See more on the 2013 NHSScotland Event website http://www.nhsscotlandevent.com/resources/resources2013/resources

1. “Finding the words, changing the
conversations.”
Developing the Principles of Person-Centred Care
and Support for the Person-Centred Health and Care
Collaborative
Audrey Birt
Person-centred health and care
champion

2. People in
relationship
Compassion and
kindness, to enable
well being
Equality,
mutuality and
individuality
Flexible and
empowering culture
and system
Trust, respect and
empathy