4. “ A sequence of tasks that happen in a repeatable order ” “ executed by humans and/or systems ” “ to achieve a business goal. ” BUSINESS PROCESS
5. Business Process Examples Hiring Employees Reviewing a document Paying a Bill Filling a form Calculating a discount Signing a contract
6. ‘ M ’ stands for Management = BUSINESS PROCESS MANAGEMENT BPM is discipline oriented to analyze, improve, and maintain business processes in an iterative way over time