More and more businesses are outsourcing their non-core competencies to other service providers to simply provide better service themselves. Yet, many of these systems are painfully disparate. There is a better way to work and provide better service to your clients and customers.

1. GIVE US ALL
YOUR MONEY.
(just kidding.)
FACTS SUPPORTING YOUR NEED FOR BETTER
BIDDING, BUYING AND SELLING SYSTEMS,
AND HOW YOU CAN GET ONE FOR FREE.

2. Customer demands for service
are rising faster than ever.
A customer is
4 times more likely
to buy from a competitor if
problems are service related
versus price or product related.
Bain & Co.

3. It is
Growing your client base in
a sea of copy cats is nearly
impossible.
6-7 times
more costly
to attract
a new
customer
than it is
to retain an
existing customer.
$
+1
NEW!
White House Office of Consumer Affairs
The probability
of selling to a
new prospect
is 5-20%
Marketing Metrics

4. Quality of service needs to increase
faster than number of clients.
A 10% increase
in customer retention
levels results in a
30% increase
in the value
of the company
Bain & Co

5. So why are so many firms struggling
to compete in the modern market,
if these items are clear hurdles?
WN
LTO
FAI
SUCCESSVILLE

6. Firstly, what’s the “real” problem?
Why do companies struggle to compete while others
clearly outstrip the competition?

7. Technology is the problem and the solution
42%
of service agents
are unable
to efficiently
resolve customer
issues due to
disconnected
systems, archaic
user interfaces,
80%
and multiple
applications
Forrester
BUT
of small business owners
agree technology creates
financial opportunities
for their businesses
MasterCard, December 2005

8. ROBLE
Many companies still use a
patchwork of unintegrated,
incompatible tools to do
business and interact with
their customers.

9. OLUTION
Scrap the disparate systems.

10. That’s crazy. Why would I do that?

11. Because a better system
benefits you immensely.
Particularly a
fully-integratable,
fully-accessible, and
transparent system.

12. Better management
Reduce costs and error by having one main repository
for all information related to your project.
59% of management employees
often miss important information
because they can’t find it
or never saw it

13. Easier measurement of success
Real-time status, process,
and cost reporting plus 100%
visibility for client and supplier.

14. Meet market needs
Detailed, readily
available service
specs, plus the
agility and visibility
required to capture
new opportunities
st
1
CE
PLA
hows
rch s
Resea
-50%e
5
hat 3 go to th
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s
s
f sale that respond
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r
vendo
fisiresats.com
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In

15. Build trust and loyalty via better service
100% transparent system builds your business case for you.
C
49% of customers
said poor service led them to
U
switch service providers
S
in the last year.
T
O
61% identified
M
poor customer service
S E R V I C E
or product quality
as the reason.
R Devaraj

16. Flexibility to go anywhere and
grow as you do
Web-based solution
means your business
data is available
anywhere there is an
internet connection.
No more lost files or
unanswered questions!
Workers spend
61% of their day
lost in email and information

17. Make smarter buying decisions
Request multiple bids and have providers
duke it out for your business.
Projects that employ
multiple bidding on
project requirements
AVERAGE 30% LOWER COSTS
than their competition

18. Customize and brand client portals
Make your clients work
YOUR
BRAND
HERE
for you by allowing them
to submit detailed project
requests easily through a
100% branded portal,
saving time and confusion.

19. Edit forms and make them
your own
Use the form editor
increase the quality
of your data, reduce
errors and decrease
time resources spent
“finding that form.”
Employees
spend
9+
hours
each week
searching
for internal
documents.

20. $
$
$
$
$
$$
$
All this and more,
just one click away.
$
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As if the above wasn’t enough, Noosh has
successfully handled over 450M in transactions
$
just last quarter, so you can feel confident you’ve
$
picked a winner.
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21. A better way to manage projects from
concept to delivery.