Learn the Social Networking capabilities of SharePoint 2010 that improves organizational collaboration & communication in-turn driving business value from the experts at Netwoven and AvePoint.
2. Slide # Enabling Intelligent Enterprises
Agenda
Time Topic
09:00 – 09:15 Introduction Microsoft
Netwoven
AvePoint
09:15 – 10:15 Social Networking and
Social Media
Niraj Tenany, Netwoven
10:15 – 10:25 BREAK
10:25 – 11:30 SharePoint 2010 Matthew Maher, Netwoven
11:30 – 11:50 AvePoint Lucas Dredge, AvePoint
11:50 – 12:00 Wrap Up, QA and Raffle
3. Slide # Enabling Intelligent Enterprises
November Event Sponsors
Event Sponsored
By
Microsoft, Netwoven, AvePoint
4. Slide # Enabling Intelligent Enterprises
Seminar Objectives
• Seminar is part of the Expert Series
• FREE ½ Day event (Monthly or Quarterly)
• Provide intermediate / advanced content on relevant new
technologies by Microsoft
– Taxonomy in SharePoint 2010
– Business Intelligence Using SharePoint 2010
– Web Content Management using SharePoint 2010
– Windows Azure for your business
– Social Networking using SharePoint 2010
• Key differentiator for the expert series
– Seasoned consultants are presenters in the event
– An ISV partner presents with the consultants. The ISV’s product is
integrated with the expert series topic
5. Slide # Enabling Intelligent Enterprises
Netwoven Background
Founded in 2001 by former Microsoft executives
Top talent from industry
Firm leadership comprised of Microsoft, Accenture, Oracle and Intel talent
Former senior executive of Wipro, Infosys, McKinsey on our board
US headquartered company with development center in India
Save the Children
6. Slide # Enabling Intelligent Enterprises
Netwoven Services
Industry Verticals
Life Sciences
Financial
Services
Energy Manufacturing Not For Profit Software
Netwoven Technology Services
Enterprise Content
Management
Business IntelligenceBusiness Process Management
Netwoven Solution Practices
7. Slide # Enabling Intelligent Enterprises
Key Solution Areas
Solution Area Description
Out-Tasking Your SharePoint 2010 SharePoint managed services with L1, L2 and L3 support
Upgrading to SharePoint 2010 Upgrade intranet, extranet or internet sites
Social Networking Using SharePoint
2010
Build communities with SharePoint
Document Management with
SharePoint 2010
Develop or Migration document management systems to
SharePoint
Business Intelligence with SharePoint
2010
Develop reports, dashboards and map based drill downs
with SharePoint
Portal and Collaboration with
SharePoint 2010
Developing intranet and collaboration sites using
SharePoint
Web Content Management with
SharePoint 2010
Develop intranet and extranet sites using SharePoint
10. Slide # Enabling Intelligent Enterprises
Objectives
• Participants understand the Social Networking and
Social Media landscape
• Participants have some takeaways on the value
proposition of Social Networking and Social Media
in their organizations
• Participants understand at a high level on how to
start a Social networking and Social Media project
• Participants understand the features and functions
of SharePoint 2010 to support their Social
Networking and social media efforts.
11. Slide # Enabling Intelligent Enterprises
Agenda
• Why Social Networking and Social Media?
• Terminology
• Types of Social Interactions
• Embarking on Social Media and Social
Networking in your organization
• Features and functions of SharePoint 2010 to
support Social Networking and Social Media
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Why Social Media and Social Networking?
• Collaboration is just
not important, it is
essential
• Global workgroups
• Mobility
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Why Social Media and Social Networking
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Terminology
• Social Computing
• Social Media
• Social Networking
• Online Communities
• Web 2.0
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Social Computing
• Computation means applying a defined set of
procedures to solve a particular problem
• Social Computing – People become part of the
overall computation system by examining,
analyzing and addressing the issues
• Role of software in social computing is to
support the way people interact
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Social Media
• Group of new kinds of online media which
share the following characteristics:
• Participation
• Openness
• Conversation
• Community
• Connectedness
– Empower and enable conversations digitally
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Social Media
• Wikis
• Blogs
• Micro Blogging
• Podcasts
• Social Networks
• Forums
• Connected
Communities
• Social Bookmarking
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Social Networking
• Grouping of
individuals into
specific groups
• Improve
communication with
customers and
partners
• Improve
communication with
employees
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Online Communities
• Group of people who regularly interact with
each other on a website
• Members are united by a common activity or
interest
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Web 2.0
• Term coined by Tim O’ Reilly for the interactive use of the
internet
• Set of economic, social, and technology trends that
collectively form the basis for the next generation of the
Internet—a more mature, distinctive medium characterized
by user participation, openness, and network effects.”
• Online communities and Social Networking are part of web
2.0
• User Generated Content such as Blogs are part of web 2.0
• Has an element of Rich User Experience using technologies
termed as Rich Internet Applications (RIA)
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Types of Social Interactions
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Types of Social Interactions
• Social Software For The Enterprise (SSE)
• Externally Facing Social Software (EFSS)
• Social Software for extending customer
relationships (SSECR)
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Social Software for the Enterprise (SSE)
• What is SSE?
• Use of Social technologies in the enterprise to
increase productivity
• Drivers
• Globalization
• New generation of the workforce
• Use Cases
• Increased knowledge sharing
• Better access to expertise
• Increased innovation
24. Slide # Enabling Intelligent Enterprises
Social Software for the Enterprise (SSE)
Drive
collaboration &
social
interaction
Capture &
share tacit
knowledge
Discover
content in new
ways
Capture the
“wisdom of the
masses” via
social feedback
Build a sense of
connection to
the company
New workers
expect social
tools in the
workplace
25. Slide # Enabling Intelligent Enterprises
Social Software for the Enterprise (SSE) – Key
Functionality
• Blogs
• Wikis
• Micro blogs
• User Generated Videos
• Discussion Forums
• Idea generation innovation tools
• Social Networks
• Team Spaces
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Social Software for the Enterprise (SSE)
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Social Software for the Enterprise (SSE)
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Externally Facing Social Software (EFSS)
• What is EFSS?
– Use of social technologies in the enterprise to extend
relationships with the outside world
• Drivers
– Globalization
– New generation of the workforce
• Use Cases
• Support external teaming, communities and networking
• Participants create, organize and share content amongst
themselves or with the host and exploit social
relationships
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Externally Facing Social Software (EFSS) – Key
Functionality
• Support very large scale deployments
• Emphasize slick end user design since training
is not generally feasible
• Rich audio and video content
• Simple and speedy options for finding
objectionable content
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Externally Facing Social Software (EFSS) – Key
Functionality
• Blogs
• Wikis
• Discussion Forums
• Social Tagging
• Moderation
• Subscribe / Follow
• Social profiles
• Ratings
• Recommendations
• Roles and Access
Control
• User Management
• Document Sharing
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Social Software For Extending Customer
Relationships (SSECR)
• What is SSECR?
– Encourages many to many particiation among internal
users, as well as customers, partners, affiliates to support
sales, marketing and customer service processes
• Drivers
• Use Cases
– Sharing ideas for innovation
– Co-developing new products and services
– Generating brand awareness
– Assisting the sales process
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Social Software For Extending Customer
Relationships (SSECR)
35. Slide # Enabling Intelligent Enterprises
Planning for Social Media and Social Networking in
your Organization
Planning
Iteration
- 1
Iteration
– 2
. . .
Iteration
N
36. SharePoint 2010 for Social
Networking and Social
Media
Matthew Maher – Principal
Consultant, Netwoven, Inc.
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Agenda
• Review the list of SharePoint 2010’s Social Features
(5 min.)
• Explore the new My Site and its features (20 min.)
• Explore Social Features (10 min.)
• Explore Social Sites (10 min.)
• Internet use cases (10 min.)
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Social Features in SharePoint 2010
• Managed Metadata SA
• Keywords, Tags and Notes, Auto suggest
• Ratings
• Content, Documents
• Social Sites and Lists
• Wikis, Enterprise Wikis, Blogs, Discussion Boards
• My Sites
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My Sites
• What are they?
• “My Site Web sites are personal sites in Microsoft SharePoint Server 2010 that
provide users in an organization with a rich set of social networking and
collaboration features.” –TechNet
• Who can use them?
• Enabled in the User Profile Service Application
• Why did they get a bad rap in 2007?
• What about Governance?
• Storage, Training, duplication of data
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My Site Architecture
My SiteMy Site
My
Newsfeed
My Custom
Page
My Profile
MySite Host
My Site
My Content
User Profile Search
Managed
Metadata
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My Site Features
• Profile
• Organization Browser
• Tags and Notes
• Note Board
• Ask Me About
• My Newsfeed
• Finding Experts
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My Site Governance concerns
• Storage
• Training
• Misplacing Content
• Recreating functionality in a silo
43. Slide # Enabling Intelligent Enterprises
Wrap Up and QA
• Fill out your evaluation forms
• Participate in the Raffle (add your business card)
44. Slide # Enabling Intelligent Enterprises
Wrap Up and QA
• Netwoven Information Sources
– Blogs.netwoven.com
– www.netwoven.com
• AvePoint Information Sources
– www.AvePoint.com
• Microsoft Information Sources
– www.microsoft.com
45. Slide # Enabling Intelligent Enterprises
Contacts
• Alexia Moore - alexiam@microsoft.com
• Bill Wood - wwood@netwoven.com
• Niraj Tenany – ntenany@netwoven.com
• Nick Carr - nick.carr@avepoint.com