1. Productive Collaboration - The big challenge of delivering with less Esther Ridsdale

9. The Traditional Organization Paradigm CREATES & ENCOURAGES SILOS

11. Copyright John Carlisle Partnerships, 1997 LOCAL SYSTEM USERS Main_Idea Move : From British Command & Control Paradigm TRANSFORMED INTO SERVICES PROVIDERS STAKEHOLDERS FEEDBACK – EXPLICIT NEEDS of USERS and ENVIRONMENT IMPROVE TO WHOLE SYSTEM THINKING – paradigm shift!

15. Useful approaches Approaches to embedding a culture of learning and joined up working into an organization. Best practice is inter-linked to the above systems thinking / process management based approaches. Learning Organization focus on getting cross-cutting organizational processes to work. A shift from or addition to traditional hierarchical management. Process Management Contain approaches and tools that can be very useful in enabling joined up approaches for designing and improving management processes within or between organizations as well as for improving front line services. Process Improvement; process design, redesign, Quality Management Main focus is improving the flow and reducing waste by focusing on the front line services and how they work from end to end. Lean, Lean systems, or Lean Service Working together across organizational boundaries to get things to work in a more joined up way. Continuous Improvement

16. Finding out more Contact: esther.ridsdale@tocollaborate.org