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TABLE OF CONTENTS
1. India Payments Market Introduction
2. India M-Payments Market, (FY’2012-FY’2014)
2.1 Introduction
2.2 India M-Payment Market Size, (FY’2012-FY’2014)
2.2.1 By Value of Transactions, (FY’2012-FY’2014)
2.2.2 By Volume of Transactions, (FY’2012-FY’2014)
2.3 India M-Payment Market Segmentation, (FY’2014)
2.3.1 By Type of Industry, (FY’2014)
2.3.2 By Type of Payment, (FY’2012-FY’2014)
3. India M-Wallet Market Size and Introduction, (FY’2013-FY’2014)
3.1 India M-Wallet Market Value Chain
3.2 India M-Wallet Market Segmentation by Semi-Closed Loop, Closed Loop and
Open Loop, (FY’2013-FY’2014)
3.3 India M-Wallet Market Segmentation by Consumer and Enterprise, (FY’2013-
FY’2014)
3.3.1 Consumer M-Wallet Market Size and Segmentation, (FY’2013-FY’2014)
3.3.2 Enterprise M-Wallet Market Size and Segmentation, (FY’2013-FY’2014)
3.4 Trends and Developments in India M-Wallet Market
Transformation of M-wallet Companies to Payment Banks
Companies Addressing Security Concerns Pertaining to M-Wallet
M-Wallets Powered By NFC Technology
M-wallet Transactions Conducted through Social Media
3.5 Government Regulations in India M-Wallet Market
3.6 Market Share of Major Players in India M-Wallet Market, (FY’2014)
3.7 Competitive Landscape of Major Players in India M-Wallet Market
3.8 India M-Wallet Market Future Outlook and Projections, (FY’2015-FY’2019)
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4. India M-Banking Market, (FY’2012-FY’2014)
4.1 India M-Banking Market Introduction
4.2 India M-Banking Value Chain
4.3 India M-Banking Market Size by Value, (FY’2012-FY’2014)
4.3.1 By Value, (FY’2012-FY’2014)
4.3.2 By Volume, (FY’2012-FY’2014)
4.4 M-Banking Segmentation by Different Uses of M-Banking, (FY’2014)
4.5 Market Share of Different Banks in India M-Banking Market, (FY’2012-
FY’2014)
4.6 Competitive Landscape of Major Players in India M-Banking Market
4.7 Government Regulations in India M-Banking Market
Regulatory and Supervisory Guidelines
Technology and Security Guidelines
Customer Registration Guidelines
4.8 India M-Banking Market Future Projections and Outlook, (FY’2015-FY’2019)
5. India M-POS Market, (FY’2012-FY’2014)
5.1 Introduction
5.2 India M-POS Market Value Chain Analysis
5.3 India M-POS Market Size, (FY’2012-FY’2014)
5.3.1 By Revenue, (FY’2012-FY’2014)
5.3.2 By Production Volume of M-POS Devices, (FY’2012-FY’2014)
5.3.3 By Value of Transactions, (FY’2012-FY’2014)
5.4 Competitive Landscape of Major Players in India M-POS Market
5.5 Trends and Developments in India M-POS Market
Increase in Consumer Awareness
Differentiated Value Proposition
Electronification across Various Industries
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Technological Innovation
5.6 India M-POS Market Future Outlook and Projections, (FY’2015-FY’2019)
6. Merchant Acquiring Landscape in India – Bank Acquired Merchants, (FY’2012-
FY’2014)
6.1 Introduction
6.2 Market Share of Different Banks in India POS Market, FY’2012-FY’2014
6.2.1 By Number of POS Terminals, FY’2012-FY’2014
6.2.2 By Value of Transaction through POS Terminals, FY’2012-FY’2014
6.2.3 By Volume of Transaction through POS Terminals, FY’2012-FY’2014
7. India Bill Payment Market, FY’2010-FY’2014
7.1 India Bill Payment Market Size and Introduction, FY’2010-FY’2014
7.2 India Bill Payment Market Value Chain
7.3 India Bill Payment Market Segmentation by Type of Bills, FY’2014
7.4 India Bill Payment Market Segmentation by Payment Channel, FY’2014
7.5 India Online Bill Payment Market Size and Introduction, FY’2010-FY’2014
7.6 India Online Bill Payment Market Segmentation by Payment Platform, FY’2010-
FY’2014
7.7 India Online Bill Payment Market Future Outlook and Projections, FY’2015-
FY’2019
7.8 Trends and Developments in India Bill Payment Market
GIRO Based Payment System
7.9 Market Share of Major Players in India Bill Payments Market, FY’2014
7.10 Competitive Landscape of Major Players in India Bill Payments Market
7.11 India Bill Payments Market Future Projections and Outlook, FY’2015-FY’2019
8. India Online Payment gateway Market, FY-2010-FY’2014
8.1 India Online Payment gateway Market Introduction, FY-2010-FY’2014
8.2 India Online Payment gateway Market Size, FY2010-FY’2014
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8.3 Market Share of Major Players in India Online Payment Gateway Market,
FY’2014
8.4 Competitive Landscape of Major Players in India Online Payment Gateway
Market
8.5 India Online Payment Gateway Market Future Projections and Outlook, 2015-
2019
9. Switch Providers in India Payments Market
9.1 India Payment Industry Switch Providers Introduction
9.2 Competitive Landscape of Major Switch Providers in India Payment Industry
10. Role of Government in India Payments Market
Eligibility Criteria for Participation
Roles and Responsibilities of BBPCU
Roles and Responsibilities of BBPOU
11. SWOT Analysis
12. Porter’s Analysis
Measures to Overcome Porter’s Five Forces
13. Trends and Developments in India Payments Market
New Partnership Model
Adaption to Mobile Technology
Role of Reserve Bank of India
Improvement in Security Measures
Role of National Payments Corporation of India
Other Technological Advances
14. Challenges and Issues Faced in India Payments Market
15. India M-Payment Market Future Outlook and Projections, FY’2015-FY’2019
16. Macro-Economic Variables
16.1 Number of Bank Branches in India, FY’2009-FY’2019
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16.2 Population in India, FY’2009-FY’2019
16.3 Personal Disposable Income, FY’2009-FY’2019
16.4 Electronic Payment Transactions in India, FY’2009-FY’2019
16.4.1 Number and Volume of ECS/NECS Transactions, FY’2009-FY’2019
16.4.2 Number and Volume NEFT/EFT Transactions, FY’2009-FY’2019
16.4.3 Number and Volume of RTGS Transactions, FY’2009-FY’2019
16.4.4 Number and Volume of Credit Card Transactions, FY’2009-FY’2019
16.4.5 Number and Volume of Debit Card Transactions, FY’2009-FY’2019
16.4.6 Number and Volume of IMPS Transactions, FY’2012, FY’2013 and
FY’2014
17. Appendix
17.1 Market Definition
17.2 Abbreviations
17.3 Research Methodology
Data Collection Methods
Approach
Variables (Dependent and Independent)
Multi Factor Based Sensitivity Model
Final Conclusion
17.4 Disclaimer
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LIST OF FIGURES
Figure 1: India M-Payment Market Segmentation by Payment Method, FY’2014
Figure 2: India M-Payment Market Size by Value of Transaction, FY’2012-FY’2014
Figure 3: India M-Payment Market Size by Volume of Transactions, FY’2012-FY’2014
Figure 4: India M-Payment Market Segmentation by Type of Industry, FY’2014
Figure 5: Percentage Distribution of Shares by Type of Loop System, FY'2013-FY'2014
Figure 6: India M-Wallet Market Segmentation by Consumer and Enterprise on the Basis of
Principal Transactions in Percentage, FY’2013-FY’2014
Figure 7: India Consumer M-Wallet Market Size on the Basis of Principal Transaction in INR
Million, FY’2013-FY’2014
Figure 8: India Consumer M-Wallet Market Segmentation by Type of Services on the Basis of
Principal Transactions in Percentage, FY’2013-FY’2014
Figure 9: India Enterprise M-Wallet Market Size on the Basis of Principal Transactions in INR
Million, FY’2013-FY’2014
Figure 10: India Enterprise M-Wallet Market Segmentation by Type of Services on the Basis of
Principal Transactions in Percentage, FY’2013-FY’2014
Figure 11: Market Share of Major Players in India M-wallet Market, FY'2014
Figure 12: India M-Wallet Market Future Projections on the Basis of Principal Transactions in
INR Million, FY’2015-FY’2019
Figure 13: India M-Banking Market Size by Value in INR Million, FY'2012-FY'2014
Figure 14: India M-Banking Market Size by Volume, FY'2012-FY'2014
Figure 15: M-Banking Segmentation by Percentage Distribution of Different Uses of M-
Banking, FY'2014
Figure 16: Market Share of Different Banks in India by Percentage Value, FY'2012-FY'2014
Figure 17: Market Share of Different Banks in India by Percentage Volume, FY'2012-FY'2014
Figure 18: Indian M-Banking Market Future Projections, FY'2015-FY'2019
Figure 19: India M-POS Market Value Chain Analysis
Figure 20: India M-POS Market Size by Revenue in INR Million, FY’2012-FY’2014
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Figure 21: India M-POS Market Size by Production Volume of M-POS devices FY’2012-
FY’2014
Figure 22: India M-POS Market Size by Value of Transactions in INR Million, FY'2012-
FY'2014
Figure 23: India MPOS Market Future Projections by Revenue in INR Million, FY'2015-
FY'2019
Figure 24: Percentage Distribution of Total Number of POS Terminals by Banks in India,
FY'2012-FY'2014
Figure 25: Percentage Distribution of Total Value of Transactions using POS Terminals by
Banks in India, FY'2012-FY'2014
Figure 26: Percentage Distribution of Total Volume of Transactions using POS Terminals by
Banks in India, FY'2012-FY'2014
Figure 27: India Bill Payment Market Size by Value on the Basis of Household Bills Paid in INR
Million, FY’2010-FY’2014
Figure 28: India Bill Payment Market Segmentation by Type of Household Bills Generated on
the Basis of Bills Paid by Value in Percentage, FY’2014
Figure 29: India Bill Payment Market Segmentation by Payment Channel on the Basis of Bills
Paid by Value in Percentage, FY’2014
Figure 30: India Online Bill Payment Market Size by Value on the Basis of Bills Paid in INR
Million, FY’2010-FY’2014
Figure 31: India Online Bill Payment Market Segmentation by Payment Platform on the Basis of
Transaction Value in Percentage, FY’2010-FY’2014
Figure 32: India Online Bill Payment Market Projections on the Basis of Bills Paid in INR
Million, FY’2015-FY’2019
Figure 33: Market Share of the Major Players in India Third Party (Aggregators) Bill Payment
Market on the Basis of Bills Paid by Value in Percentage, FY’2014
Figure 34: India Bill Payment Market Projections on the Basis of Transactions Value in INR
Million, FY’2015-FY’2019
Figure 35: India Online Payment Gateway Market Size on the Basis of Net Transaction Cost in
INR Million, FY’2010-FY-2014
Figure 36: India Online Payment Gateway Market Size on the Basis of Net Transaction Volume
in Million, FY’2010-FY’2014
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Figure 37: Market Share of Major Players in India Payment Gateway Market, FY’2014
Figure 38: India Online Payment Gateway Future Projections on the Basis of Transaction Cost in
USD Million, FY’2015-FY’2019
Figure 39: Switch Provider Processing System
Figure 40: Effect of Porter’s Five Forces on India Logistics Industry
Figure 41: India M-Payment Market Future Projections, FY'2015-FY'2019
Figure 42: Number of Bank Branches in India, FY’2009-FY’2019
Figure 43: Population in India in Million, FY’2009-FY’2019
Figure 44: Personal Disposable Income in India in INR Million, FY’2009-FY’2019
Figure 45: Volume and Number of ECS/NECS Transactions in India in INR Billion and in
Million Respectively, FY’2009-FY’2019
Figure 46: Value of NEFT/EFT Transactions in India in INR Billion, FY’2009-FY’2019
Figure 47: Number of NEFT/EFT Transactions in India in Million, FY’2009-FY’2019
Figure 48: Value of RTGS Transactions in India in INR Billion, FY’2009-FY’2019
Figure 49: Number of RTGS Transactions in India in Million, FY’2009-FY’2019
Figure 50: Value and Number of Credit Card Transactions in India in INR Billion and in Million
Respectively, FY’2009-FY’2019
Figure 51: Value and Number of Debit Card Transactions in India in INR Billion and in Million
Respectively, FY’2009-FY’2019
10
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LIST OF TABLES
Table 1: M-Payment Segmentation by Transaction values of Different Types of Payments in INR
Million, FY’2012-FY’2014
Table 2: M-Payment Segmentation by volume of Transactions of Different Types of Payments in
Million, FY’2012-FY’2014
Table 3: India M-Wallet Market Size on the Basis of Principal Transactions by Value in INR
Million and by Volume in Million, FY’2013-FY’2014
Table 4: Comparison of M-Wallet with Other Major E-payment Systems in India
Table 5: Major Differences between Mobile Banking and Mobile Wallet Payment Systems
Table 6: Major Differences between Semi-Closed and Open Loop Mobile Wallet Payment
Instruments
Table 7: India M-Wallet Market Segmentation by Type of Loop Systems in INR Million,
FY'2013-FY'2014
Table 8: India M-Wallet Market Segmentation by Consumer and Enterprise on the Basis of
Principal Transaction in INR Million, FY'2013-FY'2014
Table 9: India Consumer M-Wallet Market Segmentation and Projections on the Basis of
Principal Transactions in INR Million, FY’2013-FY’2014
Table 10: India Enterprise M-Wallet Market Segmentation and Projections on the Basis of
Principal Transactions in INR Million, FY’2013-FY’2014
Table 11: RBI Guidelines for Issuance and Operation of M-Wallets in India
Table 12: Competitive Landscape of the Major Players in India M-Wallet Market, FY’2013
Table 13: M-Banking Segmentation by Distribution of Different Uses of M-Banking in INR
Million, FY'2014
Table 14: Market Share of Different Banks in India by Value in INR Million, FY'2012-FY'2014
Table 15: Market Share of Different Banks in India by Volume, FY'2012-FY'2014
Table 16: Competitive Landscape of Major Players in India M-Banking Market
Table 17: Competitive Landscape of major Players in India M-POS Market
Table 18: India POS Market Share of Banks on the Basis of Total Number of Active POS
Terminals, FY'2012-FY'2014
11
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Table 19: India POS Market Share of Banks on the Basis of Total Value of Transactions in INR
Million, FY'2012-FY'2014
Table 20: India POS Market Share of Banks on the Basis of Total Volume of Transactions in
Million, FY'2012-FY'2014
Table 21: India Bill Payment Market Segmentation by Payment Channel on the Basis of Bills
Paid by Value in INR Million, FY’2014
Table 22: India Bill Payment Market Segmentation by Payment Channel on the Basis of Number
of Transactions by Volume in Percentage, FY’2014
Table 23: India Online Bill Payment Market Segmentation by Payment Platform on the Basis of
Transaction Value in INR Million, FY’2010-FY’2014
Table 24: India Online Bill Payment Market Segmentation by Payment Platform and Projections
on the Basis of Transactions Value in Percentage, FY’2015-FY’2019
Table 25: India Online Bill Payment Market Segmentation by Payment Platform and Projections
on the Basis of Transactions Value in INR Million, FY’2015-FY’2019
Table 26: Major Differences between a Traditional and GIRO Payment
Table 27: Bill Transaction Size of the Major Third Party Aggregators in India in INR Million,
FY’2014
Table 28: Competitive Landscape of the Major Players in India Bill Payments Market
Table 29: Market Share of Major Players in India Payment Gateway Market by Revenue in INR
Billion, FY'2014
Table 30: India Online Payment Gateways (Non-Bank Merchants) Competitive Landscape on
the Basis of Business Overview, Key Business Segments, Business Strategy and Key
Developments
Table 31: India Online Payment Gateways (Bank Merchants) Competitive Landscape on the
Basis of Business Overview, Key Business Segments, Business Strategy and Key Developments
Table 32: Competitive Landscape of Major Switch Providers in India Payment Industry
Table 33: Number of Monthly IMPS Transactions in India, FY’2012, FY’2013 and FY’2014
Table 34: Monthly Transaction Volume of IMPS Transactions in India in INR Million, FY’2012,
FY’2013 and FY’2014
Table 35: Correlation Matrix for Bill Payment Market in India
Table 36: Regression Coefficients Output
12
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Executive Summary
The report titled “India Payment Services Industry Outlook to 2019 – Surging Investments
in MPOS, mWallet and NFC to Drive Growth” provides a comprehensive analysis of the
various aspects such as market size of the payment industry, mobile wallets, mobile banking and
MPOS payments along with online payments and payment gateways. The report also covers the
market shares of major companies involved in different segments in the payment industry in
India.
The payment market is majorly driven by transactions through mobile point of sale terminals and
mobile banking, in FY’2014 registered transactions worth of INR ~ million. There is a growth
recorded of 147.6% from the revenues generated by the industry as compared to the previous
year, where the total transactions were INR ~ million. Each segment in the payment market is
subject to a gamut of different factors such as number of units sold, reach amongst customers
and merchant acquisitions that play an important role in determining their respective revenues.
The major segments in the payment industry in India include, MPOS, mobile banking, mobile
wallets and online bill payments. In FY’2014, the largest share of market was held by mobile
banking services at INR ~ million and was followed by payments made by using mobile point of
sale devices. Mobile wallets and online bill payments comprise only of a small percentage share
in the market.
Moreover, each segment in the payment industry in India comprises of a different set of players.
For example, in mobile banking sector, financial institutions such as banks operate independently
by using an application developed by a software company. However, in mobile POS market,
there is a tie-up between the financial institution and the gateway to route transactions. Mobile
wallets have witnessed collaborations between telecom companies and banks to provide pre-paid
wallet services to customers. The largest market share in mobile banking market in terms of
value of transactions was held by ICICI at ~%, whereas, by volume of transactions it was led by
the State bank of India at ~% in FY’2014.
The market for payments in India is changing rapidly. Technological advancements and a high
rate of adoption of mobile devices have enabled the growth of banking and payment services.
Also, the increase in internet penetration across both urban and rural sectors has provided a
platform for payment and software companies to provide solutions which can amplify the
financial services. Competitive pressures in this sector have been significantly changing the
market with more number of startups providing cost effective services to customers. India
payment market is expected to grow at a CAGR of ~% from FY’2015 to FY’2019 and has been
estimated to out-grow INR ~ million by FY’2019.
13
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Key Topics Covered in the Report:
 The market size of the India m-payment industry.
 The market size of the m-wallet market.
 The market size of the m-banking market.
 The market size of the m-POS market.
 The market size of the bill payments market.
 The market size of the online bill payments market.
 The market size of the payment gateway market.
 Market segmentation of the sectors on the basis of value and volume of
transaction, more of payment and payment channels.
 Market segmentation of the m-POS market on the basis of revenues sources.
 Trends and Development in the India payment market.
 Competitive landscape and detailed company profiles of the major financial
institutions and companies involved in the payment industry in India.
 Future outlook and projections of the India payment market
Source: https://www.kenresearch.com/banking-financial-service-insurance/financial-
services/india-payment-services-market-research-report/625-93.html
Contact:
Ken Research
Ankur Gupta, Head Marketing & Communications
query@kenresearch.com
+91-11-47017199

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Market Statistics and Opportunities India Payment Services Industry 2019

  • 1. 1 © This is a licensed product of Ken Research and should not be copied
  • 2. 2 © This is a licensed product of Ken Research and should not be copied TABLE OF CONTENTS 1. India Payments Market Introduction 2. India M-Payments Market, (FY’2012-FY’2014) 2.1 Introduction 2.2 India M-Payment Market Size, (FY’2012-FY’2014) 2.2.1 By Value of Transactions, (FY’2012-FY’2014) 2.2.2 By Volume of Transactions, (FY’2012-FY’2014) 2.3 India M-Payment Market Segmentation, (FY’2014) 2.3.1 By Type of Industry, (FY’2014) 2.3.2 By Type of Payment, (FY’2012-FY’2014) 3. India M-Wallet Market Size and Introduction, (FY’2013-FY’2014) 3.1 India M-Wallet Market Value Chain 3.2 India M-Wallet Market Segmentation by Semi-Closed Loop, Closed Loop and Open Loop, (FY’2013-FY’2014) 3.3 India M-Wallet Market Segmentation by Consumer and Enterprise, (FY’2013- FY’2014) 3.3.1 Consumer M-Wallet Market Size and Segmentation, (FY’2013-FY’2014) 3.3.2 Enterprise M-Wallet Market Size and Segmentation, (FY’2013-FY’2014) 3.4 Trends and Developments in India M-Wallet Market Transformation of M-wallet Companies to Payment Banks Companies Addressing Security Concerns Pertaining to M-Wallet M-Wallets Powered By NFC Technology M-wallet Transactions Conducted through Social Media 3.5 Government Regulations in India M-Wallet Market 3.6 Market Share of Major Players in India M-Wallet Market, (FY’2014) 3.7 Competitive Landscape of Major Players in India M-Wallet Market 3.8 India M-Wallet Market Future Outlook and Projections, (FY’2015-FY’2019)
  • 3. 3 © This is a licensed product of Ken Research and should not be copied 4. India M-Banking Market, (FY’2012-FY’2014) 4.1 India M-Banking Market Introduction 4.2 India M-Banking Value Chain 4.3 India M-Banking Market Size by Value, (FY’2012-FY’2014) 4.3.1 By Value, (FY’2012-FY’2014) 4.3.2 By Volume, (FY’2012-FY’2014) 4.4 M-Banking Segmentation by Different Uses of M-Banking, (FY’2014) 4.5 Market Share of Different Banks in India M-Banking Market, (FY’2012- FY’2014) 4.6 Competitive Landscape of Major Players in India M-Banking Market 4.7 Government Regulations in India M-Banking Market Regulatory and Supervisory Guidelines Technology and Security Guidelines Customer Registration Guidelines 4.8 India M-Banking Market Future Projections and Outlook, (FY’2015-FY’2019) 5. India M-POS Market, (FY’2012-FY’2014) 5.1 Introduction 5.2 India M-POS Market Value Chain Analysis 5.3 India M-POS Market Size, (FY’2012-FY’2014) 5.3.1 By Revenue, (FY’2012-FY’2014) 5.3.2 By Production Volume of M-POS Devices, (FY’2012-FY’2014) 5.3.3 By Value of Transactions, (FY’2012-FY’2014) 5.4 Competitive Landscape of Major Players in India M-POS Market 5.5 Trends and Developments in India M-POS Market Increase in Consumer Awareness Differentiated Value Proposition Electronification across Various Industries
  • 4. 4 © This is a licensed product of Ken Research and should not be copied Technological Innovation 5.6 India M-POS Market Future Outlook and Projections, (FY’2015-FY’2019) 6. Merchant Acquiring Landscape in India – Bank Acquired Merchants, (FY’2012- FY’2014) 6.1 Introduction 6.2 Market Share of Different Banks in India POS Market, FY’2012-FY’2014 6.2.1 By Number of POS Terminals, FY’2012-FY’2014 6.2.2 By Value of Transaction through POS Terminals, FY’2012-FY’2014 6.2.3 By Volume of Transaction through POS Terminals, FY’2012-FY’2014 7. India Bill Payment Market, FY’2010-FY’2014 7.1 India Bill Payment Market Size and Introduction, FY’2010-FY’2014 7.2 India Bill Payment Market Value Chain 7.3 India Bill Payment Market Segmentation by Type of Bills, FY’2014 7.4 India Bill Payment Market Segmentation by Payment Channel, FY’2014 7.5 India Online Bill Payment Market Size and Introduction, FY’2010-FY’2014 7.6 India Online Bill Payment Market Segmentation by Payment Platform, FY’2010- FY’2014 7.7 India Online Bill Payment Market Future Outlook and Projections, FY’2015- FY’2019 7.8 Trends and Developments in India Bill Payment Market GIRO Based Payment System 7.9 Market Share of Major Players in India Bill Payments Market, FY’2014 7.10 Competitive Landscape of Major Players in India Bill Payments Market 7.11 India Bill Payments Market Future Projections and Outlook, FY’2015-FY’2019 8. India Online Payment gateway Market, FY-2010-FY’2014 8.1 India Online Payment gateway Market Introduction, FY-2010-FY’2014 8.2 India Online Payment gateway Market Size, FY2010-FY’2014
  • 5. 5 © This is a licensed product of Ken Research and should not be copied 8.3 Market Share of Major Players in India Online Payment Gateway Market, FY’2014 8.4 Competitive Landscape of Major Players in India Online Payment Gateway Market 8.5 India Online Payment Gateway Market Future Projections and Outlook, 2015- 2019 9. Switch Providers in India Payments Market 9.1 India Payment Industry Switch Providers Introduction 9.2 Competitive Landscape of Major Switch Providers in India Payment Industry 10. Role of Government in India Payments Market Eligibility Criteria for Participation Roles and Responsibilities of BBPCU Roles and Responsibilities of BBPOU 11. SWOT Analysis 12. Porter’s Analysis Measures to Overcome Porter’s Five Forces 13. Trends and Developments in India Payments Market New Partnership Model Adaption to Mobile Technology Role of Reserve Bank of India Improvement in Security Measures Role of National Payments Corporation of India Other Technological Advances 14. Challenges and Issues Faced in India Payments Market 15. India M-Payment Market Future Outlook and Projections, FY’2015-FY’2019 16. Macro-Economic Variables 16.1 Number of Bank Branches in India, FY’2009-FY’2019
  • 6. 6 © This is a licensed product of Ken Research and should not be copied 16.2 Population in India, FY’2009-FY’2019 16.3 Personal Disposable Income, FY’2009-FY’2019 16.4 Electronic Payment Transactions in India, FY’2009-FY’2019 16.4.1 Number and Volume of ECS/NECS Transactions, FY’2009-FY’2019 16.4.2 Number and Volume NEFT/EFT Transactions, FY’2009-FY’2019 16.4.3 Number and Volume of RTGS Transactions, FY’2009-FY’2019 16.4.4 Number and Volume of Credit Card Transactions, FY’2009-FY’2019 16.4.5 Number and Volume of Debit Card Transactions, FY’2009-FY’2019 16.4.6 Number and Volume of IMPS Transactions, FY’2012, FY’2013 and FY’2014 17. Appendix 17.1 Market Definition 17.2 Abbreviations 17.3 Research Methodology Data Collection Methods Approach Variables (Dependent and Independent) Multi Factor Based Sensitivity Model Final Conclusion 17.4 Disclaimer
  • 7. 7 © This is a licensed product of Ken Research and should not be copied LIST OF FIGURES Figure 1: India M-Payment Market Segmentation by Payment Method, FY’2014 Figure 2: India M-Payment Market Size by Value of Transaction, FY’2012-FY’2014 Figure 3: India M-Payment Market Size by Volume of Transactions, FY’2012-FY’2014 Figure 4: India M-Payment Market Segmentation by Type of Industry, FY’2014 Figure 5: Percentage Distribution of Shares by Type of Loop System, FY'2013-FY'2014 Figure 6: India M-Wallet Market Segmentation by Consumer and Enterprise on the Basis of Principal Transactions in Percentage, FY’2013-FY’2014 Figure 7: India Consumer M-Wallet Market Size on the Basis of Principal Transaction in INR Million, FY’2013-FY’2014 Figure 8: India Consumer M-Wallet Market Segmentation by Type of Services on the Basis of Principal Transactions in Percentage, FY’2013-FY’2014 Figure 9: India Enterprise M-Wallet Market Size on the Basis of Principal Transactions in INR Million, FY’2013-FY’2014 Figure 10: India Enterprise M-Wallet Market Segmentation by Type of Services on the Basis of Principal Transactions in Percentage, FY’2013-FY’2014 Figure 11: Market Share of Major Players in India M-wallet Market, FY'2014 Figure 12: India M-Wallet Market Future Projections on the Basis of Principal Transactions in INR Million, FY’2015-FY’2019 Figure 13: India M-Banking Market Size by Value in INR Million, FY'2012-FY'2014 Figure 14: India M-Banking Market Size by Volume, FY'2012-FY'2014 Figure 15: M-Banking Segmentation by Percentage Distribution of Different Uses of M- Banking, FY'2014 Figure 16: Market Share of Different Banks in India by Percentage Value, FY'2012-FY'2014 Figure 17: Market Share of Different Banks in India by Percentage Volume, FY'2012-FY'2014 Figure 18: Indian M-Banking Market Future Projections, FY'2015-FY'2019 Figure 19: India M-POS Market Value Chain Analysis Figure 20: India M-POS Market Size by Revenue in INR Million, FY’2012-FY’2014
  • 8. 8 © This is a licensed product of Ken Research and should not be copied Figure 21: India M-POS Market Size by Production Volume of M-POS devices FY’2012- FY’2014 Figure 22: India M-POS Market Size by Value of Transactions in INR Million, FY'2012- FY'2014 Figure 23: India MPOS Market Future Projections by Revenue in INR Million, FY'2015- FY'2019 Figure 24: Percentage Distribution of Total Number of POS Terminals by Banks in India, FY'2012-FY'2014 Figure 25: Percentage Distribution of Total Value of Transactions using POS Terminals by Banks in India, FY'2012-FY'2014 Figure 26: Percentage Distribution of Total Volume of Transactions using POS Terminals by Banks in India, FY'2012-FY'2014 Figure 27: India Bill Payment Market Size by Value on the Basis of Household Bills Paid in INR Million, FY’2010-FY’2014 Figure 28: India Bill Payment Market Segmentation by Type of Household Bills Generated on the Basis of Bills Paid by Value in Percentage, FY’2014 Figure 29: India Bill Payment Market Segmentation by Payment Channel on the Basis of Bills Paid by Value in Percentage, FY’2014 Figure 30: India Online Bill Payment Market Size by Value on the Basis of Bills Paid in INR Million, FY’2010-FY’2014 Figure 31: India Online Bill Payment Market Segmentation by Payment Platform on the Basis of Transaction Value in Percentage, FY’2010-FY’2014 Figure 32: India Online Bill Payment Market Projections on the Basis of Bills Paid in INR Million, FY’2015-FY’2019 Figure 33: Market Share of the Major Players in India Third Party (Aggregators) Bill Payment Market on the Basis of Bills Paid by Value in Percentage, FY’2014 Figure 34: India Bill Payment Market Projections on the Basis of Transactions Value in INR Million, FY’2015-FY’2019 Figure 35: India Online Payment Gateway Market Size on the Basis of Net Transaction Cost in INR Million, FY’2010-FY-2014 Figure 36: India Online Payment Gateway Market Size on the Basis of Net Transaction Volume in Million, FY’2010-FY’2014
  • 9. 9 © This is a licensed product of Ken Research and should not be copied Figure 37: Market Share of Major Players in India Payment Gateway Market, FY’2014 Figure 38: India Online Payment Gateway Future Projections on the Basis of Transaction Cost in USD Million, FY’2015-FY’2019 Figure 39: Switch Provider Processing System Figure 40: Effect of Porter’s Five Forces on India Logistics Industry Figure 41: India M-Payment Market Future Projections, FY'2015-FY'2019 Figure 42: Number of Bank Branches in India, FY’2009-FY’2019 Figure 43: Population in India in Million, FY’2009-FY’2019 Figure 44: Personal Disposable Income in India in INR Million, FY’2009-FY’2019 Figure 45: Volume and Number of ECS/NECS Transactions in India in INR Billion and in Million Respectively, FY’2009-FY’2019 Figure 46: Value of NEFT/EFT Transactions in India in INR Billion, FY’2009-FY’2019 Figure 47: Number of NEFT/EFT Transactions in India in Million, FY’2009-FY’2019 Figure 48: Value of RTGS Transactions in India in INR Billion, FY’2009-FY’2019 Figure 49: Number of RTGS Transactions in India in Million, FY’2009-FY’2019 Figure 50: Value and Number of Credit Card Transactions in India in INR Billion and in Million Respectively, FY’2009-FY’2019 Figure 51: Value and Number of Debit Card Transactions in India in INR Billion and in Million Respectively, FY’2009-FY’2019
  • 10. 10 © This is a licensed product of Ken Research and should not be copied LIST OF TABLES Table 1: M-Payment Segmentation by Transaction values of Different Types of Payments in INR Million, FY’2012-FY’2014 Table 2: M-Payment Segmentation by volume of Transactions of Different Types of Payments in Million, FY’2012-FY’2014 Table 3: India M-Wallet Market Size on the Basis of Principal Transactions by Value in INR Million and by Volume in Million, FY’2013-FY’2014 Table 4: Comparison of M-Wallet with Other Major E-payment Systems in India Table 5: Major Differences between Mobile Banking and Mobile Wallet Payment Systems Table 6: Major Differences between Semi-Closed and Open Loop Mobile Wallet Payment Instruments Table 7: India M-Wallet Market Segmentation by Type of Loop Systems in INR Million, FY'2013-FY'2014 Table 8: India M-Wallet Market Segmentation by Consumer and Enterprise on the Basis of Principal Transaction in INR Million, FY'2013-FY'2014 Table 9: India Consumer M-Wallet Market Segmentation and Projections on the Basis of Principal Transactions in INR Million, FY’2013-FY’2014 Table 10: India Enterprise M-Wallet Market Segmentation and Projections on the Basis of Principal Transactions in INR Million, FY’2013-FY’2014 Table 11: RBI Guidelines for Issuance and Operation of M-Wallets in India Table 12: Competitive Landscape of the Major Players in India M-Wallet Market, FY’2013 Table 13: M-Banking Segmentation by Distribution of Different Uses of M-Banking in INR Million, FY'2014 Table 14: Market Share of Different Banks in India by Value in INR Million, FY'2012-FY'2014 Table 15: Market Share of Different Banks in India by Volume, FY'2012-FY'2014 Table 16: Competitive Landscape of Major Players in India M-Banking Market Table 17: Competitive Landscape of major Players in India M-POS Market Table 18: India POS Market Share of Banks on the Basis of Total Number of Active POS Terminals, FY'2012-FY'2014
  • 11. 11 © This is a licensed product of Ken Research and should not be copied Table 19: India POS Market Share of Banks on the Basis of Total Value of Transactions in INR Million, FY'2012-FY'2014 Table 20: India POS Market Share of Banks on the Basis of Total Volume of Transactions in Million, FY'2012-FY'2014 Table 21: India Bill Payment Market Segmentation by Payment Channel on the Basis of Bills Paid by Value in INR Million, FY’2014 Table 22: India Bill Payment Market Segmentation by Payment Channel on the Basis of Number of Transactions by Volume in Percentage, FY’2014 Table 23: India Online Bill Payment Market Segmentation by Payment Platform on the Basis of Transaction Value in INR Million, FY’2010-FY’2014 Table 24: India Online Bill Payment Market Segmentation by Payment Platform and Projections on the Basis of Transactions Value in Percentage, FY’2015-FY’2019 Table 25: India Online Bill Payment Market Segmentation by Payment Platform and Projections on the Basis of Transactions Value in INR Million, FY’2015-FY’2019 Table 26: Major Differences between a Traditional and GIRO Payment Table 27: Bill Transaction Size of the Major Third Party Aggregators in India in INR Million, FY’2014 Table 28: Competitive Landscape of the Major Players in India Bill Payments Market Table 29: Market Share of Major Players in India Payment Gateway Market by Revenue in INR Billion, FY'2014 Table 30: India Online Payment Gateways (Non-Bank Merchants) Competitive Landscape on the Basis of Business Overview, Key Business Segments, Business Strategy and Key Developments Table 31: India Online Payment Gateways (Bank Merchants) Competitive Landscape on the Basis of Business Overview, Key Business Segments, Business Strategy and Key Developments Table 32: Competitive Landscape of Major Switch Providers in India Payment Industry Table 33: Number of Monthly IMPS Transactions in India, FY’2012, FY’2013 and FY’2014 Table 34: Monthly Transaction Volume of IMPS Transactions in India in INR Million, FY’2012, FY’2013 and FY’2014 Table 35: Correlation Matrix for Bill Payment Market in India Table 36: Regression Coefficients Output
  • 12. 12 © This is a licensed product of Ken Research and should not be copied Executive Summary The report titled “India Payment Services Industry Outlook to 2019 – Surging Investments in MPOS, mWallet and NFC to Drive Growth” provides a comprehensive analysis of the various aspects such as market size of the payment industry, mobile wallets, mobile banking and MPOS payments along with online payments and payment gateways. The report also covers the market shares of major companies involved in different segments in the payment industry in India. The payment market is majorly driven by transactions through mobile point of sale terminals and mobile banking, in FY’2014 registered transactions worth of INR ~ million. There is a growth recorded of 147.6% from the revenues generated by the industry as compared to the previous year, where the total transactions were INR ~ million. Each segment in the payment market is subject to a gamut of different factors such as number of units sold, reach amongst customers and merchant acquisitions that play an important role in determining their respective revenues. The major segments in the payment industry in India include, MPOS, mobile banking, mobile wallets and online bill payments. In FY’2014, the largest share of market was held by mobile banking services at INR ~ million and was followed by payments made by using mobile point of sale devices. Mobile wallets and online bill payments comprise only of a small percentage share in the market. Moreover, each segment in the payment industry in India comprises of a different set of players. For example, in mobile banking sector, financial institutions such as banks operate independently by using an application developed by a software company. However, in mobile POS market, there is a tie-up between the financial institution and the gateway to route transactions. Mobile wallets have witnessed collaborations between telecom companies and banks to provide pre-paid wallet services to customers. The largest market share in mobile banking market in terms of value of transactions was held by ICICI at ~%, whereas, by volume of transactions it was led by the State bank of India at ~% in FY’2014. The market for payments in India is changing rapidly. Technological advancements and a high rate of adoption of mobile devices have enabled the growth of banking and payment services. Also, the increase in internet penetration across both urban and rural sectors has provided a platform for payment and software companies to provide solutions which can amplify the financial services. Competitive pressures in this sector have been significantly changing the market with more number of startups providing cost effective services to customers. India payment market is expected to grow at a CAGR of ~% from FY’2015 to FY’2019 and has been estimated to out-grow INR ~ million by FY’2019.
  • 13. 13 © This is a licensed product of Ken Research and should not be copied Key Topics Covered in the Report:  The market size of the India m-payment industry.  The market size of the m-wallet market.  The market size of the m-banking market.  The market size of the m-POS market.  The market size of the bill payments market.  The market size of the online bill payments market.  The market size of the payment gateway market.  Market segmentation of the sectors on the basis of value and volume of transaction, more of payment and payment channels.  Market segmentation of the m-POS market on the basis of revenues sources.  Trends and Development in the India payment market.  Competitive landscape and detailed company profiles of the major financial institutions and companies involved in the payment industry in India.  Future outlook and projections of the India payment market Source: https://www.kenresearch.com/banking-financial-service-insurance/financial- services/india-payment-services-market-research-report/625-93.html Contact: Ken Research Ankur Gupta, Head Marketing & Communications query@kenresearch.com +91-11-47017199