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Effective search
engine marketing
strategy in tourism
Bled 23/3/2012
1999

      Web communication strategy specialists

   Technical development and solutions driven
iPROM Ad Server™ & iPROM Video AdServer™


                   Direct clients and agencies
                               SLO and abroad
62% of personal travelers use search engines
            as the 1# source for travel information


      Search is #1 planning tool for leisure travelers


            22 site visits across 9.5 sessions before
                             booking

source:
Lenght of purchase cycle in tourism?




source:
Strategic roles of search engine marketing



1   Existing enquiry driven by
    other promotional activities   2   Existing generic enquiry
Strategic roles of search engine marketing



3   Creating new customers
                             4   Protection from the
                                 competition
Strategic roles of search engine marketing



                5 Brand building
Travel purchase cycle…
   and your search engine marketing activities


                      Sharing        Dreaming



                 Experiencing             Researching


                                Booking

source: Google
Search engine marketing value chain…
Foundation for successful search engine
campaigns



Users intent   Keyword            AD      Landing




                     Conversion
Search engine marketing value chain…



Users intent     Keyword     AD




I need a room
                Hotel Bled
    in Bled
Landing
Search engine marketing value chain…
Its easy! Wait…


Users intent     Keyword     AD




I need a room
                Hotel Bled
    in Bled
Sorry, but I’m looking for a hotel in Bled
not Ljubljana




Don’t really need furniture, just want to
book a room in Bled




Really??!! I need to search again?
Keyword strategy

                   Hiking Bled


                   Hotel Lovec Bled

                   Hotel Bled

                   List of hotels Bled

                   Sava Hotels and resorts Bled

                   Grand hotel Toplice
Keyword strategy

                   Hiking Bled


                   Hotel Lovec Bled               Groups that
                                                  advertisers often
                   Hotel Bled                     forget


                   List of hotels Bled

                   Sava Hotels and resorts Bled
                                                   Most common
                   Grand hotel Toplice             use
Direct sales vs Search volume



                                                                        Direct
                                                                        sales




                                                                        Search
                                                                        volume


  Relevant   Competition   Relevant   Relevant    Brand Keywords   Product/
   Generic    Keywords     Category   Intention                     service
  Keywords                 Keywords   Keywords                     Keywords
…and why one can not focus only on “direct
sales” keywords…
…more SEM

  Measure your results!
  SEM campaign is live…optimize it constantly
  Its not how much you pay per click…its how
  much you are willing to pay per action
  iPROM existing SEM accont review is FREE for
  TRAVEL ZOOM participants
  …new to this? Feel FREE to contact 
Matjaž Butara
Head of Search Engine Marketing
        matjaz.butara@iprom.si

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TravelZoom-iPROM-Matjaz_Butara

  • 1. Effective search engine marketing strategy in tourism Bled 23/3/2012
  • 2. 1999 Web communication strategy specialists Technical development and solutions driven iPROM Ad Server™ & iPROM Video AdServer™ Direct clients and agencies SLO and abroad
  • 3. 62% of personal travelers use search engines as the 1# source for travel information Search is #1 planning tool for leisure travelers 22 site visits across 9.5 sessions before booking source:
  • 4. Lenght of purchase cycle in tourism? source:
  • 5. Strategic roles of search engine marketing 1 Existing enquiry driven by other promotional activities 2 Existing generic enquiry
  • 6. Strategic roles of search engine marketing 3 Creating new customers 4 Protection from the competition
  • 7. Strategic roles of search engine marketing 5 Brand building
  • 8. Travel purchase cycle… and your search engine marketing activities Sharing Dreaming Experiencing Researching Booking source: Google
  • 9. Search engine marketing value chain… Foundation for successful search engine campaigns Users intent Keyword AD Landing Conversion
  • 10. Search engine marketing value chain… Users intent Keyword AD I need a room Hotel Bled in Bled
  • 12.
  • 13. Search engine marketing value chain… Its easy! Wait… Users intent Keyword AD I need a room Hotel Bled in Bled
  • 14. Sorry, but I’m looking for a hotel in Bled not Ljubljana Don’t really need furniture, just want to book a room in Bled Really??!! I need to search again?
  • 15. Keyword strategy Hiking Bled Hotel Lovec Bled Hotel Bled List of hotels Bled Sava Hotels and resorts Bled Grand hotel Toplice
  • 16. Keyword strategy Hiking Bled Hotel Lovec Bled Groups that advertisers often Hotel Bled forget List of hotels Bled Sava Hotels and resorts Bled Most common Grand hotel Toplice use
  • 17. Direct sales vs Search volume Direct sales Search volume Relevant Competition Relevant Relevant Brand Keywords Product/ Generic Keywords Category Intention service Keywords Keywords Keywords Keywords
  • 18. …and why one can not focus only on “direct sales” keywords…
  • 19. …more SEM Measure your results! SEM campaign is live…optimize it constantly Its not how much you pay per click…its how much you are willing to pay per action iPROM existing SEM accont review is FREE for TRAVEL ZOOM participants …new to this? Feel FREE to contact 
  • 20. Matjaž Butara Head of Search Engine Marketing matjaz.butara@iprom.si

Notes de l'éditeur

  1. Dreaming: are youpresent at relevantinspirationpointsResearching: do youunderstandcustumerspath to purchaseBooking: canyourcustumerseasilyfindandbookyourservicesManypeoplesearchforrestaurants, placesduringtheirtravel, experienceIs yourcompany a part oftheconversation?Forthatweneedeffectivesearchengine marketing strategy
  2. Everythingstartswihtusersintent…userwilltransformhisintent to keyword term. More thevaluechainwilfollowsusersintent (keyword) more successfullourcampaignwillbeFurthermore, our ad need to fulfillusersneed… weneed to showthemthatwehavetherightoffer…Andwhenusersclick on our ad, theyneed to beredirected to thewebpagewiththecontenttheywerelookingforDiduserbookourrooms? Why not?
  3. Typicaltravelclickstream!