This document summarizes a presentation about technology options for nonprofits. It discusses that (1) technology options for nonprofits range from millions to billions, but most nonprofits have not kept up with technology; (2) nonprofits typically spend less than 10% of their budget on administrative costs including IT; and (3) managing IT projects requires requirements gathering, design/build, product evaluation, and deployment. The document then discusses opportunities for nonprofits in cloud computing and how technology, when implemented properly, can help nonprofits move from paper-based to data-driven and achieve sustainable impact and return on investment. It emphasizes that people and processes are still critical alongside technology.

1. Tools of the Trade: Technology 101April 28, 2011 Yully Cha, Executive Vice President of Programs, The Steppingstone Foundation Kathleen Kurre, CEO, TechBridge

3. Technology – An Overview

4. What’s Possible…..Places to Begin

5. Conversation and Discussion2

6. Mission Statement TechBridge’s mission is to help nonprofits use technology to do more and reach more people, creating sustainable impact on our community. 3

8. IT Department

9. Transformative Services

10. Hosting

11. Consulting4

12. Insights: Technology Overview 5

13. # 1 – Nonprofit technology options are counted in the millions growing to billions 6 About 708,000 results (0.11 seconds) +++++ Searches related to donor management software donation management tracking software nonprofit software vendors free donor management software fundraising software solutions web based donor database blood donor management software donor perfect membership management software

14. # 2 - Most nonprofit organizations haven’t kept up with the technology revolution. 7

15. There’s a Reason… Most non-profits spend less than 10 percent of revenue on administrative costs, including salaries and IT. 8

16. # 3 – IT Project 101 9 Manage Deploy Requirements Design/build Product eval

17. # 3 – IT Project 101 Requirements 10

18. # 4 – The Need 11 Source: TechBridge Technology Innovation Award Applications, 2010 and 2011

19. # 4 – The Need 12 Source: TechBridge Technology Innovation Award Applications, 2010 and 2011

20. Navigating the Possibilities: Places to Begin 13

22. Strategic business objectives

23. Technology components

24. Business process assessment

25. Priorities = cost, time, value,tactical, strategic 14

27. Back-up/Disaster Recovery

28. Network Infrastructure

29. Internet Connectivity

30. Remote Access

31. Servers

32. Security

33. Workstations

34. Printers

35. Email

36. Malware Protection

37. Collaboration (Intranet)

39. Operations

40. Development

41. Volunteers

42. Accounting

43. Donors

44. ExtranetP L A N

45. #2 – The Cloud Buzz (The Technology) 16

46. Non-profits stand to gain even more as the cloud business model makes IT more accessible. 17

47. Most organizations will operate hybrid environments for the foreseeable future. 18

48. # 3 – Sustainable Impact (Functionality) 19

49. # 3 - Functionality 20 Source: TechBridge Technology Innovation Award Applications, 2010 and 2011

51. Moves to data & outcomes

52. When done well, creates reportable ROI

53. Internet, mobile, expansion - enabled21

54. # 4 - People and process will remain critical variables. 22

56. Community: Collaboration groups & Expertise

57. 80/20 Rule

58. Experience….Experience…Experience23

59. # 6 – Resources Handout 24