View the agenda for the upcoming Nordic HR Summit

1. Register and pay by 25th February to save up to €300
Announces the 6th annual
Nordic2011
HR Summit
Main Conference: 30th – 31st March 2011 | Pre-Conference Workshop Day: 29th March 2011 | Location: Stockholm, Sweden
“High quality speakers, presenting
HR Strategies that Develop Talent, Retain Staff, new topics and giving a good overview
of new approaches”
Develop Leaders and Achieve Business Goals Tractabel
New for 2011:
The 6th annual Nordic HR Summit will enable you to:
> New and Improved networking structure.
Pre arranged meetings with thought leaders
• Discuss how to best employ Social Media within HR as a new
offering you the chance to exchange
avenue to engage with employees and ultimately retain talent within
challenges and solutions
your business. Innovative case study from Matt Hanwell, HR Director
community and social media, Nokia
> After the first day of the Nordic HR Summit,
HR professionals are invited to relax,
• Explore how best to link your HR strategy to business goals, to ensure
collaborative people performance, examples from Finn Vestergaard, unwind and network at our exclusive gala
HR director, ISS Denmark dinner. Join your peers for an exquisite
three course meal and enjoy your evening
• Adapt your HR leading style to incorporate the very latest “Beyond amongst good company
Budgeting” techniques, Bjare Bogsnes, Vice President Performance
Management returns to give us part two of this emerging area > In response to your feedback, 2011 will
feature round table discussion sessions.
• Improve your employee branding results to build a strong internal Designed to provide an open forum to
culture within your business, brand new case study from Anders discuss your challenges and solutions
Fahlgren, HR Personalchef, Hemkop the interactive round table will enable you
to hear best practice and develop your
thoughts on conference presentations.
International senior level speaker panel includes:
Matt Hanwell, HR Anders Fahlgren, HR Carina Strand, HR Jakob Lyngsø
Director community and Personalchef, Hemkop Director, IBM Andersen, Vice
social media, Nokia President &
Magnus Siorholm, Lene Groth, HR Head of Global
Bjarte Bogsnes, Performance Director, Ikea Human Resources,
VP Performance Management Director, FLSmidth
management Cardo Merja Ranta-aho,
development, Statoil Vice President Human Magnus Finnstrom,
Ann Gårdmark, Resources , Elisa HR, Cardo
Bjorn Sandstrom, Director of Talent Corporation
HR Director, Samsung Management, AB Per-Olof Nyquist,
Electronics. Electrolux Erik Roth, Organisational Director Organizational
& Development Vice Development and
Jenny Evelius, Senior Finn Vestergaard, HR President, Posten Norge Innovation, Cardo AB
VP HR, EF Education First director, ISS Denmark ASA
Sponsors
TEL: +44 (0)20 7368 9300
FAX: +44 (0)20 7368 9301
EMAIL: enquire@iqpc.co.uk

2. Nordic HR Summit 2011
Dear Sir/ Madam
is it time business people link
ever required HR departments to link people management to business goals, but
The changing business world has more than
what they do to HR policy?
and innovative initiatives being brought in
work load and there are a wide range of new
I do not need to tell you that HR departments today have an increased
es, but how do you know what works?
that are supposed to meet your deliverabl
al networking
studies, new presentations and exception
al Nordic HR Summit will bring you new case
In Stockholm on the 30th – 31st March 2011 the 6th annu what is working in today ’s ever changing HR functions.
to benchmark your practices and find out
opportunities, giving you the opportunity
rship development and employer
ess strategy, performance management, leade
Key themes this year include: talen t management, linking HR strategy to busin
branding strategies.
importance of social media in today’s HR
tor for community and social media on the
On top of this and brand new to this year hear from Nokia’s HR Direc .
al tool for businesses to achieve their goals
practices and how it is becoming a cruci
ic region. The Nordic HR
t also hearing best practice across the Nord
kers and benchmark your progress whils k and learn. Over the years the Nordic
HR professionals can learn from senior spea for HR professionals to network, benchmar
Summit is the longest running regional HR event that provides a platform attend for senior HR professionals.
prestigious HR events in Europe and a must
HR Summit has become one of the most
de:
Highlights from this years Summit inclu your
es and ultimately retain talent within
new avenue to engage with employe
Discuss how to best employ Social Media within HR as a ity and social media, Noki a
Matt Hanwell, , HR Director commun
business, innovative case study from
Finn Vestergaard,
tive people performance, examples from
egy to business goals, to ensure collabora
Explore how best to link your HR strat
HR director, ISS Denmark
President Performance
eting” techniques, Bjare Bogsnes, Vice
Adapt your HR leading style incorporate the very latest “Beyond Budg
two of this emerging area
Management , returns to give us part
, brand new case study from Anders
g internal culture within your business
Improve your emp loyee branding results to build a stron
Fahlgren, HR Personalchef, Hemkop
the innovative subjects and
view the draft agenda and see for yourself
Conference visit the website where you can find lots of information and free downloads
For more information on this exceptional mit. You can book your place as well as
knowledge driven conte nt that will be on display at Nordic HR Sum
in HR
from leading experts and thought leaders
Feel free to get in contact shou ld you need any further information.
Best Regards
Laurence Deakins
Conference Director
0207 3689596
Laurence.deakins@iqpc.co.uk
www.iqpc.co.uk
Pre-Conference Workshop 29th March 2011
This highly interactive workshop will give you the opportunity to participate with your peers in learning how to implement and drive a talent management
programme. The workshop will also demonstrate the importance of linking your talent management programme with performance and leadership development
and how to effectively develop a fully coherent HR strategy. Key areas to be covered include:
• Why invest in talent management? Outlining the benefits
• Challenges faced when implementing a talent management programme across your organisation and how to deal with them
• Linking performance and talent management programmes to maximise results
• Driving HR Strategies across your organisation and calculating ROI
• Motivating and engaging with talents to ensure retention
Facilitator to be announced
TEL: +44 (0)20 7368 9300 | FAX: +44 (0)20 7368 9301 | EMAIL: enquire@iqpc.co.uk

3. Conference Day One 30th March 2011
08.30 Registration and coffee 14.00 Adopting a HR Leading Style for the Business and
the Current Global Market
09.00 Chairpersons welcoming address Bjarte has a long international career both in Finance and HR
09.10 Linking HR Strategy to Business Strategies to Ensure and currently heads up Statoil’s Beyond Budgeting project.
Your Business Moves as One Bjarte is chairman of the Beyond Budgeting round table in
With more than 200,000 business to business customers Europe and has published the book “Implementing Beyond
worldwide, ISS is one of the worlds largest commercial Budgeting – Unlocking the Performance Potential”
providers of facility services. Operating in 53 countries in • Challenging the myths – the problems with
Europe, Asia, North America, South America and Australia ISS traditional management
has more than 480,00 employees • Examining the principles of beyond budgeting
• Integrating HR Strategies to fit in with the goals of • The Statoil model – ambition to action
the business • Integrating performance management across finance and HR
• Identifying business goals and setting up HR strategies Bjarte Bogsness, Vice President – Performance
that relate to them Management Development, Statoil
• Using HR as the significant factor to build up an enterprise 14.45 Connecting Performance Management and Talent
and lead the enterprise development Management Programmes to Achieve Effective Results
• Using careful selection and good management in human Elisa Corporation is a leading Nordic communications
resources as the key to business success. services provider with operations in the Nordic countries, the Baltics
Finn Vestergaard, HR Director, ISS Denmark ansadf and d Russia. We serve some 2 million consumers
09.50 Spotlight Session regionally and around 150,000 enterprises and public administration
Sponsoring or exhibiting at Nordic HR represents an industry internationally. Elisa employ approximately 3,200 people.
leading opportunity to reach key decision makers within world • Exploring the importance of linking talent management and
leading organisations. This is the perfect platform for you to performance management programmes
position yourself in front of your peers, portray your available • Assessing development of each employee by performance
services and become recognised as a thought leader management programmes
• Identifying individual goals and linking these with
Contact sponsorship@iqpc.co.uk or 02073689300 for details important business goals
Merja Ranta-aho, Vice President Human Resources,
10.30 Networking break with scheduled one to one meetings
Elisa Corporation
11.10 Cultural Journey: Building a Strong Internal Culture that
15.30 Networking breaks with scheduled one to one meetings
Improves the Brand of the Company
Hempkop, part of the Axfood group, is one of the leading food 16.10 Using Blue Ocean Methodology to Identify
retailers in the region. Internal culture is an important issue Deliverables in HR Strategy
and so is the brand of the company FLSmidth is a leading supplier of equipment and services to
• Identifying the need and benefits of building a strong global cement and minerals industries. Employing around
internal culture 10,500 people in more than 40 countries FLSmidth use the
• Implementing a programme to promote strong culture Blue Ocean methodology has a method of addressing
and the mechanisms to use important HR issues
• Turning internal culture into brand building to improve • Trying to define the organisations key deliverables
your company brand • Executing a HR Strategy effectively to meet the objectives
• Evaluating the programme: successes and challenges • Using blue ocean methodology to meet the key deliverables
of the cultural programme and achieve business goals
Anders Fahlgren, HR Personalchef, Hemkop Jakob Lyngsø Andersen, Vice President & Head of
Global Human Resources, FLSmidth
11.50 Developing leadership and driving change with immediate
return on investment. 16.40 Utilising Talent Management to Improve Your
Cardo is a world leading supplier of industrial door and logistic Organisational Standing and Performance
systems, wastewater treatment, process equipment for pulp and paper Electrolux is a global leader in household appliances and
industry and residential garage doors. Prof. Michael Beer’s appliances for personal use, selling more that 40 million
concept on high commitment and high performance is the foundation products to customers in more than 150 markets every year.
for building alignment as well as a capacity for learning and change Talent management is an important part of the organisation’s
across the organization. HR Strategy
• Executing business strategy while developing leaders • Identifying the top performers across in the organisation and
• Increasing alignment and creating high commitment & high developing a culture of people development
performance through a common management toolbox • Using your talent management programme to grow the
• Learning continuously and evolving the approach to support step business internally and ensure talent thrives
changes in results and capabilities • Managing and evaluating your talent management
Per-Olof Nyquist, Cardo and Magnus Finnström, TruePoint programmes to benchmark results
Ann Gårdmark Director of Talent Management AB Electrolux
12.30 Networking lunch and scheduled one to one meetings
17.20 Chairman’s Remarks and Close of Day One
“A wide variety of important issues and topics were covered with a great range of
speakers from the industry”
Wayfarer Transit System
TEL: +44 (0)20 7368 9300 | |FAX: +44 (0)20 7368 9301 | |EMAIL: enquiries@iqpc.co.uk
TEL: +44 (0)20 7368 9300 FAX: +44 (0)20 7368 9301 EMAIL: enquire@iqpc.co.uk

4. Conference Day Two 31st March 2011
09.00 Chairpersons welcome and opening address 14.40 Working with an HR Strategy to Ensure Employee
Retention and Effective Performance
09.10 Recognising the Cultural Shift and Embracing Social
Jenny is based in London and has been Senior Vice President
Media into your HR Strategy
at EF from January 2007. EF is the world’s largest private
Nokia are a one of the world’s most respected telecoms companies
education company with 29,000 employees, offices in over
and recognised as having an innovative HR model. Nokia have now
50 countries and a total of over 400 schools and offices
adopted an innovative approach to social media to better engage and
across the globe
develop employees
• Retaining key individuals for long term success
• Using Social media to retain your talent and interact with your
• Measuring the ROI in recruiting top talents and the
workforce
importance of retention
• Creating an internal knowledge database and communication
• Performance management initiatives to engage
platform through your own internal social media system
employees and raise performance
• Adopting social media as intelligent enterprise
• Achieving exceptional business results from
• Attracting top talent via social media and reaching out to a new
performance management initiatives
audience
Jenny Evelius, Senior Vice President HR, EF Education First
Matthew Hanwell, HR Director Community
& Social Media, Nokia 15.20 Networking breaks with scheduled one to one meetings
09.50 Spotlight Session 16.00 Implementing Change Across the Board to Improve
Sponsoring or exhibiting at Nordic HR represents an industry HR Functions in All Areas
leading opportunity to reach key decision makers within world IBM, operating in over 170 countries worldwide are one of the
leading organisations. This is the perfect platform for you to worlds best known innovative solution providers for business
position yourself in front of your peers, portray your available needs and have recently developed a new HR strategy
services and become recognised as a thought leader • The benefits of creating a dynamic workforce to
meet business challenges
Contact sponsorship@iqpc.co.uk or 02073689300 for details
• How to work beyond basic principles to achieve results
10.30 Networking breaks with scheduled one to one meetings • Creating leadership programmes to grow talent internally
• Working with leadership development programmes
11.10 Growing People and Business Together
to get the best results
In 2010 IKEA have had 699 million visitors to stores worldwide. As
Carina Strand, HR Director, IBM
one of the worlds most famous brands IKEA have always been able to
attract a large number of employees and a key challenge has been to 16.40 Round Table Discussion Sessions
grow its people with the business The Nordic HR Summit will this year be running round table
• Analysing the requirement for HR people to be more in tune with discussion sessions giving you the opportunity to exchange thoughts,
business needs experiences and challenges with your peers. These sessions are
• Exploring the need for business people to demonstrate more HR specially designed with key topics linked to this years summit
competencies and will enable you to discuss the ideas presented at the event
• Creating a people strategy that works and is in line with a business
strategy 1) Aligning HR Strategy with 2) Talent Management:
Business Strategy: Attracting and Retaining
• Evaluating the necessary engagement from business people to
This table will focus its discussions The focus of table 2 will be to
ensure a coherent HR model on challenges and opportunities discuss talent management
Lene Groth, HR Director, IKEA faced when linking HR strategy and initiatives: what has worked, what
business strategy hasn’t and what this will look like
11.50 Using Talent Development Programs as a Vehicle for the in the future
Corporate Strategy
• Outlining the process for identifying corporate talents 3) Employee Branding 4) Performance Management
• How to achieve development and deployment Initiatives: and Leadership Development
• Exploring the components in the corporate development programs The focus of table 3 will be to share Table 4 will address the implementation
Erik Roth, Organisational & Development Vice President, Posten stories of employee branding and running of performance and
initiatives and the opportunities and leadership programmes and how these
Norge ASA challenges these bring processes can be linked together
12.30 Networking lunch and scheduled one to one meetings
Facilitators to be confirmed, check www.nordichrevent.com for details
14.00 Employer Branding Initiatives to Reach Out and Attract
the Top Talents and Retain the High Performers
Having previously won awards for his work in HR Bjorn has a wealth 17.40 Chairpersons summary and close of conference
of experience in his capacity as a regional HR Director and in large
multi-national companies.
• Installing an employer branding initiative to build awareness of
your company “A great event... An sudience which is
• Attracting the right competencies for your business through so targeted is very rare, and the event
employer branding
• Using employer branding as a mechanism in retaining key talents was beyond expectations!”
• Evaluating your employer branding initiative to view the return on Wipro Technology
investment
Bjorn Sandstrom, HR Director, Samsung Electronics Nordic
TEL: +44 (0)20 7368 9300 | |FAX: +44 (0)20 7368 9301 | |EMAIL: enquiries@iqpc.co.uk
TEL: +44 (0)20 7368 9300 FAX: +44 (0)20 7368 9301 EMAIL: enquire@iqpc.co.uk

5. Nordic HR Summit 2011
Highlights from this years Summit include:
Discuss how to best employ Social Media within HR as a new avenue to engage with employees and ultimately retain talent within your business, innovative case study
from Matt Hanwell, HR Director community and social media, Nokia
Explore how best to link your HR strategy to business goals, to ensure collaborative people performance, examples from Finn Vestergaard, HR director, ISS Denmark
Adapt your HR leading style incorporate the very latest “Beyond Budgeting” techniques, Bjare Bogsnes, Vice President Performance Management , returns to give us
part two of this emerging area
Improve your employee branding results to build a strong internal culture within your business, brand new case study from Anders Fahlgren, HR Personalchef, Hemkop
States. PDI Ninth House partners with the world’s recruiting, performance, development, learning, and
leading organizations, enabling them to address compensation. Approximately 5,100 customers use
Mercer critical leadership challenges with innovative Towers Watson Taleo for talent acquisition, performance, learning,
Mercer is a leading global provider of consulting, solutions. Our aim is simple—the well-placed Towers Watson is a leading global professional and compensation management, including 48
outsourcing and investment services. Mercer works confidence that clients’ current and future leaders services company that helps organizations improve of the Fortune 100. Further, Taleo’s Talent Grid
with clients to solve their most complex benefit are distinctively stronger than their competition, performance through effective people, risk and cloud community harnesses the expertise of Taleo
and human capital issues, designing and helping resulting in sustained, superior performance. financial management. With 14,000 associates customers, more than 200 million candidates, and
manage health, retirement and other benefits. It is www.pdininthhouse.com around the world, we offer solutions in the areas 140 partners and industry experts. Taleo’s European
a leader in benefit outsourcing. Mercer’s investment of employee benefits, talent management, rewards, eadquarters are in London, with additional offices in
services include investment consulting and multi- and risk and capital management. Our focus is on Paris and Amsterdam. For more information contact
manager investment management. Mercer’s 20,000 giving you the clarity to make the right decisions and us at www.taleo.com
employees are based in more than 40 countries. take the right actions. And our approach is grounded
In the Nordics, Mercer are represented with local Hay Group in perspective – the kind that comes from our deep
offices in Sweden, Norway Denmark and Finland Hay Group is a global management consulting firm experience working on a wide range of issues. But
and have around 200 employees. The company is that works with leaders to transform strategy into more important, our perspective begins at eye level
a wholly owned subsidiary of Marsh & McLennan reality. We develop talent and organize people to – with a clear understanding of your organization,
Companies, Inc. For more information, visit be more efficient and motivated to perform at their the way you work, your goals and your challenges. Talent Q
www.mercer.com. best. Our focus is to help organizations realizing By connecting the big picture and your picture, our TalentQ International was founded by Roger
their potential. Hay Group is represented in 49 consultants in the Stockholm office will we help you Holdsworth, who together with Peter Saville created
countries with 2,600 employees in 85 offices. Our achieve real-world results. The Stockholm office SHL and the OPQ personality questionnaire. TalentQ
clients come from all sectors, and represent diverse service clients across the all Nordic countries. has a robust, straightforward and accessible portfolio
business challenges. For over 60 years, we have www.towerswatson.com of assessments which offer unbeatable value for
PDI Ninth House been renowned for the quality of our research clients and a great candidate experience to a very
PDI Ninth House is a premier global leadership and the intellectual rigor of our work. Our clients competitive price. We are working in focus groups
solutions company with distinctive expertise in have experienced breakthrough perspectives on with the top academics in the field to ensure that
accelerating leadership effectiveness to maximize their organization and found significantly more we stay at front edge, continue to be creative and
organizational results. We have 43 years of efficient ways to achieve the desired results. Since Taleo provide the best results for our customers.
experience in helping clients identify, manage, decades Hay Group has a strong presence in the Leading organisations worldwide use Taleo on demand www1.talentqgroup.com
develop, and deploy superior leaders across all Nordic region, with established offices in Sweden, talent management software to attract, develop,
levels of their organization. PDI Ninth House serves Finland and Norway as well as business presence in motivate, and retain their workforce using talent
thousands of clients on six continents, including 70 Denmark. www.haygroup.com intelligence for improved business performance.
percent of the BusinessWeek Top 100 Global Brands, These award-winning solutions delivered on a
75 percent of the Forbes Global 100, and 80 percent web browser with software as a service (SaaS)
of the FORTUNE 100 firms in the United technology span the employee lifecycle through www.successfactors.com
Attendees by Country Attendees by Job Title
Norway HR Director
Sweden HR Business Partner
Croatia HR Manager
Denmark Leadership/Talent/
Netherlands Performance
Finland Employer/Branding
Director
Saudi Arabia
Sponsorship & Exhibition Opportunities
New to this year and on top of exhibition and speaking opportunities Nordic HR Summit brings you the opportunity to have tailored one to one meetings with
senior level HR professionals looking to employ solutions to the challenges facing their business.
The 6th annual Nordic HR Summit will be the perfect platform for companies like yours to meet and reach out to senior-level HR professionals. Contact HR IQ to
discuss how to position your company in front of our participants who are keen to learn more about the latest opportunities to improve their HR practises
For more information on how to sponsor this event contact sponsorship on 020 7368 9501 or luke.dash@iqpc.co.uk
TEL: +44 (0)20 7368 9300 | FAX: +44 (0)20 7368 9301 | EMAIL: enquire@iqpc.co.uk

6. Nordic HR Summit 2011
Main Conference: 30th – 31st March 2011
5 WAYS TO REGISTER
Freephone: 0800 652 2363 or
Pre-Conference Workshop Day: 29th March 2011 +44 (0)20 7368 9300
Location: München Bryggeriet Event & Konferens, Stockholm, Sweden
Fax: +44 (0)20 7368 9301
To speed registration, please provide the priority code located on the mailing label or in the box below.
Post: your booking form to
My registration code is PDFW
IQPC Ltd.
Please contact our database manager on +44(0) 207 368 9300 or at database@iqpc.co.uk quoting the registration
code above to inform us of any changes or to remove your details.
129 Wilton Road, Victoria,
London SW1V 1JZ
Online: www.nordichrevent.com
End users* including one to one meetings and Gala Dinner**
Email: enquire@iqpc.co.uk
Pricing Grid for End users* including one Register and pay by Standard Price
to one meetings and Gala Dinner** 25th February Linked In
Conference + Workshop €1698 (SAVE €300) €1998
Join the Nordic HR group on Linked In
Conference only €1299 (SAVE €200) €1499
www.linkedin.com/groupRegistration?gid=2505325
Team Discounts
*(Director, VP Head of, manager level)
, IQPC recognises the value of learning in teams. Groups of 3 or more booking
** To opt out of the Gala Dinner subtract £100 at the same time from the same company receive a 10% discount. 5 or more
receive a 15% discount. 7 receive a 20% discount. Only one discount available
Pricing Grid for vendors* and specific Register and pay by Standard Price per person.
end users** 25th February
Conference + Workshop €2449 (SAVE €200) €2649
Venue & Accommodation
VENUE: München Bryggeriet Event & Konferens, Torkel Knutssonsgatan 2
Conference only €1899 (SAVE €200) € 2099 118 25 Stockholm TEL: +46 8 658 20 00 +46 739 80 50 09 www.m-b.se
ACCOMMODATION: Travel and accommodation are not included in the
conference fees and the conference venue, München Bryggeriet, an old
*Not including Gala dinner (contact Luke Dash 02073689501 for detail on how to attend the dinner) converted brewery, does not have accommodation facilities. However discounted
accommodation is available via the following website www.booking.com/
** (Not Director, VP Head of, manager level)
, stockholm. The nearest hotels to the conference venue are Hilton Slussen, Hotel
*** To qualify for discounts, payments must be received by the early bird registration deadline. Early booking discounts are not valid in Rival, Scandic Malmen Hotel.
conjunction with any other offer.
Swedish VAT is charged at 25% VAT Registration #: SE 5020 682 2301 Free Online Resources
To claim a variety of articles, podcasts and other free resources please
visit www.nordichr.com
Delegate Details Digital Conference On CD-ROM
Please photocopy for each additional delegate
A digital version of the conference proceedings, including all
6 Mr 6 Mrs 6 Miss 6 Ms 6 Dr 6 Other
presentations, is available to buy.
First Name Family Name
6 I cannot attend the event, please send me the CD Rom priced at
Job Title
£599 plus VAT
Tel No.
Email
Recent digital conferences available - £599 plus VAT each
6 Yes I would like to receive information about products and services via email 6 Nordic IPR 2010
Organisation 6 Global IP Forum 2008
Nature of business 6 Pharmaceutical Patent Litigation 2010
Address 6 Biopatent Design September 2010
Postcode Country 6 Please send me conference materials indicated above.
Telephone Fax 6 I have filled out credit card details below
Approving Manager
Name of person completing form if different from delegate: For further information
Please call: 0207 368 9300 or email: knowledgebank@iqpc.co.uk
Signature
I agree to IQPC’s cancellation, substitution and payment terms Terms and Conditions
Special dietary requirements: 6 Vegetarian 6 Non-dairy 6 Other (please specify) Please read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions.
Please indicate if you have already registered by Phone 6 Fax 6 Email 6 Web 6 PAYMENT TERMS Upon completion and return of the registration form full payment is required no later than
Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. 5 business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase
order (UK Plc and government bodies only) will be subject to a €65 (plus VAT) per delegate processing fee. Pay-
ment must be received prior to the conference date. We reserve the right to refuse admission to the conference if
Payment Method payment has not been received.
IQPC CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY: You may substitute delegates at
Total price for your Organisation: (Add total of all individuals attending): any time by providing reasonable advance notice to IQPC. For any cancellations received in writing not less than
eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference which
Card Number: VISA 6 MASTERCARD 6 AMERICAN EXPRESS 6 must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract
fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occur-
6666666666666666 ring within seven (7) days (inclusive) of the conference. In the event that IQPC cancels an event for any reason,
you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be
Exp. Date: 6 6 6 6 Sec: 6 6 6 6
mutually agreed with IQPC, which must occur within one year from the date of cancellation. In the event that IQPC
Conference code 19718.001
postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date,
you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be
Name On Card: Signature: mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified
above, no credits will be issued for cancellations. There are no refunds given under any circumstances. IQPC
is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement
Billing Address (if different from below): of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled
or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders
performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous
City/County/Postcode Cheque enclosed for: € (Made payable to IQPC Ltd.) event shall include,
but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while speakers
and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may
By Direct Transfer: (Please quote 19718.001 with remittance advice) IQPC Bank details: HSBC Bank, 67 George necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC reserves the
Street, Richmond, Surrey, TW9 1HG Account No: 59090618 Sort Code: 40 05 15 Account No: 59090618 right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever.
Any substitutions or alterations will be updated on our web page as soon as possible.
IBAN Code: GB98 MIDL 4005 1559 0906 18 Swift Code: MIDLGB22 DISCOUNTS: All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in
order to receive any discount. Any other discounts offered by IQPC (including team discounts) require payment at
PAYMENT MUST BE RECEIVED PRIOR TO THE CONFERENCE time of registration. Discount offers cannot be combined with any other offer.
6 Please do not pass my information to any third party