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Focus on the user environment: increase your library's usability (Suzanne Lewis)

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Prepared by Suzanne Lewis Area Libraries, IM&T November 2007 Focus on the User Environment: Enhancing Library Usability
Usability ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ease of Use ,[object Object],[object Object]
Usefulness ,[object Object],[object Object]
ease of use + usefulness = usability Dicks, R. Stanley. Mis-usability: on the uses and misuses of usability testing. Proceedings of the 20th Annual International Conference on Computer Documentation , 26-30. October 20-23, 2002, Toronto, Ontario, Canada
Usability Quick Fixes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stanley, J & L. 2004. Think for your customer . Lizardpublishing.biz: Kalamunda, WA . All faded, ripped signs are removed All signage is relevant to today All lights are working All displays re-stocked All clutter removed from counter All staff wearing name badges Windows, doors, floors clean & all litter removed Time on clock is correct Velcro, Blu-Tack and sticky tape removed Brochure holders full of relevant leaflets Out of date material removed from counter Completed (tick √) Daily Checklist
What Makes a Library Usable? ,[object Object],[object Object],[object Object],[object Object]
Three Types of Librarianship ,[object Object],[object Object],[object Object]
Lollipop Librarianship ,[object Object],[object Object],[object Object],[object Object]
Lollipop Librarianship ,[object Object],[object Object],[object Object],[object Object]
Referrals from Search Engines to Web Sites of 844 Journals Hosted by HighWire Press (June 2005) Steinbrook, R. Searching for the right search – reaching the medical literature. New England Journal of Medicine 2006; 354:4-7.
Broccoli Librarianship ,[object Object],[object Object]
Information Literacy ,[object Object],[object Object],[object Object],[object Object]
Evidence Based Librarianship ,[object Object],Booth, A. (2006). Counting what counts: performance measurement and evidence-based practice. Performance Measurement and Metrics, 7 (2), 63-74.
All Too Familiar? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stages of EBLIP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Formulate a Question ,[object Object],[object Object],[object Object],[object Object],[object Object]
Focus the Question ,[object Object],[object Object]
Finding the Evidence ,[object Object],[object Object],[object Object]
Appraise the Evidence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Apply the Evidence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluate Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Libraries Using Evidence
What does EBLIP have to do with Usability? ,[object Object],[object Object],[object Object]
Usability and Web 2.0/Library 2.0 Ann Arbor District Library Catalogue http://www.aadl.org/catalog
OPAC 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 

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Focus on the user environment: increase your library's usability (Suzanne Lewis)

  • 1. Prepared by Suzanne Lewis Area Libraries, IM&T November 2007 Focus on the User Environment: Enhancing Library Usability
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  • 5. ease of use + usefulness = usability Dicks, R. Stanley. Mis-usability: on the uses and misuses of usability testing. Proceedings of the 20th Annual International Conference on Computer Documentation , 26-30. October 20-23, 2002, Toronto, Ontario, Canada
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  • 7. Stanley, J & L. 2004. Think for your customer . Lizardpublishing.biz: Kalamunda, WA . All faded, ripped signs are removed All signage is relevant to today All lights are working All displays re-stocked All clutter removed from counter All staff wearing name badges Windows, doors, floors clean & all litter removed Time on clock is correct Velcro, Blu-Tack and sticky tape removed Brochure holders full of relevant leaflets Out of date material removed from counter Completed (tick √) Daily Checklist
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  • 12. Referrals from Search Engines to Web Sites of 844 Journals Hosted by HighWire Press (June 2005) Steinbrook, R. Searching for the right search – reaching the medical literature. New England Journal of Medicine 2006; 354:4-7.
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  • 26. Usability and Web 2.0/Library 2.0 Ann Arbor District Library Catalogue http://www.aadl.org/catalog
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