risk of developing follow-up is appropriate for the individual problems patient’s aftercare / late effects care. • All these patients will be seen at the PTC at the appropriate time for Risk stratification exercise transition and the patient will again be Professor M. M Hawkins, Chair in allocated a level of care as discussed Epidemiology and Director of Centre for between the patient and LTFU service. Childhood Cancer Survivor Studies, University of Birmingham, has been LEVEL 3 commissioned by the CYP workstream to This level remains PTC consultant lead. complete a risk stratification exercise Some patients may be supported, in using the data on the British Childhood addition, by their shared care hospital. Cancer Survivors Study (BCCSS) database. Transition will occur as for level 1 and 2. The expected outcomes from this Over 18 years of age work are: At this point patients should be seen in 1. Preliminary/baseline findings by 20 an adult environment. To enable this to March 2011 occur the patients must be transitioned 2. Final findings by mid September and levels of care reassessed. 2011. Transition points with review of levels of care. 1. At the appropriate time of leaving children’s services approximately 18 years (actual age dependant on development). This should be a face to face appointment at the PTC. Doctor or CNS experienced in transition should conduct the appointments.