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WORKING TOGETHER
FOR HEALTHY BRAINS

Social Media for Research
Krista Jensen
Knowledge Mobilization Officer
York University
www.neurodevnet.ca
Agenda
•
•
•
•
•
•

What is Social Media?
Services at York
Overview of Select Tools
Developing a Social Media Strategy
Social Media and Grant Proposals
Case Study
WORKING TOGETHER
FOR HEALTHY BRAINS

What is Social Media?

www.neurodevnet.ca
What is Social Media?
Some highlights:
• Creation and exchange of user‐generated 
content
• Turns communication into an interactive 
dialogue
• Individuals shift between the role of audience 
and author
• Form communities around shared interests
Why Use Social Media?
• Disseminate knowledge 
and research in an 
iterative and interactive 
way
• Build communities for 
partnership, 
collaboration and sharing
• Get academic research 
into the hands of people 
who can use it
WORKING TOGETHER
FOR HEALTHY BRAINS

Services Offered at York’s 
Knowledge Mobilization Unit

www.neurodevnet.ca
Services at York KMb
• Provide Knowledge Mobilization support to all York 
faculty, staff and graduate students engaged in policy 
and practice relevant research
– Knowledge Brokering
– Knowledge Mobilization events for networking and 
collaboration
– Clear Language research summaries
Services at York KMb
– Knowledge Mobilization Learning Sessions providing 
capacity building in KMb and Social Media
– Knowledge Mobilization Strategy development for 
grant proposals
– Social Media Strategy development for research 
projects, online partnership building and research 
dissemination
WORKING TOGETHER
FOR HEALTHY BRAINS

Overview of Select Tools

www.neurodevnet.ca
Blogging
• Allows you to share stories and information with 
wider audience
• Way to promote research results, services, events 
and activities
• Information you would put into a newsletter can 
go into a blog
• Often a good way to get started using social media
• You don’t often get a lot of conversation with 
blogs‐ it is more of a push type of communication
twitter
• Send out short (140 character) messages called 
tweets
• Allows you to share updates, opinions, resources 
and information with followers
• Good way to connect with other people with 
shared interests and build communities of practice
• Aim for at least one tweet a day
• Be sure to retweet other people’s tweets‐ it’s all 
about sharing!
• Try to include a link to something in your tweets 
facebook
• A facebook page allows you to share updates, 
links, resources and have discussions
• People can follow your updates and activities 
and post questions or comments on your wall
• Includes facebook Insights which gives you 
some analytics so you can see who is visiting 
your page
• Set up a vanity URL 
www.facebook.com/projectnamehere
facebook
• Set up a facebook page and post updates there to 
keep it separate from your personal facebook
account
• If you decide to set up a facebook page, you need 
to post daily and monitor for any comments
• If you are concerned about inappropriate 
comments, it is fine to develop a policy that states 
that you will remove such comments‐ post this on 
your About page
LinkedIn
• Acts as an online resume or CV
• Allows you to connect with colleagues and others 
in your field
• You can add your publications or projects to your 
profile
• Good way to stay connected to people you meet at 
conferences
• LinkedIn Groups are another way to connect to 
others with similar interests
YouTube
• Videos are a great way to tell a research story
• Viewers are able to put a face to research
• You can create a channel for all of your videos, as 
well as other favourited videos 
• You can embed videos from YouTube onto your 
blog or website easily
• Videos should not be longer than 3 minutes 
• Vimeo is another option if you aren’t comfortable 
using YouTube
WORKING TOGETHER
FOR HEALTHY BRAINS

Developing a Social Media 
Strategy

www.neurodevnet.ca
Why Develop a Strategy?
Helps you:
• Avoid “shiny object” syndrome
• Plan in a thoughtful and strategic way
• Carefully consider what you will do before 
investing time and resources
• Plan content and a schedule for releasing content
• Identify who will work on what when working in a 
group setting
• Manage expectations
Social Media Landscape
Social Media Tools for Collaboration
Social Media Strategy Building
Need to consider:
• Team
• Primary Goals
• Audiences
• Current Conversation
• Selecting Tools

•
•
•
•

Content
Measuring Success
Name and Design
Evaluation
Team 
• If you are working in a group setting, put together 
a team of people to work on social media
• Identify the person or persons who will have 
primary responsibility for populating, maintaining 
and monitoring your site
• Ensure they have the time and enthusiasm to 
devote to this project. List the team members
Primary Goals
• What are you hoping to accomplish?
• Define your goal(s) for your social media presence
• Are you trying to communicate research results, 
find partners to collaborate with, generally 
promote your work? 
• Keep in mind that you may want to do all of these 
and may need to select a collection of tools
Audience(s)
• Who do you hope to reach?
• Identifying your audiences will help you tailor 
your content and also choose the right tool
• List your primary audiences
Current Conversation
• This is when the listening begins. Survey the social media 
landscape for the “thought leaders” in your field
• What are people already saying? Who is saying it? What 
tools are they using?
• List the topics, people and sites that are leading the 
conversations that are relevant to you
• This will help decide which tools to use and the type of 
content to present
Selecting Specific Tools
• Now that you know your goals, audience and where the current 
conversation is happening, you can start thinking about which 
tools to use
• At the beginning, it may be best to just pick a few tools and 
concentrate on doing them well but you can plan to add new 
ones in the future
• Map out which tools you will use now and which you will work 
towards using
Selecting Specific Tools
Storytelling Resource 
Sharing

Research 
Networking
Dissemination

Blogging



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Twitter









Facebook









LinkedIn
YouTube





Content
• What content will you share? 
• Identify the content you already have to share, as well as the 
content you plan to develop
• Is it primarily news updates, research developments, or 
networking information? Photographs? Video? 
• List the content you will be sharing via social media
• Also think about how often you will post content
Measuring Success
• Determine how you will measure the success, or lack of success, 
of your various social media tools 
• Possible ways to measure include:
– Increased traffic to your website 
– Better communication with prospective partners
– A new network of colleagues
– You can also count but remember that engagement is more 
than just numbers
• List how you plan to measure each tool’s success, and what 
you’ll use to track that success
Measuring Success
Tools you can use for tracking:
• Wordpress has built in analytics
• If you use twitter, you can use:
– TweetCounter, TweetStats or Klout to track followers
– HootSuite also provides analytics
• Facebook has its Insights analytics
• If you pay for a professional account, you usually get access 
to improved analytics and many tools offer a discount to 
educational institutions like universities, for example 
SlideShare
Name and Design
• Identify a simple and descriptive name for your profile 
that clearly identifies your affiliation with your 
university, research project or organization
• Do you already have a logo you can use? If not, do you 
have a photo you can use as your logo?
• Try to use the same logo, photos and colour scheme 
across all of your tools
Evaluation
• How will you know you are being successful?
• Set a timeline for when you will conduct an evaluation of your 
tool’s success with your social media team members
• Consider:
– What’s working?
– What’s not working?
– Do we need to change anything?
– Are there any new tools we could be using?
• Ongoing evaluation should also be part of your strategy. Define 
your timeline
Analytics
Analytics

$9.99/month
Analytics

Free version available on Chrome or $6.95/month
WORKING TOGETHER
FOR HEALTHY BRAINS

Social Media and Grant 
Proposals

www.neurodevnet.ca
Things to Keep in Mind:
• Reserve research project naming rights on social 
media
• Develop a social media strategy before you start the 
research project
• Allocate money for developing videos, purchasing pro 
accounts 
• Make it someone’s job
• Social media strategy should support the knowledge 
mobilization plan which should support the outcomes 
statement and benefit to Canada
WORKING TOGETHER
FOR HEALTHY BRAINS

Case Study:
CIHR Chair in Autism Spectrum 
Disorders (ASD) Treatment and 
Care Research Program
www.neurodevnet.ca
CIHR Chair in ASD Mental Health
5 year $1M chair in Autism Spectrum Disorders (ASD) Treatment and 
Care Research Program awarded to Dr Jonathan Weiss, in partnership 
with Autism Speaks Canada, the Canadian Autism Spectrum Disorders 
Alliance, NeuroDevNet, and the Sinneave Family Foundation

Chair objectives:
•

Work with people with ASD, their families, services providers, and 
governmental bodies (our stakeholders)
– Translate research to inform stakeholders about mental health and ASD
– Study ways of addressing mental health problems in people with ASD
– Train the next generation of Canadian ASD researchers and clinicians
CIHR Chair in ASD Mental Health
Embedded KT language right in the grant 
proposal:
CIHR Chair in ASD Mental Health
Also embedded social media use into the 
proposal:
Hands On Exercise
Working in pairs, complete 
Sections 1, 2, 3, 5 and 6
Storytelling Resource 
Sharing

Research 
Networking
Dissemination

Blogging







Twitter









Facebook









LinkedIn
YouTube





WORKING TOGETHER
FOR HEALTHY BRAINS

Questions?

www.neurodevnet.ca
WORKING TOGETHER
FOR HEALTHY BRAINS

Additional Resources

www.neurodevnet.ca
Additional Resources
Social Media Definitions
Kaplan, A. M., & Haenlein, M. (2010).Users of the world, unite! The 
challenges and opportunities of social media. Business Horizons, 
53(1), 59‐68
Social media. (n.d.). In Wikipedia. Retrieved January 10, 2012, 
from http://en.wikipedia.org/wiki/Social_media
Thornley, J. (2008, April 8). What is “social media?”. Retrieved 
January 10, 2012 from ProPR blog http://propr.ca/2008/what‐is‐
social‐media/
Additional Resources
General Social Media
Bit.ly http://bit.ly
• URL shortener that lets you track who clicked on your links and creates a 
QR code for your shortened link that you can add to print materials
Cambridge Community Television www.slideshare.net/cctvcambridge
• Good presentations on how to develop a social media strategy
The Conversation Prism www.theconversationprism.com
• Visual of many social media tools for various purposes
NameChk http://namechk.com/
• Let’s you see if your username is available on social networking sites
Additional Resources
Nonprofit Social Network Benchmark Report 2012
http://nonprofitsocialnetworksurvey.com/index.php
• Report that summarizes how nonprofit organizations are using social 
media and the top factors for success
Online Database of Social Media Policies 
http://socialmediagovernance.com/policies.php
• Links to over 175 social media policies and guidelines in use by various 
organizations, including many universities
SlideShare www.slideshare.net
• Post your presentations online and allows you to embed them on your 
website
Vanderbilt University Social Media Handbook 
http://web.vanderbilt.edu/resources/social‐media‐handbook/
• Very good resources on how to create a social media strategy and how to 
start using various tools
Additional Resources
Facebook
HOW TO: Set up a facebook Page http://mashable.com/2011/05/22/how‐to‐
facebook‐page/
• Includes step by step instructions to set up a fan page
Twitter
10 Ways Researchers Can Use Twitter 
http://www.networkedresearcher.co.uk/2011/08/03/10‐ways‐researchers‐
can‐use‐twitter/
Additional Resources
Introduction to Social Media Measurement with HootSuite
http://www.slideshare.net/hootsuite/introduction‐to‐social‐media‐
measurement‐with‐hootsuite‐7919595
LSE Guide to Using twitter in University Research, Teaching and Impact Activites
http://blogs.lse.ac.uk/impactofsocialsciences/2011/09/29/twitter‐guide
Twitter Help Center http://support.twitter.com/
• Articles to get you started, as well as information about solving common 
problems and how to report a violation
Using Twitter for Research https://www.martineve.com/2011/05/23/using‐
twitter‐for‐research/
• A Prezi presentation outlining ways to use twitter aimed at researchers
Krista Jensen
Knowledge Mobilization Officer
kejensen@yorku.ca
Website
www.researchimpact.ca
Twitter
twitter.com/KMbYork
twitter.com/researchimpact

SlideShare
www.slideshare.net/KMbYork
YouTube
www.youtube.ca/researchimpact

Mobilize This! Blog
researchimpact.wordpress.com

Delicious
delicious.com/researchimpact

O3 Space
researchimpact.othree.ca

Pinterest
pinterest.com/researchimpact

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Krista Jensen Knowledge Translation and Social Media for research scientists - Part 2 of 2 - September 28 2013