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Boosting Telephonic Lead Generation Campaigns


         The Role of High Quality Data in Successful B2B
                   Telemarketing Campaigns




1            Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Telemarketing remains a powerful tool in the
                   hand of B2B marketers

                                                                                                                                          B2B marketers
                                                                                                                                          find Inside Sales
                                                                                                                                          to be relevant and
                                                                                                                                          effective
                      % of firms that say tactic is highly effective
                        80%




                          60                                                                                                    Exec
                                                                                                                              seminars
                                                                                                                 Inside
                                                                                                                  sales
                          40

                                                                                                            Webinars                                 Trade
                                                                                                    Search                                           shows
                                                     Rich                                          marketing
                          20                                                                                        Direct                          PR
                                        TV          media                                           Online           mail
                                        advertising                                                                                                Email
                                                                                                     ads
                                         Radio            Emerging                                        Sponsorship Print
                                                  Outdoor
                           0
                               0                    20                          40                         60                          80                  100%

                                                                   % of firms that use each tactic


Source: Forrester Trends “B2B Marketing Needs A Makeover — Now”
2                                       Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Key challenges: reaching decision makers, lead
           quality & quantity and database quality
    “Hunting down decision
    makers is a time consuming
    task and 90% of sales reps
    hate making those calls. The
    rest 10% are lying”- Brian
    Carroll, B2B Lead
    Generation Guru



    "96 percent of a sales reps
    time when making outbound
    calls is spent dialling, leaving
    voice mails, navigating
    phone trees, and talking with
    gatekeepers.”- CSO Insights




    “Even the best CRM app is
    only as good as the data
    inside it.” - Clean Data,
    Salesforce
                                                         Source: Forrester Trends “B2B Marketing Needs A Makeover — Now”




3                                      Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Experts agree that High Quality, Custom B2B
            Data significantly boosts outcomes

                              GOOD DATA

        Title based records                     Role based records
                                                                                                        •       “It is cost effective to hire an
        Voicemail of the                        Direct line of the                                              outbound telemarketing firm
        prospect                                prospect                                                        to verify, correct and add
        One time use                            Multi-purpose use                                               additional information. It is
        No ownership                            Owner of data
                                                                                                                cost justified and provides a
        Lower accuracy rates                    Higher accuracy rates
                                                                                                                vastly improved list.”
OFF-THE-SHELF                                                                          CUSTOM                  - John Coe, Data Decay 2009
     DATA                                                                               DATA

                                                                                                        •        "Following best practices in
        Fewer qualified leads                   Fewer leads
        Data duplication                        Not verified
                                                                                                                 data quality can lead up to a
        Lower ROI                               Lower ROI                                                        66% increase in revenue.”
                                                                                                                         - Sirius Decision.

                               BAD DATA
    4                           Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Nex-sales Specializes in High Quality Databases
    HIGH ACCURACY PROCESS - COMBINES TELEPHONE, WEB RESEARCH & TECHNOLOGY


    Client




    Account Manager




    Web Research Team




    Tele-Verification Team




     QA-Team




5                            Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.

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Boosting telephonic lead generation campaigns

  • 1. Boosting Telephonic Lead Generation Campaigns The Role of High Quality Data in Successful B2B Telemarketing Campaigns 1 Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
  • 2. Telemarketing remains a powerful tool in the hand of B2B marketers B2B marketers find Inside Sales to be relevant and effective % of firms that say tactic is highly effective 80% 60 Exec seminars Inside sales 40 Webinars Trade Search shows Rich marketing 20 Direct PR TV media Online mail advertising Email ads Radio Emerging Sponsorship Print Outdoor 0 0 20 40 60 80 100% % of firms that use each tactic Source: Forrester Trends “B2B Marketing Needs A Makeover — Now” 2 Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
  • 3. Key challenges: reaching decision makers, lead quality & quantity and database quality “Hunting down decision makers is a time consuming task and 90% of sales reps hate making those calls. The rest 10% are lying”- Brian Carroll, B2B Lead Generation Guru "96 percent of a sales reps time when making outbound calls is spent dialling, leaving voice mails, navigating phone trees, and talking with gatekeepers.”- CSO Insights “Even the best CRM app is only as good as the data inside it.” - Clean Data, Salesforce Source: Forrester Trends “B2B Marketing Needs A Makeover — Now” 3 Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
  • 4. Experts agree that High Quality, Custom B2B Data significantly boosts outcomes GOOD DATA Title based records Role based records • “It is cost effective to hire an Voicemail of the Direct line of the outbound telemarketing firm prospect prospect to verify, correct and add One time use Multi-purpose use additional information. It is No ownership Owner of data cost justified and provides a Lower accuracy rates Higher accuracy rates vastly improved list.” OFF-THE-SHELF CUSTOM - John Coe, Data Decay 2009 DATA DATA • "Following best practices in Fewer qualified leads Fewer leads Data duplication Not verified data quality can lead up to a Lower ROI Lower ROI 66% increase in revenue.” - Sirius Decision. BAD DATA 4 Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
  • 5. Nex-sales Specializes in High Quality Databases HIGH ACCURACY PROCESS - COMBINES TELEPHONE, WEB RESEARCH & TECHNOLOGY Client Account Manager Web Research Team Tele-Verification Team QA-Team 5 Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.